---
description: Review of Ticker Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
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title: Ticker | Reviews, Pricing & Demos - SoftwareAdvice IE
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# Ticker

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> Forget about using different Apps to chat with your customers. Centralize everything with Ticker\!

Improve your company's communication with our omnichannel platform. Manage your customers, tickets, products, sales and more. Ideally for business of customer support, marketing and sales.

Unify chats from WhatsApp, Instagram, Messenger and more into a single conversation thread. Get a 360 view of your customers without missing a thing.

Create chatbots for all your channels quickly. Make them for different days and time ranges so that they respond in all situations. Also, integrate the chatbot's intentions with your CRM so you can automate your conversations.

Companies can integrate Ticker with differents CRM as Salesforce, HubSpot and more. We have a powerfull API and webservices structures that made easy the automation of your conversations for differents scenarios.

Design and create WhatsApp broadcast campaigns to contact more users in less time. Check the progress in real time and download relevant information.

Supervise the work of your agents with online dashboards and reports, also look their interactions with your clients in real time.
> 
> Verdict: Rated **4.7/5** by 9 users. Top-rated for **Likelihood to recommend**.

-----

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 9 Reviews |
| Ease of Use | 4.9/5 | Based on overall reviews |
| Customer Support | 4.9/5 | Based on overall reviews |
| Value for Money | 4.4/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Securitec
- **Founded**: 2014

## Commercial Context

- **Starting Price**: US$9.99
- **Pricing model**: Per User (Free version available)
- **Pricing Details**: See all our monthly plans in -\> https://www.securitec.pe/ticker/precios/
- **Target Audience**: 11–50
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English, Spanish
- **Available Countries**: Argentina, Bolivia, Brazil, Canada, Chile, Colombia, Costa Rica, Dominican Republic, Ecuador, France, Guatemala, Honduras, Italy, Mexico, Nicaragua, Panama, Paraguay, Peru, Portugal, Puerto Rico and 4 more

## Features

- API
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Autoresponders
- CRM
- Chat/Messaging
- Chatbot
- Customer Communication
- Customer History
- Customer Support
- Dashboard
- Inbox Management
- Interaction Tracking
- Lead Generation
- Multi-Channel Communication
- Personalisation
- Reporting & Statistics
- Social Media Integration
- Template Management

## Integrations (6 total)

- Facebook Business Suite
- HubSpot CRM
- Instagram
- Twilio
- WhatsApp
- Zendesk Suite

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support
- Chat

## Category

- [Conversational Marketing Platforms](https://www.softwareadvice.ie/directory/4671/conversational-marketing/software)

## Related Categories

- [Conversational Marketing Platforms](https://www.softwareadvice.ie/directory/4671/conversational-marketing/software)
- [Customer Support Software](https://www.softwareadvice.ie/directory/4658/customer-support/software)
- [Marketing Automation Software](https://www.softwareadvice.ie/directory/1686/automation/software)
- [Contact Centre Software](https://www.softwareadvice.ie/directory/4389/contact-center/software)
- [Cloud Communication Platforms](https://www.softwareadvice.ie/directory/4386/cloud-communication/software)

## Alternatives

1. [LiveAgent](https://www.softwareadvice.ie/software/109980/liveagent) — 4.7/5 (1758 reviews)
2. [Gladly](https://www.softwareadvice.ie/software/168565/gladly) — 4.8/5 (139 reviews)
3. [inconnect](https://www.softwareadvice.ie/software/171892/inconcert-omnichannel-contact-center) — 3.9/5 (19 reviews)
4. [LeadDesk](https://www.softwareadvice.ie/software/450657/LeadDesk) — 4.8/5 (13 reviews)
5. [Sagicc](https://www.softwareadvice.ie/software/352539/sagicc) — 4.4/5 (19 reviews)

## Reviews

### "Ventajas de usar una plataforma Multiusuario con Ticker" — 5.0/5

> **Paul** | *22 August 2022* | Telecommunications | Recommendation rating: 10.0/10
> 
> **Pros**: El uso de la plataforma es rápido y fácil de usar, además me permite tener todo más ordenado y me permite gestionar mejor todos mis chats.
> 
> **Cons**: Creo que se deberia de poder responder los mensajes pasando las 24 hrs. ya que muchas veces no se pueden responder los mensaje en el día, ya sea porque no son dias laborales o por los feriados largos.
> 
> Desde que usamos la plataforma ahora gestionamos de manera más ordenada y rápida toda la atención de nuestros clientes desde un único canal.

-----

### "Software bastante útil para la gestión de la comunicación con el cliente" — 5.0/5

> **Jhonny** | *19 September 2022* | Telecommunications | Recommendation rating: 9.0/10
> 
> **Pros**: Es un software de fácil integración con las aplicaciones de mensajería de las diferentes redes sociales, el soporte posventa es de primera ya que responden muy rápido ante cualquier incidente, el chatbot ayuda muchísimo para automatizar la atención a los clientes en horarios donde no hay un asesor conectado.
> 
> **Cons**: Deberían tener una app móvil para una mejor gestión de los chats desde cualquier lugar. Cuando un cliente anterior vuelve a escribir sería bueno retomar la conversación en donde se quedó, y no aparecer como si fuera un nuevo cliente ya que lo puede atender otro asesor y no saber qué es lo que el cliente estaba necesitando. A veces los mensajes tienen un periodo de demora al ser enviados y eso genera confusión al conversar con el cliente.
> 
> Es una muy buena aplicación que ofrece muy buenas funcionalidades por un precio bastante razonable, considero que hay pequeñas mejoras por hacer, pero en general el desempeño es muy bueno.

-----

### "Reseña Ticker Club Deportivo Colinas" — 4.0/5

> **Luis Ricardo** | *19 August 2022* | Sports | Recommendation rating: 8.0/10
> 
> **Pros**: La integración de los canales de comunicacion, las funciones de multi agentes, y la capacidad de transferir estos mensajes.
> 
> **Cons**: Lo complicado que es crear una plantilla y esta sea aprobada.
> 
> Es una herramienta que cumple con su objetivo y soluciono un problema de comunicacion en nuestra empresa.

-----

### "Ticker me ayuda a mis procesos de atención al cliente" — 4.0/5

> **Ricardo** | *22 July 2022* | Textiles | Recommendation rating: 9.0/10
> 
> **Pros**: Que puedes acceder a la API de WhatsApp sin costo de implementación. Solo tengo que pagar por consumo.
> 
> **Cons**: Que le falta el apartado de voz y/o llamadas.
> 
> Desde el primer día de uso me pareció muy fácil de utilizar la plataforma. Y, cuando necesitaba ayuda, su equipo de soporte siempre estaba disponible.

-----

### "Ticker en Casa Rosselló" — 5.0/5

> **Ana** | *26 August 2022* | Architecture & Planning | Recommendation rating: 10.0/10
> 
> **Pros**: Su usabilidad y gestión de canales digitales.
> 
> **Cons**: Quizas faltan algunas funcionalidades, pero se que es un proceso en marcha.
> 
> Unificar todas las comunicaciones externas y mejorar las ventas digitales

-----

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/363106/ticker)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/conversational-marketing/ticker-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/363106/ticker> |
| en-GB | <https://www.softwareadvice.co.uk/software/363106/ticker> |
| en-IE | <https://www.softwareadvice.ie/software/363106/ticker> |
| en-NZ | <https://www.softwareadvice.co.nz/software/363106/ticker> |

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