Shopify POS - Reviews page 3

Pros

Ease of use - we used to have magento and it was not easy to use at all. Shopify is simple to place all orders and we love the notes section. The notes allow our CSR team to communicate effectively and efficiently regarding accounts.

Cons

Honestly, we have not found anything that we don't like yet. We also use the marketing automation for our customers which is a great tool.

Pros

I loved how easy Shopify is to use. It's very intuitive for "tech" people on our team as well as more seasoned employees who were not familiar with the platform.

Cons

Integration initially was a bit tricky for our team. But once we researched a few things, we were able to make everything work for us.

Pros

The Shopify POS is linked to my product list, which makes it easy to select which product(s) shoppers are buying.

Cons

It was hard to set a temporary sales tax. I live in Oregon where we don't have a sales tax, but sometimes travel to other states for conventions or shows. While at the show I need a way to set a location-based temporary sales tax and at the same time allow my online customers to check out without any sales tax. That was surprisingly hard to do last time I used Shopify POS. It's possible the problem has been fixed by now... I haven't used it since before the pandemic started.

Pros

Just the basic version of Shopify is powerful enough to run a successful e-commerce website. The addition add-ons make you an unstoppable entrepreneur as you can build a custom store to fit your needs.

Cons

I wish you could build a website beyond your web-store within Shopify. You can build pages and do workarounds to make it feel more complete but it lacks some functions you would get from say... Blue Host or Squarespace, or Wix.

Pros

My favourite thing about this software is how user friendly it is. As someone with limited computer knowledge, I found the set and up upkeep to be very easy.

Cons

There isn't much I would change about the Shopify POS but I would like for the page with the list of items to be a little more organized and easier to search.

Pros

I like how each product is laid out in a tile with the image on the front. It makes it very easy to identify the product and add it to the cart.

Cons

It would be great if we could customize products with in the the app. It and adjust the taxes being charged.

Pros

I really love using Shopify when I am shopping on small business sites because it is easy to use, has the option for me to put in my email to remember all of my personal information, and saves my credit cards.

Cons

Because this is a very simple software, I don't like how it isn't able to grow with a business. Over time, a business would need to invest in a larger platform.

Pros

Now selling your product on the E-commerce site has just got better with Shopify, I can upload my products and make it available to buyers with the help of this software.

Cons

I think this software is great you just need to make sure you keep upgrading it on time as and when they have a new update.

Pros

Keeps track of all products online. Easy to make changes on the fly or take multiple types of payments.

Cons

Does not know to merge clients (always multiples or cannot find them), does not allow to look up client info from the orders page on the app

Pros

I was using square as my POS for a long time and it worked fine for years I had zero complaints
but something better came along shopify POS ... the reason i decided to switch over (again i had 0 issue w square i loved it) is because my website runs on shopify so its alot nicer to be able to ring customers up and tie it to my website i can then add them to my email list , aesthetically it looks nicer esp on the customers end, i can literally sell items from my website on the go!
love it! helps me track what i sell more of, which makes my job easier!
the fees are decent.

Cons

I did sign up for this when it first came out so I had to "wait" a few weeks before it got to me, which was not a big deal but really was the only con .
no complaints as of yet

Pros

I like the fact that it is possible to do a free trial so you know if you like it or not before continuing

Cons

for the moment everything is fine with me

Pros

1-Very Easy to use2-Great Interface3-Very easy navigation4-Very easy to manage your online portfolio

Cons

1-The price is on the higher side so not always for someone with a tight budget

Pros

They really are a powerhouse. I have always been a fan of Shopify compared to their competitors.
All of their software is smooth and user-friendly. So of course their POS is too. Very easy to setup, great for beginners, small shops, bloggers. Can be completely automated and is easy to setup. I like that they make it easy to integrate with so many different programs and locations. I used Square before Shopify POS and I would say they're comparable in the way they function and look, however, Shopify's offers a lot more integrations and setups. I have always felt secure using this system as well.

Cons

I really don't have any complaints for this software. It does exactly what I need it to do.

Pros

I found it very easy to navigate through Shopify POS and also customizing everything was very simple. I did not need any prior knowledge to work through the system.

Cons

I personally found it a bit expensive for me although I believe if you already have stable business you will find it cheap.

Pros

Ease of use, that it can be set up on an iPad, wireless scanner capabilities. Easily to do phone orders. Syncs with website

Cons

Returns can tend to be difficult at times due to the new update. Sometimes I only want to do store credit but it will give me an option to put it on their credit card only so we have to manually figure it out. The old version was much better in my opinion.

