--- description: Review of ManageEngine ADSelfService Plus Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: ManageEngine ADSelfService Plus | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Remote Work Software](/directory/4592/remote-work/software) > [ManageEngine ADSelfService Plus](/software/360383/manageengine-adselfservice-plus) # ManageEngine ADSelfService Plus Canonical: https://www.softwareadvice.ie/software/360383/manageengine-adselfservice-plus Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.ie/software/360383/manageengine-adselfservice-plus?page=2) > ADSelfService Plus is an identity security solution that ensures secure and seamless access to enterprise resources and establishes a Zero Trust environment. With adaptive multi-factor authentication (MFA), single sign-on (SSO), self-service password management, a password policy enhancer, remote work enablement, and workforce self-service, ADSelfService Plus provides your employees with secure, simple access to the resources they need. ADSelfService Plus helps keep identity-based threats out, fast-tracks application onboarding, improves password security, reduces help desk tickets, and empowers remote workforces. The core features of ADSelfService Plus include: Adaptive MFA Enable context-based MFA with 19 different authentication factors for endpoint and application logins. Enterprise SSO Allow users to access all enterprise applications with a single, secure authentication flow. Password management and security Simplify password management with self-service password resets and account unlocks, strong password policies, and password expiry notifications. Enterprise self-service Delegate profile updates and group subscriptions to end users and monitor these self-service actions with approval workflows. Remote work enablement Enhance remote work with cached credential updates, secure logins, and mobile password management. Powerful integrations Establish an efficient and secure IT environment through integration with SIEM, ITSM, and IAM tools. Reporting and auditing Simplify auditing with predefined, actionable reports about authentication failures, logon attempts, and blocked users. Highlights - Keep identity-based threats out with adaptive MFA for endpoints - Eliminate password fatigue by providing users with secure and seamless access to enterprise applications using SSO and password sync - Minimize help desk workload by drastically reducing password-related tickets using password self-service - Fortify weak passwords with strong password policies - Secure remote work by providing protected access to resources even outside the corporate network - Remind users to change their AD password before it expires using password expiration notifications - Keep users' AD profile details up to date by allowing them to securely perform directory self-updates - Comply with regulatory standards, like the GDPR, NIST, and the PCI DSS - Create a Zero Trust network infrastructure. ManageEngine also offers Onboarding for ADSelfService Plus which is our holistic solution implementation service by experts for your unique business requirements. Get onboarding services here https://www.manageengine.com/onboarding/iam-and-siem-onboarding.html?utm\_source=Softwareadvice\&utm\_medium=onboardingl\&utm\_campaign=product\_listing\_default > > Verdict: Rated **4.6/5** by 57 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 57 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: ManageEngine - **Location**: The Octagon, US - **Founded**: 1996 ## Commercial Context - **Starting Price**: US$595.00 - **Pricing model**: Other (Free version available) (Free Trial) - **Pricing Details**: ADSelfService Plus is licensed based on the number of domain users. Our product is completely free for 50 domain users. - **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Danish, Dutch, English, Finnish, French, German, Hebrew, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Traditional Chinese, Turkish - **Available Countries**: Albania, American Samoa, Andorra, Anguilla, Antigua & Barbuda, Argentina, Aruba, Australia, Austria, Bahamas, Bahrain, Barbados, Belarus, Belgium, Belize, Bermuda, Bolivia, Bosnia & Herzegovina, Brazil, British Virgin Islands and 125 more ## Features - Access Control - Access Controls/Permissions - Access Management - Activity Dashboard - Activity Tracking - Alerts/Notifications - Application Security - Audit Management - Audit Trail - Authentication - Biometrics - Compliance Management - Credential Management - Data Synchronisation - Employee Database - Group Passwords - Identity Federation - Knowledge-Based Authentication - Mobile Access - Mobile Authentication ## Integrations (41 total) - 15Five - ADP Workforce Now - Aha\! - AppDynamics - ArcGIS - Assembla - AssetSonar - Bamboo - BambooHR - BigPanda - Blackboard - Dynamics 365 - Feedly - Formstack Forms - Freshdesk ... and 26 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Remote Work Software](https://www.softwareadvice.ie/directory/4592/remote-work/software) ## Related Categories - [Remote Work Software](https://www.softwareadvice.ie/directory/4592/remote-work/software) - [Mobility Software](https://www.softwareadvice.ie/directory/4238/mobility/software) - [Single