About HoneyBook

HoneyBook is the centralized clientflow management platform that empowers independent businesses to deliver remarkable client experiences and operate with confidence. Use one platform to see what’s happening with all projects. Manage each stage, from inquiry to payment—and everything in between.Keep invoices, contracts and all other important files organized in one space. HoneyBook's clientflow management software is easily accessible to you and your clients, from anywhere. HoneyBook integrates with tools such as QuickBooks, Calendly, Zapier, Gmail and Google Calendar. Get started with a 7 day free trial today.
HoneyBook Software - HoneyBook Contracts
HoneyBook Software - HoneyBook Invoicing
HoneyBook Software - HoneyBook Scheduling
HoneyBook Software - HoneyBook Automations
HoneyBook Software - HoneyBook App
HoneyBook video
HoneyBook Software - HoneyBook Contracts - thumbnail
HoneyBook Software - HoneyBook Invoicing - thumbnail
HoneyBook Software - HoneyBook Scheduling - thumbnail
HoneyBook Software - HoneyBook Automations - thumbnail
HoneyBook Software - HoneyBook App - thumbnail

HoneyBook pricing

HoneyBook does not have a free version but does offer a free trial. HoneyBook paid version starts at US$19.00/month.

Starting Price:
US$19.00/month
Free Version:
No
Free trial:
Yes

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Browse HoneyBook Reviews

647 of 647 reviews
Sort by:
Desiree
Desiree
  • Industry: Health, Wellness & Fitness
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 30/1/2025

Professional signature in minutes!

Overall my experience was really good. Very easy to use and the app and website are fantastic!

Pros

I really enjoyed the amount of creativity you can use to create your signature. They offer a free trial which is worth giving it a shot. The template choices even on the free version are great! Its super easy to use also. The signature makes personal and businesses emails feel put together!

Cons

Cuatomer service was a little slow responding to a question i had.

Karen
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Daily for Free Trial
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
4
Customer Support
5

5
Reviewed on 28/10/2024

Must see > if you need it, they have it!

I loved the articles and it definitely helped me determine what I did need. I was a little overwhelmed though. With that said, I was just a beginning business so I wasn't even sure what I needed. For what was there it was fantastic.

Pros

Honeybook is very dynamic. If you need it, it is most likely included.

Cons

It became a little overwhelming when I was starting my business. It offered more than I needed. (good problem to have!)

Alternatives Considered

Setmore

Reasons for Switching to HoneyBook

I didn't. I used Honeybook up until my free trial was over. It was just too expensive for my start up. With that said - it is worth the investment. You definitely get what you pay for.
Hannah
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
2
Functionality
3
Ease of Use
4
Customer Support
2

3
Reviewed on 30/12/2024

Good for small teams

It was good overall for client-facing work, but I couldn't handle what I needed for task delegation.

Pros

It was easy to use honeybook as a new business owner

Cons

It didn't have the features I needed for the internal side of things when delegating to other contractors or staff

Alternatives Considered

Asana

Reasons for Switching to HoneyBook

I chose honeybook because it looked like it would work for everything I needed. I have since moved on to different software.
Bradley
  • Industry: Design
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source
Value for Money
2
Functionality
2
Ease of Use
3
Customer Support
2

2
Reviewed on 12/11/2024

Honey Could Be Sweeter

It's good for the user that wants everytning in one place and doesnt need to customize much. It has potential and room to contend with others down the road.

Pros

Simple at times and easy to navigate once you get used to things.

Cons

Customization was very limitrd. Not being able to add a designed invoice was a deal breaker for me.

Alternatives Considered

Zoho CRM, Google Workspace and HubSpot CRM

Reasons for Switching to HoneyBook

Cheaper option and looked intuitive, yet simple.
Moran
  • Industry: Consumer Services
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 31/12/2024

Arranges financial claims workflow, documented records, standardized forms

Pros

HoneyBook ensures credibility for all parties involved in the invoice. It enables us to create digital invoice forms and link them to customer records and email with ease. I liked its ability to track the invoice from sending to payment, as it documents all of that in the records with date and time efficiently.

