--- description: Review of Pulseway Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Pulseway | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Network Mapping Software](/directory/4217/network-mapping/software) > [Pulseway](/software/36599/pulseway) # Pulseway Canonical: https://www.softwareadvice.ie/software/36599/pulseway Page: 1 / 14\ Next: [Next page](https://www.softwareadvice.ie/software/36599/pulseway?page=2) > Pulseway is an integrated IT assets and network monitoring solution designed for IT administrators to remotely monitor and control their business IT resources. The solution supports multi-deployment architecture, allowing the users to choose either on-premise deployment or hosting within the cloud. Pulseway allows managed service providers (MSPs) to view the real-time status of their system resources, monitor overall network performance and install critical updates from a central console. The platform helps with defining scripts to automatically schedule maintenance, backup, security check and other IT activities. Pulseway enables users to control devices connected to their network from a single point and monitor their performance. The solution also offers a Rest API for integration with third-party applications. Key Pulseway features: - Monitoring and Management - Discovery and Deployment - Server Management and Monitoring - Automation like Never Before - Out-of-the-box OS \& 3rd Party Patching - Unlimited Remote Control for macOS and Windows - Custom Reporting Pulseway is a cross-platform application and can run on multiple operating devices including Windows, Linux, Mac, Android and iOS-based devices. Pulseway is available on a monthly subscription basis that includes support via email, phone and product tutorials. > > Verdict: Rated **4.7/5** by 312 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 312 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: MMSOFT Design - **Founded**: 2011 ## Commercial Context - **Starting Price**: US$67.00 - **Pricing model**: Usage Based (Free Trial) - **Pricing Details**: Pulseway starts with a 14-day-trial, no credit card required. Pricing is based on the number of systems/endpoints you want to monitor and manage. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, German - **Available Countries**: Australia, Brazil, Canada, Costa Rica, Denmark, Finland, France, Germany, Greece, Iceland, Ireland, Italy, Mexico, Netherlands, New Zealand, Norway, Puerto Rico, Spain, Sweden, Switzerland and 2 more ## Features - API - Access Controls/Permissions - Active Directory Integration - Activity Dashboard - Activity Tracking - Alerts/Escalation - Alerts/Notifications - Anti Virus - Application Management - Approval Process Control - Asset Lifecycle Management - Asset Tracking - Audit Management - Audit Trail - Authentication - Automated Scheduling - Automatic Backup - Automatic Patch Deployment - Automatic Scans - Availability Management ## Integrations (10 total) - Autotask PSA - Bitdefender GravityZone - ConnectWise PSA - IT Glue - OpenText Core Endpoint Protection​ - PagerDuty - Slack - Unitrends MSP - Xero - Zendesk Suite ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Network Mapping Software](https://www.softwareadvice.ie/directory/4217/network-mapping/software) ## Related Categories - [Network Mapping Software](https://www.softwareadvice.ie/directory/4217/network-mapping/software) - [Network Access Control (NAC) Software](https://www.softwareadvice.ie/directory/4433/network-access-control/software) - [IT Management Software](https://www.softwareadvice.ie/directory/4563/it-management/software) - [Remote Desktop Software](https://www.softwareadvice.ie/directory/4019/remote-desktop/software) - [IT Ticketing Systems](https://www.softwareadvice.ie/directory/1630/it-ticketing/software) ## Alternatives 1. 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When you open the console and go to a machine, you can plainly see all the options available to push software, execute DOS or PowerShell commands, send a message to the user, remotely control the PC, scope its hardware, check what software is installed. Its all there, easy to get to and easy to control. Also, Pulseway offers Webroot as a AntiMalware option. Webroot is light and fast and does the job. Our users never complain that our anti-virus software is causing their systems to slowdown or become un-useable. Oh and the Pulseway mobile app is revolutionary\! > > **Cons**: One feature that we have some issues with is the is integration between Pulseway and Webroot. When it works it works great, but here and there on a few systems the PC, Pulseway, and Webroot don't agree as to whether Webroot is installed or not. The fix to this is to do a comprehensive manual cleanup/uninstall and try again. Tech support could be more responsive. I miss the old days when you could call and get help for almost any product, but that's not the norm anymore. Once you get hooked up with a Pulseway technician, they will work with you to resolve your issue. > > The Pulseway Team will work hard with you to get you up and running, the agent is light, deployment is straightforward and easy. Virtually all the tools you might need are there. It has both a dashboard application that runs locally as well as a Web Interface. Remote access and control are good. The Pulseway Help site: https://www.pulseway.com/resource-centre is a good resource. Overall for the price, Pulseway is an exceptional value. ----- ### "MSP drone to Stand alone Head of IT" — 4.0/5 > **Eric** | *30 July 2024* | Accounting | Recommendation rating: 7.0/10 > > **Pros**: I love that Pulseway is mobile first in design. I