--- description: Review of Sigmund Software Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Sigmund Software | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Therapy Software](/directory/3729/therapy/software) > [Sigmund Software](/software/3580/emr-x) # Sigmund Software Canonical: https://www.softwareadvice.ie/software/3580/emr-x Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.ie/software/3580/emr-x?page=2) > For nearly two decades, Sigmund Software has had the opportunity to create individualized Software Solutions for many diverse organizations. Sigmund’s enterprise, cloud-based platform, AURA, contains a robust features suite that spans a full business spectrum. As a result, AURA offers comprehensive and dynamic solutions for the operational success of any organization with the ability to complete all tasks in-house. Explore AURA’s easy and automated data collection points. Generate insightful infographics and view patients more effectively over the span of the treatment episode. Experience the ease of an automated workflow engine and save time, improve care coordination, productivity, compliance and enhance patient experience. Efficiently collect and analyze data from multiple domains from within the platform allowing for a seamless revenue cycle management process. Evaluate trends, intervene more pro-actively and identify a patient’s response to a given treatment modality with built-in dashboards and data trending available within the system. Effectively engage patients through a client-facing and mobile enabled portal for feedback and additional data collection opportunities. > > Verdict: Rated **3.5/5** by 35 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.5/5** | 35 Reviews | | Ease of Use | 3.5/5 | Based on overall reviews | | Customer Support | 3.8/5 | Based on overall reviews | | Value for Money | 3.4/5 | Based on overall reviews | | Features | 3.4/5 | Based on overall reviews | | Recommendation percentage | 60% | (6/10 Likelihood to recommend) | ## About the vendor - **Company**: Sigmund Software - **Location**: Danbury, US - **Founded**: 1988 ## Commercial Context - **Pricing model**: Flat Rate - **Pricing Details**: Contact Sigmund Software for pricing details. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - AI Copilot - API - Activity Dashboard - Activity Tracking - Ad hoc Reporting - Alerts/Escalation - Alerts/Notifications - Appointment Management - Appointment Scheduling - Assessment Management - Attendance Management - Audit Trail - Billing & Invoicing - Calendar Management - Care Plan Management - Case Management - Charting - Chat/Messaging - Child Welfare Management - Claims Management ## Support Options - 24/7 (Live rep) ## Category - [Therapy Software](https://www.softwareadvice.ie/directory/3729/therapy/software) ## Related Categories - [Therapy Software](https://www.softwareadvice.ie/directory/3729/therapy/software) - [Therapy Notes Software](https://www.softwareadvice.ie/directory/3733/therapy-notes/software) - [Mental Health EHR Software](https://www.softwareadvice.ie/directory/16/mental-health-emr-billing-software/software) - [Mental Health Software](https://www.softwareadvice.ie/directory/4548/mental-health/software) - [iPad EMR Software](https://www.softwareadvice.ie/directory/14/tablet-pc-emr-medical-software/software) ## Alternatives 1. [Alleva](https://www.softwareadvice.ie/software/365334/alleva) — 4.5/5 (282 reviews) 2. [Kipu](https://www.softwareadvice.ie/software/3226/kipu) — 4.7/5 (215 reviews) 3. [BestNotes](https://www.softwareadvice.ie/software/3124/bestnotes) — 4.5/5 (198 reviews) 4. [EHRYourWay](https://www.softwareadvice.ie/software/3789/ehryourway) — 4.9/5 (527 reviews) 5. [Community CareLink](https://www.softwareadvice.ie/software/2307/community-carelink) — 4.3/5 (43 reviews) ## Reviews ### "We are not fully utilizing this tool" — 5.0/5 > **Verified Reviewer** | *19 July 2018* > > **Pros**: This tool has some flexibility to it that can allow companies to customize to their specific needs in Sigmund. > > **Cons**: No cons that I can think of; we are using this at the most basic level for time management, and have no issues yet. ----- ### "A Comprehensive EHR with Strong Implementation Support" — 5.0/5 > **Cathy** | *30 January 2026* | Mental Health Care | Recommendation rating: 10.0/10 > > **Pros**: Sigmund Software provides a robust, all-in-one EHR solution designed specifically for behavioral health organizations. The platform effectively supports clinical documentation, scheduling, billing, and compliance within a single system, keeping patient information centralized and organized. Its flexibility and customization options allow workflows, forms, and reports to be tailored to specific program and regulatory needs. A special shout-out goes to \[sensitive content hidden\], Implementation Manager and Clinical Specialist, whose expertise, responsiveness, and guidance made a meaningful difference during implementation and beyond. Her support helped ensure the system was configured effectively and that staff felt confident navigating the platform. > > **Cons**: The system has a learning curve, particularly for new users. System updates can be difficult to navigate, and some processes require multiple steps that could be streamlined. > > Overall, Sigmund Software has been a reliable and comprehensive EHR for behavioral health operations. While improvements to some features would enhance the user