---
description: Review of Cloud Claims Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
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title: Cloud Claims | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [Risk Management Software](/directory/4423/risk-management/software) > [Cloud Claims](/software/370656/Cloud-Claims)

# Cloud Claims

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> Cloud Claims is a claims management solution that helps businesses process incident-based claims including documentation, financials, workflows, reminders and analytics. Teams can use tags to organize specific files according to requirements.&#10;&#10;Cloud Claims allows organizations to add images, videos, PDFs and other attachments for each incident. Key features include activity logs, reporting, dashboards and search functionality. Managers can audit changes, connect claims to policies and track financials including reserves, payments, approvals, check requests and documentation.
> 
> Verdict: Rated **4.7/5** by 11 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 11 Reviews |
| Ease of Use | 4.9/5 | Based on overall reviews |
| Customer Support | 4.9/5 | Based on overall reviews |
| Value for Money | 4.7/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: APP Technologies
- **Founded**: 2002

## Commercial Context

- **Starting Price**: US$2,500.00
- **Pricing model**: Other (Free Trial)
- **Pricing Details**: Pricing is based on the number of named users.  Please contact APP Technologies directly for a detailed price quote.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Canada, United States

## Features

- API
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Audit Management
- Audit Trail
- Case Management
- Claims Adjuster Management
- Claims Settlement
- Claims Tracking
- Client Portal
- Compliance Management
- Customer Management
- Customisable Reports
- Dashboard
- Data Import/Export
- Data Visualisation
- Document Management
- EDI

## Support Options

- Email/Help Desk
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Risk Management Software](https://www.softwareadvice.ie/directory/4423/risk-management/software)

## Related Categories

- [Risk Management Software](https://www.softwareadvice.ie/directory/4423/risk-management/software)
- [Claims Management Software](https://www.softwareadvice.ie/directory/3405/claims-management/software)
- [Claims Processing Software](https://www.softwareadvice.ie/directory/4761/claims-processing-software/software)

## Alternatives

1. [Jenesis Software](https://www.softwareadvice.ie/software/62001/jenesis-agency-management) — 4.7/5 (283 reviews)
2. [Onspring](https://www.softwareadvice.ie/software/165475/onspring) — 4.8/5 (105 reviews)
3. [NowCerts](https://www.softwareadvice.ie/software/64793/nowcerts) — 4.8/5 (150 reviews)
4. [VelocityEHS](https://www.softwareadvice.ie/software/160087/velocityehs) — 4.4/5 (85 reviews)
5. [BriteCore](https://www.softwareadvice.ie/software/128209/britecore) — 4.3/5 (3 reviews)

## Reviews

### "Great value - Good system" — 4.0/5

> **Gina** | *28 October 2025* | Investment Management | Recommendation rating: 10.0/10
> 
> **Pros**: Love this system and it is a great value for the money.  It is simple to use and works great for our purposes.
> 
> **Cons**: Can be glitchy every now and then but not enough to be that bothered by it.  Nothing else really is a con.
> 
> Very responsive to all my questions and tech support is great\!  Most issues have been resolved in a few hours.

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### "Cloud Claims is revolutionary compared to what I was used to." — 5.0/5

> **Mysti** | *4 December 2024* | Transportation/Trucking/Railroad | Recommendation rating: 10.0/10
> 
> **Pros**: Very easy to use. The flexibility of the reporting feature.
> 
> **Cons**: I wished I could make the incident view my default view instead of the dashboard.
> 
> In my previous organization, we used Excel to track claims. With Cloud Claims, I can easily track outstanding claims and their related costs. Additionally, the ability to centrally store contact information for our employees, track incident notes, and record all documents related to an incident is a great advantage.

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### "overall quality is great easy to input claims" — 4.0/5

> **Bonnie** | *1 December 2016* | Automotive | Recommendation rating: 7.0/10
> 
> **Pros**: easy to input claims
> 
> **Cons**: saving attachments
> 
> overall it is great, only concern is pasting in activity comment. All emails I get on claims are moved to comment in activity. I can have one that is 3 paragraphs save no problem the next one could be 10 words and won't save. Looks like it may have something to do with the bottom of email hyperlinks return email.

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### "Very pleased with Cloud Claims\!" — 5.0/5

> **Sandy** | *6 December 2024* | Logistics & Supply Chain | Recommendation rating: 10.0/10
> 
> **Pros**: Reporting and analysis capabilities, customization, expandability of data fields, and customer support.
> 
> **Cons**: I'd like to see greater flexibility on the dashboard.
> 
> Prior to implementing Cloud Claims, our claims review was several hours long and often took an entire day to complete.  With Cloud Claims, reports are run regularly and reviews are done within an hour or two.  The system has given us the ability to query data which was not previously available.  Cloud Claims has definitely improved our incident handling process.

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### "eFR and IMS is a great one-two punch for claims administration" — 5.0/5

> **Robert** | *7 November 2011*
> 
> **Pros**: Our versions of eFR and IMS are highly customized but with that we have a product that clearly does everything we want it to do and then some.  All reports of claims are input electronically through eFR and routed directly to the Risk Management Dept where we use IMS to manage the data and report the claim to our carriers.  &#10;&#10;The program is made to perform many functions automatically, for example, when an employee is scheduled to return to work from a work related injury and a note to that effect is written in the claim notes, the system automatically notifies our human resources department and our payroll department of the change in status.   &#10;&#10;We receive exemplary support from APP Technologies whenever we do have a question or concern and Paul McLaughlin of APP has been wonderful in helping to customize our system with the various ideas we have come up with while using the program.  &#10;&#10;The system is also tied into our AS400 and HR systems for sharing information
> 
> **Cons**: There really are no cons that we can come up with.  Whenever there is a problem which is rare, APP Technologies addresses the situation immediately.  Perhaps the only thing I can say from a "con" viewpoint is that we are looking forward to versions 3 and 4 and they can't get here soon enough\!
> 
> Overall I would give the software and company a solid "A" for performance and an "A+" for value.   There are systems out there costing five, even ten times as much and they do not even perform all of the functions of eFR and IMS.  If you're looking for a comprehensive risk management/claims administration program that will keep track of everything, including finances, provide statistical reports and work with multiple locations and jurisdictions, give APP Technologies and IMS a really good look.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/370656/Cloud-Claims)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/insurance/cloud-claims-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/370656/Cloud-Claims> |
| en-GB | <https://www.softwareadvice.co.uk/software/370656/Cloud-Claims> |
| en-IE | <https://www.softwareadvice.ie/software/370656/Cloud-Claims> |
| en-NZ | <https://www.softwareadvice.co.nz/software/370656/Cloud-Claims> |

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