---
description: Review of Mavenoid Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Mavenoid | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [Artificial Intelligence (AI) Software](/directory/4360/artificial-intelligence/software) > [Mavenoid](/software/364386/mavenoid)

# Mavenoid

Canonical: https://www.softwareadvice.ie/software/364386/mavenoid

> Mavenoid is an AI-powered product support platform built for mid-market and enterprise brands in consumer electronics, home appliances, smart home, power equipment, heavy industrial equipment, medical devices, and retail. It serves Fortune 500 companies and global product brands that need to handle complex technical support at scale.

The software is cloud-based and can be embedded in websites and mobile apps, covering digital channels such as help centers, product pages, and storefronts, as well as voice channels. No on-premises deployment is available.

Core features include an AI virtual assistant for self-service troubleshooting, a dynamic help center that converts static articles into AI-generated answers, and an agent workspace for live-assisted support. Vision Assist identifies products by scanning labels via phone camera. Warranty, returns, and refunds workflows can be automated, and e-commerce integrations support real-time stock, pricing, and add-to-cart actions. A no-code content builder lets teams publish support content across all channels from one place. Analytics track the full support journey from search to resolution.

Mavenoid integrates with CRM, ticketing, ERP, IVR, and e-commerce systems including Zendesk and Salesforce. Support resources include documentation and platform assistance. The product is ISO 27001 certified, SOC 2 Type II audited, and GDPR, HIPAA, and WCAG compliant.
> 
> Verdict: Rated **4.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.0/5** | 1 Reviews |
| Ease of Use | 4.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 4.0/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Mavenoid

## Commercial Context

- **Starting Price**: SEK 150.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: Please contact Mavenoid for pricing details.
- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Arabic, Belarusian, Bulgarian, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Italian, Japanese, Korean, Latvian, Lithuanian, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese
- **Available Countries**: Sweden

## Features

- AI Copilot
- Chatbot
- Customer Support
- Diagnostic Tools
- Live Chat
- Machine Learning
- Real-Time Chat
- Screen Sharing
- Self Service Portal
- Troubleshooting
- Video Support

## Integrations (5 total)

- Amazon Connect
- Gladly
- Kustomer
- Loop
- Shopify

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base

## Category

- [Artificial Intelligence (AI) Software](https://www.softwareadvice.ie/directory/4360/artificial-intelligence/software)

## Related Categories

- [Artificial Intelligence (AI) Software](https://www.softwareadvice.ie/directory/4360/artificial-intelligence/software)
- [Customer Support Software](https://www.softwareadvice.ie/directory/4658/customer-support/software)
- [AI Agents for Customer Support](https://www.softwareadvice.ie/directory/5207/ai-agents-for-customer-support/software)
- [Virtual Assistant Platforms](https://www.softwareadvice.ie/directory/4488/virtual-assistant/software)
- [Conversational AI Platforms](https://www.softwareadvice.ie/directory/4010/conversational-ai-comparison/software)

## Alternatives

1. [Remote Monitoring and Management](https://www.softwareadvice.ie/software/125932/atera) — 4.5/5 (461 reviews)
2. [LiveAgent](https://www.softwareadvice.ie/software/109980/liveagent) — 4.7/5 (1789 reviews)
3. [Crisp](https://www.softwareadvice.ie/software/162277/crisp) — 4.6/5 (148 reviews)
4. [Admin By Request](https://www.softwareadvice.ie/software/418541/admin-by-request) — 4.9/5 (69 reviews)
5. [Helpshift](https://www.softwareadvice.ie/software/136453/helpshift) — 3.9/5 (29 reviews)

## Reviews

### "My journey to troubleshooting" — 4.0/5

> **Torsti** | *30 November 2020* | Mechanical or Industrial Engineering | Recommendation rating: 9.0/10
> 
> **Pros**: The one feature that I especially like, is the ease of making the troubleshooting models. It is visual, easy to read your work, and also intuitive for others to understand.
> 
> **Cons**: There are not so many things that I don't like. Perhaps one not so fun feature has been, that the development of the software has been so fast, that it has been hard to keep up with.
> 
> Overall I have been very satisfied with the software and communications with Mavenoid. The results have been really good.

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/364386/mavenoid)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/artificial-intelligence/mavenoid-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/364386/mavenoid> |
| en-GB | <https://www.softwareadvice.co.uk/software/364386/mavenoid> |
| en-IE | <https://www.softwareadvice.ie/software/364386/mavenoid> |
| en-NZ | <https://www.softwareadvice.co.nz/software/364386/mavenoid> |

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