Square Appointments

4.4
Overall rating
Reviews

4.4
Overall rating
Reviews
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About Square Appointments

Square Appointments is a cloud-based appointment management solution that enables professionals to manage bookings, appointments, generate leads and accept payments. The solution suits the needs of retailers of all sizes in a variety of service industries. Square Appointments enables customers to book appointments on the go for single or multiple locations. Moreover, the solution allows customers to make prepayments for scheduled appointments. Users can review their calendars from any mobile device and plan the day accordingly. The solution sends automated notifications to clients for appointment due dates via email or text message. In addition, trainers can make notes while servicing clients for future reference. Square Appointments enables customers to make credit card payments. Square Appointments enables marketers to run promotions and loyalty programs for potential and existing clients. The solution integrates with Square Point of Sale, QuickBooks and Xero.
Square Appointments Software - Booking appointments
Square Appointments Software - Calendar
Square Appointments Software - Client data
Square Appointments Software - Login
Square Appointments Software - Notifications
Square Appointments video
Square Appointments Software - Booking appointments - thumbnail
Square Appointments Software - Calendar - thumbnail
Square Appointments Software - Client data - thumbnail
Square Appointments Software - Login - thumbnail
Square Appointments Software - Notifications - thumbnail

Square Appointments pricing

Square Appointments has a free version and offers a free trial. Square Appointments paid version starts at US$0.00/month.

Starting Price:
US$0.00/month
Free Version:
Yes
Free trial:
Yes

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Squire

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SalonBiz

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Salonized

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Square Appointments Reviews

Feature rating

Value for Money
4.3
Functionality
4.2
Ease of Use
4.4
Customer Support
4.3
5 reviews of 181 View all reviews
Rhonda
  • Industry: Consumer Services
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
0

5
Reviewed on 25/4/2023

Very Useful

There are somethings we have to work around but we were able to make it work for our business.

Pros

Square schedules appointments, takes payments and keeps track of customers all in one place at no additional charge.

Cons

It took a while to figure out. Start and end time feature on the appointment would be great.When making an edit in the auto text feature, I noticed the customer gets the default message & not what I changed it too, which enables me to not be able to use that feature.

Daja
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
4

5
Reviewed on 2/4/2020

Square is perfect for small businesses!

I love that I can integrate my google calendar with square. It’s amazing to have your days in one place! Square sends out reminders and confirmations which is amazing. My clients like the text message option. It goes right to their phone and all they have to do is look in their messages to check, no logins and passwords to worry about for them.

Pros

I love that I can complete transactions and book the same client all in one place! I’m a one man show so this makes life easy and helps me retain business!

Cons

I don’t have many complaints with square appointments. It’s worked well with keeping my schedule intact.

Heather
  • Industry: Consumer Services
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
2
Features
3
Ease of Use
3
Customer Support
2

3
Reviewed on 23/7/2021

Square for barbershop

I’m currently searching for another appointment system that has some of the features square is lacking, there’s just many things Square should offer for the beauty industry that they don’t and for such a big company they would be such a small changes I don’t understand why they don’t initiate them.

Pros

Square is one of the first POS systems that I used so I’m very familiar with it. It integrates easily with many different applications and has a fair amount of necessary features.

Cons

I pay a lot of money to use square for appointments square for payroll square for POS square for marketing etc. etc. I hate that every part of Square has a different app I wish I could all just be in one and I hate how they charge for every little thing, boy they make a ton of money off me and their customer service is horrible

Alternatives Considered

Phorest and DaySmart Salon

Reasons for Choosing Square Appointments

Vagaro’s inventory management was too time consuming

Switched From

Vagaro

Reasons for Switching to Square Appointments

Because I’m more familiar with it
Jennifer
  • Industry: Mental Health Care
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
2

5
Reviewed on 25/10/2019

So Easy To Use, Business Generating

Square Appointments has been fantastic for driving business to my private practice, as many people do not want to make a call or send an email to get started in therapy, but would prefer to just book an appointment. Also, it saves me time and energy with scheduling clients because we do not have to go back and forth discussing availability - they can just look at the calendar through the booking widget and book their own appointment.

Pros

I love that it enables my clients to easily make appointments online and sends them automated reminders, that I don't have to be involved in sending.

Cons

If you encounter a problem it can be very difficult to find the contact number for customer service through the square site.

Alternatives Considered

SimplePractice

Reasons for Switching to Square Appointments

I actually just ultimately switched from Square appointments to simple practice, even though I had a fantastic experience with Square Appointments - because I had trouble with Square Point of Sale and the additional capabilities with Simple Practice were very helpful and desirable. If I had not had issues with Square POS I likely would not have switched. I would still recommend Square Appointments to other small businesses.
Avril
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 7/2/2020

Set your Appointments and get Paid in One

I needed a way to have clients schedule consulting and also pay for the time immediately. Before I was utilizing several online platforms that were not linked .

Pros

The ease in which you are able to set up the system was delightful,non invasive and efficient. I also like the fact someone can select from a menu to better customize their engagement with the process. ANd the mobile app is nearly identical to the desktop version which makes travel mode more efficient.

Cons

My initial set up was separate from my Square account however it is now an integral component. The new integration removed the need to work

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