---
description: Review of SOGEDES.X Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: SOGEDES.X | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [Contact Centre Software](/directory/4389/contact-center/software) > [SOGEDES.X](/software/361589/sogedes-x)

# SOGEDES.X

Canonical: https://www.softwareadvice.ie/software/361589/sogedes-x

> SOGEDES.X is a cloud-based calll center solution that offers unique experiences for customers and employees. It helps users view contact information and automate tasks for agents. 

It includes clear routing settings and drag-and-drop functionality. Businesses can improve customer experience in the call center using customizable real-time panels and dashboards.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: SOGEDES
- **Founded**: 2002

## Commercial Context

- **Pricing model**: Usage Based (Free version available) (Free Trial)
- **Pricing Details**: Contact SOGEDES for pricing details. Pricing is usage based monthly variable or yearly based with option to add additional users whenever needed.
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Linux (On-Premise), Chromebook (Desktop)
- **Supported Languages**: Arabic, Brazilian Portuguese, Chinese, Czech, Danish, Dutch, English, Estonian, European Portuguese, Finnish, French, German, Hebrew, Hindi, Hungarian, Indonesian, Italian, Japanese, Korean, Latvian, Polish, Portuguese, Russian, Spanish, Swedish, Traditional Chinese, Turkish
- **Available Countries**: Albania, Andorra, Argentina, Australia, Austria, Belarus, Belgium, Bolivia, Bosnia & Herzegovina, Brazil, Bulgaria, Canada, Chile, Colombia, Croatia, Cyprus, Czechia, Denmark, Ecuador, Estonia and 57 more

## Features

- API
- Activity Dashboard
- Activity Tracking
- Agent Interface
- Alerts/Escalation
- Alerts/Notifications
- Auto-Dialer
- Automated Routing
- Automatic Call Distribution
- Blended Call Centre
- CRM
- Call Centre Management
- Call Disposition
- Call List Management
- Call Logging
- Call Monitoring
- Call Recording
- Call Reporting
- Call Routing
- Call Scripting

## Integrations (17 total)

- ALLCapture
- Amazon Lex
- Freshdesk
- Microsoft 365
- Microsoft Teams
- Salesforce Starter
- ServiceNow
- SugarCRM
- Telegram
- Twilio
- Twitter/X
- Viber
- Vtiger CRM
- WhatsApp
- Zendesk Suite

... and 2 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Contact Centre Software](https://www.softwareadvice.ie/directory/4389/contact-center/software)

## Related Categories

- [Contact Centre Software](https://www.softwareadvice.ie/directory/4389/contact-center/software)
- [IVR Software](https://www.softwareadvice.ie/directory/1572/ivr-system/software)
- [Call Centre Software](https://www.softwareadvice.ie/directory/4588/call-center/software)
- [Help Desk Software](https://www.softwareadvice.ie/directory/4160/help-desk/software)
- [Customer Support Software](https://www.softwareadvice.ie/directory/4658/customer-support/software)

## Alternatives

1. [Bitrix24](https://www.softwareadvice.ie/software/128326/bitrix24) — 4.2/5 (984 reviews)
2. [LiveAgent](https://www.softwareadvice.ie/software/109980/liveagent) — 4.7/5 (1753 reviews)
3. [Zendesk Suite](https://www.softwareadvice.ie/software/26892/zendesk-talk) — 4.4/5 (4072 reviews)
4. [Zoho Desk](https://www.softwareadvice.ie/software/393877/zoho-desk) — 4.5/5 (2211 reviews)
5. [Genesys Cloud CX](https://www.softwareadvice.ie/software/323407/pureconnect) — 4.3/5 (262 reviews)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/361589/sogedes-x)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/customer-experience/sogedes-x-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/361589/sogedes-x> |
| en-GB | <https://www.softwareadvice.co.uk/software/361589/sogedes-x> |
| en-IE | <https://www.softwareadvice.ie/software/361589/sogedes-x> |
| en-NZ | <https://www.softwareadvice.co.nz/software/361589/sogedes-x> |

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