--- description: Review of KrispCall Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: KrispCall | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Telephony Software](/directory/1710/computer-telephony-integration/software) > [KrispCall](/software/364991/krispcall) # KrispCall Canonical: https://www.softwareadvice.ie/software/364991/krispcall Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.ie/software/364991/krispcall?page=2) > KrispCall is an AI-powered phone app designed for modern businesses, offering a comprehensive suite of features within a single platform. By integrating effortlessly with your CRM, KrispCall provides a complete business phone solution that enhances your global operations. With access to phone numbers in over 100 countries, you can maintain a consistent and professional image wherever you do business. The platform also provides USA non-VoIP numbers, enabling reliable two-factor authentication (2FA). KrispCall empowers sales teams with its Power Dialer, enabling efficient lead connections, while Call Coaching allows managers to provide real-time guidance, optimizing every interaction for success. The Bulk SMS feature amplifies your outreach efforts, driving targeted campaigns that boost engagement and impact. The platform includes advanced features such as Multi-level IVR, a Dialer, Call Transcripts, and Voicemail Transcripts, further strengthening its functionality and versatility. As KrispCall evolves, its AI-driven capabilities will continue to enhance your operations, with features like automated call transcription and intelligent response suggestions fully integrated into your business phone system. By consolidating these essential tools into one powerful platform, KrispCall eliminates the need for multiple solutions, allowing your business to thrive and focus on what truly matters—your customers and growth. > > Verdict: Rated **3.8/5** by 8 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.8/5** | 8 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support | 4.1/5 | Based on overall reviews | | Value for Money | 3.5/5 | Based on overall reviews | | Features | 3.1/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: KrispCall ## Commercial Context - **Starting Price**: US$15.00 - **Pricing model**: Per User - **Pricing Details**: KrispCall pricing is per user, per month. Calling and SMS usage charges apply. Plans • Essential: $15 per user/month (recommended for small businesses, startups, and freelancers) • Standard: $40 per user/month (recommended for mid-size businesses and call centers) • Enterprise: Custom pricing for teams with advanced needs Annual billing • Save 20% on annual subscriptions. Phone numbers and compliance • Global phone numbers: For every user, one local/mobile from the UK or one local number from either the US or Canada is available for free. Other countries may require number purchase fees and carrier-specific document verification. • US and Canada messaging: 10DLC registration is required for US delivery (registration with The Campaign Registry). Brand registration and campaign vetting fees may apply. • Call and SMS functionality can be limited without KYC verification. International calling and messaging • Rates vary by destination. See rates on our pricing page. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more ## Features - AI Copilot - Activity Dashboard - Auto-Dialer - Automatic Call Distribution - CRM - Call Centre Management - Call List Management - Call Monitoring - Call Recording - Call Reporting - Call Routing - Call Scripting - Call Tracking - Call Transfer - Caller ID - Chat/Messaging - Computer Telephony Integration - IVR - Interaction Tracking - Live Chat ## Integrations (49 total) - ActiveCampaign - Apptivo - Bitrix24 - Capsule - Close - Copper - Crisp - Dynamics 365 Customer Service - Dynamics 365 Sales - EngageBay CRM - Firmao CRM - Freshsales - Front - Gong.io - Gorgias ... and 34 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Telephony Software](https://www.softwareadvice.ie/directory/1710/computer-telephony-integration/software) ## Alternatives 1. 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Plus their virtual nuumber is relaible > > **Cons**: I want them to launch windows desktop app as they have only web app\! > > They are best in the business and their team is superb and very prompt in solving problems. ----- ### "Helped us to run our customer service department smoothly" — 4.0/5 > **Mike** | *4 October 2023* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: KrispCall has been great relief for our multinational organization with global client base. It has significantly streamlined our CSD operations. The ability to manage call from different regions on a single platform + eliminating the need for multiple devices to run a contact center has helped us to cut cost and run things easily. Additionally, their excellent customer support. Despite we being in different time zones than them, we can rely on their 24/7 availability. And they resolves any issues within a hour or less\! > > **Cons**: They really need to upgrade detailed call analytics directly into the system. This would save us from reaching out to support every time we require reports or need to evaluate performance of agents. > > Our experience with KrispCall has been outstanding over the past 1.5 years. The platform's continuous expansion of features has immensely supported our Operation ----- ### "⭐️ 1-Star Review: Probably One of the Worst VOIP Experiences Ever" — 1.0/5 > **Gary** | *20 May 2025* | Real Estate | Recommendation rating: 0.0/10 > > **Pros**: If I could give 0 stars, I would. This was hands down one of the worst experiences I’ve ever had with a VOIP provider. While their tech support team was responsive and helpful, that’s where the positives end. > > **Cons**: KrispCall was a disaster. Hidden fees, constant re-verification, and no option to bulk delete texts. Calls dropped regularly, and number porting took 3 days with no warning — I lost business because of it. Support tried to help, but the system is broken at its core. If you rely on real-time communication, look elsewhere. This platform cost me time, money, and client trust. > > I switched to KrispCall hoping for a reliable VOIP solution, but it turned out to be one of the worst business decisions I’ve made. From the start, the experience was frustrating: Hidden fees not disclosed upfront Repetitive and unnecessary verifications every two weeks just to keep using the service Bulk message deletion? Not possible. Had to delete every message one by one Dropped calls and delays became a regular issue Number porting took 3 days with no warning — I couldn’t send or receive texts or calls during that time No clear onboarding or guidance on setup, just a confusing process Uploaded my contact list exactly as instructed — and it didn’t even work To be fair, their support team tried to help, but there’s only so much they can do when the system itself is so flawed. If you rely on timely communication for your business — especially texting — KrispCall is not the answer. I lost valuable time and client trust because of this platform. ----- ### "Great product , service and Customer support" — 4.0/5 > **Alecia** | *26 September 2023* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: I absolutely love the change in availability and reliability that KrispCall brings compared to our previous solution. The real-time call listening feature is a game-changer, allowing me to monitor how our agents are interacting with clients. In emergencies, I can seamlessly guide them through the in-app call box. The flexibility and control it provides are unmatched. > > **Cons**: Occasionally, there are minor problems with calls not getting logged. However, this hasn't posed any significant issues for us. > > I highly recommend KrispCall to businesses of any size looking to efficiently manage their contact center. It has significantly improved our operations and client interactions. ----- ### "Helped us to establish our business in USA" — 5.0/5 > **Esabella** | *25 September 2023* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: They proved to be highly effective and dependable. The free USA number they provided was a huge help in getting everything set up while expanding our business. The krispcall account executive and support team are incredibly helpful and knowledgeable -- they truly know their stuff\! > > **Cons**: Now they only have HubSpot integration , expanding integration beyond HubSpot would further enhance our workflow automation and team management capabilities > > Overall experience is outstanding. The team was a big help during the transition to this new system \& playes a crucial role in the successful expansion of our business.. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.ie/software/364991/krispcall?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/364991/krispcall) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data