About ClickUp

ClickUp is a cloud-based collaboration and project management tool suitable for businesses of all sizes and industries. Features include communication and collaboration tools, task assignments and statuses, alerts and a task toolbar. Users can assign comments and tasks to specific team members or groups of team members. Comments and tasks can be marked as resolved or in progress, or users can create custom statuses. Projects can be viewed from an Agile dashboard or organized by assignee. The activity stream displays tasks as they’re created and completed in real time. Users can configure notifications to be sent only for specific items. The mentions feature alerts users when another team member names them in a discussion, and comments can be edited after posting. Integrations include Slack and GitHub. Support is offered over the phone and via email. Pricing is per month.
ClickUp Software - ClickUp Board View
ClickUp Software - ClickUp List View
ClickUp Software - ClickUp Box View
ClickUp Software - ClickUp tasks scheduling
ClickUp video
ClickUp Software - ClickUp Board View - thumbnail
ClickUp Software - ClickUp List View - thumbnail
ClickUp Software - ClickUp Box View - thumbnail
ClickUp Software - ClickUp tasks scheduling - thumbnail

ClickUp pricing

ClickUp has a free version and offers a free trial. ClickUp paid version starts at US$5.00/month.

Starting Price:
US$5.00/month
Pricing Details:
FREE: - 100MB storage - Unlimited Tasks - Unlimited Users UNLIMITED: $5 user/month billed annually or $9 user/month billed monthly. - Unlimited Storage - Unlimited Views - Unlimited Integrations - Unlimited Reporting - Guests and Permissions - Goals - Portfolios - Custom Fields - Send and receive emails - 1,000 Automations/month - View today's activity on Pulse (live overview) BUSINESS: $9 user/month billed annually or $19 user/month billed monthly. - All Features of Unlimited Plan - 2FA and Google SSO - Goal Folders - Custom Exporting - Private, Protected, and Default Views - Workload - Send and receive emails - All Dashboard widgets - 10,000 Automations/month - View historical data on Pulse (live overview) - Extra guests ENTERPRISE: Contact Sales for Pricing - All Features of Business Plan - Single Sign-On (SSO) - Contract Review & HIPAA - Increased API limits - Custom Onboarding - Dedicated Success Manager - Advanced Permissions - 100,000 Automations/month - Send and receive emails
Free Version:
Yes
Free trial:
Yes

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ClickUp Reviews

Feature rating

Value for Money
4.5
Functionality
4.5
Ease of Use
4.5
Customer Support
4.5
5 reviews of 2,123 View all reviews
Tanner S. Tanner S.
  • Industry: Marketing & Advertising
  • Company size: 51-200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
3
Customer Support
4

5
Reviewed on 17/11/2021

It's the next level for project management

We love it. The ability to customize templates and even create conditional work flows based on task completion is really nice.

Pros

Rarely does a project management system "have it all" but this system is jam-packed with features. if you can think it, this program can do it.

Cons

It can feel complex at first while you're getting the lay of the land, but after a while, you'll be zipping around and moving projects along.

Alternatives Considered

monday.com

Reasons for Choosing ClickUp

At the time we had two teams split between Basecamp 2 and 3 and each team liked different features. Se we found ClickUp that had everything all in one and it worked out well for us.

Switched From

Basecamp

Reasons for Switching to ClickUp

Monday was not as robust in its customization of workflows as ClickUp so we decided to go with a program that let us build out something that worked for our specific uses cases.
Verified Reviewer
  • Industry: Information Technology & Services
  • Company size: 201-500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
4
Customer Support
3

5
Reviewed on 23/11/2021

Great project managment tool

Overall it works well for what we use it for. We have many projects and tasks but not a lot of complex planning needed.

Pros

It's pretty intuitive to use and has a good balance of features without too much complexity. It's easily customized for users and automations enable pretty complex behavior if desired.

Cons

The email notification process is not the best. I often get duplicate email notifications or email notifications on my own responses to comments.

Alternatives Considered

Wrike

Reasons for Choosing ClickUp

We needed a few more features than basecamp could support such as gannt charts and subtasks.

Switched From

Basecamp

Reasons for Switching to ClickUp

Wrike is way too expensive and more confusing to use.
Aaron B. Aaron B.
  • Industry: Marketing & Advertising
  • Company size: 11-50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
2
Features
2
Ease of Use
1
Customer Support
5

1
Reviewed on 21/11/2021

ClickUp's Mantra: Overpromise, underdeliver. Lots of arrows but a hole in our quiver.

