About Sawyer

Sawyer is a cloud-based camp management solution that offers booking and scheduling services for children's after-school class providers, camps and events. The solution also offers an online marketplace, where parents can register their children for semester programs and camps. Key features include online registration, an online payment gateway, a parent portal and student management. Camp and class providers can take booking orders on their website by embedding the Sawyer widget. Once a booking is initiated by a parent, details of the order can be tracked on an online dashboard. The solution also offers an online payment gateway allowing partners to add classes to a virtual cart and checkout. Besides class booking, scheduling and online payment management, the solution offers an online messaging functionality allowing users to communicate with parents and students. Additionally, class providers can join the Sawyer community to showcase their offerings on an online marketplace. This allows parents to book classes directly from the Sawyer website.
Sawyer Software - Sawyer booking
Sawyer Software - Sawyer payment processing
Sawyer Software - Sawyer record keeping
Sawyer Software - Sawyer registration
Sawyer video
Sawyer Software - Sawyer booking - thumbnail
Sawyer Software - Sawyer payment processing - thumbnail
Sawyer Software - Sawyer record keeping - thumbnail
Sawyer Software - Sawyer registration - thumbnail

Sawyer pricing

Sawyer does not have a free version.

Starting Price:
Not provided by vendor
Free Version:
No
Free trial:
N/A

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Sawyer Reviews

Feature rating

Value for Money
4.5
Functionality
4
Ease of Use
4
Customer Support
4.5
5 reviews of 200 View all reviews
Ara C.
  • Industry: Education Management
  • Company size: 2-10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 18/7/2019

Very easy to use and adds a professional look to my website

Pros

1. I love that HiSawyer is specific to use for children activities and classes. I tried other booking plugins or websites that were a "one size fits all" (appointments for nail salon or doctor's office) and well... they didn't quite fit for my business.
For instance, HiSawyer allows the possibility to see the age and birthdate of the kids, having an "older sibling discount", adding semesters or multiple locations, specially because our class doesn't have only one location... Bookings are specific for a kid's class, and it's awesome.

2. Very easy to use! All what can be done in point #1, is very easy to set up!

3. Professional look. Some other plugins I had tried before look very outdated and amateurish. I love HiSawyer fresh and professional design.

It's exactly what I was looking for for months until I bumped into HiSawyer.

Cons

I really love everything about it. If I had to really look for perfection: it would be awesome if there was an app. It might be just me, but checking it from mobile can be a little bit frustrating sometimes. Nothing out of this world, not bugs or errors, just think about checking social media from a web browser in your phone.

But other than that, I love this!

Carly W.
  • Industry: Health, Wellness & Fitness
  • Company size: 2-10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 11/5/2021

Happy Sawyer Customer

The customer service has been great since my first phone call. They helped me set everything up and always answer my questions promptly.

Pros

For me I need scheduling to be easy and not complicated but most importantly I want the parents of my students to book a class with ease!
I am not a big tech person but I found setting up everything on Sawyer to be very straightforward.
I have used other scheduling systems in the past and am so happy that I went with Sawyer.

Cons

The only thing I find a little frustrating is when I post a picture as part of a listing it takes several tries to get it to look good. It often repositions and doesn’t look good. But after a few attempts I get it right.

Karen (kate) R.
  • Industry: Events Services
  • Company size: 11-50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
2
Features
2
Ease of Use
3
Customer Support
1

3
Reviewed on 20/1/2021

Accounting and Payouts are not transparent

While I appreciate the ability to imbed registration on our website, there is no way to track click rates, their customer service is not at all educated on the software and we've gotten responses on average 3 weeks after the initial question is asked! Poor customer service, micropayouts are not transparent, and the cost for ticket items more than 70 usd is more expensive than eventbrite. Unfortunately I can not recommend this platform!

Pros

It can be imbedded on your website. Visually it is appealing to the purchaser.

Cons

Instead of paying out event registration income once, after the event, or one time at the end of each month, they pay out micro payments every 3 days. This renders keeping your checks and balances almost impossible, and we are currently paying extra payroll hours for our accountant to tally up each payment (We are talking about payouts as small as $1.25, when we are receiving as much as 10K a month with their platform). Can you imagine your accountant adding up all of those micropayments to hit 10K? It equates to hours of work. The whole process does not at all match industry standards and is very unrealistic for companies to handle. It's a hidden expense that makes the platform not worth the use.

Response from Sawyer

I am so sorry that you had a less than stellar experience at Sawyer, that is never our intent nor our goal. We continue to evolve our products because of feedback like this and would love to connect on how we can improve if you're open to it.

Replied 31/1/2021
Kimberly F.
  • Industry: Arts & Crafts
  • Company size: 11-50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 30/4/2021

Terra Arts is Delighted!

I wish you had a PHONE!

Pros

Our customers have very precise needs that have been difficult to handle for our bookkeeper. Even our CPA or QuickBooks expert was not able to satisfy our needs. Our customers sign up with a Nonrefundable Deposit about 6 months before classes begin. We almost always sell out in a couple of weeks of registration opening. Then some pay with a monthly purchase order, but not till class has already begun, and some want to be billed monthly on their Credit Card. This has been a nightmare for us and no bookkeeping system has been able to automate it, give us a roll sheet, contain a database, bill the customer, send statements and receipts, give us a list of accounts receivable, etc! We are delighted! Plus it looks great on our website and our customers believe we have stepped it up a notch! We love the financial reports and we have not really gotten started yet! I think it does so much more!

Cons

The thing we also needed but have not been able to implement in our organization we also have theater performances and we can not figure out how to sell tickets to the shows. We had to put event espresso back on our website to accommodate ticket sales.

Heather S.
  • Industry: Education Management
  • Company size: Self Employed
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 25/4/2021

Sawyer should be the "GO TO" software for running summer camps and classes

Being brand new to teaching summer camps and kids' classes I am grateful to have found Sawyer. They help me to present my brand professionally and they are affordable.

Pros

It's very easy to use and minimal learning curve. I launched a summer camp for kids and was figuring it out as I went. Sawyer made that easier for me because they had everything in place already including things I hadn't even thought of. Sawyer had all the features I needed and they continue to add more, especially when the pandemic hit and businesses needed to pivot to online classes. Their onboarding couldn't have been easier. Their front-end AND back-end interfaces are modern and "Apple-like" making it easy for me as well as users. The other softwares I tested were outdated and extremely clunky. Their customer service is very helpful.

Cons

I've used the software for going on 2 summers now and I cannot think of anything I don't like.
Oh, I wish I was able to embed my Registration page on my website myself but Saywer does it quickly so really not a big deal to me.

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