Cons

There are not many negatives to HoneyBook, all the tools are easy to use, records are always up to date, notifications are excellent and all transactions are documented efficiently.

Saemi
Saemi
  • Industry: Entertainment
  • Company size: Self Employed
  • Used Daily for Free Trial
  • Review Source
Value for Money
2
Functionality
2
Ease of Use
2
Customer Support
1

2
Reviewed on 31/8/2024

no recommend it...

I would not recommend it to others because other websites offer the same program with better options

Pros

It will be great for those who have their own coaching business to let clients book their spots.

Cons

It’s not as good for booking group classes for clients compared to other websites. I will use the other website is set more...

Amy
  • Industry: Design
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 20/1/2025

Honeybook is the perfect CRM tool for your design business!

My overall experience with Honeybook has been great! It is such a life-saver for my business for so many parts of my client processes.

Pros

Honeybook has a lot of Pros in my opinion. I love how easy it is to customize all of my client templates. I can easily brand my proposals, invoices, contracts, client portals, etc. My clients get a seamless, branded experience from inquiry to booked!

Cons

There really isn't anything that I don't like about Honeybook.

Krysta
  • Industry: Alternative Medicine
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 24/1/2025

Honeybook is the BOMB

My overall experience with HoneyBook was pleasant.

Pros

What I liked most most about is was it is easy to use.

Cons

What I liked least about it was the price.

Deja
  • Industry: Media Production
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 29/1/2025

Time Management made easy!

Pros

I like the consistent updates and the ability to collaborate with peers.

Cons

I wish it was easier to integrate with other software.

Peggie
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Monthly for Free Trial
  • Review Source
Value for Money
3
Functionality
4
Ease of Use
4
Customer Support
4

4
Reviewed on 24/12/2024

HoneyBook an amazing product!

Overall a great experience and is generally positive especially for freelancers and creative peeps that need more of an intuitive system for management of projects and customers.

Pros

I like the Streamlined Workflow and the Customizable Templates. Also the ability to pay directly through the App.

Cons

Price is pretty expensive for small businesses. There is no built-in time tracking.

Mai
  • Industry: Entertainment
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
3

4
Reviewed on 8/5/2024

HONEYBOOK IS A DREAM!

I have fully enjoyed my experience in totality and remain a current client and user.

Pros

I love the ease with which I can confidently navigate the multiple features of Honeybook. I am not the most tech savvy but Honeybook makes it feel easy to me!

Cons

I had a bit of trouble acclimating to emailing within the platform but now I have adjusted and know how easy it can be! Sometimes the emails land in client's spam but only once in a while!

alton
  • Industry: Arts & Crafts
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 4/9/2024

Honeybook is Sweet!

Pros

I enjoyed this user friendly software. I was offered a seven day trial to see if it was a good fit for my company. Sending invoices was a breeze. One of my favorite features is being able to send crisp, professional looking proposals to possible business prospects. This feature alone helped take my business up a notch.

Cons

As compared to others, The payout speed for invoices takes close to a week as opposed to a couple of days with other software I have tried. Perhaps that will change in the future.

Jaime
Jaime
  • Industry: Accounting
  • Company size: 2–10 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
1
Functionality
1
Ease of Use
1
Customer Support
1

1
Reviewed on 26/1/2024

If you would like to be charged for a questionable product use HoneyBook

Pros

If I could think of a pro I would add it. If you are looking to be overcharged and never refunded use this software.

Cons

No customer service. When they charge incorrectly you cannot reach them to get it corrected. Product was not impressive to start to have to deal with this billing issue.

Response from HoneyBook

Hey there! We're so sorry to hear about your frustrating experience so far with HoneyBook.
Our customer support team is actually available to all members via email and via live chat from directly inside of your account. They are also online and available to you 7 days a week to assist with any questions or issues.
HoneyBook also offers three tiers of membership so that you can find what works best for you and your budget. You can also select between monthly membership options and annual. You can change or cancel your membership at any time from inside your account and we offer a 60 day money back guarantee so if you need to cancel within those first 60 days, we can refund you in total.
If you ever experience a billing issue again, please know that our support team is always willing and able to assist you with this, along with any other issues or questions that might come up

Replied 27/2/2024
Roma
  • Industry: Legal Services
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
5

4
Reviewed on 6/6/2024

My Experience Using HoneyBook

Pros

I like that HoneyBook offers project and contract management features
It is capable as a CRM software
It comes with amazing digital signature capabilities.

