Shopify POS

4.6
Overall rating
Reviews

4.6
Overall rating
Reviews

About Shopify POS

Shopify POS is a point of sale solution that helps retail businesses streamline operations related to marketing, inventory management, payment processing, product reporting and more on a centralized platform. The omnichannel selling module enables staff members to configure email-based carts, send product recommendations, manage online purchases and handle shipping operations. Shopify POS allows employees to categorize products based on multiple categories and variations, such as type, season, size, color and material. It lets team members request stock transfers, maintain inventory counts, create purchase orders and handle demand forecasting processes. Additionally, it enables professionals to create customer profiles with information, such as contact details, customer tags, order history, shipping details and marketing preferences. Shopify POS comes with an API, which allows businesses to integrate the platform with several third-party solutions. It is available as part of Shopify on monthly subscriptions. Support is extended via email, phone, documentation, community forum and other online measures.
Shopify POS Software - Shopify POS check-out
Shopify POS Software - Shopify POS analytics
Shopify POS Software - Shopify POS order
Shopify POS Software - Shopify POS pickups
Shopify POS Software - Shopify POS check-out - thumbnail
Shopify POS Software - Shopify POS analytics - thumbnail
Shopify POS Software - Shopify POS order - thumbnail
Shopify POS Software - Shopify POS pickups - thumbnail

Shopify POS pricing

Shopify POS does not have a free version but does offer a free trial. Shopify POS paid version starts at US$89.00/month.

Starting Price:
US$89.00/month
Free Version:
No
Free trial:
Yes

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Browse Shopify POS Reviews

191 of 191 reviews
Sort by:
Janine
Janine
  • Industry: Retail
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 13/6/2023

I Am Most Impressed With Shopify

I’m very happy with them and have convinced my friend to sign up. She is happy with it too

Pros

I love the ease of use and learning didn’t take too much time. I use it to cash out my customers and inventory management as well as website maintenance.

Cons

The price. The additional apps can be confusing. I wish they had better apps for social media posts. They did but the social companies pulled the apps as far as I know. I can’t afford paid ads all the time and the posts directly from my products across all socials were so helpful. Now I can only post in Facebook.

Alternatives Considered

Slice and Lightspeed Retail

Reasons for Choosing Shopify POS

They had no way at the time of removing inventory from the website and my point of sale system.

Switched From

Wix and Square Point of Sale

Reasons for Switching to Shopify POS

I was able to contact someone and ask questions at shopify. The others were also more expensive for hardware.
Valerie
  • Industry: Apparel & Fashion
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
4

5
Reviewed on 16/12/2024

Shopify POS great for Small Business

It has been very positive, I’ve always received great customer service and it’s easy to train staff to use

Pros

It’s ease of use and Customer Service, also it has been very reliable

Cons

The inability to link certain discounts in advance when scheduling emails

Brittany
  • Industry: Food & Beverages
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source
Value for Money
0
Functionality
3
Ease of Use
3
Customer Support
0

1
Reviewed on 18/1/2025

Love the platform but expensive

Pros

I liked the platform all together… I love how much they have to offer…

Cons

They are extremely expensive, especially for a business just starting up

Amber
  • Industry: Maritime
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
3
Ease of Use
5
Customer Support
4

4
Reviewed on 22/10/2024

Shopify POS Works Great with 3rd Party Apps

Overall, we are able to find work arounds for most issues and eventually we get things working. The convenience of the Shopify POS App is sometimes overshadowed by a need for 3rd party apps, and lots of time fiddling around. A major plus is that most issues that I encounter are issues for everyone else too, so I can usually find my answers in an archive somewhere. The bad news is that some issues have been around for years and are still not resolved. For instance, the month-end inventory snapshot sometimes takes up to 2 weeks into the new month to show the month prior.

Pros

I love the ability to integrate our online store with our brick & mortar location. Before Shopify, we had to put in every order twice to capture the online sale. Now it's simple to manage our products both online and in store.

Cons

It doesn't have the ability to do Weighted Average Cost (or any other costing method that isn't FIFO). Additionally, Shopify POS doesn't have any report to track adjustments made to inventory-- you must go into each individual item to view adjustment history per item. There's no way to track bulk adjustments made in the inventory screen. We use 3+ apps just to make Shopify POS work as a normal POS should.

