About Campaigner
Campaigner pricing
Campaigner does not have a free version but does offer a free trial. Campaigner paid version starts at US$59.00/month.
Alternatives to Campaigner
Campaigner Reviews
Feature rating
- Industry: Industrial Automation
- Company size: 51-200 Employees
- Used Daily for 2+ years
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Review Source
Campaigner is a big asset to what I do every day - try to get my business name out.
Getting my name out
Pros
Ease of use, price, and value for money! The setup, input, and reports are easy to use and very helpful.
Cons
The one thing that is bothersome is the "touchiness" of being locked out - but I totally get the reasoning
Response from Ziff Davis
Hi Kelly!
Thank you so much for the glowing review! We are happy to hear that Campaigner is a big asset for you and your business.
If you have any suggestions or comments in the future please do not hesitate to contact us.
-The Campaigner Team
- Industry: Medical Practice
- Company size: 51-200 Employees
- Used Weekly for 1+ year
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Review Source
Love the Drag & Drop Editor!
Overall, I give Campaigner 5-stars for cusotmer service and email marketing. We appreciate that they continue to develop and improve the software overtime too.
Pros
When Campaigner updated the software to utilize the drag and drop editor it was a game-changer! So easy to design templates for simple or more detailed email campaigns. Campaigner has been the best email marketing software that we've used so far and helps us to automate communications to our patients quickly and effectively. We also have to shout-out Campaigner's responsive customer service and support teams. Whenever we have had any issues with our account, the team is quick to respond and resolve any issue that we are experiencing. Speedy support is hard to come by in the software industry.
Cons
We do experience a lot of issues with the SMTP email relay function, which isn't Campaigner's email software directly but within its portfolio that we pay Campaigner for.
Alternatives Considered
MailchimpReasons for Choosing Campaigner
We've used DemandForce, SolutionReach, and DoctorConnect and they all pale in comparison to Campaigner. The other platforms were clunky to use, not intuitive or user-friendly, outdated, and constrictive when it came to designing email templates.Switched From
DemandforceReasons for Switching to Campaigner
Mailchimp's support team is virtually non-existant. We tried reaching out to start an account and they never returned our messages. If problems arise with a software, customer service is a priority for us.Response from Ziff Davis
Hello Laura,
Thank you very much for your feedback and so happy to hear that you are enjoying the drag and drop email editor! It is also really great to know that our support team has been there to help you when you are in need.
We look forward to continuing to serve your email marketing needs for years to come.
All the best,
Carlos Petersen, Customer Marketing Manager
- Industry: Newspapers
- Company size: 11-50 Employees
- Used Daily for 1+ year
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Review Source
Really big disappointment - AVOID this ESP
Really disappointing experience they charged me a lot of money and it was a year contract when features which were vital were not working i asked to pause billing till i could use the platform - i tried to negotiate instead they made general promises and when i asked specifically to pause billing so i can use it they locked me into a recurring billing despite many tech glitches and features not working. Now I am forced to dispute with my credit card company which is first time this year and something i almost never do. I dont recall ever being locked into such an expensive long term contract where so much inflexibility was shown especially when They promise a lot and deliver little. Also the PCMag review says Campaigner is great but Campaigner and PCMag are owned by the same parent company, i wish i had not read that review. Look at the review prior to mine also it seems that their service is deteroarting .
Pros
If the platform actually worked like it was supposed to and customer support was actually there i could mention 24/7 support and great features but this has not been the case at all
Mailchimp and Mailigen both of which i reviewed are far far better bets
Cons
Customer service is supposedly 24/7 but when i would go to chat with them online they were usually unavailable even during normal business hours. My dedicated account manager would not answer emails and when i had tech issues he would ant to schedule conference calls to give vague assurances even when the issues were specifically tech related and from their end. Also when i first signed up it took weeks to solve the issue which turned out to be related to a program many use (think like IOS) and they do not plan a fix anytime soon. So if you use this very popular sofgtwar you cannot use Campaigner on it for foreseeable future
- Industry: Internet
- Company size: 2-10 Employees
- Used Weekly for 2+ years
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Review Source
Campaigner review
Pros
The software is very good for emailing campaigns with responsive customer service
Cons
The customization options are fewer than on mailerlite and constant contact
Response from Ziff Davis
Hi Sibiry,
Thank you very much for the outstanding review of Campaigner! It's wonderful to hear that our customer service team were responsive and you had no issues setting up email campaigns. Regarding the cons you present, this is valuable feedback we can use to craft a better SaaS for all our customers, past, present and future.
All the best,
The Campaigner Team
- Industry: Entertainment
- Company size: 11-50 Employees
- Used Daily for 2+ years
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Review Source
A little learning curve, but powerful software
We use Campaigner for numerous purposes, including marketing directly to customers, distributing information to vendors and other interested parties, and media outreach. We have found it effective for all of these purposes, especially since it can handle all of these without interfering with the others.
Pros
Ease of managing lists, importing from other sources, handling unsubscribes and reporting. Terrific customer support via chat and telephone.
Cons
Creation WYSIWYG tool can be a little frustrating, as the interface sometimes makes editing difficult (size of the working box inhibits cut-and-paste, moving elements up and down, etc.)
Reasons for Choosing Campaigner
Contactology was purchased/absorbed/eaten by Campaigner/J2Reasons for Switching to Campaigner
Mostly legacy; we had accumulated years of contacts and lists in Contactology. When we did a revisit of the service, we decided to stay with Campaigner at that point also. In addition, I have used some of the other services and Campaigner is the best fit for Wizard World's needs.Response from Ziff Davis
Jerry,
Thank you very much for your detailed feedback about our product. I am happy to hear that our list management system is working to your satisfaction and that our customer support has been there to help you.
Your feedback about our WYSIWYG editor is also appreciated, I hope that you have had the chance to try our new drag and drop editor.
Please let us know if you need anything anytime.
Best,
Carlos