Cons

Considering how helpful HoneyBook has been, no complaints.

Monche
  • Industry: Graphic Design
  • Company size: Self Employed
  • Used Monthly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 24/8/2024

Really love this Software

I really believe that honey Book had taking my business to the next step on becoming a professional business from sending professional invoices. Emails and creating a contact link was very pleasing.

Pros

Well, I really like about honey Book. It was very professional and easy to use

Cons

I didn’t like that the pricing system was very high, especially for startup businesses

Tanmoy
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
1
Functionality
1
Ease of Use
2
Customer Support
1

1
Reviewed on 24/8/2023

Zero 0

Cons

Hi,If you don't want to be scammed, you must stay away from HoneyBook.Don't waste your valuable time and business by using HoneyBook.I won't say much, just say that if you accept payment through Honeybook, the payment will not come to you.Thank you

Adrianna
  • Industry: Hospitality
  • Company size: 2–10 Employees
  • Used Daily for Free Trial
  • Review Source
Value for Money
2
Functionality
3
Ease of Use
2
Customer Support
0

3
Reviewed on 2/11/2024

Honeybook Solutions

Pros

The contract features are vast and can be customized and create and save templates.

Cons

Honeybook doesn't let you use your own email address after configuration.

Amber
  • Industry: Performing Arts
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
3
Functionality
4
Ease of Use
5
Customer Support
3

5
Reviewed on 17/5/2024

HoneyBook is great!

Pros

What I loved the most of Honeybook was the scheduling was easy and processing payments and also the flexibility of customers paying online for services and products

Cons

Long term it just wasn't for me and my business

bengono
  • Industry: Machinery
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Functionality
5
Ease of Use
4
Customer Support
5

4
Reviewed on 1/12/2023

efficiency

Pros

thanks to this software, I am more and more efficient at work

Cons

I find it really expensive and it's not known to the general public.

Resha
  • Industry: Accounting
  • Company size: Self Employed
  • Used Daily for Free Trial
  • Review Source
Value for Money
3
Functionality
3
Ease of Use
4
Customer Support
3

3
Reviewed on 10/4/2024

Honey for the money

Pros

Invoicing I like the ability to easily invoice and send

Cons

Should be able to have more functionality

Marek
  • Industry: Financial Services
  • Company size: 2–10 Employees
  • Used Daily for Free Trial
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 22/5/2023

HoneyBook Review

Overall, my experience with HoneyBook was positive. The platform streamlined my client management processes and helped me stay organized and efficient. The ability to centralize all client interactions, from initial inquiry to final payment, in one place was a game-changer. The platform's user-friendly interface and customizable templates allowed me to create professional proposals and streamline my workflow. While the reporting and analytics capabilities were somewhat limited, the overall experience with HoneyBook was excellent, empowering me to deliver a seamless client experience and grow my business effectively.

Pros

One of the things I liked most about HoneyBook was its all-in-one platform for managing client interactions and business processes. The ability to streamline and automate tasks such as client communication, project management, invoicing, and contracts was incredibly valuable. The intuitive interface and customizable templates made it easy to create professional-looking proposals and streamline my workflow. Additionally, the collaborative features, such as the ability to share files and communicate with clients in real-time, enhanced the overall client experience.

Cons

While HoneyBook had many positive aspects, one thing I liked least was the limited reporting and analytics capabilities. The platform provided basic insights into my business metrics, such as income and project status, but I would have appreciated more in-depth reporting and analytics features. It would be beneficial to have access to more comprehensive data and visualizations to gain a deeper understanding of my business performance and make data-driven decisions.