Alternatives Considered

Lightspeed

Reasons for Choosing Shopify POS

Quickbooks POS informed us all that they would no longer be supporting their POS system and that sent everyone into a scramble. Shopify was presented as a partnered alternative with many incentives to make the switch to them. We're a non-profit operation with a small brick & mortar store and an even smaller online store so it seemed like a good fit for us!

Switched From

QuickBooks Desktop

Reasons for Switching to Shopify POS

It came down to price at the end of the day. Also, I believe that the CFO was under the impression that Shopify could work with Weighted Average Cost -- we might have gone with something else if she'd known that it does not!
Charlotte
  • Industry: Building Materials
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 23/12/2024

Livesaver for order management

Pros

Shopify POS has completely transformed the way we accept orders.

Cons

Shopify POS has been a lifesaver for order acceptability.

Jason
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
5

4
Reviewed on 27/1/2025

Shopify POS gets it done

Overall was very positive. Did everything I needed it to do.

Pros

Tons of features to get your store running

Cons

Cost was a little high. Other POS systems were a little cheaper

Purnima
  • Industry: Apparel & Fashion
  • Company size: 51–200 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
3

4
Reviewed on 15/1/2025

Review for Shopify POS

Very good! highly recommend for those interested in selling goods online.

Pros

Helps businesses track their inventory, and sell online!

Cons

it requires internet, without internet you can encounter issues that would affect your business.

Verified Reviewer
  • Industry: Design
  • Company size: Self Employed
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
4

4
Reviewed on 23/1/2025

Definitely yes to small businesses!

Easy to use, customer satistactory. Best for the businesses who are just at the initial stage of the business who have less transactions and needs

Pros

Great Analytic way, easy to use, the best part is offline option for transcations

Cons

A bit pricy, some particular industries might not be able to access all the best features it has to offer

Jamie
  • Industry: Mental Health Care
  • Company size: 2–10 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
0
Functionality
4
Ease of Use
4
Customer Support
0

4
Reviewed on 18/12/2024

Shopify Review

Pros

I like that anything that uses shopify is in one location when you purchase

Cons

It can be harder to organize then some other sites

Alyx
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
3
Functionality
5
Ease of Use
5
Customer Support
4

4
Reviewed on 28/1/2025

The Most Known POS!

Pros

I love that they also have a balance account. You can have quicker pay and a designated credit kinds of account.

Cons

Nothing honestly that I don’t like about Shopify.

Calleigh
  • Industry: Packaging & Containers
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 6/3/2024

Shopify Happy User !

Overall we are super happy and impressed with our Shopify Experience. What i like most about Shopify is that it’s user friendly and customer friendly. It accepts an array of payments, it allows us to manage our entire website in a user friendly way, it synchs our inventory and order accurately and accepts our payments into our accounting software !

Pros

What i like most about Shopify is that it’s user friendly and customer friendly. It accepts an array of payments, it allows us to manage our entire website in a user friendly way, it synchs our inventory and order accurately and accepts our payments into our accounting software

Cons

Sometimes the synching to quick books is not completely accurate

Blair
  • Industry: Religious Institutions
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

4
Reviewed on 3/5/2024

Reasons to Use

Shopify was a very simple product to learn. It was simple to reach to others so that there could be many working on a entering products. We went from an really old computer software that only allowed one person to input inventory. Shopify made that work very easy to do.

Pros

After being out of retail for a few years, shopify was simply easy to use and to teach to others.

Cons

It was hard to check on human erros. Although it was simple to use checking if items were put in correct tok time.

Langston
  • Industry: Design
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 26/8/2024

Savy, Trendy & Handy POS Software

Pros

Shopify POS is my go-to POS software. I use it for almost all purchases. It's easy to scan digital cards, which is useful since most people have tap-to-buy phone capabilities.

Cons

This software is regularly updated and secure. It doesn't have any growth areas in my opinion. It's perfect.

Verified Reviewer
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
0

4
Reviewed on 13/6/2024

Easy system to connect POS with ecommerce

Pros

If you have a shopify ecommerce, Shopify POS is a no brainer to conect your shop inventory and sales to the online store

Cons

Adds the online fees to your phisical store, is better to pay for the software than paying fees for every sale. Mind the subscription you are using

Issaka
Issaka
  • Industry: Internet
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 18/10/2023

best popular e-commerce platform used by businesses of all sizes to set up and manage online...

Shopify offers extensive customer support through various channels, including live chat, email, and phone support. They also provide a wealth of resources and guides to help you set up and manage your store.

