--- description: Review of ManageEngine OpManager MSP Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: ManageEngine OpManager MSP | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [MSP Software](/directory/4553/msp/software) > [ManageEngine OpManager MSP](/software/361458/manageengine-opmanager-msp) # ManageEngine OpManager MSP Canonical: https://www.softwareadvice.ie/software/361458/manageengine-opmanager-msp Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.ie/software/361458/manageengine-opmanager-msp?page=2) > ManageEngine OpManager MSP can be a service provider's backbone for managing and keeping track of multi-client networks granularly. One can easily manage any device down to its smallest details with the aid of its strong capabilities. It also greatly helps in minimising MTTR as you can address network faults rapidly. With the hand of this feature-rich tool, MSPs can provide the greatest service to their clients and have a greater impact on the expansion of their clients' businesses by reducing the network disaster rate. > > Verdict: Rated **4.4/5** by 72 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 72 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: ManageEngine - **Location**: The Octagon, US - **Founded**: 1996 ## Commercial Context - **Pricing model**: Per Feature (Free Trial) - **Pricing Details**: Subscription pricing starts at $795. Perpetual pricing starts at $1995. For more details on the pricing, contact ManageEngine. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise) - **Supported Languages**: English - **Available Countries**: American Samoa, Anguilla, Antigua & Barbuda, Argentina, Aruba, Australia, Austria, Bahamas, Barbados, Belgium, Belize, Bermuda, Bolivia, Brazil, British Virgin Islands, Bulgaria, Canada, Cayman Islands, Chile, Cook Islands and 80 more ## Features - API - Access Controls/Permissions - Active Directory Integration - Activity Dashboard - Activity Monitoring - Activity Tracking - Alerts/Escalation - Alerts/Notifications - Audit Trail - Automated Scheduling - Automatic Backup - Backup and Recovery - Bandwidth Monitoring - Baseline Manager - Build Automation - CPU Monitoring - Capacity Management - Capacity Planning - Change Management - Compliance Management ## Integrations (6 total) - IPAM - ManageEngine Log360 - ManageEngine NetFlow Analyzer - ManageEngine Network Configuration Manager - ManageEngine ServiceDesk Plus MSP - ServiceDesk ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [MSP Software](https://www.softwareadvice.ie/directory/4553/msp/software) ## Related Categories - [Network Troubleshooting Software](https://www.softwareadvice.ie/directory/4786/network-troubleshooting-software/software) - [MSP Software](https://www.softwareadvice.ie/directory/4553/msp/software) - [Network Monitoring Tools](https://www.softwareadvice.ie/directory/4307/network-monitoring/software) - [Server Management Software](https://www.softwareadvice.ie/directory/4570/server-management/software) - [Network Management Software](https://www.softwareadvice.ie/directory/4735/network-management/software) ## Alternatives 1. 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It also provides the engine for reporting the summary of the service’s uptimes and bandwidth by client on a monthly basis; this is something the clients consider important to receive. > > **Cons**: Some of the performance counters for storage devices take a longer duration to counter than in real-time during periods of maintenance. I observed that some of the disk usage values in some SANs were not completely conclusive and we had to verify them using other monitors. ----- ### "Improved overall uptime across all client sites dramatically" — 4.0/5 > **Cenk** | *27 April 2025* | Higher Education | Recommendation rating: 9.0/10 > > **Pros**: Through integrated automation workflows of the actions performed on devices, OpManager MSP came in handy. This eliminated having to go in and manually correct every time there was a network glitch or some other similar problem occurred. > > **Cons**: Some of the SNMP polling intervals I observed were less tunable than required for higher frequency monitoring. In some particular cases, for some languages for instance, it requited me to import external custom scripts. ----- ### "Assisted in improving the level of service to our clientele" — 3.0/5 > **Yusra** | *10 April 2025* | Pharmaceuticals | Recommendation rating: 8.0/10 > > **Pros**: I benefited from the SNMP-based device monitoring to get details on the health of the network gear across the different clients. I can set different alerting levels to clients for monitoring their devices without causing interference with the responses. > > **Cons**: There was a small challenge when using the alert escalation module. That is, I cannot create cascaded escalations for multiple user groups per each customer, which would be handy when we have to involve both support and engineering teams. ----- ### "Gave me clarity and control over distributed networks" — 4.0/5 > **Alexandru** | *22 April 2025* | Business Supplies & Equipment | Recommendation rating: 9.0/10 > > **Pros**: Based on my work experience, I consider real-time performance dashboards and customizable client views as the most helpful. OpManager MSP enables me to sort out the alerts and resources separately for each individual client. The other benefit of the fact of the automation profiles is that the repetitive fault responses are easy to tackle. > > **Cons**: There is a constraint while creating SLA reports for clients having mixed infrastructure. If a client has hybrid environments, devices are not separated accurately and I had to add filters to turn of unnecessary metrics. ----- ### "Enhanced operational efficiency by handling repetitive tasks" — 5.0/5 > **Hakim** | *17 April 2025* | Electrical/Electronic Manufacturing | Recommendation rating: 10.0/10 > > **Pros**: OpManager MSP has decreased the chances of having to intervene manually by achieving automation on several aspects. To manage and resolve frequently occurring problems such as service restarts or device reboots, I established workflows, which made me more efficient and timely in addressing such issues.​ > > **Cons**: Some of the complexity automation scenarious that I saw required scripting knowledge and this was an added on top. ----- Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.ie/software/361458/manageengine-opmanager-msp?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/361458/manageengine-opmanager-msp) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data