Shopify POS - Reviews page 2

Pros

As a small business owner, it's very easy to keep track of my sales with Shopify.

Cons

There's not anything that I don't like about it.

Pros

Easy to use and integrate with other systems

Cons

It's a bit expensive to start but more than pays for itself in the long run

Pros

If you have a shopify ecommerce, Shopify POS is a no brainer to conect your shop inventory and sales to the online store

Cons

Adds the online fees to your phisical store, is better to pay for the software than paying fees for every sale. Mind the subscription you are using

Pros

Simple for my customers to find products for sale and check out with ease.

Cons

Frequently glitching or crashing when overloaded with customers.

Pros

I liked the platform all together… I love how much they have to offer…

Cons

They are extremely expensive, especially for a business just starting up

Pros

Super easy to set up online store front for web customers

Cons

Loved it all. It is great. I have no complaints.

Pros

We use SHOPIFY POS daily to process our orders. We are very satisfied.

Cons

There are no accidents yet. All right. :)

Pros

Shopify is known for its user-friendly and intuitive interface, making it accessible even for those without a technical background.

Cons

While Shopify provides a good range of themes and customization options, it may not offer the same level of design flexibility as some other platforms.

Pros

It has great tracking of sales, fulfills orders accurately

Cons

It takes time to get inventory right. It has a delay.

Pros

I like that anything that uses shopify is in one location when you purchase

Cons

It can be harder to organize then some other sites

Pros

Shopify integrates well with other platforms like Etsy for seamless integration of print on demand products.

Cons

Shopify had an expensive fee model that made it one of the more expensive options.

Pros

Shopify POS is easy to use. I use it on my phone and have minimal problems.

Cons

I did have an issue connecting after the initial connection but it was worked out after contacting support.

Pros

Automatically creates orders from online orders and sends to the shipping team
Integrates well with ship station
Easy to process wholesale orders
Keeps all the online sales data in one place with reports that are easy to use and understand
customizable and easily handles lots of SKUs
Easy to train new employees on

Cons

Transaction fees in addition to subscription fees

Pros

It’s is nice point of sale system which integrates with online stores as well, real time inventory updates is very nice feature

Cons

Pricey for Small business ow. And customer support is also not very effective

Pros

I love that they also have a balance account. You can have quicker pay and a designated credit kinds of account.

Cons

Nothing honestly that I don’t like about Shopify.

Pros

Easy to use on the go - at events and pop ups

Cons

Sometimes the bluetooth takes a while to find the POS, but once set up, it works great

Pros

Ease of use
Quick to use
Not a long process to Check out

Cons

I don’t have anything I don’t like about Shopify

Pros

Shopify POS integrates seamlessly with the Shopify online store, making it easy to manage inventory and sales across channels. The system is user-friendly, with tools like analytics and customer management. It’s also highly scalable for businesses of any size.

Cons

Hardware costs can be high, and some features require additional paid apps. Additionally, transaction fees can add up if you’re not using Shopify Payments.

Pros

I love the ease of use and learning didn’t take too much time. I use it to cash out my customers and inventory management as well as website maintenance.

Cons

The price. The additional apps can be confusing. I wish they had better apps for social media posts. They did but the social companies pulled the apps as far as I know. I can’t afford paid ads all the time and the posts directly from my products across all socials were so helpful. Now I can only post in Facebook.

Alternatives Considered

Slice and Lightspeed Retail

Reasons for Choosing Shopify POS

They had no way at the time of removing inventory from the website and my point of sale system.

Switched From

Wix and Square Point of Sale

Reasons for Switching to Shopify POS

I was able to contact someone and ask questions at shopify. The others were also more expensive for hardware.

Pros

Ease of navigation, simple “look” to the storefront as an employee

Cons

Employee login for remote use was challenging at times (which could easily have been user error on my part)

Pros

Setting up and utilizing Shopify POS proved to be a fast and effortless process. Since I had already established my online store using Shopify, all I had to do was install Shopify POS on my iPhone, and I was ready to begin selling. The seamless integration between my store and the POS system for managing products, customers, and orders made the entire management process highly efficient.

Cons

Honestly, I don't have any significant criticisms about Shopify. If I were to mention a minor drawback, it would be that not all features are included by default, and additional apps are required for certain functionalities unless you opt for Shopify Pro.

Pros

The ability to have customers shop our website while at an event.

Cons

Needing to have wifi at events can be limited and hard to complete orders without it.

Pros

Shopify is one of the best sets where a merchant can set his or her goods for sale this is just because it is easy to deal with and has experts to help in case of any challenge.

Cons

It processes payments from different kinds of payment methods and also supports virtual payment methods.

Pros

I like because it has easy functionality and modern, clear design

Cons

I don't have any of negative experiences about the app.

Pros

Very organized on the payments processed

Cons

Fees....Fees.....and more Fees simple as that!

Pros

Shopify is easy to use because it is very basic and simple.

Cons

It's another APP to have to deal with in this world of technology.

Pros

Anyone with the money can get it. No credit Check

Cons

You need a smart phone and a card reader to accept Point of Sale Transactions.