Victoria
  • Industry: Apparel & Fashion
  • Company size: 51–200 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
4

4
Reviewed on 9/8/2023

Most efficient book

Pros

One feature I appreciate is the safe online payment site, which gives my clients peace of mind and enables them to conveniently make purchases without worrying about security. An enormous amount of time was spared for me by the inclusion of thorough templates. It gives my clients all the information they require to move forward and even enables them to e-sign documents with ease.There is nothing about Honey Book that I truly despise. Every privately held company owner should use this platform, in my opinion. It is a transforming tool that takes the administration of your company to new heights, making it a crucial ally on your entrepreneurial journey.

Cons

There is virtually nothing about HoneyBook that I could ever say I don't like. HoneyBook has actually captured my heart. If I had one wish, it would be for a wider variety of design possibilities that are especially suited for producing compelling proposals and brochures. My love and admiration for HoneyBook, however, remain unwavering despite this nagging longing. Its extensive capabilities and user-friendly UI unquestionably improved my business operations to remarkable levels.

Alicia
  • Industry: Luxury Goods & Jewelry
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
4
Customer Support
4

5
Reviewed on 31/3/2023

An All in One Platform for Automatic Workflows

This is one of the best automatic workflow systems I have used. Perfect for maintaining contracts and setting up auto-billing. I love that it reminds you when you have new leads so that you remember to follow up. This is perfect for running my business.

Pros

This is a great tool for sending invoices, signing contracts, booking and scheduling appointments, tracking inquiries, managing projects, accepting payments, and sending forms. It is incredibly easy and fast to set up and use, this is a really powerful tool.

Cons

I have no complaints except that the proof reading capability could be enhanced in the platform and/or translation options available.

Alternatives Considered

Square Online, Cvent Event Diagramming and Basecamp

Switched From

PandaDoc
Britney
  • Industry: Photography
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
3
Functionality
4
Ease of Use
3
Customer Support
3

5
Reviewed on 18/10/2023

Honeybook is a great system,but not for me!

While I like honeybook system it was not ideal for me

Pros

Being able to send contracts, estimates and manage my workflow all in one place.

Cons

Being able to navigate and the pricing per month.

Filipe
  • Industry: Automotive
  • Company size: 501–1,000 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
0
Functionality
3
Ease of Use
5
Customer Support
0

4
Reviewed on 24/7/2023

Honeybook Review

Pros

Great for document management, very useful when dealing with loads of information on a daily basis. Easy to keep a track on the project momentum.

Cons

Lack of integration with other softwares, it would be usefull p.e. to use with some microsoft programs.

Matthew
  • Industry: Events Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 9/2/2025

Why I love honeybook

I had a wonderful experience with honeybook and plan to use it again with my next business I devour.

Pros

It made it super easy to keep track of my events that I had coming up as well as keeping track of events I had already completed.

Cons

With honey book it was very user friendly.

Scott
  • Industry: Entertainment
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 15/10/2024

Honeybook Use

Overall experience is great. I use almost every day. A few times a week and also collect payment using the software

Pros

Keeps track of the projects. Auto reminder follow ups, financial records, project recap, booking forms and how the project details auto populate

Cons

The financial reports are not accurate. Also need easier login for multiple business logins. Deposits take a little longer sometimes

Kandace
  • Industry: Accounting
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 20/9/2024

Best CRM for small service based businesses

Overall experience has been great and I feel like the software has grown with my business. I use HoneyBook in place of many individual software and apps I used before for scheduling, payment process, client portal, contracts, intake forms and more

Pros

I love that they are always updating their features and allow users to give input on the usefulness. The software is always improving.

Cons

There are some small things i wish where available in the smart files, such as drop down lists and check boxes.

Alternatives Considered

Dubsado and HubSpot CRM

Reasons for Switching to HoneyBook

Ease of use and price was most reasonable
Ciara
  • Industry: Events Services
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 30/5/2024

Honeybook site review

My overall experience has been amazing. It has helped my business run, very smoothly and allowed me to become a little more hands off.

Pros

The ease and convenience of clients booking my services and signing contracts.

Cons

I actually have no cons. My experience with Honey has been great.

Amber
Amber
  • Industry: Hospitality
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 25/3/2024

HoneyBook is the best.

