--- description: Review of Astalty Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Astalty | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Workforce Management Software](/directory/374/workforce-management-software/software) > [Astalty](/software/370558/astalty) # Astalty Canonical: https://www.softwareadvice.ie/software/370558/astalty Page: 1 / 9\ Next: [Next page](https://www.softwareadvice.ie/software/370558/astalty?page=2) > Astalty is purpose-built NDIS software for Australian disability service providers. Trusted by over 1,500 businesses across Australia, Astalty brings scheduling, support coordination, participant management, invoicing, and compliance together in one connected platform — purpose-built for the complexity of running an NDIS business. Generic business software was never designed for the NDIS. SCHADS award compliance, PRODA bulk uploads, incident management, participant risk monitoring, support coordination task tracking, and mobile shift delivery all running simultaneously — Astalty was built specifically for this environment. Not adapted. Not bolted together. Built from the ground up for providers who need it to work. Create and manage rosters with built-in SCHADS award compliance. Track staff availability, leave, and unassigned shifts from a single view. Real-time notifications keep support workers informed the moment a shift changes. GPS clock-in and clock-out delivers accurate timesheets without manual follow-up or reconciliation at the end of the week. Managers can view and manage the full roster directly from their phone — making changes, cancelling supports, and accessing staff information on the go, which is especially valuable when on call. Task boards, goal tracking, budget monitoring, and NDIS plan management give support coordinators complete visibility over their caseload. Track progress against participant goals, monitor plan budgets in real time, and manage multiple participants without anything falling through the cracks. Support coordination in Astalty is designed for the pace of the role — fast to update, easy to navigate, and built around how coordinators actually work. Maintain complete participant profiles including NDIS plans, goals, support needs, medical information, and documentation. E-signatures reduce paperwork and automated alerts ensure nothing gets missed. A compliance dashboard keeps your organisation audit-ready at all times, with incident management, risk monitoring, and documentation tracking built in. Generate NDIS-ready bulk upload files and streamline your billing process. Astalty's invoicing tools are built around NDIS billing requirements, reducing errors and saving hours of manual processing every fortnight. Whether you're invoicing for a handful of participants or processing hundreds of line items, invoicing in Astalty is fast, accurate, and ready for PRODA submission. Support workers access everything they need from their phone without logging into a desktop system. View rosters and upcoming shifts, log progress notes, read previous case notes, chat with the team through in-app messaging, upload documents including NDIS Worker Screening checks, update availability and leave, and clock in and out with GPS verification. Everything is logged, timestamped, and synced in real time. Astalty serves NDIS providers across every service type — supported independent living (SIL), short-term accommodation and respite, support coordination, allied health, community access, in-home support, recovery coaching, early childhood intervention, and behaviour support. Whether you're a solo operator or a large multi-site organisation, Astalty scales with your business and your team. When you contact the Astalty support team, you're talking to someone who understands disability service delivery, not a generic helpdesk reading from a script. Fast, knowledgeable support is included as standard. 300+ five-star Google reviews. ISO 27001 certified. All data is hosted on Australian servers. Strict procedures are in place to ensure participant data never leaves Australian borders. Astalty is built for providers who can't afford compliance failures. Built for the NDIS. Not forced into it. > > Verdict: Rated **4.8/5** by 199 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 199 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Astalty ## Commercial Context - **Starting Price**: A$30.00 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: $64 per user/month for standard users. $30 per user/month for support workers. Unlimited participants included. 14-day free trial, no credit card required. 90-day money-back guarantee. No lock-in contracts, cancel anytime. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile) - **Supported Languages**: English - **Available Countries**: Australia ## Features - Ad hoc Reporting - Calendar Management - Case Management - Case Notes - Client Management - Collaboration Tools - Communication Management - Compliance Management - Contact Database - Contact Management - Customisable Reports - Customizable Fields - Dashboard Creation - Document Management - Document Storage - Email Alerts - Employee Database - Employee Scheduling - Goal Setting/Tracking - Home Health Care Management ## Integrations (4 total) - Docusign - Google Calendar - Microsoft Outlook - Xero ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support ## Category - [Workforce Management Software](https://www.softwareadvice.ie/directory/374/workforce-management-software/software) ## Related Categories - [Workforce Management Software](https://www.softwareadvice.ie/directory/374/workforce-management-software/software) - [Home Health Care Software](https://www.softwareadvice.ie/directory/4406/home-health/software) - [Social Work Case Management Software](https://www.softwareadvice.ie/directory/4089/social-work-management/software) ## Alternatives 1. 