HoneyBook

Pros

I love this program. This is great for photographers and event planners. Likely could be good for another business as well, but as an event planner this program allows me to get inquiries, navigate them through the pipeline stage of booking, invoice clients and send contracts, process payments and build task management and automations all in one place. This program does so much, and connects to QuickBooks which is a huge bonus for me.

Cons

There isn't really much about the program that I dislike. I don't like that the automations now have two types of files (legacy and templates). They are basically the same and it really makes no sense to me why they exist separately, but it doesn't impede on using the software. Also, the reporting is good but it doesn't really make sense as it's not as functional as I'd like. You can't look at a report in the program, you have to download every time, but, I make due with what's available.

Pros

Honeybook is very dynamic. If you need it, it is most likely included.

Cons

It became a little overwhelming when I was starting my business. It offered more than I needed. (good problem to have!)

Alternatives Considered

Reasons for Switching to HoneyBook

Pros

Simple at times and easy to navigate once you get used to things.

Cons

Customization was very limitrd. Not being able to add a designed invoice was a deal breaker for me.

Alternatives Considered

Reasons for Switching to HoneyBook

Pros

It will be great for those who have their own coaching business to let clients book their spots.

Cons

It’s not as good for booking group classes for clients compared to other websites. I will use the other website is set more...

Pros

Keeps track of the projects. Auto reminder follow ups, financial records, project recap, booking forms and how the project details auto populate

Cons

The financial reports are not accurate. Also need easier login for multiple business logins. Deposits take a little longer sometimes

Pros

I like that I can create invoices in many different ways set up lead forms

Cons

I really enjoy using HONEYBOOK and all its features

Pros

I love how simple and affordable HoneyBook is.

Cons

I have no complaints so far using HoneyBook.

Pros

Streamlined client workflow management and customizable templates for proposals.

Cons

limited advanced customization for workflows and only basic reporting.

Pros

The contract features are vast and can be customized and create and save templates.

Cons

Honeybook doesn't let you use your own email address after configuration.

Pros

I liked how I could set up my invoices and send them

Cons

I don’t think I have had any set backs with this

Pros

Customizing the aesthetics of Client facing files was the reason we used it and the time invested in getting those things created, was why we stuck with it far longer than we should have. Regret every penny and every hour spent on this software, ultimately they “updated” their format (again) and we had to start all over - at our expense and time investment. They lost every payment dispute, dispute our never having lost one when we could handle them: our contracts are iron clad. You’re not given the choice to handle dispute: they must do it - they charge you for it too!

Cons

Customer service is pass-the-buck and no phone number and call backs hours to days later…don’t bother calling on a Friday afternoon, and if u do biz on weekends - too bad for you. Extremely slow to create something, it freezes, slow to upload assets, not intuitive to use whatsoever, help docs are vague. I once begged them to add non-gmail email and they told me their software was “not sophisticated” enough for me.

Alternatives Considered

Reasons for Switching to HoneyBook

Pros

The ease and convenience of clients booking my services and signing contracts.

Cons

I actually have no cons. My experience with Honey has been great.

Pros

Honeybook's easy-to-use invoicing features have set a new standard for efficiency. As a professional managing multiple clients and projects, HoneyBook has made the task of creating and managing invoices simple for myself and easy for my clients to make payments.

Cons

There is nothing that I dislike about Honeybook.

Alternatives Considered

Pros

I like how comprehensive HoneyBook is in listing out contact details, project history, and communication points pertinent to specific clients of ours. It's been very easy to organize leads, inquiries, and potential client leads. Lastly, I definitely appreciate the automated capabilities with sending out contracts, invoices and follow-up emails.

Cons

I haven't quite gotten around to learning all aspects of the software yet!

Pros

Ease of use and minimal training requirements!

Cons

Pricing could be a little better but overall I really don’t have any cons.

Cons

Hi,If you don't want to be scammed, you must stay away from HoneyBook.Don't waste your valuable time and business by using HoneyBook.I won't say much, just say that if you accept payment through Honeybook, the payment will not come to you.Thank you

Pros

I loved how I could create workflows for myself.

Cons

Unfortunately my clients said it was confusing and they didn't know how to work inside of it to do edits etc.

Pros

One of the things I liked most about HoneyBook was its all-in-one platform for managing client interactions and business processes. The ability to streamline and automate tasks such as client communication, project management, invoicing, and contracts was incredibly valuable. The intuitive interface and customizable templates made it easy to create professional-looking proposals and streamline my workflow. Additionally, the collaborative features, such as the ability to share files and communicate with clients in real-time, enhanced the overall client experience.

