Oracle Sales

Pros

You could basically have all the customer's information handy and access to such information is very simple. I truly like the way it's so easy to use and configure and that I can create as many reports as I wish depending on what I need.
Customer service is also great! they're fantastic assisting you with any issue you may encounter while using it.

Cons

The importing process is a bit too long for my taste if you encounter any errors along the process. However, I am aware Oracle is trying to improve the error messages so it's easier for the user to identify and fix any error.

Pros

Easy to use , simple, fast and reliable

Cons

Maybe a cell phone app , that way I don’t have to go to my counter every time I have a customer

Pros

The Oracle Sales has been the best option when we running on Oracle Finance. Felt the financial institutions have the best of the software

Cons

The ORACLE enterprise toll is not very strong when it comes to MRP, Inventory planning or Data management

Alternatives Considered

Reasons for Choosing Oracle Sales

Switched From

Reasons for Switching to Oracle Sales

Pros

I like product like this because you can easily track and monitor your sales!

Cons

I don't have negative experiences with this product

Pros

Have easy to use and good feel navigation. Simplicity with configuration. Every peace is polished by Oracle Team by best practices which gathered from their customers.

Cons

Getting support when we need it. Sometime it could be challenging. Also there is no direct integration with other Oracle Systems.

Pros

This is a great tool for improving your sales efficiency by doing better connect with customers. Recommended tool :)

Cons

There is nothing right now which we do not like about this product. It is so easy and convenient to use .

Pros

Perfect for large sales team. Helps manage leads, communicate with team members the expert way. Features like access to past and present contracts at a touch of fingertips make this software helpful.

Cons

Nothing short that comes to mind except the fact that there is always a room for improvement.

Pros

I'm very happy to have done my job with Oracle Sales Cloud, this company is fully committed to please its customers and showed it at all times, I doubt there is a better company in the field of customer relationship management.

Cons

I really do not have any complaints about them, nor about their services, without a doubt I would love to work with them again, I am happy with the results. I recommend it fully.

Pros

Incredible service offered by Oracle Sales Cloud and the quality of their work are both indisputable, it focuses a lot on the well-being of its client and in doing everything necessary to meet their needs, no doubt its versatility makes it able to please any of its customers in an easy and practical way, one of the best in the field of customer relationship management.

Cons

I'm really leaving without any complaints, only good comments and good reviews about it is all that this company left me. 100% recommended.

Pros

Great soft and above all great work. Oracle Sales Cloud makes its customers leave with a smile on their faces and without a doubt that they are responsible for returning to continue working with them, excellent company and the best in terms of customer relationship management.

Cons

I really do not have any complaints about this company, on the contrary, only good comments, the service it provides is really one of the best in its field. 100% recommended.

Pros

Oracle Siebel is an impressive enterprise-level customer relationship management application. The product's roots were deep in Sales Force Automation (SFA), however, over several years Siebel Systems acquired or built-out a broad CRM suite as well as dozens of purpose-built vertical market CRM solutions.

Cons

speed and user friendly

Pros

The only good thing about this software is the robust database.

Cons

Not stable, lots of problems with installation and bugs that not even the "best" support teams could fix.

Pros

Oracle sales cloud is easy to use and you can efficiently keep track of all of your leads. You have the opportunity to insert detailed notes about a call. This is a great set up if someone takes over the account because they can ready the notes and know exactly when the lead was contacted. If someone does not want to be contacted, that will show up as well.

Cons

Sometimes it freezes up, but rarely. It would be helpful if the system detected if there are duplicate contact numbers in the system and if there was a feature that could easily erase a number that doesn't work anymore.

Pros

Not so easy as we want

Pros

I like the security on this program. It is one I would Feel safe putting my financial account information into. I also like what it says you can do for managing your finances and marketing. Honestly I couldn't even figure out how to use it, I am in no way technically challenged but this seems much too complicated for what I needed.

Cons

The problems with this software are really before I use it. The program does every thing from tracking profits and losses to invoices and on the quality end seems great. My problems are with using it. It makes every thing much too complicated. You need to set up a ton of different things and work across them all. It does store every thing in one place but after set up I had a hard time even finding it again. I use much easier software as a stay at home mom/small business owner I don't have days to figure this stuff out.

Cons

We trialled Oracle Sales Cloud in one of our subsidiaries for 90 days. We had difficulties in getting the service offering to interact properly with our workflows.

Pros

Quality
Features
Support

Pros

Cloud platform, Ease of Use, Good UI, Easy Navigation

Cons

Bugs and Issues, Needs SRs to be raised frequently

Pros

This software is great for tracking sales opportunities, and was surprisingly easy to navigate. I was able to quickly make edits which saved me a lot of time.

Cons

The required fields feature could be improved. A lot of the data I input was missing info that I realized that I later needed.

Pros

I like how this is very fast to learn and to use it at the full potential. As usual with Oracle products its reliable and useful.

Cons

The frequent updates can be quite annoying. Sometimes the application doesnt scale right on my different machines.

Pros

Very good

Cons

Comfortable

Pros

Easy to use on all levels and easy to teach

Cons

Don't really have any bad things to say about the software

Pros

Mature, structured, easily configurable, customization (with more effort), integration (web services), imports and exports, reporting (Answers based on OBIEE), cloud based. Very stable with regular maintenance and staging refreshes performed relatively seamlessly by Oracle. Continuous improvements from regular releases of new versions which provide additional enhancements and features.