Pros

e-commerce customers enter their orders, information is transmitted to our DC, the DC transmits back shipping information, the shipping information is emailed to the customer and we get paid.

Cons

It still programs in computer language. Changing content isn't as simple as it could be for non-programmers like most of the users/admins probably are.

Pros

I find it very easy to use and their customer support is fantastic! I have had very few problems in the 8 years I have worked with them that they couldn't solve.

Cons

I would like to say nothing but once in a while a template is a bit of a challenge but that may be more to do with my abilities than them.

Pros

I enjoy using Shopify especially as a consumer. It lets me know when packages ship

Cons

I can’t say there was anything I didn’t like I just chose not to continue with retail so didn’t need to use it anymore

Pros

I really love how I can manage sales, customers and products in one platform.

Cons

Shopify's customer support can be frustrating sometimes with their slow response.

Pros

it allows us to take Quick payments at events!

Cons

when i receive an online order i also relieve the message through pos- not a huge deal i just turned off the notification. not really a CON

Pros

1.Support connecting to multiple sales platforms (Amazon/Facebook/Pinterest)2. Helps search engine optimization (SEO)3. More than a thousand extensions, powerful

Cons

1.Some extensions need to be paid2.Do not support email hosting service3.Do not support hosting on third party servers4.Commission will be charged for each transaction (about 2.5% of each transaction)

Alternatives Considered

WooCommerce

Reasons for Switching to Shopify POS

Get purchase order recommendations based on recent commodity performance or seasonality.

Pros

Easy to use, also it provides many apps which needed for the business, also it provides sales report which is helpful too.

Cons

you can not differenciate the each product shipping fee and delivered time period.

Pros

How easy it is to manage inventory and how well it works with my online store.

Cons

The cost is a little more expensive than what’s out there so I wish electronic payments were a little cheaper

Alternatives Considered

Square Point of Sale

Reasons for Switching to Shopify POS

Shopify POS had the ability to work with our online store a lot easier than Square. Customer service from Shopify POS was of a greater standard.

Pros

It's really seamless on how the customer is notified with shipments, product back orders and also inventory so that they can make an informed decision at point of sale.

Cons

There's always an issue with applications in that you would need to go to the main website to pull certain order shipments and tracking sales reports beyond 3 months.

Alternatives Considered

Square Point of Sale

Reasons for Choosing Shopify POS

Settlement period for most of those platforms listed are very hard to program and understand so we just moved to a platform that allowed multiple currencies and instant settlement.

Switched From

WooCommerce and PayPal

Pros

I love that I am able to create and scan barcodes versus entering prices and descriptions when customers make a purchase, its more efficient and I can keep track of what I have, sold and sale items. It's really great!

Cons

They are a couple of pricing plans you can choose from (monthly rates) but there are still some charges you will incur; like fees for on line sales and in-person sales.

Alternatives Considered

Square Point of Sale

Reasons for Switching to Shopify POS

Another small business owner told me about it (someone I trust)

Pros

Shopify POS was quick and easy to set up and use. Having already set up my ecommerce store in Shopify, it was a simple matter of installing the Shopify POS on my iPhone and start selling. The direct links between my store and pos for products, customers, and orders make management very streamlined. The free version (POS Lite) is full featured and meets most of the needs of my small business.

Cons

I wish that I was able to add at least one additional staff role using the Shopify POS Lite version. I am not willing to upgrade to Pro for $89 per month just to add this feature. It would be nice if Shopify offered a mid-tier subscription... something around $30 per month.

Alternatives Considered

FooSales

Reasons for Switching to Shopify POS

I was considering Woo Commerce + FooSales instead of Shopify + Shopify POS and I decided to go with the latter because 1) FooSales is not compatible with iPhone, only iPad, 2) the setup of Shopfiy POS was much easier, 3) there are many more apps available for the Shopify platform.

Pros

The most important feature of this product is it syncs the retail store orders with your online store and keeps the order management easy. It also takes care of payment processing and sales reports. We can use multi-location in Shopify to differentiate the inventory between the online store and the retail store.

Cons

I have remembered that there were some issues/limitations on the Shopify side when it came to refunding some of the orders and we can't find the order by the customer name, in such scenarios, It could have been better when the customer don't have their credit card or email with them

Pros

Easy to use: Shopify POS is user-friendly and easy to set up, making it accessible to a wide range of users.Multiple payment options: Shopify POS supports a wide range of payment options, including credit cards, debit cards, and mobile payments, making it easy for customers to pay for their purchases.Inventory management: Shopify POS includes inventory management features, allowing users to track stock levels, set reorder points, and generate purchase orders.

Cons

Limited customization options: Shopify POS has limited customization options, which may be a concern for users looking to tailor the system to their specific needs.Limited reporting and analytics: Shopify POS's reporting and analytics capabilities are limited, which may make it difficult for users to gain insights into their sales and customer data.

Alternatives Considered

Lightspeed Restaurant and Lavu POS

Pros

It is beginner, friendly, but also an advanced software. You can do as little or as much as you want with it with hardly any limitations. There are so many apps, available and themes that you can create yourself. I absolutely love it.