Cons

While HoneyBook had many positive aspects, one thing I liked least was the limited reporting and analytics capabilities. The platform provided basic insights into my business metrics, such as income and project status, but I would have appreciated more in-depth reporting and analytics features. It would be beneficial to have access to more comprehensive data and visualizations to gain a deeper understanding of my business performance and make data-driven decisions.

Pros

Invoicing I like the ability to easily invoice and send

Cons

Should be able to have more functionality

Pros

Useful features such as invoice creation, contract development and managing contracts. Great for independent business owners whether your business is small or progressing. Convenient tools for the structure of my small business. I mostly use this app for invoice, payments and scheduling. Features work wonderful.

Cons

Can be a little confusing at first but eventually I learned about the tools.

Pros

This is a great tool for sending invoices, signing contracts, booking and scheduling appointments, tracking inquiries, managing projects, accepting payments, and sending forms. It is incredibly easy and fast to set up and use, this is a really powerful tool.

Cons

I have no complaints except that the proof reading capability could be enhanced in the platform and/or translation options available.

Alternatives Considered

Switched From

Pros

Posts from other creators to help on jobs if needed.

Cons

Cost was expensive long term and not in out budget at the time but they do work with small businesses to help with that during slow times

Alternatives Considered

Reasons for Switching to HoneyBook

Pros

Great for document management, very useful when dealing with loads of information on a daily basis. Easy to keep a track on the project momentum.

Cons

Lack of integration with other softwares, it would be usefull p.e. to use with some microsoft programs.

Pros

Very user friendly and task notifications for leads and clients

Cons

limited integrations and customisation to meet different types of businesses

Pros

- It has a wide range of useful features- Secure and customiztible- Integrates well with other services

Cons

- Fees especially for third party countries- Some limited integration issues

Pros

I love that they are always updating their features and allow users to give input on the usefulness. The software is always improving.

Cons

There are some small things i wish where available in the smart files, such as drop down lists and check boxes.

Alternatives Considered

Reasons for Switching to HoneyBook

Pros

I purchased Honeybook primarily to keep my client details in a single location while gaining the ability to send proposals and invoices for the clean, professional touch. This area is very easy to use without having to hire a pro.

Cons

To use all the features of CRM, you need to hire a pro who can set you back at least $2k. Also, the payment deposits are the slowest on the market - days! If you use Square, you get the deposit the next day - same for all other CRMs. If you receive a payment on a Wednesday, for example, you won't get that deposit until at least Monday.

Alternatives Considered

Reasons for Switching to HoneyBook

Pros

I manage the entire flow of information from my clients in a more organized way, controlling and monitoring each one, it allows me to be more agile in the processes that I have to carry out with my clients and thus provide them with better attention and speed in document delivery. invoices, contracts and digital signatures. I can do many things at the same time and it helps me perform better at my job.

Cons

The system has never failed me, I feel satisfied with each tool I use and I am convinced that it has been the most efficient platform that I use for my work tasks.

Pros

I like it because I don't have to move between several applications to do my job, it has all the necessary tools to make my job more efficient, and the closing deliveries are more organized and faster. Sending invoices is much easier for me and I manage my projects much more organized

Cons

The response time from customer service is not as effective and fast as I would like, they are good at their responses but they don't do it quickly

Pros

If you're a freelancer or running a small business, HoneyBook is a fantastic project management tool that’s worth considering. I absolutely love it for its comprehensive suite of features designed to streamline workflows and improve efficiency.

Cons

I don't have any dislikes thus far regarding the platform.

Pros

I love the ease with which I can confidently navigate the multiple features of Honeybook. I am not the most tech savvy but Honeybook makes it feel easy to me!

Cons

I had a bit of trouble acclimating to emailing within the platform but now I have adjusted and know how easy it can be! Sometimes the emails land in client's spam but only once in a while!

Pros

Honeybook keeps me organized which in return gives me a good reputation as a service provider. I like that I can do it all - and at that from my phone because theres an app that has most of the features the desk top does

Cons

There's not much to like about it. It meets all of the things I was looking for in a CRM.

Pros

I appreciate having all of my client's information in one place. I also like that it can be integrated with email, you can create documents and so on.

Cons

I would like more creative ability within the documents. Also don't like how some of the documents including invoices interact. It's hard to explain. It's both easy and complicated at the same time.

Alternatives Considered

Reasons for Switching to HoneyBook

Pros

It is an innovative tool where each function is unique and serves to have an improved organization of my work, in task management it is easy to distribute the work in the team and then reunite it and the security with the data is very reliable, when I make the signatures electronics I am calm that there is no risk of anything.

