---
description: Review of CredentialStream Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: CredentialStream | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [Workflow Management Software](/directory/4272/workflow/software) > [CredentialStream](/software/369455/credentialstream)

# CredentialStream

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> CredentialStream provides a cloud-based solution that simplifies the credentialing and privileging of providers within healthcare organizations. CredentialStream offers a set of resources and tools that helps healthcare professionals verify their credentials before adding them to their network. The platform provides insights, including analysis of credentialing trends based on industry data. It also offers a hub module that helps businesses manage provider lifecycle through an organizational framework. Additional modules include enroll, privilege evaluate and onboard. CredentialStream also provides customer support via email, phone and more.
> 
> Verdict: Rated **3.9/5** by 120 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **3.9/5** | 120 Reviews |
| Ease of Use | 3.7/5 | Based on overall reviews |
| Customer Support | 3.9/5 | Based on overall reviews |
| Value for Money | 3.6/5 | Based on overall reviews |
| Features | 3.8/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Likelihood to recommend) |

## About the vendor

- **Company**: HealthStream
- **Founded**: 1999

## Commercial Context

- **Pricing model**: Per User
- **Pricing Details**: Please contact VerityStream directly for pricing information.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- API
- Activity Dashboard
- Activity Tracking
- Ad hoc Reporting
- Alerts/Notifications
- Application Management
- Appointment Management
- Business Process Automation
- Committee Management
- Compliance Management
- Credential Management
- Customisable Reports
- Data Import/Export
- Data Storage Management
- Data Verification
- Document Management
- Email Reminders
- Enrollments/Onboarding
- Expiration Management
- Forms Management

## Integrations (1 total)

- Docusign

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Workflow Management Software](https://www.softwareadvice.ie/directory/4272/workflow/software)

## Related Categories

- [Workflow Management Software](https://www.softwareadvice.ie/directory/4272/workflow/software)
- [Data Collection Software](https://www.softwareadvice.ie/directory/4339/data-collection/software)
- [Credentialing Software](https://www.softwareadvice.ie/directory/4719/credentialing/software)

## Alternatives

1. [CredentialMyDoc](https://www.softwareadvice.ie/software/327287/credentialmydoc) — 4.3/5 (71 reviews)
2. [QGenda](https://www.softwareadvice.ie/software/437140/qgenda) — 4.2/5 (68 reviews)
3. [Xvoucher](https://www.softwareadvice.ie/software/413006/xvoucher) — 4.8/5 (46 reviews)
4. [MedTrainer](https://www.softwareadvice.ie/software/177844/medtrainer) — 4.3/5 (148 reviews)
5. [POK](https://www.softwareadvice.ie/software/530253/POK) — 5.0/5 (7 reviews)

## Reviews

### "Get better" — 2.0/5

> **Kaitlin** | *19 March 2026* | Hospital & Health Care | Recommendation rating: 2.0/10
> 
> **Pros**: Privileges, though you cannot copy and paste and no spell check. they need to update the system, not charge and arm and a leg for an outdated system.
> 
> **Cons**: I wish it had more options and was more user friendly. the verifications. Outdated system. Please get better.
> 
> The customer service is not great, I cant believe that they charge 5,000 dollars to train new MSP's to use their system.

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### "All needed compliance in one place using one software\!" — 5.0/5

> **Melissa** | *24 June 2024* | Hospital & Health Care | Recommendation rating: 9.0/10
> 
> **Pros**: CredentialStream checked off all of the boxes for us.  Automated references and monthly compliance checks:&#10;OIG&#10;SAM&#10;NPI&#10;State Sanctions/Exclusions&#10;OPT OUT&#10;SSDMF&#10;HUB application is easy for providers to use.
> 
> **Cons**: Training was difficult as our trainer really did not understand the credentialing use of the product.
> 
> Our experience with CredentialStream has been positive.  Customer support is extremely pleasant and helpful.

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### "CredentialStream on the up & up 9/2025" — 4.0/5

> **Tamara** | *12 September 2025* | Medical Practice | Recommendation rating: 8.0/10
> 
> **Pros**: Ready for PSV action\! I love the alerts because they help me manage my deadlines and time management. The new rollouts are very interesting, and I am excited to use some of the new features that pertain to my area of work.
> 
> **Cons**: Gap information widget is not easily read and accuracy is not 100%. Down time when updates are rolled out, BUT this has gotten significantly better
> 
> Going good. I love the alerts because they help me manage my deadlines and time management. The new rollouts are very interesting, and I am excited to use some of the new features that pertain to my area of work.

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### "My honest opinion of the system" — 4.0/5

> **Charlotte** | *17 June 2024* | Insurance | Recommendation rating: 7.0/10
> 
> **Pros**: The organization of housing all provider, organization and location credentials. The ability to send a link to a new hire and they use the hub for onboarding. populating all info into the correct fields and not having to transfer date from a form they fill out. Capturing the signature and it populating to the enrollments apps. Being able to assign users at the office level to check the specific providers enrollment status of payers.
> 
> **Cons**: Every time a release happens, things break or go missing. The time spent having to correct those issue is a bit extreme.
> 
> At first, we were very disappointed in the lack of assistance during the build of the system. We were not aware that the agreement we had was self guided. The training video's were outdated and were not helpful. Once we were made aware of the misunderstanding of the training and implementation of the build, our team of reps at CS were wonderful in helping us get things built properly and functioning better. The wording in the contract was a bit misleading, but in the end we worked through it. The system is great, we are a Dental DSO, therefore there are many fields that are unnecessary and I wish they could be removed. These are fields that I am unable to customize or remove, If there was a dental platform, I believe that the system releases will be much smoother and not have as many fixes to do. It seems as many of our "custom" fields are what disappears, but those fields are needed for Dentistry so that the system works the way its needed.

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### "Excellent Product" — 5.0/5

> **Susan** | *20 June 2024* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: The ability to keep our record in one place and attach all necessary provider documents securely is very helpful.  The automations in Credential Stream are incredibly helpful and almost feel like we hired a new FTE\!   I also appreciate that if we need new fields or forms loaded, they don't nickel and dime you to death\!
> 
> **Cons**: The training is extensive and takes a bit of time to get through.  We are anxious to use all of the features, but we are still learning everything Credential Stream can do. Hopefully in the next 90 days we will be fully functional
> 
> From Demo to sales to implementation, Credential Stream staff have been helpful and knowledgeable.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/369455/credentialstream)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/credentialing/credentialstream-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/369455/credentialstream> |
| en-GB | <https://www.softwareadvice.co.uk/software/369455/credentialstream> |
| en-IE | <https://www.softwareadvice.ie/software/369455/credentialstream> |
| en-NZ | <https://www.softwareadvice.co.nz/software/369455/credentialstream> |

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