Pros

We partnered with a local vendor to sell retail items at our Yoga Studio. This option enabled us to carry a larger selection of items without having to manage or pay for the inventory. Shopify enable us to handle the POS plus the inventory management. It's ability to show images and bar codes made training the Front Desk staff simple.

Cons

It was another software solution for our Front Desk staff.... BUT it reduced our losses in Retail,,, actually we made money in Retail with out the costs.

Pros

Ability to take orders on iPad or phone at conventions and other physical brick-and-mortar locations. Of course, being able to tie into our online store directly is a great plus, as well.

Cons

No "offline" orders, so it always requires some sort of Internet connection, so you need to either be near a wifi hotspot, or have a cellular connection. And, of course, if your connection has drops and other issues, orders may not sync correctly with your Shopify store.

Also, GUI could use some work in terms of flow and process.

Additionally, the ability to use the phone or iPad camera as barcode scanner would be of great benefit, instead of having to purchase another peripheral to worry about.

Pros

Easy to use,free templates to choose from, works great with Amazon. Easy to customize with little web development knowledge.

Cons

Free designs are limited. Could get real pricy if attractive templates. Sometimes the inventory management may not sync well.

Pros

Shopify POS is our main POS system for a large retail space. Easy to use and train all staff. Easy to integrate with other systems.

Cons

The Shopify shop is a bit too templated as well as the products. Need quite a few extensions to modify and customize products.

Pros

Perfect system for POS! The seamless way of operating make this service a breeze to work with. As an admin you have free range to adjust your stock and service ms and much more! This ability to customize the POS system is my favorite part about Shopify.

Cons

You are limited in the free trial to what you can test. It is worth purchasing the service because without buying in, you cannot customize your system.

Pros

Easy to use, non-laggy software to process credit card payments in person. The whole catalog from my Shopify store is connected and each product can be easily added to the bill. I often use the 'Quick sale' option for fast checkouts on which we simply enter the amount to charge. Shopify sent a free credit card reader that can read chips. The charge on the reader lasts for well over a day, which is perfect when you don't have access to power.

Cons

Sometimes (rarely) my phone and the reader won't detect each other and I have to enter the credit card number manually, which isn't ideal.

Pros

It seamlessly integrates with Shopify making it very convenient to view my transactions whenever i make sales outside of shopify.

Cons

I had some instances when using card processor sometimes it doesn't want to accept payments and i would have to enter the order in manually

Pros

It is relatively simple to train someone on, and then to use.

Cons

The customer support is abysmal. Shopify screwed up the tax rates. This means either we could shut down until they fixed it - which took a week - or we could charge everyone less tax than we needed to collect . . . and then pay to the municipality. Shopify couldn't care less that they had screwed this up.

Pros

I love to be able to use this at conventions to sell books. I have tried other services but this is the most complete and easy app to use.

Cons

It is hard to get other people set up at a different location because we have to change the inventory for all the locations for events. Signing in for remote people hasn't been easy.

Pros

It makes it very easy for us to keep our inventory up to date while we are at events, and makes checking customers out very smooth.

Cons

We seem to have issues with our Shopify card reader when we’re at events. It will quit working and then we have to manually enter card numbers, which takes longer and charges a higher fee.

Pros

Easy to set up and define products for sale at a physical store. Located on a 55 acre site, we need it about once a month in multiple locations simultaneously, so it wouldn't necessarily pay to set up connected accounts. We need it to use mobile credit card readers over wi-fi and without a dedicated phone or i-pad with a SIM card. We bought 2 refurbished ipads, 2 kinds of mobile card readers, extended the reach of our wi-fi, and we were ready to go!

Cons

Inability to set up a variable-priced item. To do this, the item must be rung in as a "Quick Sale", so there is no identification of sold products or inventory tracking.

Pros

It helps you set up your dropshipping catalogue and pricing

Cons

Nothing so far as I have made few sales and the ads looks great

Pros

Easy to navigate in the backend; can handle many users on the website at once; great customer service to reach out to

Cons

had to add on an exporter to download orders in a certain fashion - this created errors for our internal team

Pros

this is your best friend if you have an e-commerce and retail. con can do all in one place.

Cons

nothing, just love the ways how you can manage your store here.

Pros

I like that Shopify POS is integrated with our Shopify website. If we sell something in store, it deducts it from our inventory online, which is very convenient. I don't have to worry about inventory being off.

Cons

The thing I like the least about Shopify POS is that when I issue store credit to a customer, there is no way in the system to know who the store credit was issued to in the future. In other words, you have to keep track of it yourself.

Pros

Shopify's POS app is stupid simple to use. It takes payments on the fly and seamlessly integrates with the online store. It sets up in seconds and works on a moment's notice. Using it for day-to-day business or trade shows, the POS software is extremely nimble fits your every selling need.

