--- description: Review of Motadata ServiceOps Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Motadata ServiceOps | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [CMDB Software](/directory/4249/cmdb/software) > [Motadata ServiceOps](/software/356294/motadata) # Motadata ServiceOps Canonical: https://www.softwareadvice.ie/software/356294/motadata Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.ie/software/356294/motadata?page=2) > Motadata ServiceOps is an intelligent ITSM solution that empowers businesses to adopt changes across people, processes, and technology. It is built on our proprietary DFIT (Deep Learning Framework for IT Operation) and offers helpful capabilities like intelligent automation, NLP-powered virtual assistants, and enterprise service management. The main modules are Help Desk, Service Desk, IT Asset Management, and Patch Management. > > Verdict: Rated **4.6/5** by 50 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 50 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Motadata - **Founded**: 2010 ## Commercial Context - **Pricing model**: Usage Based (Free version available) (Free Trial) - **Pricing Details**: Please contact Motadata for details. - **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Bangladesh, Congo - Kinshasa, India, Indonesia, Kenya, Kuwait, Malaysia, Nepal, Nigeria, Oman, Philippines, Rwanda, Saudi Arabia, Singapore, South Africa, Sri Lanka, Tanzania, Thailand ## Features - API - Active Directory Integration - Activity Dashboard - Activity Tracking - Alerts/Escalation - Alerts/Notifications - Analytics - Approval Process Control - Approval Workflow - Asset Assignment - Asset Lifecycle Management - Asset Tracking - Audit Management - Audit Trail - Automated Routing - Availability Management - Barcode/Ticket Scanning - Barcoding/RFID - Catalog Management - Change Management ## Support Options - Email/Help Desk - Knowledge Base - Phone Support - Chat ## Category - [CMDB Software](https://www.softwareadvice.ie/directory/4249/cmdb/software) ## Related Categories - [CMDB Software](https://www.softwareadvice.ie/directory/4249/cmdb/software) - [Service Desk Software](https://www.softwareadvice.ie/directory/4256/service-desk/software) - [Knowledge Base Software](https://www.softwareadvice.ie/directory/3898/knowledge-base/software) - [Information Technology Service Management (ITSM) Tools](https://www.softwareadvice.ie/directory/4296/itsm/software) - [Change Management Software](https://www.softwareadvice.ie/directory/4244/change-management/software) ## Alternatives 1. [ACMP Suite](https://www.softwareadvice.ie/software/449775/ACMP-Inventory) — 4.5/5 (173 reviews) 2. [Wasp Asset](https://www.softwareadvice.ie/software/126253/assetcloud) — 4.5/5 (376 reviews) 3. [BlueTally](https://www.softwareadvice.ie/software/336994/bluetally) — 4.6/5 (80 reviews) 4. [IT Glue](https://www.softwareadvice.ie/software/351312/it-glue) — 4.6/5 (331 reviews) 5. [Freshservice](https://www.softwareadvice.ie/software/436317/freshservice) — 4.5/5 (685 reviews) ## Reviews ### "Ease at finger tips for IT Pros" — 5.0/5 > **Mayank** | *24 August 2018* | Financial Services | Recommendation rating: 10.0/10 > > **Pros**: Simplicity with full graphical view of organization. > > **Cons**: Linux based, maybe a little complex, but it's easy once you set it up. ----- ### "Log your Service" — 5.0/5 > **Dharmesh** | *18 April 2024* | Warehousing | Recommendation rating: 10.0/10 > > **Pros**: The platform offers robust features for data management and powerful analytics, enabling organizations to streamline their IT operations. > > **Cons**: User-Friendly Interface: Users appreciate the user-friendly interface that makes navigation and interaction with the platform efficient. > > Seamless Integration Capabilities: Users find that Motadata ServiceOps seamlessly integrates with other tools, enhancing workflow automation. ----- ### "As a part of choosing right product for Tender which are released recently, We evaluated Motadata" — 3.0/5 > **KARTIK** | *1 May 2018* | Recommendation rating: 6.0/10 > > **Pros**: Flexibility, Customisation, Support, feature set, multi modules, supporting software and scalability. > > **Cons**: Requires reasonable hardware with software requirements, flexibility between multiple modules and overall end to end solution. ----- ### "Best tool that provides great informative dashboards about organization infrastructure" — 5.0/5 > **Verified Reviewer** | *30 November 2019* | Computer Software | Recommendation rating: 9.0/10 > > **Pros**: It is really has great dashboards that provides information about Network devices health, VMs Health. it is easy to use, easily deploy-able on Cloud.We can easily integrate with other softwares like JIRA, VMware, AWS, Oracle ..etc. > > **Cons**: Really I don't have any negatives, But I think there is some room for improvement in training and documentation. > > best tool for knowing your organization infra health checks. ----- ### "Unified tool with log, flow and NMS in affordable licensing" — 5.0/5 > **Verified Reviewer** | *24 August 2018* | Banking | Recommendation rating: 9.0/10 > > **Pros**: This tool has one single dashboard to monitor complete IT infrastructure. Unlike other tools in the market, in which I need to toggle between Windows to monitor logs \& network devices > > **Cons**: As of now I am liking it. Good tool and is used by multiple member in our team. ----- Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.ie/software/356294/motadata?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/356294/motadata) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data