4.5
Overall rating
Reviews

4.5
Overall rating
Reviews

About Jobber

Jobber is a cloud-based field service management software solution that allows small and midsize service businesses to manage field staff, provide customer support, and expand business operations either through a mobile app or a desktop dashboard. As a service business solution, Jobber supports over 50+ service industries and provides interchangeable tools such as an integrated CRM, real-time scheduling and dispatching, expense tracking, invoice creation and billing, online booking, a self-service client hub, quoting, client reminders, automatic emails and many more. With time tracking functionality, Jobber's scheduling module allows users to update any job in real-time such information on task completed and project progress so management can effectively track field personnel. For assignments, management teams can set up individual jobs or recurring contracts and assign multiple field technicians to a single job. Jobber allows users to create professional invoices using customizable templates and will automatically send invoices via email. For epayments, Jobber partners with various electronic payment apps, such as Stripe and Paypal to streamline electronic billing. Jobber’s customer relationship management (CRM) module will track past clients' contact information allows users to create custom fields, tags, attach files or phones, and more. All of this is connected back to the billing and work history. In addition, any client can approve quotes, schedule work orders, pay invoices and communicate with service teams using Jobber's self-service client hub. The Jobber app is available for iOS and Android devices.
Jobber Software - Organize your service business.
Jobber Software - Get paid faster.
Jobber Software - Cut transit time.
Jobber Software - Easy service scheduling.
Jobber Software - Run your business from anywhere.
Jobber video
Jobber Software - Organize your service business. - thumbnail
Jobber Software - Get paid faster. - thumbnail
Jobber Software - Cut transit time. - thumbnail
Jobber Software - Easy service scheduling. - thumbnail
Jobber Software - Run your business from anywhere. - thumbnail

Jobber pricing

Jobber does not have a free version but does offer a free trial. Jobber paid version starts at US$19.00/month.

Starting Price:
US$19.00/month
Free Version:
No
Free trial:
Yes

Alternatives to Jobber

QuickBooks Online Advanced

QuickBooks Online Advanced is a cloud-based accounting solution that helps small to large enterprises manage expenses,...

Jobber Reviews

Feature rating

Value for Money
4.3
Functionality
4.2
Ease of Use
4.5
Customer Support
4.5
5 reviews of 751 View all reviews
Andy
Andy
  • Industry: Facilities Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 2/2/2019

Jobber is the BEST

I first started using jobber almost 5 years ago when I decided to test out the free trial. Since that day, I have continued using the software and have grown my business over 400%. I think one of my favourite parts about jobber is the level of exceptional customer service; not only online but also in person. Additionally, my work flow for my business has improved a vast amount over the years. Invoicing: What used to take me hours, is now a simple 30 minute task. Quoting: What used to be done on a scrap piece of paper, is now done on my iPhone. Scheduling: What used to be done on excel, is now organized through the online calendar which can be accessed anywhere, anytime. Overall, I would recommend jobber to anyone running a service based business, and would be happy to answer any further questions.

Pros

-The jobber platform is very easy to use and can be learned quickly.
-Batch invoice creation is extremely helpful.
-Jobber makes quoting, booking and scheduling jobs a breeze!
-Having a client hub is a real crowd pleaser.

Cons

Jobber is overall a 5/5 software system that has been the best thing for helping my business grow. Over the almost 5 years of using Jobber, the only thing I would like to remind people is that once you delete something, there is no way to get it back. I accidentally deleted an invoice once, and it was gone for good. This was my mistake, so as long as you're more cautious than I was that day, you'll be good.

Response from Jobber Software

Andy! Thanks so much for this thorough feedback. We're so proud to work with your team and are so glad to hear we've been able to help make improvements across your processes.

Unfortunately we can't always recover deleted items, but sometimes we can, so always feel free to reach out to our Success Team in the event we can recover something just in case.

Thanks again for taking the time to leave a review :)

Replied 23/4/2019
Candi
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
5

4
Reviewed on 19/4/2023

Easy, Simple but Powerful App

Overall our experience has been great. We haven't had to contact customer service but a couple of times and they are on top of it and that is very important to me as the admin, because I am not with my employees all day, I am at the office and when they have a problem, I point them to Jobber customer service and you guys are awesome. Our employees are able to really track their time on the jobs which in the end will help them when they apply for their own electrical license.

Pros

The fact that it was very easy to implement and get our staff on the app with such ease. The customer service is awesome. I can't tell you how many times I have punted questions from my employees over to the customer service chat on their own devices to answer their specific questions.

Cons

I wish that when we invoiced from Jobber and synced it with Quickbooks, that if we have a change on that invoice, that the change would sync over to quickbooks as well. I wish that there was like a daily journal feature that could be implemented somehow. My husband comes home at night and physically writes down all the things he did that day. So like a check list for himself. If I could get him to do on his Ipad, it would save him some time I think.

Alternatives Considered

Housecall Pro

Reasons for Switching to Jobber

A plumber friend of mine mentioned it and we looked into Jobber and did a demo, plus my friend showed up some real life situations on his phone and my husband was sold.

Response from Jobber Software

Hey Candi! This was such a thorough review, thank you so much for taking the time to share your thoughts here! We especially appreciate your notes about wanting updates to sync to QuickBooks and some sort of journal space to hopefully save your husband some time. It sounds like the journal especially would be a big help for you two, so that's great feedback for us to have. Thanks again!

Replied 2/5/2023
Mary
  • Industry: Environmental Services
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 31/3/2024

CleaningCompany life saver

Pros

This was an immensely helpful product for my cleaning company - using many features including gps when employees clocked in and out, schedules, invoicing and more!

Cons

Probably more
Featured than I would ever use

Geoffrey
  • Industry: Alternative Dispute Resolution
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
0
Features
3
Ease of Use
3
Customer Support
1

3
Reviewed on 17/2/2024

Poor customer support

Pros

The software is easy to use and functions well

Cons

Their support is bad. It takes forever to talk or email someone. Days up to a week. And the person typically forwards you to someone else. Then that person doesn't know what they are talking about. It is like pulling teeth. I think teenagers run the company.

Morgan
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 21/12/2023

Perfect for a Service Company

Amazing. We constantly refer Jobber and will use it on our next home service franchise.

Pros

We founded a Preservan, a rot repair franchise, and launched it with Jobber. They’ve been a key part of our success. It’s simple to use and teachable in an hour. We can manage all franchises through one software.

Cons

The progress invoice feature could use additional features like job balances with invoices paid, but not a huge issue.

Response from Jobber Software

Hey Morgan!

We are thrilled that Jobber has been a key part to your businesses success. It's great to hear that it has been easy to learn and teach to your team! We appreciate the feedback on invoicing. Thanks for the review.

Replied 28/12/2023

Related categories