Shopify POS

4.6
Overall rating
Reviews

4.6
Overall rating
Reviews

About Shopify POS

Shopify POS is a point of sale solution that helps retail businesses streamline operations related to marketing, inventory management, payment processing, product reporting and more on a centralized platform. The omnichannel selling module enables staff members to configure email-based carts, send product recommendations, manage online purchases and handle shipping operations. Shopify POS allows employees to categorize products based on multiple categories and variations, such as type, season, size, color and material. It lets team members request stock transfers, maintain inventory counts, create purchase orders and handle demand forecasting processes. Additionally, it enables professionals to create customer profiles with information, such as contact details, customer tags, order history, shipping details and marketing preferences. Shopify POS comes with an API, which allows businesses to integrate the platform with several third-party solutions. It is available as part of Shopify on monthly subscriptions. Support is extended via email, phone, documentation, community forum and other online measures.
Shopify POS Software - Shopify POS check-out
Shopify POS Software - Shopify POS analytics
Shopify POS Software - Shopify POS order
Shopify POS Software - Shopify POS pickups
Shopify POS Software - Shopify POS check-out - thumbnail
Shopify POS Software - Shopify POS analytics - thumbnail
Shopify POS Software - Shopify POS order - thumbnail
Shopify POS Software - Shopify POS pickups - thumbnail

Shopify POS pricing

Shopify POS does not have a free version but does offer a free trial. Shopify POS paid version starts at US$89.00/month.

Starting Price:
US$89.00/month
Free Version:
No
Free trial:
Yes

Alternatives to Shopify POS

Shopify POS Reviews

Feature rating

Value for Money
4.5
Functionality
4.5
Ease of Use
4.6
Customer Support
4.5
5 reviews of 147 View all reviews
Dawit
Dawit
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
5

5
Reviewed on 14/6/2023

Seamless and Efficient: How Shopify POS Transformed Our Retail Operations

Our overall experience with Shopify POS has been exceptional. From the moment we implemented it in our retail business, we immediately noticed the positive impact it had on our operationsFirst and foremost, the user interface of Shopify POS is incredibly intuitive and easy to navigate. Our staff quickly adapted to the system, and even those who were not technologically inclined found it simple to process transactions, manage inventory, and access customer information.The seamless integration between Shopify POS and our online store has been a game-changer for us

Pros

What we liked most about Shopify POS is its seamless integration with our online store. The ability to sync our inventory across multiple sales channels in real-time has been a game-changer for our business. Whether a customer purchases a product online or in-store, our inventory is automatically updated, preventing overselling and ensuring accurate stock levels

Cons

While Shopify POS has many great features, one aspect that we liked least is the limited customization options for the user interface. As a business owner, I appreciate having the ability to tailor the system to match our branding and unique needs. However, with Shopify POS, the customization options are somewhat limited, and I felt restricted in terms of design and layout. It would have been great to have more flexibility in customizing the appearance of the POS system to align it with our brand identity. Although this didn't significantly impact the functionality or performance of the system, it would have been a valuable addition for creating a truly personalized experience for our customers

Amberlyn
  • Industry: Arts & Crafts
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
0

4
Reviewed on 10/2/2024

Shop uses shopify

overall we are pretty happy with shopify. It is pretty easy to use and the learning curve isn't difficult. It has some great features that really enhance our business and make things more efficient.

Pros

It is much-needed in our shop and way better than trying to use a regular register and then keep track of sales, inventory etc. It makes life a lot easier for us and the accountant. We are currently implementing a bar code system that will make it even easier and better. We carry thousands of items from many different vendors and it is a challenge to keep track. Shopify not only makes it possible, it has features that organize and allow the vendors to check in themselves and see what has sold and keep track of their inventory

Cons

It occasionally crashes and is hard to restart. It can be very inopportune. It also requires a lot of hours to set up. I have only called customer service once, but it wasn't super helpful. Not bad service, just not as much as I would have liked.

Alternatives Considered

Square Point of Sale and Clover

Reasons for Choosing Shopify POS

the features vs price seemed like a better move

Switched From

Clover

Reasons for Switching to Shopify POS

They have some extra features that were a better fit. The inventory feature was especially desirable. Also they are more suited to our needs while the others were more applicable to different kinds of shops. The price point was reasonable as well and there is room for growth.
Verified Reviewer
  • Industry: Cosmetics
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
1
Features
2
Ease of Use
3
Customer Support
1

3
Reviewed on 29/5/2023

A Solid Option for Small Businesses, But Not Without Its Drawbacks

I have a love-hate relationship with Shopify POS. On the one hand, it integrates seamlessly with Shopify E-commerce, which makes life much easier. On the other hand, it is not very useful as a standalone POS system. If you are not using Shopify E-commerce, I would recommend staying away from Shopify POS, as you will likely be disappointed with the lack of basic features. Additionally, customer support is difficult to reach and unhelpful.

Pros

Shopify POS has a user-friendly interface that is easy to learn and use, even for new business owners. It integrates seamlessly with Shopify e-commerce, making it easy to manage both your online and in-store sales.

Cons

Shopify POS is sluggish, slow on older devices, and incompatible with non-Shopify hardware. The Order Printer app is broken even on the native iOS platform. There is no credit card payment gateway integration for merchants in the Middle East, and no inventory reporting.

Alternatives Considered

Wix and Square Point of Sale

Reasons for Switching to Shopify POS

Because of having an e-commerce website on Shopify.
Šimon
  • Industry: Textiles
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
0

5
Reviewed on 29/2/2024

Shopify POS

Pros

We use SHOPIFY POS daily to process our orders. We are very satisfied.

Cons

There are no accidents yet. All right. :)

Maile
  • Industry: Consumer Goods
  • Company size: 2–10 Employees
  • Used for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
5

5
Reviewed on 9/2/2021

Mostly good

Despite the minor flaws, I still use Shopify POS because it is the easiest POS solution for my business. The pricing is fine as well.

Pros

The Shopify POS is linked to my product list, which makes it easy to select which product(s) shoppers are buying.

Cons

It was hard to set a temporary sales tax. I live in Oregon where we don't have a sales tax, but sometimes travel to other states for conventions or shows. While at the show I need a way to set a location-based temporary sales tax and at the same time allow my online customers to check out without any sales tax. That was surprisingly hard to do last time I used Shopify POS. It's possible the problem has been fixed by now... I haven't used it since before the pandemic started.

Related categories