Pros

Shopify is known for its user-friendly and intuitive interface, making it accessible even for those without a technical background.

Cons

While Shopify provides a good range of themes and customization options, it may not offer the same level of design flexibility as some other platforms.

Šimon
  • Industry: Textiles
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 29/2/2024

Shopify POS

Pros

We use SHOPIFY POS daily to process our orders. We are very satisfied.

Cons

There are no accidents yet. All right. :)

Katy
  • Industry: Arts & Crafts
  • Company size: Self Employed
  • Used Daily for Free Trial
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

3
Reviewed on 2/8/2024

Shopify for small business owners

I have overall enjoyed utilizing shopify for my business needs, however didnt like the frequent glitches.

Pros

Simple for my customers to find products for sale and check out with ease.

Cons

Frequently glitching or crashing when overloaded with customers.

Amelia
  • Industry: Food Production
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 7/11/2023

Shopify work great for our online business

Pros

Automatically creates orders from online orders and sends to the shipping team
Integrates well with ship station
Easy to process wholesale orders
Keeps all the online sales data in one place with reports that are easy to use and understand
customizable and easily handles lots of SKUs
Easy to train new employees on

Cons

Transaction fees in addition to subscription fees

Jeffery
  • Industry: Retail
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
5

4
Reviewed on 14/6/2024

Shopify Review

Pros

How easy the overall system is to use and understand with ease.

Cons

Nothing at all honestly. So awesome to use.

Rachel
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Monthly for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 26/8/2024

Easy for on the go

Pros

Easy to use on the go - at events and pop ups

Cons

Sometimes the bluetooth takes a while to find the POS, but once set up, it works great

Angelica
  • Industry: Retail
  • Company size: 11–50 Employees
  • Used Monthly for Free Trial
  • Review Source
Value for Money
3
Functionality
4
Ease of Use
4
Customer Support
3

4
Reviewed on 19/11/2024

Shopify POS Review

Shopify POS has been efficient and reliable. It simplifies operations by connecting online and in-person sales, though the costs and reliance on apps may not suit all businesses.

Pros

Shopify POS integrates seamlessly with the Shopify online store, making it easy to manage inventory and sales across channels. The system is user-friendly, with tools like analytics and customer management. It’s also highly scalable for businesses of any size.

Cons

Hardware costs can be high, and some features require additional paid apps. Additionally, transaction fees can add up if you’re not using Shopify Payments.

Cassidy
  • Industry: Consumer Goods
  • Company size: Self Employed
  • Used Monthly for 6-12 months
  • Review Source
Value for Money
0
Functionality
4
Ease of Use
4
Customer Support
0

5
Reviewed on 31/8/2024

Simple interface, easy to use

Pros

Ease of navigation, simple “look” to the storefront as an employee

Cons

Employee login for remote use was challenging at times (which could easily have been user error on my part)

Anne
  • Industry: Luxury Goods & Jewelry
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 27/6/2023

Fantastic Product!

It has been so good! I have the ability to market world wide from Zimbabwe and the website never goes down.

Pros

I find it very easy to use and their customer support is fantastic! I have had very few problems in the 8 years I have worked with them that they couldn't solve.

Cons

I would like to say nothing but once in a while a template is a bit of a challenge but that may be more to do with my abilities than them.

Rono
Rono
  • Industry: Computer Software
  • Company size: Self Employed
  • Used Monthly for 1-5 months
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
4
Customer Support
4

4
Reviewed on 14/6/2023

Shopify POS changed the eCommerce point-of sale scene. It only gets better!

Overall, Shopify POS is one of the best point-of-sale system for online shops.

Pros

I really love how I can manage sales, customers and products in one platform.

Cons

Shopify's customer support can be frustrating sometimes with their slow response.

Aydin
  • Industry: Events Services
  • Company size: 2–10 Employees
  • Used Monthly for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 12/7/2023

Pos Is Cool

it is very Quick and effective to help with hooking u a card reader to make the process quick and painless for customers and employees

Pros

it allows us to take Quick payments at events!