have used other RMM's like n-able (formally solarwinds) and their interface left a lot to be desired. I can be at home and monitoring my network from my phone instead of being at my computer. > > **Cons**: It seems Documentation is lacking. While other RMM's have step by step tutorials hosted on their sites or youtube, trying to find information on how to do various things is lacking. My Support person \[sensitive content hidden\] is amazing, but I am the type of IT person who likes to dive into the deep end when it comes to learning software and tools that I have at my disposal, so I hate having to send her emails on how to do stuff, and when I have to send her a question she is nothing but helpful in this. The other thing I don't like is the up selling of other services offered by Pulseway\\Kasaya, Let me know about it and let me decide if it's something i'm willing to bring to the partners attention, but that's not something that's inheritant to pulseway. > > \[sensitive content hidden\] has been great, she has been very helpful with understanding how to do certain things inside of the RMM, and i'm sure i'm not using it to it's full potential but i'm sure i'll get there eventually. Using the software is nice, the interface could be a bit better but it's usable and gets the job done. ----- ### "A Low Cost Option with Everything\!" — 3.0/5 > **Rex** | *6 March 2019* | Computer & Network Security | Recommendation rating: 6.0/10 > > **Pros**: It does take time to learn. It has many features, many modules and lots to offer. The price is the draw to Pulseway, as it is much cheaper than the leader in the RMM and MSP industry. They offer full managed support for servers, which if your an MSP, you will see the value there. The cost per server is low enough to make it profitable and give you access to network and server engineers at a low cost. The sales and marketing feature has lots of potential. The dashboard feature for systems is one the best. > > **Cons**: Workflow and process flow is confusing. Needs a better one dashboard solution for everything and not having to jump to differnet modules. The integrated help desk, has issues and needs better integration with the RMM. Overall it needs a better workflow process. > > For the price, you have workarounds. It does havea learning curve, and will take you time to get used to the way Pulseway does things. Sometimes its seems wacky the way things work. They offer decent support and most questions get resolved. Good think is they are always fixing issues, and updating the features. Saving money with Pulseway was our draw to it. Very happy with the way it offers many of the features in solutions costing 5 times the price. No commitment, no contract pricing let us play with it and decide without worry. Enjoy the professional layout. ----- ### "Pulseway RMM Review: User-Friendly, Powerful, and Feature-Rich" — 4.0/5 > **Adrian** | *19 September 2024* | Food & Beverages | Recommendation rating: 8.0/10 > > **Pros**: - Ease of use / Intuitive UI - Powerful, feature rich mobile app - Integration with Bitdefender GravityZone EDR > > **Cons**: Lack of graphical remote desktop control for Linux systems > > I've been using Pulseway RMM for a couple of years now, and I can confidently say Pulseway RMM is a game-changer when it comes to remote monitoring and management. The mobile app is for me its standout feature, allowing me to monitor and manage systems administratively from anywhere with just a few taps – super convenient for on-the-go tasks\! Its intuitive user interface makes it incredibly easy to navigate, even for less experienced users. I also love the seamless Bitdefender GravityZone integration, which provides solid endpoint detection and response protection without lengthy tuning at a price I couldn't turn down. However, not including graphical remote desktop control for Linux systems is a huge missed opportunity that I hope the Pulseway RMM team will remedy. Overall, Pulseway RMM has greatly streamlined our IT management, transforming our productivity. Highly recommended\! ----- ### "Best RMM for small MSP's" — 5.0/5 > **Richard** | *6 August 2024* | Information Technology & Services | Recommendation rating: 8.0/10 > > **Pros**: Pulseway makes it possible for me to monitor systems on the go. With the app I can preform most of the basic troubleshooting steps, even remote into the system. With the 3PP add-on i can update the OS and 3PP apps. For a small MSP like me its more then sufficient. I have tried Datto this year but renewed my contract with Pulseway in end. > > **Cons**: You have less posibilities then a solution like Datto and support is not always as good as it should be. I also use Pulseway PSA which is a great tool but there are not a lot of 3rd party vendors that have integrations with Pulseway. Also the need for having a contract for everything is a bit annoying. I get it for backup, PSA and RMM but when i want to get a couple of SAT licenses contracts are a bit of a hassle. > > For a small MSP like me it offers everything i need to monitor and remotely support the systems i manage. The mobile app is definitly a huge factor. Also my account manager is regularly in touch which is nice (this was not alwas the case). The lack of integrations will make it more difficultto manage if the amount of systems grow but then again pricing is very fair, and did i mention they have a mobile app to manage your systems? ----- Page: 1 / 14\ Next: [Next page](https://www.softwareadvice.ie/software/36599/pulseway?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/36599/pulseway) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data