I love this program. I'm not sure if there is anything really like it on the market and I don't care to look. This program has everything I need to keep up with the day to day in my business.

Pros

I love this program. This is great for photographers and event planners. Likely could be good for another business as well, but as an event planner this program allows me to get inquiries, navigate them through the pipeline stage of booking, invoice clients and send contracts, process payments and build task management and automations all in one place. This program does so much, and connects to QuickBooks which is a huge bonus for me.

Cons

There isn't really much about the program that I dislike. I don't like that the automations now have two types of files (legacy and templates). They are basically the same and it really makes no sense to me why they exist separately, but it doesn't impede on using the software. Also, the reporting is good but it doesn't really make sense as it's not as functional as I'd like. You can't look at a report in the program, you have to download every time, but, I make due with what's available.

Angela
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
3
Customer Support
4

5
Reviewed on 5/4/2024

Great for basic client tracking and proposals. Slowest for payment deposits.

I use the super basic functions of the platform. I am aware of the other great tools it offers - my business just can't afford the pro costs. I am on my fourth year using HB and still trying to figure out how to use some of the features.

Pros

I purchased Honeybook primarily to keep my client details in a single location while gaining the ability to send proposals and invoices for the clean, professional touch. This area is very easy to use without having to hire a pro.

Cons

To use all the features of CRM, you need to hire a pro who can set you back at least $2k. Also, the payment deposits are the slowest on the market - days! If you use Square, you get the deposit the next day - same for all other CRMs. If you receive a payment on a Wednesday, for example, you won't get that deposit until at least Monday.

Alternatives Considered

Square Payments, QuickBooks Online, monday.com and Asana

Reasons for Switching to HoneyBook

I chose Honeybook for the invoice tracking and easy client setup. I had hoped to figure out more features to get more out of the offering but I just got lost in the lack of finding videos how to use the tools for my needs.
Daphnah
  • Industry: Design
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
5

4
Reviewed on 7/12/2024

HoneyBook is Sweet

My overall experience with HoneyBook has been mostly positive. There have been so many updates recently that it can be hard to keep up but all the changes have been very welcome.

Pros

What I like most about HoneyBook is that you can have your scheduler, contracts, products and checkouts all in one platform.

Cons

What I like least about HoneyBook is that there is no way to add a global discount code to a product or all products.

Caroline
Caroline
  • Industry: Consumer Goods
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
2

5
Reviewed on 10/8/2024

Everything I need in one software

I automate workflows much more easily for my performance and my daily tasks

Pros

I like it because I don't have to move between several applications to do my job, it has all the necessary tools to make my job more efficient, and the closing deliveries are more organized and faster. Sending invoices is much easier for me and I manage my projects much more organized

Cons

The response time from customer service is not as effective and fast as I would like, they are good at their responses but they don't do it quickly

Anthony
Anthony
  • Industry: Food & Beverages
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
3
Functionality
4
Ease of Use
5
Customer Support
4

5
Reviewed on 29/5/2024

provides a good experience

Pros

I manage the entire flow of information from my clients in a more organized way, controlling and monitoring each one, it allows me to be more agile in the processes that I have to carry out with my clients and thus provide them with better attention and speed in document delivery. invoices, contracts and digital signatures. I can do many things at the same time and it helps me perform better at my job.

Cons

The system has never failed me, I feel satisfied with each tool I use and I am convinced that it has been the most efficient platform that I use for my work tasks.

Atama
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 27/8/2024

HoneyBooks for Freelancers & Project Managers

I absolutely love it for its comprehensive suite of features designed to streamline workflows and improve efficiency.

Pros

If you're a freelancer or running a small business, HoneyBook is a fantastic project management tool that’s worth considering. I absolutely love it for its comprehensive suite of features designed to streamline workflows and improve efficiency.

Cons

I don't have any dislikes thus far regarding the platform.

Julia
  • Industry: Graphic Design
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 7/5/2024

I don't want to be with out it

Affordable, easy to get started, can do it all.