Cons

I don’t have anything negative to say about Shopify really. If I hadn’t come up with some thing, it would be that not everything is built-in and you do need an app for a lot of extra things if you don’t wanna go with Shopify pro.

Pros

The shopify POS is extremely easy to use and train in employees on. It may not be as powerful as some stores require, but as an ecommerce business that runs the occasional popup shop, it has more than enough features for what we need. I like how well it integrates into the systems we already are running.

Cons

I have no major complaints. The hardware accessories can be a bit buggy, but there's always an easy workaround.

Pros

This is such an easy software to use on iphone and ipad. We have never had an issue with this app or the devices that connect to it. Very user friendly. My father even has no trouble.

Cons

It hasn't failed us yet so I don't have much to complain about. I like all of the Shopify products.

Alternatives Considered

PayPal and Square Payments

Reasons for Choosing Shopify POS

Because it worked seamlessly with our site and all of our business. Paypal was lacking in that respect. also has lower fees.

Reasons for Switching to Shopify POS

Just everything about it was better for us and the seamless connection to our QuickBooks and online store.

Pros

The ease with which one can customize the buttons (discounts, etc.), product selection, adding multiple products to an order, the ease with which one can accept payment methods (cash, cc, or third party payment), and the ability to take the system anywhere where there is an internet connection (i.e. mobile).

Cons

The fact that you cannot use any bluetooth hand scanner with the system (there's only one and it's very expensive).

Pros

I have been so impressed with everything that Shopify offers. Their reporting, different integrations, website building, all of it is so impressive.

Cons

I haven’t found anything that I don’t like about Shopify. I’ve been very impressed with them from the beginning.

Pros

When using it to process payments, it's intuitive to use. Simply use the search bar to search product name or SKU and relevant products with photos comes up. It's best used for products with few variants or with detailed variants. In our cafe, it allows baristas to show all customizations of drinks right on the receipt which increases efficiency in our store. We can also adjust what tax applies on each order or product in the order, and can create discounts on the spot.

Also, it offers a 'quick sale' function which allows the staff member to add a product without going to the back end of the system. Additionally, customers can be added to the order meaning that our stored customer information can be added once the customer is ready for checkout. This is particularly useful when some customers have credits on their accounts, or have tax-free status.

Cons

While searching, even if the whole SKU is put in, Shopify POS (in its tile view) will only show the product, not the variant within it. Also, it doesn't show the SKU unless you press and hold the product image. This can be time-consuming and can sometimes lead to staff accidentally selecting the wrong product, despite knowing the exact SKU of the product they were looking for.

Also, if our wifi ever disconnects in the store, the POS on the ipads is rendered useless. There should be some way of temporarily logging orders placed while offline then uploading them to the system. And since the latest update, it takes about 4 steps to let a customer pay once the order has been input if they are paying with debit/credit since we use external terminals.

Pros

VALUE. Shopify allowed us to have a free developer account to test and work through our hesitations before paying a penny for the cart. The POS system comes with the cart for free, it works flawlessly on any apple device, I haven't tried the android offering, but I'm sure it's great as well. The account comes with multiple logins for managing employees with specified permissions for keeping eyes and fingers out of places they shouldn't be. And to top it all off it has a fantastic API connection that allows us to connect it to our Fishbowl Inventory Management system, which brings in the orders from both cart and POS and sorts the inventory out, handles the shipping with shipstation, posts back tracking and fulfills the orders in shopify and all the while capturing all the financial data in QB. I could seriously fire multiple employees for all the time and work this automation is doing for me.

Cons

If I had to complain it would be that there are some things you can't customize that you might be able to with one of the self hosted carts such as magento, woocommerce, or even magento 2.

Pros

What I like most about the software is the ability to use it in a few different ways. During an event, I can use the search feature to add the actual product to the shopping cart for better inventory keeping, or I can do a "quick sale" and just enter the total amount for custom orders. I really like the flexibility there.

Cons

The pairing of the software and the hardware (credit card reader, in this case) is spotty at best. There are a lot of times that we have to manually enter CC information because we can't get the bluetooth pairing to work correctly. Would love a physical "docking" ability as a failsafe.

Pros

Shopify makes it easy to add and edit products to your library. It's great that it tracks inventory and can easily see sales and customer data.

Cons

I have been using shopify pos for almost 2 years and am very disappointed with the recent upgrade. We use the pos app for farmers markets and oftentimes don't have great internet. With the new update, we cannot even get into the app without great internet. Additionally, there is a new password feature that is used to get into the app. It was not very intuitive to figure out how to turn this off and caused some problems with our staff. The new layout is not very user friendly as I find myself having to do several extra steps to complete a sale than I used to.

Pros

I work everyday in Shopify and it makes the checkout process for our customers easy peazy. Less pain points and a fast, digestiable checkout process for all. Whether it be creating products, collections, modifying our blogs or more, it makes our lives easier to have a fantastic software to work with.

Cons

I wish we could schedule the rotating banner. This would make life so much easier than having to create and publish the night before or minutes before our launches. Also, make the box in the PAGES expandable rather than the fixed size.