About ScrapRight
ScrapRight pricing
ScrapRight does not have a free version but does offer a free trial. ScrapRight paid version starts at US$49.00/month.
Alternatives to ScrapRight
Iridium Retail Manager
Motion360
Intuiflow
ScrapRight Reviews
Feature rating
- Industry: Mining & Metals
- Company size: 11-50 Employees
- Used Daily for 2+ years
-
Review Source
Help getting problems fixed
overall has been good been a few bumps in the road but always been able to sort it out
Pros
The software is easy to use has lots of features that fit our needs
Cons
There are really no cons I can think about, about the software itself. My real concern is when you need help
everything is done through email and chat lines and that does work if you are comfortable with that type of communication. I prefer to pick up a phone and talk to someone.
[SENSITIVE CONTENT HIDDEN] in Technical support has been very good to us and for our company. We appreciate her help, dedication, and quick response even though the email/chat line.
Response from ScrapRight Software
Alex, thank you for the amazing review! I appreciate the candid & honest feedback more than you know. I have spent some time today with the Support Engineers and reminded them that not everyone likes to txt & chat like you do and reminded them that our policy is to pick up the phone and call 100% of the time! Thank you for your patience with us! We appreciate your long time business with ScrapRight and all of the referrals you have sent as well!
- Industry: Consumer Services
- Company size: 11-50 Employees
- Used Daily for 2+ years
-
Review Source
Great software
We have been using this software since since Shon started and still today are using it .
Pros
It’s easy to use , easy to learn , and always improving it
Cons
Difficult combining 3 yards to one main server
Response from ScrapRight Software
Angela
Thank you so much for the solid feedback from one of our longest and first customers!! We appreciate you!
- Industry: Renewables & Environment
- Company size: 2-10 Employees
- Used Daily for 1+ year
-
Review Source
Senior Buyer
for the price I wish the program did more. I also wish that when you call tech support to fix a problem it could be done right then, that is when the customer is here-loss of customers
Pros
It makes filing reports easy. would be better if when it messes up you could fix problems to resubmit the reports. example if license was expired be able to update after the transaction.
Cons
can not fix problems. we are just stuck. the program is slow. the program is redundant, it does not do everything we need to be compliant. ie cash cards the program forces us to type and retype customer info to stay complaint.
Response from ScrapRight Software
Elizabeth, we are so sorry for your experience with https://iscrapright.com/, I believe we shared with you early on, all of the features you are looking for are available at https://scrapright.com/ and we would love the opportunity to assist you in upgrading your account. We are hoping that an upgrade would also turn that frown upside down and help get you to 5 Stars!! That's our goal! If not know that we are working on improving your experience with iScrapRight every day and we have some exciting things in the pipeline for you! Shon Duty 877-897-6422
- Industry: Wholesale
- Company size: 11-50 Employees
- Used Daily for 2+ years
-
Review Source
Scrap Right is the Right Choice
We have enjoyed excellent service for five years now. They are always willing to improve there product to keep current with technology and industry trends. I look forward to running Scrap Right in all of our future location!
Pros
The ScrapRight Software is the easy to use. Customers are in and out quickly with complete transparency. We can also recall old purchases with easy. This system has paid for its self over and over again! I have it in use at both of my yards and if ever we have a problem tech support is always available to assist.
Cons
Scrap Right is real good about addressing issues and making changes to better fit your needs.
Response from ScrapRight Software
Pat, thank you for you very kind review! We appreciate partnering with you, your companies & your employees! And we look forward to being there with you as you grow into your new locations!
- Industry: Renewables & Environment
- Company size: 2-10 Employees
- Used Daily for 2+ years
-
Review Source
Extremely happy with my decision to purchase ScrapRight's software program.
Complete Quick Books Accounting integration and full compliance with Arizona State Metal Theft Laws.
Pros
Ease of use and technical support. My staff and I were proficient with the software within 24 hours of installation. Their installation team were extremely professional, helpful as well as patient answering all of questions.
Cons
Weekend support, though available, is a little bit slower, but available. It would be nice if there were more report options, but short of that, We have zero complaints!
Response from ScrapRight Software
Stephen, really appreciate you taking time out of your busy schedule to review us! Quick question regarding reports for you, have you seen the Admin Ticket Review? Are you using it? as it can create just about any report you would ever need! Call me to schedule a time to see that in action if you haven't already!