Pros

Honeybook keeps me organized which in return gives me a good reputation as a service provider. I like that I can do it all - and at that from my phone because theres an app that has most of the features the desk top does

Cons

There's not much to like about it. It meets all of the things I was looking for in a CRM.

Elizabeth
  • Industry: Media Production
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
3

5
Reviewed on 3/12/2024

HoneyBook: Manage your business without stress.

HoneyBook has so far been one of the best tools I have used especially when it comes to small businesses. It saves you so much time while managing clients. You have everything in one place, from invoicing to scheduling and also tracking your project progress. It is very easy to work with and you do not need to tech-savvy to use it.

Pros

My highlight is the fact that I can have everything that concerns a client all in one place. It makes it very convenient and is time saving.

Cons

I do not have anything I like the least at the moment.

Verified Reviewer
  • Industry: Professional Training & Coaching
  • Company size: Self Employed
  • Used Weekly for 1+ year
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
3
Customer Support
3

4
Reviewed on 4/4/2024

Near Perfect Helper

Overall, I live using Honeybook. It has helped me keep my client's information and projects easily managed.

Pros

I appreciate having all of my client's information in one place. I also like that it can be integrated with email, you can create documents and so on.

Cons

I would like more creative ability within the documents. Also don't like how some of the documents including invoices interact. It's hard to explain. It's both easy and complicated at the same time.

Alternatives Considered

Dubsado, 17hats, Microsoft 365 and ClickUp

Reasons for Switching to HoneyBook

Overall this was the software that had the features I needed in one place.
Lauren
  • Industry: Consumer Services
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
4

5
Reviewed on 1/4/2024

Reviewing Honeybook

Overall i think this program can help lots of marketing companies with proposals and its very detalied amd accurate

Pros

I really enjoy how easy it is to use the system. I take a lot of payments and handle invoices and this program makes it easy

Cons

The customer service can take a while to answer the phone or resolve a problem online

Brandy
  • Industry: Warehousing
  • Company size: 501–1,000 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
3

5
Reviewed on 5/9/2024

Great product

It helped with the efficiency of my daily work.

Pros

I appreciate it because I can perform my work without switching between multiple applications; it offers all the essential tools to enhance my efficiency, and I find that my closing tasks are more organized and quicker. Invoicing is simpler, and I can manage my projects in a more structured manner.

Cons

The customer service response time isn't as prompt and efficient as I hope; while they provide good answers, they don't respond quickly.

Louisa
Louisa
  • Industry: Retail
  • Company size: 10,000+ Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
1
Functionality
2
Ease of Use
4
Customer Support
2

2
Reviewed on 31/8/2024

HoneyBook is expensive for what it provides -- seek of softwsare for document management,...

Not worth the cost, expensive compared to other software

Pros

Does offer document management / sharing to organize agreements to obtain signatures from clients, which is easy and efficient to use

Cons

This product was pitched to our team as the supreme tool for doc management / / sharing / signatures, but it was no different, and had less features, than similar tools

Bobbi
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
1
Functionality
2
Ease of Use
1
Customer Support
3

1
Reviewed on 23/2/2024

Don't Waste a TON of TIme if You Like Your Clients

Please see above - horrible and time wasting experience. Move on and try something that WORKS and looks good as well.

Pros

Affordable and Backend looks nice - so that's something!

Cons

Client experience if poor. Integrations are awful. Layout, design and look are atrocious and check out for clients is multi step.....Who does that anymore?

We spent a week trying to get it setup and working well and efficiently....no way it was going to. And if we have to handhold it and manually do a TON of things.....why bother? MANY other options available and we've moved to one.

Response from HoneyBook

Hey there!
We appreciate your feedback and apologize that your experience wasn't what you were hoping for when moving to a new platform.
We do our best to create a platform that fits the needs of various different businesses and business owners but we understand that we aren't going to be perfect for everyone out there. But we love to get specific feedback on what you feel HoneyBook is missing or could improve upon so that future features and upgrades our team does can benefit many.
You mentioned integrations but if there are certain, specific integrations that you feel would be helpful, we'd love to know what those are. And where exactly in the onboarding process was it the most difficult. Let us know so we can continue to improve on our end.
Appreciate your feedback!

