LogMeIn Pro

4.4
Overall rating
Reviews

4.4
Overall rating
Reviews

About LogMeIn Pro

LogMeIn Pro by GoTo is a remote access solution that helps organizations connect, monitor and control desktops across multiple locations. It enables professionals to access desktop applications, files, folders and business information and handle sharing, screen blanking, keyboard locking, whiteboard drawing and session recording activities. The application allows employees to connect multiple monitors to a system using the multi-monitor display functionality and print documents from remote PCs. Features of Pro include collaboration, password management, reporting, SSL security, two-factor authentication and more. It offers various tools including HD video streaming, color quality, file storage, and a high-quality sound system, which lets users remotely stream audio and video files as well as securely store documents in a centralized repository. Pricing is available on a monthly subscription and support is extended via email, documentation, FAQs and other online measures.
LogMeIn Pro Software - LogMeIn Pro default group
LogMeIn Pro Software - LogMeIn Pro files
LogMeIn Pro Software - LogMeIn Pro default group - thumbnail
LogMeIn Pro Software - LogMeIn Pro files - thumbnail

LogMeIn Pro pricing

LogMeIn Pro does not have a free version but does offer a free trial. LogMeIn Pro paid version starts at US$30.00/month.

Starting Price:
US$30.00/month
Free Version:
No
Free trial:
Yes

Alternatives to LogMeIn Pro

LogMeIn Pro Reviews

Feature rating

Value for Money
3.7
Functionality
4.4
Ease of Use
4.3
Customer Support
4.0
5 reviews of 166 View all reviews
Tracey
Tracey
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 12/12/2017

Great! Never a problem and it never let me down. Easy to set up for both sides - and it...

Customer Satisfaction from my clients = repeat business = more money!

Pros

I used this software for many years when I ran a software company. It was our go to for accessing our users nationwide and they were happy to have it running on their computers so we could log in as required to assist them.

Cons

Sometimes it was a bit slow to connect but this may have been due to the quality of the end users PC and broadband line. No other things I disliked.

Verified Reviewer
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
5
Ease of Use
4
Customer Support
0

4
Reviewed on 16/11/2018

Expensive, but good

LogMeIn Pro has been great to use. I've never had any issues with the functionality and it has some awesome features. The only issue with it is the price.

Pros

LogMeIn Pro is probably the best remote access tool I have ever used. It's easy to use and offers a ton of features. You can train someone how to use it in a few minutes and then they're good to go.

Cons

LogMeIn Pro is pricey...that's the biggest con. They have a history of raising their prices repeatedly and out of nowhere making it hard to justify to management when there are many tools (tools which are catching up in features as well) which are much less expensive.

Samson
Samson
  • Industry: Financial Services
  • Company size: 10,000+ Employees
  • Used for 2+ years
  • Review Source
Value for Money
0
Features
2
Ease of Use
3
Customer Support
2

3
Reviewed on 17/11/2019

LogMeIn Pro - no longer free but still good

Overall it is a decent product and price is right for small licenses needed. It would be better if it can re-offer free version for personal use

Pros

I have used LogMeIn for personal use since Free version still exist. I have switched to Teamviewer for personal use when it no longer free but still have use the Pro version for business use

Have to admit that connecting from a web interface instead of an installed client is the true convenience over TeamViewer (which still needs a client installation from where you initiate the remote connection)

Connection speed is good without much lag (the lag is acceptable compare with other competitors)

Although LogMeIn allows multiple connections to a single host but my usage is mainly one to one support, therefore, I am not taking advantage of this feature.

Price started from single license with Pro version (as opposed with 25 license for Central) and it is cheaper than any Teamviewer business version

Can logon with Domain authentication make it a more Enterprise solution

Cons

unlike Teamviewer, it does not offer any free version at all for personal use

I find the sound quality an issue with LogMeIn

Verified Reviewer
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
0
Features
4
Ease of Use
4
Customer Support
0

4
Reviewed on 30/10/2019

Great for Remote Access when accessing multiple computers

Pros

Love that's its easy to use and very intuitive. Can create groups and add computers to each group. Keeps things organized. Able to create an account for user to access their own workstation with only access to their computer. Ability to send links for download.

Cons

It's more expensive than it used to be. Had to move away from the cost trippled.

Alternatives Considered

Splashtop and ConnectWise Automate

Reasons for Switching to LogMeIn Pro

Because at the time the pricing made sense.
Christi
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 23/2/2018

Use it daily. Couldn't do my job without it to connect to my clients.

More efficient work environment. Less travel.

Pros

Convenience. Ability to help my clients in a very fast, efficient manner. Less travel. Ability to help my clients do their jobs efficiently as well.

Cons

Slow to connect sometimes. Prices keep going up with no improvements/changes in the service. No other complaints.

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