experience, the system’s depth, configurability, and strong implementation support make it a dependable choice. The hands-on assistance from knowledgeable staff, especially during implementation, adds significant value to the overall experience. ----- ### "\[sensitive content hidden\] - Implementation Manager" — 3.0/5 > **Rachel** | *3 February 2026* | Health, Wellness & Fitness | Recommendation rating: 5.0/10 > > **Pros**: The clinical module of the EMR was easy to navigate. The implementation process with \[sensitive content hidden\] was exceptional. > > **Cons**: We have struggled with the medical module and billing module meeting our needs fully. Both modules have been somewhat clunky and require manual processes. > > We implemented Sigmund Software in March-June of 2020. To say this was a stressful time would be an understatement, trying to implement a new EMR system during COVID. Thanks to \[sensitive content hidden\], our implementation went incredibly smooth and she was always available to help and find creative ways to solve our problems or issues. She has continued to be a resource over the years and has made our experience better each time. ----- ### "Genuine Investment in Outcomes" — 4.0/5 > **Aimee** | *6 February 2026* | Mental Health Care | Recommendation rating: 9.0/10 > > **Pros**: We appreciated the support that we have received by the Implementation team, namely \[sensitive content hidden\]. As the project manager, I worked closely with \[sensitive content hidden\] - and she has been an incredible support to me and our team throughout the ongoing implementation process. From the very beginning, she brought clarity, and was responsive, reliable, and deeply invested in our success. She just didn't troubleshoot problems- she empowered our team to understand the system well enough to feel confident and independent.\[sensitive content hidden\] style cut through confusion and avoidance. Her steady follow through have made a significant difference in reducing stress and increasing efficiency during a critial change period. She consistently met us/me where we were, took the time to listen and understand our process and challenges, anticipated potential challenges, and offered thoughtful solutions (or helped support us in finding them). She also challenged us to think clearly, take ownership, and learn the system properly. What made her and the Sigmund Implementation team's approach effective is that it is backed by deep expertise and genuine investment in outcomes. Each member of the team wants systems to work well and people to be competent and confident using them. They take the time to provide the tools, guidance, and follow-through needed to succeed. Their support throughout training and beyond has strengthened our workflows, help us identify and reduce errors, and raised the bar for how we operate within the EHR. \[sensitive content hidden\] and the team just doesn't support implementation- they drove it forward. > > **Cons**: Not so much things I don't like- but I do wish for the following: a detailed booklet to identify each "Staff Securities" options with how to's for unique security scenarios (ex. how to limit access to clients who are famous). I also wish there was a way to configure securities to account for more privacy and confidentiality within the system-- for example- to allow for other therapists to complete group notes for clients without having access to the entire client file; securities to only allow supervisors to look at notes created by other staff (currently all staff can look at notes created by other staff within the program- it's either all or nothing). I also wish there was a way to provide feedback on suggested features that could enhance my current user experience... and when provided, user feedback was utilized, or maybe voted on by other users to be included in the next release. > > My overall experience with Sigmund Software was positive. Despite initially having a rough start, we were met with a ton of support by \[sensitive content hidden\] and the team. ----- ### "Review for \[sensitive content hidden\] who we will miss dearly\!" — 4.0/5 > **Martha** | *1 February 2026* | Hospital & Health Care | Recommendation rating: 9.0/10 > > **Pros**: The system set up and the ability to easily maneuver from screen to screen to locate desired information. > > **Cons**: Reports - There are a large variety of reports that are available but would like to have the ability for all staff to be able to combine report data or easily create their own reports. > > The software is user friendly and the support staff are extremely prompt and thorough in reviewing requests to questions or when issues may arise. During implementation I worked with an excellent group of Sigmund staff, \[sensitive content hidden\] They displayed an outstanding knowledge of the data base. They were attentive to our needs and requests. Their enthusiastic approach to the implementation was exceptional and with their excellent communication the process was not as painful as past system implementations I have experienced (five in total). Even after our "go live date" these remarkable ladies stayed by our side and continued to streamline our processes and system. ----- Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.ie/software/3580/emr-x?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/3580/emr-x) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data