Replied 27/2/2024
Owen
Owen
  • Industry: Financial Services
  • Company size: 10,000+ Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
3
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 2/5/2024

improved task management

It makes it easier for me to have all the detailed information about each project in one place and having my scheduling calendar makes all my work flow organizedly.

Pros

It is an innovative tool where each function is unique and serves to have an improved organization of my work, in task management it is easy to distribute the work in the team and then reunite it and the security with the data is very reliable, when I make the signatures electronics I am calm that there is no risk of anything.

Cons

All the processes are useful and have had no inconsistencies in use, so on my part everything has turned out satisfactory.

Matthew
  • Industry: Events Services
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
3
Customer Support
5

4
Reviewed on 30/10/2023

Streamline your Booking Experience

The software has made our small business more efficient and allows us to focus on the clients, as we run a client based business, it is important that we can take the time we used to spend invoicing, requesting contracts, and following up on payments to interact with our clients more.

Pros

Honeybook streamlines your process into an easy to use system, once the initial set up, from questionnaires to Invoices and Contracts you have all the tools you need to manage your projects. The desktop and mobile app add flexibility to what you can do with your business at home, in the office, or on the go.

Cons

The setup process is a bit tricky and unless you have familiarized yourself with template creation, pay someone to build your templates, or find a premade on to edit to work for your needs it is a bit overwhelming if you have no experience at all with creating online templates or websites.

Quantieshia
  • Industry: Entertainment
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 14/10/2024

Enjoy Honeybook

My experience has been great. The interface is easy to use.

Pros

I like that I can create invoices in many different ways set up lead forms

Cons

I really enjoy using HONEYBOOK and all its features

Kate
  • Industry: Civic & Social Organization
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
4

5
Reviewed on 8/10/2024

HoneyBook is the best!

Overall I have had a great experience. This program is simple and easy to navigate.

Pros

I love how simple and affordable HoneyBook is.

Cons

I have no complaints so far using HoneyBook.

Langston
  • Industry: Design
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 26/8/2024

Great Software To Book Photography Clients

Pros

The branding, logo and name are all trendy and up to date. This is very important when interating with new people, new clients. One wants the interface to be inviting.

Cons

It could have better contract signing features.

Maria
  • Industry: Public Relations & Communications
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 22/11/2023

Invoicing made effortless with Honeybook!

Creating an invoice on HoneyBook is a straightforward process. It guides me through the necessary steps, from inputting client details to itemizing services and setting payment terms. The customizable templates provided also save so much time!

Pros

Honeybook's easy-to-use invoicing features have set a new standard for efficiency. As a professional managing multiple clients and projects, HoneyBook has made the task of creating and managing invoices simple for myself and easy for my clients to make payments.

Cons

There is nothing that I dislike about Honeybook.

Alternatives Considered

PayPal
Sujata
  • Industry: Financial Services
  • Company size: 501–1,000 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
4

5
Reviewed on 5/9/2024

Streamline Client Relationships

Pros

Robust contract and proposal tool. Very efficient to use. Seamless invoicing and payment processing.

Cons

Initial customisation takes time. Limited integration with certain third party apps.

Sarah
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 3/7/2023

HoneyBook - the software I never knew I needed

Pros

HoneyBook is very visually appealing and easy to use for both myself and my clients. The ability to create and save templates that I can edit and reuse for each client saves me SO much time, and it's truly so easy. It's very affordable and has already saved me a lot of time and headaches.

Cons

I honestly have no complaints about HoneyBook.

Alternatives Considered

Docusign and Microsoft 365

Reasons for Switching to HoneyBook

HoneyBook had more features and included both the organization, scheduling, and file sharing features I was looking for as well as digital signature and contract templates.

Response from HoneyBook

Hey Sarah,

Thanks so much for the glowing review! we're so happy to see that you're having such a positive experience with HoneyBook so far. :)
Would you be willing to grant us permission to use this quote for marketing purposes (and attribute it to you of course)?

If so - please send an email to [email protected] and we'll follow up with next steps!

Replied 17/7/2023
647 reviews

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