Cons

All the processes are useful and have had no inconsistencies in use, so on my part everything has turned out satisfactory.

Pros

Honeybook streamlines your process into an easy to use system, once the initial set up, from questionnaires to Invoices and Contracts you have all the tools you need to manage your projects. The desktop and mobile app add flexibility to what you can do with your business at home, in the office, or on the go.

Cons

The setup process is a bit tricky and unless you have familiarized yourself with template creation, pay someone to build your templates, or find a premade on to edit to work for your needs it is a bit overwhelming if you have no experience at all with creating online templates or websites.

Pros

I appreciate it because I can perform my work without switching between multiple applications; it offers all the essential tools to enhance my efficiency, and I find that my closing tasks are more organized and quicker. Invoicing is simpler, and I can manage my projects in a more structured manner.

Cons

The customer service response time isn't as prompt and efficient as I hope; while they provide good answers, they don't respond quickly.

Pros

Affordable and Backend looks nice - so that's something!

Cons

Client experience if poor. Integrations are awful. Layout, design and look are atrocious and check out for clients is multi step.....Who does that anymore?

We spent a week trying to get it setup and working well and efficiently....no way it was going to. And if we have to handhold it and manually do a TON of things.....why bother? MANY other options available and we've moved to one.

Pros

I really enjoy how easy it is to use the system. I take a lot of payments and handle invoices and this program makes it easy

Cons

The customer service can take a while to answer the phone or resolve a problem online

Pros

I enjoyed this user friendly software. I was offered a seven day trial to see if it was a good fit for my company. Sending invoices was a breeze. One of my favorite features is being able to send crisp, professional looking proposals to possible business prospects. This feature alone helped take my business up a notch.

Cons

As compared to others, The payout speed for invoices takes close to a week as opposed to a couple of days with other software I have tried. Perhaps that will change in the future.

Pros

Does offer document management / sharing to organize agreements to obtain signatures from clients, which is easy and efficient to use

Cons

This product was pitched to our team as the supreme tool for doc management / / sharing / signatures, but it was no different, and had less features, than similar tools

Pros

If I could think of a pro I would add it. If you are looking to be overcharged and never refunded use this software.

Cons

No customer service. When they charge incorrectly you cannot reach them to get it corrected. Product was not impressive to start to have to deal with this billing issue.

Pros

The branding, logo and name are all trendy and up to date. This is very important when interating with new people, new clients. One wants the interface to be inviting.

Cons

It could have better contract signing features.

Pros

HoneyBook is very visually appealing and easy to use for both myself and my clients. The ability to create and save templates that I can edit and reuse for each client saves me SO much time, and it's truly so easy. It's very affordable and has already saved me a lot of time and headaches.

Cons

I honestly have no complaints about HoneyBook.

Alternatives Considered

Reasons for Switching to HoneyBook

Pros

Robust contract and proposal tool. Very efficient to use. Seamless invoicing and payment processing.

Cons

Initial customisation takes time. Limited integration with certain third party apps.

Pros

I like that HoneyBook offers project and contract management features
It is capable as a CRM software
It comes with amazing digital signature capabilities.

Cons

Considering how helpful HoneyBook has been, no complaints.

Pros

I love the nice, professional presentation of information. Everything is laid out nicely for everyone to see (messages, threads, etc). Honey book also streamline business to client relations from sending the contract, invoicing, signing, then finally payment (through Stripe).

Cons

I honestly don’t have any cons. This program is by far the best of it’s kind.

Pros

I have been using HoneyBook for my event planning business, and it has truly transformed the way I manage my events. The platform's ease of use for both business and customers is exceptional. It simplifies the process of keeping all event details in one place and ensures everything is organized on the calendar. The amazing capabilities of HoneyBook have made my life so much easier, allowing me to focus on delivering exceptional service to my clients. I highly recommend HoneyBook for any business looking to streamline their event management process.

Cons

Nothing, the application is fantastic!! I am so glad we have this amazing tool for our business!

Pros

What I like most about HoneyBook is how efficient the software is for appointment scheduling.

Cons

There is currently nothing I dislike about Honeybook, it has been very effective and efficient.

Pros

HoneyBook offers various templates, contracts, proposals, and a client inquiry management platform. It is very easy to use and successfully integrates with Gmail.

Cons

HoneyBook does not allow client data to be exported. This may be an issue for those who would like to transfer the data within the contracts to another platform / tool. There is also a need for more integration with other platforms.

Pros

Well, I really like about honey Book. It was very professional and easy to use

Cons

I didn’t like that the pricing system was very high, especially for startup businesses