--- description: Review of Dialshree Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Dialshree | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Cloud PBX Software](/directory/4757/cloud-pbx-software/software) > [Dialshree](/software/370837/dialshree) # Dialshree Canonical: https://www.softwareadvice.ie/software/370837/dialshree Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.ie/software/370837/dialshree?page=2) > Dialshree offers a single point of access to all the information they need regarding leads, opportunities, accounts, contacts, and more. It offers a wide range of features which include appointment scheduling, lead management and follow-ups, email marketing, lead nurturing, social media monitoring and engagement, customer surveys and feedback, analytics dashboards and reporting tools, website visitor tracking and conversion tracking among others. Dialshree automates various tasks related to sales funnels such as lead generation, lead nurturing through email marketing automation platforms like MailChimp or Salesforce Marketing Cloud and social media channels like Facebook Messenger. The software can be deployed on any web browser or mobile device with an internet connection. Visit us @ https://elisiontec.com/products/contact-center-software/ > > Verdict: Rated **4.7/5** by 74 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 74 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Elision Technologies - **Founded**: 2007 ## Commercial Context - **Starting Price**: US$15.00 - **Pricing model**: Per User (Free Trial) - **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Ethiopia, Ghana, India, Indonesia, Kenya, Namibia, Nigeria, Philippines, Rwanda, South Africa, United Arab Emirates, Zambia ## Features - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Alerts/Escalation - Alerts/Notifications - Answering Machine Detection - Auto-Dialer - Automated Routing - Automatic Call Distribution - Automatic Outbound Dialer - Blended Call Centre - CRM - Call Centre Management - Call Disposition - Call List Management - Call Logging - Call Monitoring - Call Recording - Call Reporting ## Integrations (8 total) - CRM++ CTI - Cloud IP PBX - Dial-Office IP PBX - Salesforce CTI Toolbar - SugarCRM - SuiteCRM - Third Party Risk Management - Vtiger CRM ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Cloud PBX Software](https://www.softwareadvice.ie/directory/4757/cloud-pbx-software/software) ## Related Categories - [Cloud PBX Software](https://www.softwareadvice.ie/directory/4757/cloud-pbx-software/software) - [Contact Centre Software](https://www.softwareadvice.ie/directory/4389/contact-center/software) - [Call Centre Software](https://www.softwareadvice.ie/directory/4588/call-center/software) - [Unified Communications Software](https://www.softwareadvice.ie/directory/1556/ucaas/software) - [Telemarketing Software](https://www.softwareadvice.ie/directory/4239/telemarketing/software) ## Alternatives 1. 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[LiveAgent](https://www.softwareadvice.ie/software/109980/liveagent) — 4.7/5 (1787 reviews) ## Reviews ### "Experiance of Dilshree" — 5.0/5 > **Herat** | *4 October 2019* | Financial Services | Recommendation rating: 9.0/10 > > **Pros**: Quality and features. means there are some features are really help for reducing the drop calls. and quality of Calls are also good. > > **Cons**: Two way calls without knowing investor we can guide to our agent. > > Overall Experience is good, ----- ### "Highly Recommended" — 5.0/5 > **Rajeev** | *8 June 2023* | Retail | Recommendation rating: 10.0/10 > > **Pros**: DialShree, our trusted contact center partner for over a year, has transformed our operations. Its robust features like customized call routing, intuitive IVR, and detailed reports, coupled with exceptional support, have empowered us to maximize productivity and enhance customer engagement. > > **Cons**: Couple of agent modules needs to be customized, rest is to good to use > > Amazing ----- ### "User Friendly" — 3.0/5 > **Shantanu** | *28 November 2019* | Consumer Services | Recommendation rating: 7.0/10 > > **Pros**: help us to export reports very easily.All the required details are available on screen(RTA) > > **Cons**: Sometimes it got too slow that agents are unable to logged in > > Overall good.But need to work on agent time details(agent reports).For example agent has completed 09 hours of shift but it is showing only 08 hours from outside \& when we check it from inside it is showing 09 hours. ----- ### "DialShree is recommended for better agent productivity & efficiency" — 5.0/5 > **Rajeshkumar** | *15 June 2023* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: DialShree has revolutionized our contact center operations, significantly enhancing our agent productivity and efficiency. The sticky agent feature ensures that customers are consistently connected with the same agent, fostering personalized and seamless interactions. With skill-based routing and a Multilevel IVRS system, our call routing has become smarter and more streamlined, enabling us to deliver exceptional customer experiences. We highly recommend DialShree for its remarkable capabilities in optimizing agent performance and customer service. > > **Cons**: Nothing as such, but few modules can be added at product level. > > Great experience, from \[sensitive content hidden\], entire team is super supportive. Modules are customizable \& UI is super swift. ----- ### "Dialshree - Recommended" — 4.0/5 > **Kamlesh** | *22 June 2023* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: DialShree supports Omnichannel like Phone Calls, WhatsApp, Social Media, SMS, Email, Video Call, and Screen Share. All communication channels will be available as integral features within Dialshree. All the features are impactful. very easy to use as team provide constant support and training. > > **Cons**: SMS Templates customization can be difficult at times. But their team assist us with everything. > > So far so good. Dialshree fulfilling our process requirements ----- Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.ie/software/370837/dialshree?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/370837/dialshree) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data