We've just been very frustrated with our ClickUp experience. I really wanted them to be the one, I truly did. I kind of felt like a cheerleader rooting for them because I liked their mission. At a certain you realize, however, that what they really love is growth - not the customer. They've made the customer their beta tester. I've submitted several bug tickets, and you know what? I got tired of it. I'm paying them to find their bugs for them - they need to be doing that themselves with only occasional, not constant, issues after releasing their product to the public. I've already submitted several issues to the company, and I haven't submitted way more. I would have much preferred to have a more refined product with fewer features.

I started to realize that the issues were not occasional things here and there - they were pervasive throughout the software. I realized the real problem wasn't with the tech - it was with the company's mindset. If the leadership didn't care about having a quality product, it was never going to be a quality product.

The frustration finally reached a point where we had to call it. I don't want a software that does this to us. Our team is moving on now, considering Notion and Asana. I hope ClickUp cleans up its act, I truly do. If so, who knows, maybe one day we'll see them again. But I'm not going to hold my breath.

Pros

ClickUp offers a huge variety of features. The company is ambitions, entrepreneurial, idea-centric, growth-oriented, and trying to accomplish great things. I'm sure their software will continue to improve. They also have excellent customer support. My favorite features are the custom fields, automations, and toggle switches (these allow you to collapse/expand lists/text in tasks and documents).

Cons

Where do I start? ClickUp has a serious problem with the customer experience. It's obvious their focus has been on growth because they have lots of expansion plans but they forgot the "nail" part of "nail then scale". ClickUp has lots of features but it feels like nothing works well and that everything is low-quality, poorly-planned, poorly-designed, etc. They tout cool features and get you excited to use them, and when you do, you find it's inefficient, or it's not in the app, or the integrations, or ... It's like there's always some issue with everything they build. It makes you wonder if they even use their own product. Nothing is easy, quick, or beautiful.

David B. David B.
  • Industry: Computer Software
  • Company size: 11-50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
5

5
Reviewed on 29/7/2021

Clickups lived up to the promise when Jira couldn't

We use clickups to manage a range of projects across different areas. Software development, bug fixing, SEO and SEO and of course content management on behalf of the clients.

Pros

Switching from Jira to Clickups was very easy. We were already working in agile manner and the team was across workflows. Clickups just provided a faster easier mechanism to achieve better results.

Cons

At first it looked like there were way too many options and configurations to Clickups, but after jumping in the ease of use made the complexity disappear.

Alternatives Considered

Asana

Reasons for Choosing ClickUp

Jira is tired and old fashioned. Clickups has a slick UX using modern single page application architecture. They did not have 15+ years of installed base to keep happy along with an application which is still basically fill in the form and submit. As a result Clickups (and I suspect others) have built an application which smashes Jira for performance and UX. It is such a pleasure to be able to drag stuff into lists as you need it, get self calculating columns, where you need them and allow the dev, QA and client delivery team to just get their work done without the clunky UX or performance of an old architected application. Click here and instantly everything updates. Automations are simple and easy to configure without messing around and work as expected straight away. We never get logged out mid step due to some obscure issue they have with their architecture.

Switched From

Jira

Reasons for Switching to ClickUp

Ease of use and performance.
Andrés j G. Andrés j G.
  • Industry: E-Learning
  • Company size: 2-10 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 25/8/2021

Probably the best project management tool in the market

I love this software and the vision of the company. This software is amazing, and I just hope in the future you're not bought by some giant company, which would probably change all the wonderful things you've done so far.

Pros

To start, the free tier is absolutely amazing, and they keep adding new stuff for free. When I started, my learning curve was minimum and, in a few hours, I had all my projects set up. It is such a complete and functional tool, and I have no complains. And the paid option will be nice for some added features and is not expensive at all.

Cons

When I started using ClickUp, my only complaint was that the free tier didn't have Gant charts. However, some months ago they added this option for free. So, my thanks to the ClickUp teams for all this gifts.

Alternatives Considered

Asana, monday.com and Jira

Reasons for Choosing ClickUp

To start, price. Also, I feel as if Microsoft Project hasn't donde any major upgrade in the way it works for a very long time.

Switched From

Microsoft Project

Reasons for Switching to ClickUp

Pricing and I felt so confortable with ClickUp that I knew my search for project management software had ended.

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