---
description: Review of Decode Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Decode | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [User Testing Software](/directory/4651/user-testing/software) > [Decode](/software/369096/decode)

# Decode

Canonical: https://www.softwareadvice.ie/software/369096/decode

> Decode 2.0 is Entropik’s unified research platform designed for teams who want to go beyond surface-level feedback and truly understand their customers. Ideal for product managers, UX researchers, marketers, and insight teams, Decode combines four powerful products in one:

1. Insights Hub – Centralise all your research data, trends, and findings for easy access and analysis.

2. User Research – Run moderated and unmoderated studies to test and refine user experiences.

3. Consumer Insights – Understand purchase drivers, sentiment, and preferences at scale.

4. AI Creative Insights – Test ad creatives with predictive and Emotion AI to identify what resonates most.

By leveraging facial coding, voice sentiment analysis, eye tracking, and attention measurement, Decode captures authentic emotional and behavioural responses that traditional surveys often miss. 

The platform supports everything from concept testing to live website optimisation, delivering real-time AI analysis, collaboration tools, and 24/7 assistance.

Who it’s for:

Decode 2.0 is built for growing brands and global enterprises alike, anyone who needs faster, deeper insights to guide product, creative, and marketing decisions.

Intended Users:

User Experience Designers, 
UX Researchers, 
Consultants, 
Research Analysts, 
Marketers, 
Product Owners, 
Consumer Insights Executives, and 
Customer Experience Managers.

Support:

Entropik offers onboarding assistance, dedicated customer success managers, live chat, email support, and a knowledge base to help your team maximise the benefits of Decode.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: Entropik Tech

## Commercial Context

- **Pricing model**:  (Free Trial)
- **Target Audience**: 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile)
- **Supported Languages**: English
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more

## Features

- A/B Testing
- AI Copilot
- API
- Access Controls/Permissions
- Activity Dashboard
- Alerts/Notifications
- Behaviour Tracking
- Benchmarking
- Charting
- Collaboration Tools
- Commenting/Notes
- Conditional Logic
- Customer Segmentation
- Customisable Branding
- Customisable Questions
- Customisable Reports
- Customisable Templates
- Customizable Fields
- Data Import/Export
- Data Visualisation

## Integrations (7 total)

- Cint
- Dynata Insights Platform
- Figma
- Google Drive
- Slack
- Toluna Start
- Zoom Workplace

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [User Testing Software](https://www.softwareadvice.ie/directory/4651/user-testing/software)

## Related Categories

- [User Testing Software](https://www.softwareadvice.ie/directory/4651/user-testing/software)
- [Market Research Software](https://www.softwareadvice.ie/directory/4222/market-research/software)
- [User Experience (UX) Apps](https://www.softwareadvice.ie/directory/4258/ux/software)
- [Live Chat Software](https://www.softwareadvice.ie/directory/4569/live-chat/software)

## Alternatives

1. [Lyssna](https://www.softwareadvice.ie/software/144529/usabilityhub) — 4.6/5 (86 reviews)
2. [Hotjar](https://www.softwareadvice.ie/software/136486/hotjar) — 4.6/5 (539 reviews)
3. [XM for Strategy & Research](https://www.softwareadvice.ie/software/175273/strategy-and-research) — 4.7/5 (424 reviews)
4. [Lightster](https://www.softwareadvice.ie/software/440012/lightster) — 4.7/5 (9 reviews)
5. [UXArmy](https://www.softwareadvice.ie/software/482836/UXArmy-User-Research-platform) — 4.5/5 (23 reviews)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/369096/decode)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/market-research/decode-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/369096/decode> |
| en-GB | <https://www.softwareadvice.co.uk/software/369096/decode> |
| en-IE | <https://www.softwareadvice.ie/software/369096/decode> |
| en-NZ | <https://www.softwareadvice.co.nz/software/369096/decode> |
| fr | <https://www.softwareadvice.fr/software/369096/decode> |

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