--- description: Review of HENO Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: HENO | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [iPad EMR Software](/directory/14/tablet-pc-emr-medical-software/software) > [HENO](/software/36187/heno) # HENO Canonical: https://www.softwareadvice.ie/software/36187/heno Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.ie/software/36187/heno?page=2) > HENO is an integrated, cloud-based solution suitable for physical therapy/rehab and speech therapy practices of all sizes. Key features of the system include electronic medical records, medical billing software, and patient scheduling software. Centralized patient data and digital file uploads give users a complete patient overview. Data is securely entered, saved, and accessed from any device. Financial reporting allows users to view financials, appointment trends, no-shows, and cancellations. Automated payment postings and custom automated email reports are also included in the billing software. Customizable scheduling is available for multiple facilities, doctors, and providers. Integrating with multiple locations allows users to access patient profiles, manage check-ins, set recurring appointments, and view daily patient appointment lists. > > Verdict: Rated **4.4/5** by 48 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 48 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: HENO - **Location**: Orlando, US - **Founded**: 2016 ## Commercial Context - **Starting Price**: US$99.00 - **Pricing model**: Flat Rate - **Pricing Details**: Professional plan: $150/month/provider Contact HENO for custom pricing - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) - **Supported Languages**: English - **Available Countries**: United States ## Features - API - Activity Dashboard - Appointment Management - Appointment Scheduling - Assessment Management - Billing & Invoicing - Calendar Management - Care Plan Management - Charting - Chat/Messaging - Claims Management - Client Portal - Compliance Management - Contact Database - Customer Database - Customisable Reports - Customisable Templates - Document Management - Document Storage - EMR/EHR ## Integrations (4 total) - CardConnect - InterFAX - Oracle Service - pVerify ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [iPad EMR Software](https://www.softwareadvice.ie/directory/14/tablet-pc-emr-medical-software/software) ## Related Categories - [iPad EMR Software](https://www.softwareadvice.ie/directory/14/tablet-pc-emr-medical-software/software) - [Web Based Medical Billing Software](https://www.softwareadvice.ie/directory/15/web-based-medical-billing-software/software) - [Physical Therapy Software](https://www.softwareadvice.ie/directory/116/physical-therapy-software/software) - [Web-Based EMR Software](https://www.softwareadvice.ie/directory/120/web-based-emr-software/software) - [Certified EHR Software](https://www.softwareadvice.ie/directory/350/onc-atcb-certified-emr-software/software) ## Alternatives 1. [Fusion](https://www.softwareadvice.ie/software/395326/fusion-web-clinic) — 4.3/5 (708 reviews) 2. [athenaOne](https://www.softwareadvice.ie/software/1106/athenacollector-athenaclinicals) — 3.8/5 (907 reviews) 3. [Tebra](https://www.softwareadvice.ie/software/1329/kareo-billing) — 3.9/5 (1360 reviews) 4. [RXNT](https://www.softwareadvice.ie/software/26627/rxnt-emr) — 4.3/5 (495 reviews) 5. [WebPT](https://www.softwareadvice.ie/software/1886/webpt-emr) — 4.2/5 (479 reviews) ## Reviews ### "EMR you actually want to use" — 5.0/5 > **Gary** | *3 July 2024* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: Heno is the simplest EMR we have used. It has increased our efficiency and frees up time every single day > > **Cons**: Opening multiple tabs for various patients through the day I forget which patient is in which tab. > > Hino offers us time savings and various hacks through the documentation process. He has adapted and with each new rollout, we find another tool they’ve added that helps us save even more time. ----- ### "EMR was okay, billing service wasn't worth the money" — 4.0/5 > **Lauren** | *10 March 2025* | Health, Wellness & Fitness | Recommendation rating: 6.0/10 > > **Pros**: - ability to customize intake paperwork and evaluation templates - multiple data points, which makes for robust reporting - ability to setup fee schedules for clearer look at billing and AR - built in fully functional fax - group email and text > > **Cons**: - the billing service; they were nice, but I still ended up having to do a lot myself - there were several glitches that were not acceptable with a healthcare platform; for example, a few different therapists inadvertently sending the report of one patient to another due to a glitch with their email service - customer service tried to do the right thing, but they were sometimes hard to get ahold of or required me to > > We switched to HENO because we wanted the billing service and a robust system. While it is a robust system, we had a few issues that made it difficult to use at times. We had a decent amount of trouble with the billing service. For example, they would call one of our payers and just take the standard answer they got instead of investigating whether what the rep said was actually true. We considered removing the billing service and just doing the EMR, but that was pretty expensive so we decided to just switch. ----- ### "PT x 35 yrs, PT clinic Owner, Consultant, student clinical trainer" — 2.0/5 > **Thomas** | *11 December 2025* | Medical Practice | Recommendation rating: 0.0/10 > > **Pros**: Initial personable entry Personel. Located in Florida, Eastern time zone. Promises of connected EMR n billing > > **Cons**: Rude case managers, misinformation from case managers. Poorest communication, very slow and my contacts were moved to Arizona mid-experience, so 3 hrs behind to start. Overall the poorest of Billing service in my 40 year career. Bullying attitudes \!\! > > I’ve had 2 case managers in 35 years with OTHER EMR n billing services and and a 24 hour turnaround with ALL communications. WITH HENO, In less than 2 years I’ve had 2 case managers and lucky to get a response in a week. Bullys\!\! I chose Heno because their ‘promised’ services and they located were in Florida where my business was located. Initially very nice n likable, then the ‘honey is over’ with changes in services n no notification. Over the last year, my case manager had decreased her hours and moved to AZ with no notification. The communication turn around went from 3 day average to over a week. Be forewarned of HENO’s bait n switch tactics. Also be aware that you are dealing with software engineer owners. The potential for vindictive actions against your complaints is real. ----- ### "So grateful for Heno" — 5.0/5 > **Amy** | *3 September 2024* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: I am so grateful for Heno. I hear a lot of complaints from people using other EMR systems who have to wait days or weeks for a customer support reply. With Heno, you can call or send in a ticket and they pick up the phone immediately or respond within the hour to the ticket. I find the support people amazing and they really care about resolving your question/issue. The system itself is also amazing. Writing notes is super quick and simple and the built-in HEP is awesome and time-saving. They are constantly adding new features too. They recently added the ability to track time in/time out on notes for specific payers (so we don't have todo it on all notes, but just for the one insurance company that requires it). We don't ever have any glitches or time when the system is down. I highly recommend Heno\! > > **Cons**: The reports are sometimes challenging to use but that's probably because I haven't put in the effort to really learn how to use them well. ----- ### "It's a great system" — 5.0/5 > **Sharon** | *28 August 2024* | Hospital & Health Care | Recommendation rating: 9.0/10 > > **Pros**: It is all in one and multiple clinics can use it and home office has access to everything. We use it from patient initial contact, to scheduling, to therapy notes and billing, to superbills. Very easy to use. > > **Cons**: All of our forms are costume and we still have to have a transcriptions fill in some of our customizable initial evaluation because the info doesn't transfer into the customized template. > > The reps at HENO have been fabulous. Always get answers to questions within hours. They were SUPER helpful with a lot of hand holding during the set up/changing of the systems. It is very reasonably cost for everything you get. I would definitely recommend. ----- Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.ie/software/36187/heno?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/36187/heno) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data