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One of my favourite features is the copy and paste function. Whether I'm completing referral forms, progress reports or other NDIS documents, I don't have to keep manually typing the same client information over and over. If there's an NDIS template available in Astalty, I can complete it directly in the system. If I'm using an external form, I can quickly copy the information across. It has made my workflow much more efficient. I also like that it calculates my billable hours and keeps my client list organised, making it much easier to manage my workload. > > **Cons**: My only real criticism is the pricing structure. There is quite a big jump between the free plan and the $64 per month subscription. I don't use the Xero invoicing features, but I still need the client management, case notes, templates and billable hours tracking. It would be great to see a mid-tier subscription for sole traders or smaller businesses that don't need the full accounting features but are happy to pay for the core case management tools. It would also be fantastic to see integrations with other accounting platforms like HNRY and MYOB. Many sole traders use these instead of Xero, and being able to generate or sync invoices directly would save a lot of time and reduce the need to manually recreate invoices in another system. Other than that, I haven't had any major issues. > > My overall experience has been excellent. Astalty has streamlined my day-to-day work and significantly reduced the amount of administration I need to do. As an NDIS Support Coordinator, I spend a lot of time writing case notes, completing referrals and preparing reports, and Astalty has made those tasks much faster and easier. The system is straightforward to learn, reliable, and clearly designed with service providers in mind. I would definitely recommend it to other Support Coordinators and Recovery Coaches looking for an efficient case management system. ----- ### "All-Rounder Software\!" — 4.0/5 > **Tiegan** | *1 June 2026* | Individual & Family Services | Recommendation rating: 10.0/10 > > **Pros**: Easy to use and great for storing client information. Billing is quick and easy and links to Xero. Great support when any issues have presented. Helps me keep on track with progress for my clients and ensure that check-ins or plan reviews are planned more efficiently. > > **Cons**: Haven't experienced any issues related to Astalty which makes it difficult to provide feedback on what I like least. > > Great overall experience and highly recommend to any users looking for software. My go to for all client management tasks, case notes and storing files appropriately. ----- ### "Good overal system" — 4.0/5 > **Carissa** | *3 June 2026* | Mental Health Care | Recommendation rating: 6.0/10 > > **Pros**: ASTALTY has been relatively straightforward to learn. It also comes with training video's and slides that take you through every process step-by-step. > > **Cons**: Funding Periods and including this into templates for Schedule of Supports. Currently you have include this information in the budget to get it to auto generate into your document. Reporting - needs some attention so you can customise what data you are needing to capture. Budget monitoring - currently it only monitors the default charge correctly and often this doesn't reflect available funding still making it easy to over spend with the funding periods in place. Price - It would be good to be able to pick and choose the features you needs and leave out the rest. Templates and Forms - there aren't may built into the system already so you have to create everything from scratch. It would be good to see actual risk assessment, support plans etc built directly into the system instead of form generating. The risks section - doesn't hit the mark for actual risk assessment. Compliance - It would be great to see this built into the platform so you had a dedicated space to upload all policies and procedures and have them marked as read for your staff. > > Excellent - The team are very responsive and take on board constructive feedback about features you'd like to see added or improved. ----- ### "Easy to use and great for staying organised" — 5.0/5 > **Wayne** | *1 June 2026* | Nonprofit Organisation Management | Recommendation rating: 8.0/10 > > **Pros**: Good value for money, very user-friendly, helpful support, easy access to client information, reliable calendar and reminders, solid reporting (with room for flexibility), and no major bugs or issues affecting daily use. > > **Cons**: There’s not much to complain about, but like any system there are always small things that can be improved over time. Overall, it does what I need it to do, and I’m keen to see the future of Astalty and what new features it brings. > > I’ve had a really good experience using Astalty. It’s very easy to configure and use compared to the previous software I was using for Support Coordination. It helps me stay organised, manage participants, and keep on top of my daily workload without overcomplicating things. ----- ### "The best NDIS CRM platform" — 5.0/5 > **Ashleigh** | *30 June 2026* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: Astalty is extremely user-friendly and has saved me a significant amount of time in my role. I love being able to quickly copy and paste client information into referral forms, which makes completing paperwork much more efficient. The shared contacts feature is excellent because contacts can be linked across multiple clients, so you don't have to repeatedly enter the same information. This is a huge improvement over ShiftCare, which I previously used. I also really like the ability to create templates for frequently used documents and emails, which streamlines my workflow even further. Overall, it has made my day-to-day work much faster and more organised. > > **Cons**: Only thing I've come across is when I go to the plan manager on a clients page, it takes me out of the client and I have to go back in. If i could copy and paste while in the clients profile that would be a plus. > > My overall experience has been very positive. The system is intuitive, efficient and designed with the user in mind. It has significantly reduced administrative time, making it easier to focus on supporting participants rather than completing paperwork. Features like shared contacts, templates and quick access to client information have made a noticeable difference to my productivity, and I would happily recommend Astalty to other Support Coordinators. ----- Page: 1 / 9\ Next: [Next page](https://www.softwareadvice.ie/software/370558/astalty?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/370558/astalty) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data