--- description: Review of Lookout Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Lookout | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Home Care Software](/directory/4779/home-care-software/software) > [Lookout](/software/370276/the-lookout-way) # Lookout Canonical: https://www.softwareadvice.ie/software/370276/the-lookout-way Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.ie/software/370276/the-lookout-way?page=2) > Lookout's software makes it as easy for Australian home care providers, and their teams, to provide the highest quality client care. Being built by care, for care, you can trust Lookout's all-in-one software to empower your entire care organisation with; rostering and scheduling, claims \& statements, remote care monitoring, compliance and reporting, client plan management, mobile workforce management, and to connect workers + clients \& their loved ones and the care team and so much more. > > Verdict: Rated **4.7/5** by 38 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 38 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: The Lookout Way ## Commercial Context - **Pricing model**: Other - **Pricing Details**: Contact The Lookout Way for pricing information. https://www.thelookoutway.com/pricing - **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia ## Features - API - Access Controls/Permissions - Activity Dashboard - Activity Planning - Activity Tracking - Admissions Management - Alerts/Escalation - Alerts/Notifications - Appointment Management - Assessment Management - Attendance Tracking - Automated Scheduling - Billing & Invoicing - Calendar Management - Care Plan Management - Charting - Claims Management - Client Management - Client Portal - Clinical Care ## Integrations (4 total) - Sisense - Tanda - Workato - Xero ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Home Care Software](https://www.softwareadvice.ie/directory/4779/home-care-software/software) ## Related Categories - [Home Care Software](https://www.softwareadvice.ie/directory/4779/home-care-software/software) - [Long Term Care Software](https://www.softwareadvice.ie/directory/4533/long-term-care/software) - [Home Health Care Software](https://www.softwareadvice.ie/directory/4406/home-health/software) - [Assisted Living Software](https://www.softwareadvice.ie/directory/3950/assisted-living/software) ## Alternatives 1. [GEOH](https://www.softwareadvice.ie/software/185626/geoh) — 4.9/5 (169 reviews) 2. [eRSP](https://www.softwareadvice.ie/software/276586/ersp) — 4.2/5 (99 reviews) 3. [AxisCare Home Care Software](https://www.softwareadvice.ie/software/126808/axiscare) — 4.6/5 (729 reviews) 4. [CareSmartz360](https://www.softwareadvice.ie/software/20460/caresmartz360) — 4.8/5 (191 reviews) 5. [ShiftCare](https://www.softwareadvice.ie/software/330693/shiftcare) — 4.6/5 (145 reviews) ## Reviews ### "Satisfied Customer" — 5.0/5 > **Karl** | *24 February 2024* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: It’s very user friendly and easy to understand. > > **Cons**: It doesn’t have some features that our other system did. > > It’s been a good experience and the product is easy to understand and use. ----- ### "Great Care Management Software" — 5.0/5 > **Geoff** | *11 February 2025* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: Very easy to use and the team are responsive to all questions > > **Cons**: It is all very functional, so I have no complaints > > The system is constantly improving. It is Australian, so they are very proactive when it comes to the changes in aged care. ----- ### "It has promise, but is not NDIS ready." — 2.0/5 > **Mark** | *30 April 2023* | Mental Health Care | Recommendation rating: 3.0/10 > > **Pros**: Great ticketing features and transparency between clients and workers.There are a lot of customisation options along with an APIAllows for self-booking. > > **Cons**: It is designed mostly for managing contractors.The API is missing core features relating to invoicingInvoicing is difficult to navigate.Cancellations are not listed on proda export and are structured poorly as options.Care plans are essentially word templates rather than forms and cannot be created or updated in the field.There are a lot of hidden addon costsWorkers cannot fill out forms.There is no document tab. Documents can only be stored in client notes.Service agreements and quotes can not be managed within the platform. > > The Lookout Way has potential. If I were providing aged care brokerage services, it would be great. Sadly it isn't suited for NDIS providers without serious hacks and compromises. ----- ### "System Superstar\!" — 5.0/5 > **Mel** | *17 November 2024* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: user friendly, simple to understand and easy to learn. > > **Cons**: nothing I think its an excellent system, > > I have had a positive experience with Lookout.. it is much better than what I have used previously ----- ### "Intuitive accounting with logical UI" — 5.0/5 > **Bradley** | *23 April 2024* | Hospital & Health Care | Recommendation rating: 9.0/10 > > **Pros**: I love that Lookout is very forward thinking in terms of technology and continual quality of life improvements because their fundamental ideas for how Home Care should work is refreshing to see > > **Cons**: The initial setup and implementation phase had all hands on deck and there is still support but with lengthier implementation times. It was in part already known and I don't have know how on the agreements we have with lookout but it is improved over previous software. > > As a tech savvy person (at least I like to think) it is really nice to see efficiency improvements, no more waiting for endless data to load slowly. Very much appreciate the seemingly continual logical improvements for how systems work, from new shortcuts being added to entire new optimized reports or functions for a regularly used function. ----- Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.ie/software/370276/the-lookout-way?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/370276/the-lookout-way) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data