--- description: Review of Enso Connect Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Enso Connect | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Rental Property Management Software](/directory/150/rental-property-management-software/software) > [Enso Connect](/software/371785/enso-connect) # Enso Connect Canonical: https://www.softwareadvice.ie/software/371785/enso-connect Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.ie/software/371785/enso-connect?page=2) > Enso Connect turns guest interactions into revenue opportunities while reducing operational workload. Purpose-built for short-term rental professionals and boutique hoteliers, the platform combines AI agents for guest messaging, contactless check-in via the Boarding Pass portal, intelligent upselling, and comprehensive guest verification - all working together through a single, seamless interface. With AI AutoPilot handling up to 80% of guest communications and smart integrations with existing PMS platforms, operators can scale their portfolio without growing their team. The result: higher revenue per booking, happier guests, five-star reviews, and hospitality teams focused on what matters most. > > Verdict: Rated **4.8/5** by 65 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 65 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Enso Connect ## Commercial Context - **Starting Price**: US$100.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: Pricing varies based on your location and the number of listings you manage. Visit the pricing calculator on our website to get a customized estimate. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile) - **Supported Languages**: English, French, Spanish - **Available Countries**: Albania, Andorra, Austria, Belarus, Belgium, Bosnia & Herzegovina, Bulgaria, Canada, Croatia, Cyprus, Czechia, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar, Greece, Greenland and 35 more ## Features - AI Copilot - API - Activity Dashboard - Alerts/Notifications - CRM - Communication Management - Contact Management - Customer Database - Customisable Templates - Dashboard - Data Import/Export - Data Synchronisation - Electronic Payments - Extended Stay - For Vacation Rentals - Generative AI - Guest Check-in/Check-out - Guest Communications - Guest Experience Management - Guest Tracking ## Integrations (19 total) - Autohost - Avantio - BookingSync - Chekin App - Cloudbeds - Escapia - Guesty - Hospitable.com - Hostaway - Hostfully - Hostify - LMPM v4 - Lodgify - Mews - OwnerRez ... and 4 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - 24/7 (Live rep) - Chat ## Category - [Rental Property Management Software](https://www.softwareadvice.ie/directory/150/rental-property-management-software/software) ## Related Categories - [Rental Property Management Software](https://www.softwareadvice.ie/directory/150/rental-property-management-software/software) - [Vacation Rental Software](https://www.softwareadvice.ie/directory/4545/vacation-rental/software) ## Alternatives 1. [Hostaway](https://www.softwareadvice.ie/software/165334/hostaway) — 4.8/5 (1597 reviews) 2. [Lodgify](https://www.softwareadvice.ie/software/140962/lodgify) — 4.5/5 (1311 reviews) 3. [Guesty Lite](https://www.softwareadvice.ie/software/420050/guesty-for-hosts) — 4.7/5 (547 reviews) 4. [Breezeway](https://www.softwareadvice.ie/software/82203/breezeway) — 4.6/5 (195 reviews) 5. [Guesty](https://www.softwareadvice.ie/software/418418/guesty) — 4.4/5 (480 reviews) ## Reviews ### "\[sensitive content hidden\] is the best\! Elevated Our Guest Experience and Workflow" — 5.0/5 > **Sebastian** | *14 July 2025* | Real Estate | Recommendation rating: 10.0/10 > > **Pros**: The interface is clean and intuitive, which made it easy for our team to adopt. I really liked the automation features—especially the smart guest journey flows and the ability to customize communication based on guest behavior. The integration with our existing tools was seamless, and it gave us more control over upsells, check-in instructions, and guest verifications all in one place. It’s a solid platform for scaling operations without adding more manual work. > > **Cons**: The setup process felt a bit overwhelming at first, there were a lot of features to configure, and it took some time to fully understand how everything worked together. > > Overall, Enso Connect is a powerful platform with a lot of potential. Once we got through the initial learning curve, it really helped streamline our operations and enhance the guest experience. The automations, upsell features, and communication flows saved us time and made our process feel more polished and professional. There’s still room to improve on onboarding and reliability, but the team has been responsive and open to feedback. It’s a strong solution for operators looking to scale smartly. ----- ### "All-In-One Guest Communication & Automation" — 5.0/5 > **Liz** | *17 November 2025* | Hospitality | Recommendation rating: 8.0/10 > > **Pros**: What we like most about Enso Connect is how it brings all our guest communication into one place. Whether someone texts us, messages through Airbnb, or emails, it all flows into a single hub—no more bouncing between platforms or missing messages. Our guests also love the portal where they can request upsells or upgrades seamlessly, and the integrated insurance feature and guidebooks make the experience even more complete. It’s been a huge time-saver and an excellent way to streamline our short-term rental systems. A special shoutout to \[sensitive content hidden\] —he has been absolutely amazing\! He is communicative, responds quickly, and solves any issues we encounter. > > **Cons**: When emailing, each email starts a new email thread (this can be a bit confusing). Also getting used to the verification process (being careful not to manually approve as this could cause issues with insurance being approved if there is a claim). > > Overall, Enso Connect has been a game changer for our operations. It has unified our communication, simplified our workflows, and elevated the guest experience with a clean, modern portal. The automations and integrations have reduced our manual tasks significantly, and the guest management tools feel intuitive and thoughtfully designed. We’d highly recommend it to anyone managing short-term rentals who wants a smarter, more efficient system—\[sensitive content hidden\] and the team make the experience even better\! ----- ### "Account Cancellation and Billing" — 1.0/5 > **Gurgen** | *3 May 2025* | Hospitality | Recommendation rating: 0.0/10 > > **Pros**: he platform itself has potential. The interface is clean and offers some useful automation tools for short-term rental operators. I appreciated the idea of integrating guest communication, access, and upsells in one system — it's a promising concept. However, the execution and customer experience fell short. > > **Cons**: Review of EnsoAI (Enso Connect) Unfortunately, my experience with EnsoAI has been extremely disappointing. Despite submitting an official cancellation request well in advance, the company continued to charge my account, citing a 60-day notice policy buried in the contract. While this may be “legally” valid, it clearly reflects a lack of customer focus and disregard for users’ actual intentions and communications. Such practices may follow the letter of the law but certainly fail the test of ethics. With so many customer-friendly alternatives available today, I strongly advise against using EnsoAI for anyone in property management or hospitality. I sincerely hope the company reconsiders its approach to customer relations, or it risks losing the trust of the professional community. ----- ### "Apartment Hotel : Enso delivers seamless operation, automation and incremental revenues" — 5.0/5 > **Mike** | *8 June 2026* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: Unified inbox with AI autopilot which handles almost all of our guest comms. Boarding pass guest verification, including processing the security deposit process which then provides "Unlock door" mobile feature with our Asa Abloy key \& card less entry locks. This year we rolled out the early check-in / late check out options via the boarding pass which have been transformational in driving significant incremental revenue. We LOVE Enso :) > > **Cons**: None. Yes, there have been a few occasional bugs but these are always resolved quickly by their team > > We've been working closely with Enso for the last 3 years and their commitment to product development and 24/7 client support has been incredible. Fantastic team ... awesome product \!\! ----- ### "We love Enso\!" — 5.0/5 > **Trey** | *1 August 2025* | Real Estate | Recommendation rating: 10.0/10 > > **Pros**: 1. The value for the money is worth it. 2. The customer support is amazing\! \[sensitive content hidden\] does a great job and is thorough with responses. 3. \[sensitive content hidden\], the onboarding specialist is phenomenal\! He is incredibly knowledgeable and is always available for questions and spends as much time as needed to make sure you are equipped to run the platform\! 4. The ease of use is so much better than other platforms I have used. 5. We have had very little issues with performance or speed\! 6. Our guests love the Boarding Pass and complete communication. > > **Cons**: We wish that Enso would also control thermostat features and we wish we had the option to set up custom permanent lock codes. > > It has been amazing from day one to present. We are very happy with the progression and our experience. ----- Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.ie/software/371785/enso-connect?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/371785/enso-connect) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data