---
description: Review of EnableX Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
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title: EnableX | Reviews, Pricing & Demos - SoftwareAdvice IE
---

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# EnableX

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> At EnableX, we believe meaningful customer connections are built on innovation. Our AI-powered Customer Engagement Cloud empowers businesses to create personalised, dynamic and intelligent interactions by integrating real-time communication, deep data analytics, and omnichannel capabilities into every touchpoint.

Founded in 2017 in Singapore, EnableX has rapidly emerged as a trusted leader in customer engagement. Our carrier-grade platform offers a comprehensive suite of omnichannel solutions, including Programmable APIs and ready-to-deploy Conversational AI. By seamlessly combining real-time interactions—voice, video, and text—with Generative AI and advanced analytics, we help businesses deliver personalised, efficient, and impactful customer experiences across all web, app, and digital channels including RCS, WhatsApp, Facebook Messenger, and Instagram.

Led by our Founder and CEO, Pankaj Gupta, and backed by a leadership team with decades of expertise in IT and telecommunications, EnableX is dedicated to driving innovation and customer success. Our solutions are trusted by global system integrators, telecom operators, service providers, and enterprises seeking reliable, scalable, and flexible communication platforms tailored to their needs.

With extensive omnichannel integration, white-label options, and deployment flexibility across public and private clouds, EnableX helps businesses navigate and thrive in the fast-evolving digital landscape.

Because at EnableX, we don’t just enhance communication—we perfect every engagement.
> 
> Verdict: Rated **4.1/5** by 7 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.1/5** | 7 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 4.0/5 | Based on overall reviews |
| Value for Money | 4.2/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: vCloudx

## Commercial Context

- **Pricing model**: Per Feature (Free version available) (Free Trial)
- **Pricing Details**: Flexible pricing with pay-per-use, volume discounts, and full customisation to fit your business.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop)
- **Supported Languages**: English
- **Available Countries**: Afghanistan, Albania, Algeria, Andorra, Angola, Armenia, Austria, Azerbaijan, Bahrain, Bangladesh, Belarus, Belgium, Benin, Bhutan, Bosnia & Herzegovina, Botswana, Brunei, Bulgaria, Burkina Faso, Burundi and 137 more

## Features

- API
- Activity Dashboard
- Alerts/Notifications
- Audio/Video Conferencing
- CRM
- Call Recording
- Call Routing
- Caller ID
- Chat Transcript
- Chat/Messaging
- Chatbot
- Communication Management
- Contact Management
- Customisable Branding
- File Sharing
- Generative AI
- IVR
- Interaction Tracking
- Live Chat
- Mobile Access

## Integrations (12 total)

- Calendly
- CleverTap
- HubSpot CRM
- MoEngage
- PayU
- Salesforce Customer360
- Shopify
- Stripe
- Typeform
- WebEngage
- Zendesk Suite
- Zoho CRM

## Support Options

- 24/7 (Live rep)
- Chat

## Category

- [Live Chat Software](https://www.softwareadvice.ie/directory/4569/live-chat/software)

## Related Categories

- [Live Chat Software](https://www.softwareadvice.ie/directory/4569/live-chat/software)
- [Cloud Communication Platforms](https://www.softwareadvice.ie/directory/4386/cloud-communication/software)

## Alternatives

1. [Google Workspace](https://www.softwareadvice.ie/software/344998/google-workspace) — 4.7/5 (17559 reviews)
2. [Wildix](https://www.softwareadvice.ie/software/208756/wildix) — 4.7/5 (209 reviews)
3. [Zoom Workplace](https://www.softwareadvice.ie/software/101384/zoom) — 4.6/5 (14581 reviews)
4. [uContact](https://www.softwareadvice.ie/software/34514/ucontact) — 4.5/5 (81 reviews)
5. [Twilio](https://www.softwareadvice.ie/software/390005/twilio) — 4.4/5 (502 reviews)

## Reviews

### "Feedback" — 4.0/5

> **Arvind** | *12 January 2023* | Management Consulting | Recommendation rating: 7.0/10
> 
> **Pros**: internal process got easy . while having video conversation we have do file sharing
> 
> **Cons**: for future use we can keep the recording (entire client conversation
> 
> 3-easy to use and there is enough documentation for implementation .

-----

### "Good solution for remote video sessions for learning" — 4.0/5

> **Rahul** | *7 February 2023* | Nonprofit Organisation Management | Recommendation rating: 9.0/10
> 
> **Pros**: Ease of use and customer support and tech support.
> 
> **Cons**: Can have more learning features for certain areas
> 
> Good\!

-----

### "Enablex Video KYC Feedback" — 2.0/5

> **Rinkle** | *10 February 2021* | Banking | Recommendation rating: 4.0/10
> 
> **Pros**: Integration process was less complicated.
> 
> **Cons**: Issue faced in apps after integration regarding SDK and different issues on different devices.

-----

### "Easy to use product for video solutions. Great customer support." — 4.0/5

> **Rohit** | *30 January 2023* | Information Technology & Services | Recommendation rating: 9.0/10
> 
> **Pros**: Ease of use, features and technical support.
> 
> **Cons**: Nothing as such, working fine for our requirement.

-----

### "Very good video capability and customer support" — 5.0/5

> **Govind** | *1 February 2023* | Civic & Social Organization | Recommendation rating: 9.0/10
> 
> **Pros**: Ease of use, price and support by tech team
> 
> **Cons**: Nothing specific, its a satisfactory product for us

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/371273/enablex)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/live-chat/enablex-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/371273/enablex> |
| en-GB | <https://www.softwareadvice.co.uk/software/371273/enablex> |
| en-IE | <https://www.softwareadvice.ie/software/371273/enablex> |
| en-NZ | <https://www.softwareadvice.co.nz/software/371273/enablex> |

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