--- description: Review of DonorView Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: DonorView | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Membership Management Software](/directory/4395/membership-management/software) > [DonorView](/software/36163/donorview) # DonorView Canonical: https://www.softwareadvice.ie/software/36163/donorview Page: 1 / 7\ Next: [Next page](https://www.softwareadvice.ie/software/36163/donorview?page=2) > Cloud-based all-in-one nonprofit management solution trusted by over 200,000 users nationwide. DonorView enables nonprofit organizations to consolidate donor management, fundraising, event coordination, volunteer tracking, membership management, and constituent communications into a single platform — eliminating the need for multiple software subscriptions and reducing duplicate data entry. Nonprofits using DonorView have collectively raised over $2.9 billion and seen an average 46% increase in revenue. DonorView provides comprehensive contact management with a centralized record for every constituent. Organizations can filter, sort, and segment their database while maintaining full visibility into giving history, event attendance, volunteer activity, membership status, and communication history. Automated year-end tax letters, thank-you receipts, and follow-ups keep donors engaged without adding administrative burden. The platform supports a full range of fundraising tools. Accept one-time and recurring donations via credit card, ACH, PayPal, and Apple Pay with built-in merchant processing and next-business-day fund transfers. Peer-to-peer fundraising enables supporters to create individual or team pages on behalf of the organization. Text2Give allows constituents to donate from any device. Virtual auction and raffle management lets organizations create auction pages, add items, and accept bids online or via text. Event management handles the full lifecycle of galas, walks, dinners, and fundraising events. Organizations can manage ticketing, registration, sponsorships, and payment collection while automatically linking every transaction to the constituent record. Membership management supports organizations operating on a membership model with over 8 million memberships managed on the platform. DonorView handles multiple membership levels, automated renewals, dues tracking, and youth membership management including guardian, medical, and emergency contact information alongside program enrollment. A self-service donor and member portal gives constituents the ability to update profiles, view giving and payment history, download tax statements, enroll in programs, make payments, manage subscriptions, and log volunteer hours — reducing administrative workload while building transparency with supporters. Communication tools include email marketing with 200+ built-in templates, text messaging, and a survey and form builder. Organizations can send targeted campaigns, collect feedback, and create digital forms for registrations and applications. Gmail and Outlook 365 integration automatically syncs emails and creates interaction records under each constituent profile. Volunteer management allows organizations to track hours, manage assignments, and maintain volunteer communication. Portal-based hour logging lets volunteers submit their own time, reducing manual tracking. DonorView also includes a built-in website builder, QuickBooks integration, and customizable analytics and reporting with scheduled Excel reports delivered via email. DonorView serves nonprofits of all sizes across all 50 states, including charities, foundations, membership organizations, youth-serving organizations, and community groups. > > Verdict: Rated **4.4/5** by 131 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 131 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: DonorView - **Location**: Westborough, US - **Founded**: 2011 ## Commercial Context - **Starting Price**: US$166.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: Monthly pricing based upon number of Constituents. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - ACH Payment Processing - Access Controls/Permissions - Accounting Integration - Activity Dashboard - Activity Tracking - Alerts/Notifications - Application Management - Attendance Management - Attendance Tracking - Auction Management - CRM - Campaign Analytics - Campaign Management - Committee Management - Communication Management - Contact Management - Contribution Tracking - Credit Card Processing - Customisable Branding - Customisable Forms ## Integrations (1 total) - Double the Donation ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support ## Category - [Membership Management Software](https://www.softwareadvice.ie/directory/4395/membership-management/software) ## Related Categories - [Membership Management Software](https://www.softwareadvice.ie/directory/4395/membership-management/software) - [Charity Software](https://www.softwareadvice.ie/directory/4280/nonprofit/software) - [Donation Management Software](https://www.softwareadvice.ie/directory/418/crm-software/software) - [Fundraising Software](https://www.softwareadvice.ie/directory/1543/online-fundraising-platforms/software) ## Alternatives 1. [Givebutter](https://www.softwareadvice.ie/software/380178/givebutter) — 4.8/5 (872 reviews) 2. [Donorbox](https://www.softwareadvice.ie/software/380685/donorbox) — 4.8/5 (625 reviews) 3. [DonorPerfect](https://www.softwareadvice.ie/software/389956/donorperfect) — 4.5/5 (1471 reviews) 4. [Zeffy](https://www.softwareadvice.ie/software/190855/simplyk) — 4.8/5 (493 reviews) 5. [Bonterra Network for Good](https://www.softwareadvice.ie/software/19063/network-for-good) — 4.6/5 (937 reviews) ## Reviews ### "We Love Donorview" — 5.0/5 > **Aubrey** | *4 October 2018* | Nonprofit Organisation Management | Recommendation rating: 10.0/10 > > **Pros**: The versatility, I shopped around for months looking for something that would be able to fit my unique fundraiser. Donorview, while not super flashy like some of the others...checked every single one of my boxes. It has P2P, ticket sales, silent auction, text campaigne....tons of different features\! > > **Cons**: I wish that we had paid more to get a full training up front. I'm positive that there are more features that I could have been using, but don't know of because I didn't have a formal training. > > I have loved it. The customer service has been great, they answer my emails immediately. And it has simplified my life treamendously. ----- ### "DonorView is Fantastic\! Exactly what we need." — 5.0/5 > **Lynne** | *11 March 2020* | Nonprofit Organisation Management | Recommendation rating: 10.0/10 > > **Pros**: Donorview is extremely customizable. It is easy to input new constituents, and the fluidity in which the events, fundraising, and constituent modules interact is fantastic. We like that we can do survey's in the system itself and track responses. Reports are easy to pull. We also like that when we do encounter