--- description: Review of simpleERB Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: simpleERB | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Online Booking Systems](/directory/432/reservation/software) > [simpleERB](/software/362947/simpleerb) # simpleERB Canonical: https://www.softwareadvice.ie/software/362947/simpleerb Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.ie/software/362947/simpleerb?page=2) > simpleERB is a great first-step system for restaurants looking to make the move from a paper diary to an electronic book, both affordable and an easy-to-use cloud-based system. It provides a simple solution for restaurants to build a custom CRM and GDPR complaint mailing list to prevent and eliminate no-shows. Multi-user and device access levels, unlimited areas and tables. Quickly set up the basics in an account and begin taking online bookings from your website. simpleERB can also generate bookings from social pages and through Google. Access live diary remotely with multiple devices use through an internet browser, great on iPads. Create custom auto email reminders (SMS available at a charge), outline cancellation policies and selectable cancellation reasons. Eliminate no-shows and secure revenue with card capture and payments on bookings with the secure payment integration premium feature. Payment integrations allow restaurants to be PCI and SCA (PSD2) compliant when handling card/payments for all bookings types. Managers can also make prepayments for booking offers/promotions or special private events. Inbuilt reviews for in-house management, access to comprehensive booking data and yield management reports. Friendly UK-based support on hand via email or phone to assist with any queries. simpleERB offers a free trial of all systems features, no card required to register and 250 free covers to make test bookings. > > Verdict: Rated **4.4/5** by 10 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 10 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.2/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Social Deal ## Commercial Context - **Starting Price**: £21.00 - **Pricing model**: Usage Based (Free Trial) - **Pricing Details**: Three affordable and competitively priced plan types depending on cover usage with all standard features included. \*Prices below exclude VAT. - Starter plan £19.00 for 200 covers / month - Plus plan £42 for 1,000 covers / month - Pro plan £72 for unlimited covers / month + premium feature; payment integration for card capture and booking payments For Starter/Plus plans, add the premium payment integration feature for a small extra cost ~ £15.00 pm / £162.00 pa (excl VAT) \*Your payment provider will charge you a transaction fee on all payments processed. We also offer annual contracts, with a 10% saving. No lock in, upgrade or downgrade your plan with seasonal fluctuations, cancel anytime. Try a free trial of all features with 250 covers to test, no card is required to register. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Albania, Andorra, Australia, Austria, Belarus, Belgium, Bosnia & Herzegovina, Bulgaria, Canada, Croatia, Cyprus, Czechia, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar, Greece and 44 more ## Features - Access Controls/Permissions - Availability Management - Booking Management - Booking Notes - CRM - Customer Database - Customer History - Customer Support - Customisable Branding - Customisable Reports - Email Templates - Event Scheduling - Group Reservations - Mobile Access - Multi-Location - Online Booking - Payment Processing - Promotions Management - Ratings/Reviews - Real-Time Updates ## Integrations (1 total) - Stripe ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support ## Category - [Online Booking Systems](https://www.softwareadvice.ie/directory/432/reservation/software) ## Alternatives 1. [Eventbrite](https://www.softwareadvice.ie/software/133924/eventgrid) — 4.6/5 (5748 reviews) 2. [Booqable](https://www.softwareadvice.ie/software/77802/booqable) — 4.8/5 (1126 reviews) 3. [Hostaway](https://www.softwareadvice.ie/software/165334/hostaway) — 4.8/5 (1524 reviews) 4. [OpenTable](https://www.softwareadvice.ie/software/439120/opentable) — 4.7/5 (1317 reviews) 5. [Lodgify](https://www.softwareadvice.ie/software/140962/lodgify) — 4.5/5 (1282 reviews) ## Reviews ### "Works really well for us. Just a couple of tiny users issues that are confusing, but nothing big." — 4.0/5 > **Jessie** | *28 August 2022* | Hospitality | Recommendation rating: 8.0/10 > > **Pros**: simple ERB is a reliable booking system, that allows up to maximise turnover in our restaurant. With the recent adjustments to the platform, it is much more user-friendly. > > **Cons**: There are one too many clicks that clients have to make to confirm the booking. So we have guests arriving thinking they have booked, and they haven't. ALso when adjusting the restaurant layout of tables that are bookable, covers etc. you have to keep going out of the page and back in to change multiple tables. > > Overall Simple ERB works well for us, and does what we need it to. ----- ### "Used this system for years and very happy" — 5.0/5 > **Dunslay** | *27 August 2022* | Restaurants | Recommendation rating: 10.0/10 > > **Pros**: Simple and easy to use for both customer and ourselves. It has to be one of the best value for money systems around. > > **Cons**: Maybe do not get the coverage of some of the more famous booking systems > > Really cannot think of any problems. ----- ### "Does the job but room for improvements" — 3.0/5 > **Alex** | *2 November 2022* | Hospitality | Recommendation rating: 6.0/10 > > **Pros**: People can book in easily enough and the reminder emails have been helpful for our customers. The feedback email is also nice but would be good if the positive ones (when they hit 4 or 5 stars) could be prompted to leave the feedback publicly, say on Google or tripadvisor. > > **Cons**: Having to constantly sign in and can be fiddly, hard to change tables and if you are trying to put too many people on a particular table it doesn't let you which is annoying when you've move tables around so they're bigger. Maybe let the manager have the final say on that. Also hate that when we run out of covers rather than someone contacting me and asking if we want to move up a tier, customers just can't book in, costing us heaps. > > Generally works well, we are almost hitting the 1000 cap often and would be happy to pay a little extra for 100 or 200 more covers rather than having to upgrade to unlimited for heaps more money. ----- ### "Brilliant Product" — 5.0/5 > **Steve** | *11 August 2022* | Restaurants | Recommendation rating: 10.0/10 > > **Pros**: Cloud based booking from anywhere . Easy to use and amend to customer and restaurant needs. > > **Cons**: Customer titles rather outdated and unfriendly > > Table and Booking system completely transformed with simple ERB ----- ### "Works well for us\!" — 5.0/5 > **Julie** | *7 September 2022* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: It's pefroms well and is easy to use / view > > **Cons**: Something logging on om my mobile doesn't work, so I have to reset and start again. Usually customer see me in the street and then ask to book a table which is then embarrassing as I can't log in\! > > Great. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.ie/software/362947/simpleerb?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/362947/simpleerb) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data