Cons

when i receive an online order i also relieve the message through pos- not a huge deal i just turned off the notification. not really a CON

Liam Styles
  • Industry: Retail
  • Company size: 11–50 Employees
  • Used Daily for Free Trial
  • Review Source
Value for Money
1
Functionality
2
Ease of Use
3
Customer Support
1

3
Reviewed on 5/8/2024

Expected Better, But Time May Yield a Better Product

Shopify POS, at time of trial (2021) was not at a usable state for a retail business. Developed by a tech company without any real knowledge of brick & mortar retail operations, it is not nearly robust enough for a store with a sizeable inventory or services.

Pros

Shopify POS is convenient for a small store with a very small product catalogue. Boutiques and cafes would be most appropriate.

Cons

Had to use on an ipad w/ other specific hardware. It was rife with compatibility issues and half-baked features built on Shopify's piecemeal app system.

Alternatives Considered

Lightspeed

Reasons for Choosing Shopify POS

We wanted to test an environment like Shopify, which had both POS and eCommerce solutions baked into a single system.

Reasons for Switching to Shopify POS

In the interest of using a single system instead of several talking via API.
Lindsey
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
3

5
Reviewed on 26/11/2024

Shopify POS is the clear choice for businesses who use Shopify

Overall we love Shopify POS, but we feel we are being held at ransom to pay higher prices for their hardware. If you want the seamless integration, you will pay their over the top prices for POS hardware.

Pros

The ease of use of Shopify is my favorite thing about Shopify POS. Integration to our online store is seamless and makes inventory management a breeze. There are a lot of features we use as well such as discount application, and accepting multiple forms of payment that we find especially useful.

Cons

The price of Shopify and hardware cost leave something to be desired. They are much higher priced compared to other POS companies.

Alternatives Considered

Square Point of Sale

Reasons for Switching to Shopify POS

The integration was much more seamless than Square's options.
Sitav
  • Industry: Apparel & Fashion
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Functionality
5
Ease of Use
5
Customer Support
3

5
Reviewed on 31/10/2024

Our Go-To Retail E-Commerce Integrated Program

Shopify is incredibly helpful! The ability this program has to sync up with other applications makes it a seamless tool for e-commerce. It is very easy to calculate shipping costs, print receipts, mark items as arrived, etc. As a manager who has younger part-time retail employees, I require an easy-to-use program that doesn't take an enormous amount of time to learn, and Shopify was a perfect fit!

Pros

Very easy to learn - I had to learn this program myself at my old job, no set-up training with the company I worked for, so I had to teach myself on the job, and thankfully Shopify was very easy to learn, user-friendly and offers a lot of capabilities that are easy to find in their system.

Cons

Not too much to complain about, Shopify was easy to learn, my part-time employees had no problem learning it, and my favorite part was the seamless integration with things like UPS and our CRM system, so that generating shipping labels and marking retail items as arrived was a piece of cake!

Darren
  • Industry: Nonprofit Organisation Management
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Functionality
5
Ease of Use
5
Customer Support
3

5
Reviewed on 18/11/2024

Superior analytics

The analytics are quite superior to any other industry specific tool available to us.

Pros

The UI and how easy it is to use. Specifically, I like how simple it is to being able look up products.

Cons

Adding an existing customer to an order.

Reasons for Choosing Shopify POS

The solution we used is not listed, but analytics and e-commerce were the primary reasons.

Switched From

WordPress

Reasons for Switching to Shopify POS

Analytics we important to us and no other solution in the diving industry was available.
Amberlyn
  • Industry: Arts & Crafts
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
0

4
Reviewed on 10/2/2024

Shop uses shopify

overall we are pretty happy with shopify. It is pretty easy to use and the learning curve isn't difficult. It has some great features that really enhance our business and make things more efficient.

Pros

It is much-needed in our shop and way better than trying to use a regular register and then keep track of sales, inventory etc. It makes life a lot easier for us and the accountant. We are currently implementing a bar code system that will make it even easier and better. We carry thousands of items from many different vendors and it is a challenge to keep track. Shopify not only makes it possible, it has features that organize and allow the vendors to check in themselves and see what has sold and keep track of their inventory

Cons

It occasionally crashes and is hard to restart. It can be very inopportune. It also requires a lot of hours to set up. I have only called customer service once, but it wasn't super helpful. Not bad service, just not as much as I would have liked.

