--- description: Review of Marvin Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Marvin | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [User Experience (UX) Apps](/directory/4258/ux/software) > [Marvin](/software/358694/marvin) # Marvin Canonical: https://www.softwareadvice.ie/software/358694/marvin Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.ie/software/358694/marvin?page=2) > HeyMarvin is the \#1 AI-native customer insights platform. Teams use HeyMarvin to turn scattered customer knowledge into shared understanding the whole company can act on. Most companies are sitting on years of valuable user research, brand studies, market data, and customer feedback buried in folders, decks, and disconnected tools. HeyMarvin turns all of it into a searchable, intelligent knowledge repository that grows smarter over time. With 30+ native integrations continuously pulling in data, anyone across the organization can search, ask questions, and get cited answers instantly. Need to run research? HeyMarvin lets small teams deliver like a team 10 times their size. Run hundreds of AI-moderated interviews simultaneously, capture live conversations with automatic transcription, and analyze thousands of data points without losing the nuance that makes qualitative research worth doing. Every answer cites back to real customer data, and researchers stay in control of every interpretation. When insights are ready, they surface in the tools where teams already work: Slack, Figma, Salesforce, and more. Share video clips, highlight reels, and direct customer quotes so every decision is grounded in real customer voices. Research stops living in decks and starts building the kind of customer empathy that shapes better products, sharper messaging, and smarter strategy. Enterprise-ready from day one. HeyMarvin is SOC 2 Type II, HIPAA, GDPR, and ISO 27001 certified, with automatic PII redaction, face blur, and role-based access controls built for regulated industries. Trusted by teams at Microsoft, Included Health, Best Buy, and NRG Energy, and backed by leading AI investors including Sam Altman and Fuel Capital. Ready to put your customer knowledge to work? Learn more at HeyMarvin.com. > > Verdict: Rated **4.8/5** by 12 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 12 Reviews | | Ease of Use | 4.9/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 5.0/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: Marvin ## Commercial Context - **Pricing model**: Other (Free version available) (Free Trial) - **Pricing Details**: Please contact HeyMarvin for pricing details. - **Target Audience**: 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: Arabic, Brazilian Portuguese, Bulgarian, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, European Portuguese, Finnish, French, German, Hebrew, Hindi, Hungarian, Indonesian, Italian, Japanese, Korean, Latvian, Lithuanian, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese - **Available Countries**: Albania, Andorra, Australia, Austria, Belgium, Canada, China, Croatia, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Greenland, Hong Kong SAR China, Iceland, India, Indonesia and 25 more ## Features - AI Copilot - API - Access Controls/Permissions - Activity Dashboard - Ad hoc Analysis - Annotations - Categorisation/Grouping - Collaboration Tools - Computer Assisted Coding - Customisable Branding - Customisable Reports - Dashboard - Data Coding - Data Collection - Data Import/Export - Data Storage Management - Data Visualisation - Drag & Drop - Feedback Management - Generative AI ## Integrations (20 total) - Asana - Confluence - FigJam - Figma - Gong.io - Google Drive - Google Meet - Intercom - Jira - Microsoft Excel - Microsoft SharePoint - Microsoft Teams - Microsoft Word - Miro - Notion ... and 5 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Chat ## Category - [User Experience (UX) Apps](https://www.softwareadvice.ie/directory/4258/ux/software) ## Related Categories - [User Experience (UX) Apps](https://www.softwareadvice.ie/directory/4258/ux/software) - [Customer Experience Software](https://www.softwareadvice.ie/directory/4574/customer-experience/software) - [Qualitative Data Analysis Software](https://www.softwareadvice.ie/directory/4695/qualitative-data-analysis/software) ## Alternatives 1. 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It can be very expensive. ----- ### "After trying several platforms, Marvin is my research workspace of choice" — 5.0/5 > **Benjamin** | *20 May 2024* | Higher Education | Recommendation rating: 10.0/10 > > **Pros**: So many things. The core functionality is straightforward, clean, and focused. Capturing content, transcribing, coding, and sharing is all much cleaner than how our processes once were. The thoughtful implementation of AI is great and I trust the team to keep moving with intention on these implementations. In the end, Marvin is the platform that has helped me genuinely pursue a vision of research built with cumulative effect, clearly traceable chains of evidence, and highly transparent research documentation. It makes it easier to do all the things I learned in my training about the "right way" to do the work. Working with this platform I've gotten to know the team behind it as well (because they're also SUPER responsive) and I am excited to see where they'll bring this platform, because something tells me it will push my own thinking into new frontiers of what is possible. > > **Cons**: If I had my preference, I would make Marvin our primary repository for knowledge management around product development. Marvin is home to everything research and insight, and I wouldn't honestly suggest they should veer out of that lane because they are great specialists in a field poised for revolution with specialist tools. But the major seam in our work is still persistently being able to track those chains of evidence from the presentation or roadmap built on top of the research all the way back to the original recordings, survey questions, and journal entries all stored in Marvin. To REALLY get it right we need to rethink some of our workflows and storytelling to live in this platform a little bit longer (because they have plenty of functionality to do that storytelling that we just aren't making the most use out of.) ----- ### "A great tool that cuts down the time we spend on analysis" — 4.0/5 > **Elwin** | *8 May 2024* | Research | Recommendation rating: 8.0/10 > > **Pros**: Really easy to organise your findings and label up your themes Really great user interface that feels familiar and is easy to grasp > > **Cons**: The transcription can be a bit hit and miss, with punctuation sometimes missing etc. For cross market projects, the translation feature can sometimes be poor Although the AI tools can be useful, they still have quite a long way to go to be super helpful > > As a business we love using Marvin. It gets quite challenging to use Marvin with multiple languages but the team seem very receptive to feedback which is great to see\! ----- ### "I compared several products and Marvin won" — 5.0/5 > **Aviad** | *8 May 2024* | Internet | Recommendation rating: 10.0/10 > > **Pros**: 1) Very powerful search and AI GPT-style "ask me anything" that allows me to make sense out of hundreds of hours of videos. 2) Very easy to organize and share video snippets. 3) Speech to text that works very well, in several languages. 5) Great team that is always striving to gather feedback and constantly improve the product. > > **Cons**: The flows of moving between the main screen and projects are a bit confusing as they have a different side navigation, it took a bit getting used to. The recording bot sometimes takes a bit long to join Google Meet if invited manually. > > Out entire product and design team uses Marvin, when working on a new feature we collect video snippets to share context with the teams working on the feature, stakeholders and other PMs. We put these snippets in our one-pager and PRDs. ----- ### "Marvin - helping us get organized" — 4.0/5 > **Anna** | *8 May 2024* | Consumer Goods | Recommendation rating: 10.0/10 > > **Pros**: Marvin allows us to quickly process and tag many hours of recorded research sessions. It equally allows to then cross link all those tags, for a speedier analysis. The team is very responsive to feature requests. > > **Cons**: Marvin is fairly new software so some of the features are still being designed and added. > > We are overall very happy with what we use Marvin for. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.ie/software/358694/marvin?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/358694/marvin) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data