Sign On Software](https://www.softwareadvice.ie/directory/4347/single-sign-on/software) - [Authentication Software](https://www.softwareadvice.ie/directory/4311/authentication/software) - [Cloud Security Software](https://www.softwareadvice.ie/directory/4329/cloud-security/software) ## Alternatives 1. [Cisco Duo](https://www.softwareadvice.ie/software/430527/duo-security) — 4.7/5 (548 reviews) 2. [Conecta Suite](https://www.softwareadvice.ie/software/366554/conecta-suite) — 4.9/5 (47 reviews) 3. [EmpowerID](https://www.softwareadvice.ie/software/366337/empowerid) (0 reviews) 4. [Rippling](https://www.softwareadvice.ie/software/410674/rippling) — 4.9/5 (4830 reviews) 5. [ManageEngine AD360](https://www.softwareadvice.ie/software/370056/manageengine-ad360) — 4.6/5 (34 reviews) ## Reviews ### "Great for unlocking and resetting passwords" — 5.0/5 > **Marc** | *11 March 2018* > > **Pros**: Free for up to 50 users, free trial, and easy to setup. This is a great solution for those field users that never get into the office or have a domain joined PC. They can reset their password from a web page of mobile app. > > **Cons**: A little bit of trouble securing it with SSL, but all in all very little issues. Maybe a perpetual licensing model would be nice too. ----- ### "A robust, web-based, multi-platform, self-service solution" — 5.0/5 > **Verified Reviewer** | *31 July 2018* | Oil & Energy > > **Pros**: This software provides our end users with a web-based, self-service solution for issues related to password reset management and account lockout. This has effectively reduced up to a third of our most urgent helpdesk issues allowing us to maximize IT resources. Both the enterprise and its users can feel secure with the multi-factor authentication techniques Single sign-on (SSO) feature based on Microsoft Windows Active Directory enables our users to have seamless, one-click access to cloud and enterprise applications such as G Suite, Office 365, and Zendesk Free SMS, email and push notifications notify our end-users that their password is about to expire and recommend a password change to prevent lockout. > > **Cons**: There have been times when we had problems because the user has forgotten the answers to their security questions, but support was very helpful and the issue was resolved quickly. ----- ### "cool product based on outdated software" — 2.0/5 > **Wolfgang** | *10 September 2018* | Consumer Goods | Recommendation rating: 1.0/10 > > **Pros**: easy to use for end users although the UI for admins can be improved > > **Cons**: the software is using outdated modules which makes it impossible to publish it on the Internet, so home office and roaming users still have to travel to the nearest office if they forgot their password ----- ### "Easy to use" — 4.0/5 > **Verified Reviewer** | *24 April 2018* | Hospital & Health Care | Recommendation rating: 8.0/10 > > **Pros**: Ad self service plus was very easy to configure and start using with our employees. It has saved our IT support staff many hours responding to locked out users accounts and forgotten passwords. Since we are a 24x7 business, it is especially helpful for employees help themselves instead of waking up the support person on call. > > **Cons**: I haven't been able to get the automated answer import to work. I have scheduled a job that imports a daily generated csv file from our hr system, but I can only run it manually. I have a ticket open to get it resolved, so hopefully we can start utilizing the full functionality soon. > > Lower support costs, less burnout from unlocking accounts and resetting passwords. ----- ### "More Flexibility from a Password Reset Tool Than Offered by Microsoft" — 5.0/5 > **Verified Reviewer** | *24 January 2019* | Information Technology & Services | Recommendation rating: 8.0/10 > > **Pros**: When my organization implemented AD, one of the first questions that came up was "How can we make sure our users are notified when their passwords will expired, before they actually expire?" Another question was "How can we give them a safe and secure way to change the password if they are remote?" ADSelfService Plus was able to answer both of these questions for us, and it does so with ease. This is largely a set it and forget it tool for us - rarely do I ever have to go back and make changes. It just works, which is a high mark for any software. > > **Cons**: For the price, I'd expect a little bit more functionality. Yes, this is a pretty basic tool that does its job well, but it is a little pricey for doing that basic job. > > I've been using ManageEngine tools for a few years now. My organization held off on implementing AD because we heard some of the horror stories of managing it and keeping it safe and secure. ManageEngine makes several tools that make AD management significantly, and ADSelfService Plus is no exception. Its one of those tools that largely goes unnoticed, but its something that we can't live without. ----- Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.ie/software/360383/manageengine-adselfservice-plus?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/360383/manageengine-adselfservice-plus) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data