About SendGrid
SendGrid pricing
SendGrid has a free version and offers a free trial. SendGrid paid version starts at US$14.95/month.
Alternatives to SendGrid
SendGrid Reviews
Feature rating
- Industry: Information Technology & Services
- Company size: 2-10 Employees
- Used Daily for 1+ year
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Review Source
Most Underrated Powerful Email Marketing Tool
Sendgrid is a powerful email marketing tool that offers superior services to its customers. Sendgrid is a must-have tool for start-ups, eCommerce businesses, freelancers and corporates. One thing that separates Sendgrid from other email marketing tools is their scalability once our list grows. The free version of Sendgrid allows you to send 100 emails every day.
Pros
What I like most about Sendgrid is that most of the tools out there offer easy integration with Sendgrid. Some apps can even directly integrate with SendGrid without using automation software like Zapier.
Cons
Sendgrid's UI is a bit confusing and it took some time to get used to the options. The email editor lacks certain features.
Reasons for Choosing SendGrid
They are very expensive and for half the price I can get all the features on Sendgrid.Switched From
SendlaneReasons for Switching to SendGrid
Sendgrid offers more options and subscribers on the free plan than what they offer on their paid plan.
- Industry: Telecommunications
- Company size: 10,000+ Employees
- Used Daily for 1+ year
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Review Source
Sending SaaS emails through the service is the best option.
Minimal running costs and the minimal need for application development make the API cost-effective. Even as a simple SMTP gateway, the API can perform many functions. These include distribution results and bounce information, which make the proper operation possible.
MTA SaaS services are made possible by the original. It is used to display messages from the service provider and notify the public of upcoming announcements. Nowadays it is difficult to operate with an original because it could be used by malicious third parties as a spam pass-through. However, it can operate securely if appropriate security measures and patches are applied frequently. Using the SendGrid service frees business owners from work they cannot control.
Pros
With the sub-user functions and the ability to manage each distribution case, it is easy to confirm the rate and track each delivery in the dashboard. In addition, it is easy to ensure bounce time records and investigate why mail was not delivered from the dashboard. This is because each case has a dedicated distribution manager that can perform distribution management in each case. It is advisable to confirm delivery with a tracking code, but it is also possible to check mail confirmation without any further action. This process can be completed quickly with any of the services offered.
Cons
Since the records of previous bounces disappear when searching, I want to extend the logging period a bit. To extract the data through webhooks, making a request each time is necessary.
- Industry: Cosmetics
- Company size: 11-50 Employees
- Used Daily for 2+ years
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Review Source
Perfect for communication
Sendgrid facilitated communication with the public, greatly increased revenue.
Pros
Allows you to segment email lists. Excellent for communicating with the target audience. This Tool is perfect for email automation.
Cons
The tool is excellent for audience segmentation, it also has several templates. It's just a little confusing to understand at first.
- Industry: E-Learning
- Company size: 11-50 Employees
- Used Daily for 6-12 months
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Review Source
The worst customer support ever
I had sendgrid free, then I upgraded to the basic. After the shared IP has been blocked many times due to spam, I decided to go to a dedicated IP address. $89/month (really expensive for the service). I send around 500 emails/day for my learners. The server wasn't sending it, it was sending only 100 emails. as it had a limit of requests. I tried to contact their support service and it was terrible, no help at all.
Then, I added some of my IPs to the whitelist, unfortunately I had to change my home IP and I got blocked from sendgrid, after over 2 weeks trying to access it and adding IP, they haven't helped me or given me a proper reply.
Not only I could not send emails, I cant access my account, neither I can cancel.
I had ti sign up with Amazon SES, and now my life is great!
Terrible support, the worst so far, cant even cancel and get a refund =/
Pros
Free trial
easy api integration
cheap and good user interface
Cons
terrible support
expensive
hard to talk to someone
Alternatives Considered
MailchimpReasons for Choosing SendGrid
easier better supportSwitched From
Amazon SESReasons for Switching to SendGrid
used in the past
- Industry: Information Technology & Services
- Company size: 2-10 Employees
- Used Daily for Free Trial
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Review Source
Does what it says on the box
My email deliverability and response rates have drastically improved due to customers receiving my transactional emails.
Pros
Integration is dead easy and the free tiers are fantastic for small businesses and to try out the software.The Marketing Campain feature is great.Documentation is comprehensive as well. The real time analytics and reporting is fantastic.
Cons
Payment issues and customer service response times are a bit of an issue.