Alternatives Considered

Square Point of Sale and Clover

Reasons for Choosing Shopify POS

the features vs price seemed like a better move

Switched From

Clover

Reasons for Switching to Shopify POS

They have some extra features that were a better fit. The inventory feature was especially desirable. Also they are more suited to our needs while the others were more applicable to different kinds of shops. The price point was reasonable as well and there is room for growth.
Gina
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 6/7/2024

Great for new small businesses

Great customer service and extremely easy way to perform any kind of retail transactions online

Pros

Extremely helpful to use if just opening an online business and creating a really good platform for your clients and consumers to shop

Cons

Learning the app and the website is a little bit confusing it first, but you get to know bottom line of it

Ritu
  • Industry: Biotechnology
  • Company size: 5,001–10,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
4

4
Reviewed on 16/10/2024

Shopify POS provides the user friendly and quality POS solution

I have overall very positive experience with Shopify POS. I have been so impressed with everything that Shopify offers. It works great with our marketing automation and accounting software. The integration and their reporting is very impressive as well. I overall recommend it every business.

Pros

I personally like the user interface which is clean and user friendly. The navigation is easy and anyone can manage the transactions. Handling online returns is also very easy with Shopify POS.

Cons

Some standalone features and offline transactions options are missing. Hopefully, Shopify will work on those features.

Guillermo
  • Industry: Package/Freight Delivery
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
3

4
Reviewed on 9/8/2024

Finance and internal operations director

My overall experience with Shopify POS has been positive. The system is intuitive and easy to use, offering seamless integration with the online store, which simplifies inventory management and sales tracking. The ability to customize features and accept various payment methods enhances its flexibility. However, there are occasional technical issues, but support is responsive though I believe it can improve further. Overall, it's a reliable solution for managing both in-store and online sales.

Pros

It is very intuitive and friendly user for someone with little experience in the ecommerce sector.

Cons

Its seamless integration with the Shopify online store, making it easy to manage inventory, sales, and customer data all in one place. The user-friendly interface and the ability to accept multiple payment methods were also major advantages.

Marius
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 30/12/2023

Best way to start ecommerce website

Very satisfied and not looking to change. What's great about Shopify is that it is constantly improving and the costs remain the same. I'm sure that any issues I have now will only get smaller or fully solved.

Pros

I never had experience in running an ecommerce shop, so it was scary at first. But once I started setting up shopify, each step was so easy that I quickly became confident in running my store. Also, it is extremely cheap for the functionality you get.

Cons

Certain areas lack functionality e.g. website design is very limited. Also, returns management is not good enough for us to use effectively, hence we had to use a different service for that.

Alternatives Considered

Wix and BigCommerce

Reasons for Switching to Shopify POS

Shopify has the most integration opportunities with other marketplaces and services. It is also the cheapest option for the size of our product catalog.
Afsheen
  • Industry: Apparel & Fashion
  • Company size: Self Employed
  • Used Daily for Free Trial
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 2/12/2024

Shopify is expensive but pays off

My overall experience with shopify is satisfactory. Its user friendly yet expensive

Pros

The best thing about shopify is their ease of use and minimum fee for new users , also $1 for first month and customer reviews option.

Cons

Its costly when you keep on adding apps to scale your shop .

Alternatives Considered

Squarespace

Reasons for Choosing Shopify POS

I made switch because Fourthwall doesn't offer customer reviews and it really effects the t-shirt shop because people don't buy from ghost websites/ shops

Switched From

Wix

Reasons for Switching to Shopify POS

because its cheap then shopify and I have read a lot of reviews about squarespace user friendliness
Adeem
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 11/11/2024

Perfect Timesaver

Pros

What we like best about Shopify POS is how well it integrates with the overall Shopify system and makes it much easier for us to carry out our reporting and accounting come tax season.

Cons

The recent customer receipt selection option doesn't seem to have an option to be turned off which slows down the checkout time.

Dan
  • Industry: Hospitality
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
3
Ease of Use
5
Customer Support
5

5
Reviewed on 25/8/2024

Great for instore orders.

Shopify POS has greatly helped to streamline our instore ordering process and saved a lot of pen and paper work.

Pros

We use Shopify POS to manage our walk in orders, it links directly to our stock levels on our main site and is easy to use.

Cons

Some apps don't integrate with POS so some products in which we have multiple options, that usually require an app, need to be input manually.

Ileana
  • Industry: Consumer Services
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source
Value for Money
1
Functionality
1
Ease of Use
3
Customer Support
2

3
Reviewed on 4/7/2024

Shopify good for a simple fast shop not the best for personalized brand

Great beginner site if you dont really want to personalize it much.

Pros

At the time Shopify made it easy to create new product listings & integrate them to etsy.

