---
description: Review of Prodigal Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Prodigal | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/4588/call-center/software) > [Prodigal](/software/358065/prodigal)

# Prodigal

Canonical: https://www.softwareadvice.ie/software/358065/prodigal

> Prodigal is a cloud-based Consumer Finance Intelligence solution. Lenders, collection agencies, and healthcare providers depend on Prodigal to analyze every agent and customer conversation to enhance profits, customer experience, and compliance. 

Prodigal’s team is ready to apply its decades of data science and industry experience to help clients boost quality assurance, optimize operations, and unlock insights that drive game-changing financial outcomes. Nearly one in five U.S. borrowers have already engaged with Prodigal during 200+ million interactions.

An intent engine that leverages the power of artificial intelligence, natural language processing, and machine learning drives Prodigal’s core apps: ProAssist, ProNotes, and ProVoice. 

ProAssist guides agents to say and do the right thing every time. ProNotes creates hours of new capacity by automatically writing post-call notes. ProVoice decreases risk and supercharges QA effectiveness by analyzing and scoring 100% of calls.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: Prodigal Technologies

## Commercial Context

- **Pricing model**: Usage Based
- **Pricing Details**: Please contact Prodigal directly (www.ProdigalTech.com/) for pricing information.
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English, Spanish
- **Available Countries**: United States

## Features

- AI/Machine Learning
- Activity Dashboard
- Activity Tracking
- Agent Interface
- Alerts/Escalation
- Audio Capture
- Automatic Transcription
- Blended Call Centre
- Call Monitoring
- Call Recording
- Call Reporting
- Call Scripting
- Call Tracking
- Chat/Messaging
- Communication Management
- Compliance Management
- Computer Telephony Integration
- Customer Service Analytics
- Customisable Reports
- Data Security

## Support Options

- Email/Help Desk
- FAQs/Forum
- Phone Support

## Category

- [Call Centre Software](https://www.softwareadvice.ie/directory/4588/call-center/software)

## Related Categories

- [Call Centre Software](https://www.softwareadvice.ie/directory/4588/call-center/software)
- [Speech Analytics Software](https://www.softwareadvice.ie/directory/4646/speech-analytics/software)
- [Contact Centre Quality Assurance Software](https://www.softwareadvice.ie/directory/4478/quality-assurance/software)

## Alternatives

1. [Convin](https://www.softwareadvice.ie/software/404632/convin) — 4.9/5 (232 reviews)
2. [OnviSource OmVista](https://www.softwareadvice.ie/software/447717/onvicord) — 4.6/5 (5 reviews)
3. [Calabrio ONE](https://www.softwareadvice.ie/software/231268/calabrio-one-suite) — 4.5/5 (263 reviews)
4. [inconnect](https://www.softwareadvice.ie/software/171892/inconcert-omnichannel-contact-center) — 3.9/5 (19 reviews)
5. [CallMiner Eureka](https://www.softwareadvice.ie/software/343881/callminer-eureka) — 4.6/5 (5 reviews)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/358065/prodigal)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/debt-collection/prodigal-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/358065/prodigal> |
| en-GB | <https://www.softwareadvice.co.uk/software/358065/prodigal> |
| en-IE | <https://www.softwareadvice.ie/software/358065/prodigal> |
| en-NZ | <https://www.softwareadvice.co.nz/software/358065/prodigal> |

-----

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