--- description: Review of Campground Master Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Campground Master | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Campground Management Software](/directory/4362/campground-management/software) > [Campground Master](/software/36075/campground-master) # Campground Master Canonical: https://www.softwareadvice.ie/software/36075/campground-master Page: 1 / 7\ Next: [Next page](https://www.softwareadvice.ie/software/36075/campground-master?page=2) > Campground Master is an on-premise camp management solution designed for campgrounds, RV parks and site-rental businesses. Key features include online reservations, credit-card processing, point of sale (POS) and site maps. Campground Master features site maps, which provide customers with real-time availability of camping locations while booking. The solution also integrates with the Hercules online booking system. Campground Manager’s POS feature allows users to record sales of merchandise from online and on-site retail stores. The solution also integrates with a variety of payment processors such as Cayan and MerchantWare. Campground Manager also offers integration with QuickBooks, which allows users to prepare accounting and bank reconciliation reports by importing data directly from the Campground Manager system. > > Verdict: Rated **4.7/5** by 146 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 146 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.0/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 60% | (6/10 Likelihood to recommend) | ## About the vendor - **Company**: Cottonwood Software - **Founded**: 1996 ## Commercial Context - **Starting Price**: US$795.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: One time license cost: Base: $795 Networking for 3 computers: $500 Additional computers: $100 each Point of Sale option: $300 Recurring costs: $100/year for support and upgrades. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200 - **Deployment & Platforms**: Mac (Desktop), Windows (Desktop), Windows (On-Premise) - **Supported Languages**: English - **Available Countries**: United States ## Features - Accounting - Activity Dashboard - Alerts/Notifications - Availability Indicator - Availability Management - Billing & Invoicing - Billing Rate Management - Booking Management - Calendar Management - Contact Management - Credit Card Processing - Customer Accounts - Customer Database - Customer History - Data Import/Export - Discount Management - Email Marketing - Geographic Maps - Guest Check-in/Check-out - Historical Reporting ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support ## Category - [Campground Management Software](https://www.softwareadvice.ie/directory/4362/campground-management/software) ## Alternatives 1. [Let's Camp](https://www.softwareadvice.ie/software/522730/Lets-Camp) — 4.9/5 (16 reviews) 2. [Firefly Reservations](https://www.softwareadvice.ie/software/265800/firefly-reservations) — 4.6/5 (57 reviews) 3. [RoverPass](https://www.softwareadvice.ie/software/394115/roverpass) — 4.6/5 (63 reviews) 4. [Campspot](https://www.softwareadvice.ie/software/87926/campspot) — 4.6/5 (89 reviews) 5. [Park](https://www.softwareadvice.ie/software/351502/park) — 4.9/5 (25 reviews) ## Reviews ### "Great software at a reasonable price\!" — 5.0/5 > **DJ** | *3 June 2017* > > **Pros**: Once you learn the software it's awesome. It does a ton of things and you can set it up for your own needs. > > **Cons**: Learning the self taught software and setting it up for your needs. It does so much and the software can do 1 thing 3 different ways. ----- ### "Solid product; lacks good online reservation feature" — 4.0/5 > **Mari** | *29 April 2015* > > Campground Master is easy to set up and use. We have used this system for over 5 years and didn't realize how streamlined and easy to use it was until we attempted to convert to another reservation system. Help and online documentation are complete and easy to search to find the information you need. Demo software helps new users practice before they are using the system live. POS feature is flexible and can be as detailed as needed. Reporting is simple yet powerful. CGM allows an Admin security level user to change what needs to be changed in prior periods to correct errors made at one time, but discovered later. Can be set up for cash or accrual accounting method. Online reservations are not well integrated - this is the major flaw we have found especially since so many of our customers are finding us on the internet. An online booking engine would compliment the client/server architecture very well. ----- ### "Extemely limited. Its ok just for a reservation system however it is very limited" — 2.0/5 > **Mary** | *29 April 2015* > > Basic reservations work well however group reservations, transferring deposits, cancelling, or refunding involve a multitude of steps. We went with the Point of Sale to incorporate so its all one program and it is slow, can NOT get Inventory \# of how many items we sold in a year, quarter, a month or a week. Returning an item , finding a receipt slows the entire system down. We have a 175 site and 25 room resort plus @8,000 items in our POS. It is not meeting our needs any longer. I believe the program would suit a smaller campground with less than 2000 items in POS. Disappointed to say the least. ----- ### "Best on the market (in the UK at least)" — 5.0/5 > **Joanne** | *29 April 2015* > > We've used CM since 2005. And being in the UK every so often I look at alternatives - BUT THERE ARE NONE that match this software's flexibility and value for money. Last year in my majesty I went with another provider to get the on-line capability in the UK (none of the recommended US sites would even talk to me) - but came back to CM because I cannot stand having to wait for updates or changes or tweaks. I cannot stand having to wait to see if other users want this or that amendment - with CM, if you want it, you do it. And if you can't do it, you get support. And the support doesn't close at 4.30 on a Friday afternoon (just as you're gearing up for another busy weekend)\! And the rack and map are the best there are. Trust me - I know. All this flexibility comes at a price - you do have to have (or in my case learn) a bit about the programme but as noted the support is great. And the end result is a programme that works perfectly for YOUR business. And (in the UK at least) for a tiny fraction of the price of the competition\! ----- ### "Great Program at a Reasonable Price" — 5.0/5 > **Robert** | *29 April 2015* > > Pros - Great features, pic compliant, interfaces with reservation friend for online reservations, minimal annual expense for upgrades and support, extremely easy to use, network version slightly more but you can take reservations on your laptop at a trade show to impress customers, seven plus years using it without any data loss\! Cons - ok, I had to think long and hard and came up with two. First, email confirmations have one default check in and check out time yet we have one for camp sites and one for cabins. There is a header on the email that you can customize before sending and we note the cabin check in time there. Second, support may not be immediate but an hour or two later. That has not been a problem for us so far but, rest assured that calls will be returned. I respect that. ----- Page: 1 / 7\ Next: [Next page](https://www.softwareadvice.ie/software/36075/campground-master?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/36075/campground-master) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data