problems, customer support returns out email and helps out quickly during business hours. They have implemented features for us when we request and are happy to help in any way possible. > > **Cons**: The biggest downside to DonorView is that support is only available during normal business hours. We do a lot of evening and weekend events, and support is not available then. I believe they do have a feature now where you can prearrange and pay to have someone available to assist in an emergency, but it is not standard. DonorView is also fabulous at implementing new feature requests, but they aren't great at telling you that they have done so\! I have absolutely discovered by accident that something I requested was done. > > We really like DonorView. We came from Giftworks and Paypal, and DonorView is incredible. The system is incredible smart and well thought out. ----- ### "Poor use for auction/event" — 1.0/5 > **Penny** | *29 October 2024* | Nonprofit Organisation Management | Recommendation rating: 0.0/10 > > **Pros**: The program has many options. It's intriguing to have an all-in-one program for the price. > > **Cons**: This program is not at all intuitive. Support is awful. We pay for a service plan, call support, and receive an email. It's much more efficient to email, but then the level of support depends on who is answering. We have a three year contract. For two years, we've used the program for our annual fundraiser and auction. For two years, we've had multiple complaints from users, which I've outlined below. When I address them via email to support, I'm told that they will work on providing support but there is nothing they can do to remedy the problem. Overall, the program requires MULTIPLE clicks to complete a task. At least 3, most often 6. Here is the issue from our fundraiser this year, which is similar to last year's event: We needed something to trigger that a recurring payment was entered incorrectly from a donor so we could stop that from happening. We also needed something that would tell the donor that they had set up a recurring payment and it was about to be taken out, so they could fix this before it even happened. Because neither happened, the donation was taken, and the donor was unhappy while we had to refund the donation, which took several days. Related to our event and auction on Sept. 27: Multiple issues logging in to the event module and the auction module. The program would just spin, and then not let donors in. Donors would try to go back into the program once they were in it, only for the program to tell them they didn’t have an account or their account wasn’t verified, but I sat with them to do the verification. This happened to our Treasurer; she’s familiar with how to use technology. She was so frustrated, she decided not to bid on anything. We had 5G internet; this was not an onsite wifi or local Internet problem. Nothing to trigger a donor that they already had an account. People didn’t look at “Constituent.” That’s not language they use. We’ve now spent countless hours to clean up the database because people created up to 7 accounts trying to bid for the auction. I’ll relate this to the above problem that people would reenter information in order to bid. There were no emails to participants and no texting to share that they had been outbid, so people didn’t up their bids. We needed that to happen. People couldn’t complete bids or purchases once begun; the program would kick them out and they would need to sign in again, even if they had been signed in minutes before. Donors would come to us to ask for help, and we couldn’t see any notes or faults on our end as administrators. Some participants received emails that they won when they were outbid in the last minute – there was a lag in the processing time in the program and the email went out. I closed the auction at 8:35 and sent out emails a minute or so later. When donors would choose to Buy It Now, they would try to complete the payment, and it would not show sold until minutes later, or would show as remaining open. We would refresh screens and must complete the transaction for them. There were times where I would try to complete the transaction for them, and it would not complete. The Internet was active and on; this was not a case of poor Internet, once again. Because our donors see Donorview as us, this reflects incredibly poorly on us and the quality of the event, in addition to discouraging bidders from participating. We’ve had multiple complaints about the use of the program, and some saying that we needed to change it if they would participate with us again. ----- ### "Good CRM for donor management" — 4.0/5 > **Rod** | *9 December 2023* | Nonprofit Organisation Management | Recommendation rating: 7.0/10 > > **Pros**: Onboarding process was very well supported and integration was pretty smooth. This is a pretty intuitive CRM platform with more features than I got to use in the year I subscribed. > > **Cons**: Even though it has a quickbooks integration feature, that process on a daily basis with Quickbooks desktop is cumbersome and could generate some issues. If using Quickbooks on-line, this process looks a lot simpler, but did not try it. > > Pretty good overall. We switch from DonorView to an integrated Fund Accounting / CRM platform only because I wanted a more seamless process for doing accounting and donor management. ----- ### "Excellent All-In-One Solution for Event Management and CRM" — 5.0/5 > **Christine** | *10 November 2021* | Nonprofit Organisation Management | Recommendation rating: 9.0/10 > > **Pros**: We use DonorView for our annual golf outing. DonorView has everything all in one system - CRM, mobile auctions, online registration, event management, text messaging, email, etc. All at a reasonable price. I don't have to work with multiple systems, or export/import data, because it's all right there. I did a lot of research and could not find anything similar. In fact, I had other non-profit software companies tell me that a software solution that combines CRM and event management doesn't exist. I'm happy to say that it does\! > > **Cons**: My biggest con is that the mobile app needs some work, as we had issues with it at our event. Also, as with any software, there are always new features and things you wish it would do. For example, I would like to be able to do partial payments for sponsorships and from multiple constituents. The DonorView team seems open to new feature requests. And for the most part, the software is quite robust. > > The support team has been very responsive. I would always get a response to my question within the next business day. And I had quite a few questions in the beginning as I was learning the system\! The training videos were also quite helpful. ----- Page: 1 / 7\ Next: [Next page](https://www.softwareadvice.ie/software/36163/donorview?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/36163/donorview) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data