Cons

Very limited on how you designed your shop and where you sold your products.

Amanda
  • Industry: Medical Practice
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 3/10/2024

Inventory win

Overall great experience- easy to start and customers love the options

Pros

Love the ease of keeping inventory in stock and allowing customers to show onkine

Cons

Nothing- it is easy to set up and maintain

Daniella
  • Industry: Cosmetics
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
3
Functionality
4
Ease of Use
5
Customer Support
3

3
Reviewed on 20/9/2024

Shopify POS for transactions

Overall shopify did its job when it came to processing and putting through transactions. I would say the downsides are more so when the internet connection isn’t great which can cause some issues and disruptions to processing.

Pros

I liked that Shopify had everything you need to see on screen. Making it easy to view transactions and what was scanning up before processing it through.

Cons

I had problems sometimes with items scanning incorrectly or taking a while to process transactions which made it quite slow. It could have been the internet connection that affected this though and not the app itself.

Zouhair
  • Industry: Retail
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 16/6/2024

Impressive performance and features.

Even though the basic features are robust, the customization options for the POS interface and receipts are somewhat limited and need to offer more flexibility and options.

Pros

The interface is intuitive and user-friendly
Seamless integration with our online Shopify store.
Detailed sales reports and analytics.

Cons

Although the POS works offline, some features are restricted without an internet connection and need to be improved.

Brandi
  • Industry: Apparel & Fashion
  • Company size: Self Employed
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

4
Reviewed on 23/11/2024

Great for in person sales

I like that I'm easily able to select products from my inventory for in person sales

Pros

I like that I can accept payments on my phone.

Cons

A little difficult to set up on your own

David
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 13/10/2024

Perfect if you already use shopify

Pros

connects with our online e-commerce, csm can follow and easier books to keep

Cons

No free equipment as oppposed to square competitor

Alternatives Considered

Square Point of Sale

Reasons for Switching to Shopify POS

I tried both, the other one, square, was totally free but hardware less complete
Heather
Heather
  • Industry: Nonprofit Organisation Management
  • Company size: 11–50 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
3

5
Reviewed on 15/6/2024

Shopify POS

Pros

I love how easy it is to get started and how easy it is to use. Its so convenient, and i love that you can run credit or debit cards for payments with just your phone.

Cons

I like everything about shopify POS so far.

Natasha
  • Industry: Public Relations & Communications
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 25/11/2024

POS made easy with the gold standard

Pros

Shopify POS is the gold standard for POS systems. It is easy to use and reliable.

Cons

I have not had any issues using Shopify POS.

Daniel
Daniel
  • Industry: Furniture
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 8/9/2024

Shopify helps to Sell-ify more items.

It is a very pleasant and easy experience, make a smooth process out of selling items. But I can't speak to the admin side of the app.

Pros

Very easy to learn, especially if you have used any other point of sale applications. Take multiple forms of payment easy. Even tap credit cards or phones for payments.

Cons

Not much to dislike. Occasionally it takes a little while for a transaction to fully process, but by and large everything works quickly.

Autumn
  • Industry: Arts & Crafts
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
3
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 11/11/2024

Love it for my small business

Great experience, helped me navigate the retail world seamlessly

Pros

Syncs with online store and is great for small businesses

Cons

The advanced features can get pricey and a Shopify store is needed

Juliette
  • Industry: Apparel & Fashion
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
0

5
Reviewed on 4/4/2024

Best tool for retail

Pros

It is fully integrated with Shopify, so we have one tool for both the website and the stores.

Cons

We struggle to create new accounts so we have to use old ones all the time.

Kristen
  • Industry: Consumer Goods
  • Company size: Self Employed
  • Used Monthly for 6-12 months
  • Review Source
Value for Money
1
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 3/9/2024

Handy point of sale!

I love using shopify pos as it eliminates customers having to etransfer or pull out cash to pay me.

Pros

I love that I can can have a point of sale at markets when selling my art

Cons

I dislike having to pay for the product, as this is how I make money.

Cameron
  • Industry: Arts & Crafts
  • Company size: Self Employed
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 24/10/2024

Great for Small Business

It's very easy to keep track of my sales, add discount codes, add new inventory, and run my small business using Shopify.

Pros

As a small business owner, it's very easy to keep track of my sales with Shopify.

Cons

There's not anything that I don't like about it.

191 reviews

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