About Practice Pro

Practice Pro is a fully integrated, web-based EMR and Practice Management solution for outpatient physical therapy, pediatric therapy, occupational therapy, speech language pathology, ABA, and chiropractic. The suite of applications offered includes scheduling, documentation, billing, reports, referral management, and more. The platform also comes with built-in Business Intelligence tools and a customizable KPI dashboard. Practice billing services are also available as an add-on to therapy practices that decide to use Practice Pro. With examination profiles exclusively created for PT, Pediatric, OT, SLP, ABA, and Chiropractic; a rich, extensible clinical library of customizable flowsheet templates; flexible, multi-discipline appointment scheduling; and over 200 reports, KPIs and dashboards, therapy practices are free to focus on driving patient and financial outcomes.
Practice Pro Software - Claims follow-up
Practice Pro Software - Therapist dashboard
Practice Pro Software - Power of reporting services
Practice Pro video
Practice Pro Software - Claims follow-up - thumbnail
Practice Pro Software - Therapist dashboard - thumbnail
Practice Pro Software - Power of reporting services - thumbnail

Practice Pro pricing

Practice Pro does not have a free version.

Starting Price:
Not provided by vendor
Free Version:
No
Free trial:
N/A

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Practice Pro Reviews

Feature rating

Value for Money
4
Functionality
4.5
Ease of Use
4
Customer Support
4.5
5 reviews of 73 View all reviews
Verified Reviewer
  • Industry: Hospital & Health Care
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 23/1/2018

PT Practice Pro is very thorough and easy to work with

Pros

My favorite feature is being able to access multiple accounts as well as having multiple windows open at one time. It is great for a multi-tasker like myself which saves me a lot of time.

Cons

It was a bit hard to learn the features but once you're well trained it is easy to use and support was excellent in helping.

Todd M.
  • Industry: Medical Practice
  • Review Source
Value for Money
0
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 26/8/2014

All around, the best PT software on the market

Pros

The software is customizable, and the vendor listens to your needs and makes every attempt to shape your software to those needs. The dashboard and its reporting capabilities allow me to manage my practice quickly, allowing me to focus on more important details of my practice. Every staff member has their own dashboard, and they can see how they are doing and how they are performing in the company.

Cons

Because of the customizability, I find myself always thinking about how to improve the software for my company, and this takes a lot of planning and time. PT Practice Pro can help you with some of this planning, but remember that not everything can be done by PT Practice Pro.

Vicki F.
  • Industry: Medical Practice
  • Review Source
Value for Money
0
Features
4
Ease of Use
2.5
Customer Support
4.5

3.5
Reviewed on 1/8/2014

Used it for 4 years now.

Pros

They respond quickly to issues and problems. I am the primary biller. When this was updated, I could not get into any of the financial accounts. That was resolved with a phone call. But, they are on the East Coast, and I am in Hawaii, so the time difference does not always allow me to resolve things the same day.

Cons

There are continual updates that differ so much from the previous versions. For example, the current version has the top bar "roll" down instead of just opening up. It is very very distracting. There are too many moving parts. While the system is "thinking," the top scrolls back and forth with this little line. I know it's thinking when the icon is spinning. When they first did this, I had headache issues. Now, it's just a distraction. I don't think it's really necessary. It's way too busy.

Scott S.
  • Industry: Health, Wellness & Fitness
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 13/2/2020

Best in the market

Pros

Practice Pro is the best for our multi location business. We have tried others and this is simply the best.

Cons

No cons. This system is professional and complete

Jennifer Q.
  • Industry: Medical Practice
  • Review Source
Value for Money
0
Features
4.5
Ease of Use
4.5
Customer Support
4.5

4.5
Reviewed on 2/9/2014

I have been using this product for approximately 2 years.

Pros

The vendor is easy to get a hold of and able to correct problems in a timely manner. My specific job requires I switch screens quickly, look for available appointments, and pull up previous charts. Practice Pro navigates easily and quickly, making my job run smoothly. Patients often want to get off the phone as soon as possible. I need a product that will run quickly, give me the information I need immediately so I can assist the patient, and move on to the next patient.

Cons

I tend to look at the schedule a week at a time, and the line dividing the days is too light. Also, when filling out the patient information, if I do not have the social security number, it is time-consuming to go through previous patients that do not have social either. I would prefer not to have that feature. Then, when adding an additional insurance if the patient has two of the same insurance carriers, the system will not save the second insurance. I receive an error message. It usually takes me 3-4 times trying to trick the system to get it to take the second insurance. Also, when sending a dash back and forth, the system does not keep history of the senders. After it has been sent a few times, it's difficult to know who originated the message.

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