Cons

Expertise is required to properly configure the application to meet requirements. Some desired functionality is not as intuitive as one would expect so experienced implementation resource are necessary to assist in the implementation.

Pros

This software has really allowed us to improve our customer engagement, keep our systems more organized and let our team focus on other tasks because we don't have to worry about managing our CRM. This product does a lot of the heavy lifting with keeping things in a nice and neat package with a nice looking user interface and lets our team collaborate no matter where they are. They also offer training for new agents to get familiar with the program which frees up our staff.

Cons

We haven't really run into any major issues with this product as of yet. Customer support can be a little troublesome to get in touch with but once you have a dedicated account representative this goes a lot smoother.

Pros

The software is our main database for tracking, shipping, and receiving incoming/outbound orders. We use this program every minute of the day to track what our customers are ordering and how we can better our services to provide the maximum amount of value. The Oracle database allows us to see real time what is going on, never delayed.

Cons

The software is tough to navigate in. I believe there is a lot more you can do within but since it is difficult to navigate, you have to learn the program by being trained by others. I'm not sure but I believe you can do a lot more within that we do not even know about.

Pros

The tracking interactions was okay and the dashboards for looking at your interactions with your customers were great as well.

Cons

Everything was so slow and I needed it to be more of an automated process rather than typing out every little thing that I did. I didn't have time to log every single interaction with my client.

Pros

Not much - it was set up a like a CRM, but big and clunky and not nearly as extensible as SFDC. Pay for Salesforce

Cons

Most things. Not very agile, no great way to clean data. Few extensions

Pros

I use this tool to keep my customers info in an organized manner and it is just so simple and easy to use. It is also very stable considering it gets regular maintenance. Customer service is also superb. If there are any issues with the program, their team sounds happy to help.

Cons

The time it takes to import is lengthier than I would want. Apart from that there aren’t any real issues that I’ve had with this software.

Pros

Compared to any other product in the market this product is much more stable and scale-able and sustainable over other product. Architecturally this product is much more robust than any other product

Cons

I am a long time Oracle CRM user and can say that it can do a lot, but getting it to do what you want isn't always easy. Great product - just needs to be user-friendly.

Pros

Simplified UI and being able to manage what users see/do based on role is helpful to maintain the quality and ease of use.

Cons

It takes an IT guru or 3rd party implementer to help maintain all our customization and make sure each upgrade goes smoothly.

Pros

I love the ease of use of Oracle Sales Cloud for our entire sales department. This organized CRM is vital to the success of our business and keeps us all on point with our potential customers. Extremely helpful!

Pros

When it was introduced it was very difficult to use and it was not available in the cloud. Lack of training

Cons

Not available on cloud and difficult to use without training. There is no ability to integrate with Financial systems without a very difficult integration

Pros

easy to use , easy to train, open UI available. We use it to track the customer interaction and as our repository for cases

Cons

lots of customization required to meet our need, its slow, does not cover all our specific usecases,

Pros

I like that this software has no frills. You get what you need and nothing extra. The templates are simple.

Cons

It would be helpful if this software system was easier to add or change fields. It is not easy to customize.

Pros

Its speed and security

Cons

Time to load some time

Pros

Scalability and feature

Cons

Customer support

Pros

This software provides great sales automation and sales intelligence. More so, it has great sales collaboration tools that complete a satisfying sales platform for any business. The availability of the lead management tool makes it a great software for an e-commerce business.

Cons

The availability of many functions on this software makes it difficult to use for first time users. It also means that users have to get more training before reaping full benefits from it.

Pros

Lots of information is available. If you are able to find.

Cons

Confusing, cryptic, slow moving, & not much support.

Pros

Its matured, extensive and professional. It's got all you need.

Cons

It's a big pain to implement and also to get used too. But that was to be expected.

Pros

One of the things I enjoy most about this software is that once you understand what it is that you are looking for it is extremely easy to navigate.

Cons

You always want to go into the system with a business question in mind. If not it can seem a little difficult to work at first.

Pros

Oracle is a great tool for multiple people trying to on the same page. It makes it easy to see where a project is at in it's stage. You can also read multiple reports on a certain job.

Cons

In my case I'm comfortable and I feel It is a great tool for enterprises. Just the interface should be more apical to the users.

Pros

easy to use, flexible, user friendly

Cons

too many pages

Pros

Sales Cloud has extensive functionalities which can be tweaked as per the users convenience.

Cons

The usage for a beginner is very complicated with too much to opt from in terms of options. Sales Cloud users are usually not adept with core ERP knowledge which causes issues with most users as they find it difficult to use in the beginning.

Pros

navigation is very intuitive and UI is very nice. The functionalities are quite comprehensive, customization are easy to do

Cons

oracle support on this product can be improved. Its not easy to purchase the product unless a partner is involved

Pros

It is simple and easy to use

Cons

Not sure

Pros

Oracle CRM can save your times to collect all data from your customers and recruit them back to your business. The best software among 7 of 10.

Cons

The cost is highest them salesforce
Oracle CRM is confusing and needing more developments for a user such like my self.