Pros

Relatively easy to set up with recommended hardware for not a ton of money. Runs off an iPad and supports multiple users and cash management. Isn't like a lot of the antiquated POS systems out there

Cons

Checkout flow can be slow which is difficult when there is a long line. Wish it were better at handling exchanges and returns. Would require us to go to the web version of Shopify to get full access to order controls.

Pros

We switched to this POS after switching our website to Shopify. Having all payments go through one system is so much better for our business and makes reporting so much easier. I love that it links to our website so you do not have to enter in product information twice.

Cons

There is currently nothing that I do not like about this product.

Pros

Shopify POS simplifies the Shopify app for the sake of in-person transactions in a smooth and aesthetically pleasing way. Easy to use for our sales associates and reads well to customers.

Cons

Lacks some of the features (editing and exchanges) that would be useful in-store.

Pros

I love how this software is completely integrated with our Shopify e-com store. This allows me to sell my products at different pop-up events throughout the year. If I didn't have this, I'd be worried about trying to keep track of transactions, keep cash on hand, etc... This makes life easy and simple

Cons

This sin't really a con, but I get worried sometimes that the internet might conk out on my phone. You can't process transactions unless you have a signal, so you're dependent on a good connection. I've been able to work through everything so far, but it is a little scary when it takes a couple of seconds to process a customer's transactions.

Alternatives Considered

Pros

I like that it integrates with Shopify. The card readers are high quality. The app interface is okay.

Cons

The app is different on iPad versus iPhone. The iPad version is way better, but we do mostly outdoor events, so we use phones and it's a bummer.

Pros

The ease of finding products within the graphic front-end, including the product images to make identifying niche products easier for staff within great industry knowledge.

Cons

The product set-up can be quite timely without a built in bulk-image management platform.

Pros

Simple set up, reasonable price point, easy to add and adjust our product offerings, so nice to have a system that does the "heavy lifting" for us by providing our online storefront, so to speak.

Cons

There isn't really anything we don't like about this software. It has been a positive experience overall.

Pros

We love everything about Shopify. It's easy to use. Allows us to check out customers at our retail store or out at an event when we use our iPad Mini.

Cons

We had not had any real problems with Shopify. Occasionally when an update was done we had to change a couple settings.

Pros

I have enjoyed the user friendly part of the software and how simple it is to use it especially as a beginner.

Cons

There is nothing bad I could say about the software. It does all that I need to be done. I would recommend it to anyone wanting to get into the online market.

Pros

The Shopify pos is one of the best option to sales in person because combined with the online store including apps loyalty and others great optiosn offered by Shopify.

Cons

To me is the monthly cost of the post apart a the onmine subscription offered by Shopify.

Pros

It is integrated with your online store. This makes it way easy if you go to a trade show and sell your products. If I sell out, my websites inventory is automatically updated. They give you a card swiper for your phone which is nice if it's not something you use everyday. The app is really quite easy to use.

Cons

The card swiper they are bad, it's really cheap or something because half the time I have to type in the card info (takes extra time, and possibly charges a higher fee). Otherwise, it's great.

Pros

I love that it keeps the inventory accurate between the website and in person sales

Cons

I have had issues with the hardware not working well or disconnecting. Make sure you have several backups.

Pros

Powerful program. It basically runs our brick and mortar store. All products, financial reports, product sales are all in one place. Accessing by cell phone. lab top or home PC make it invaluable.

Pros

I run my website through Shopify and use the pos system for shows. I still meet people who only accept cash.

Cons

I have never had any trouble with the system and it syncs my sales and inventory to the second, which avoids embarrassing situations!

Pros

I love this software because it is so easy to deploy and operate. Also the way that the hands held card reader is shaped is very nice. The software itself integrates smoothly with my Shopify store, and it runs perfectly.

Cons

There is not anything I would change about this software as of right now. It works great and integrates well.

Alternatives Considered

Reasons for Switching to Shopify POS

Pros

I like that it allows me to take payments in USD when i amm doing business in the states as a canadian. So far this is the only system that allows me to do this and there were never any issues.

Cons

nothing was wrong, its designed well and worked well.

Pros

A really good platform addon for the Shopify eCommerce platform having all your in-store shop orders in one place along with your online orders.

Cons

the price is the only downfall I can think of. that I least like about the software. Apart from that it's great and does what it should do.

Pros

This is a very simple easy to use integration. The free card reader and chip reader is a huge plus!

Cons

There is actually nothing we do not like about this product! Does exactly what we need it to do!

Pros

Its easy to draft orders and get payments in real life. It connects seamlessly with your online store. It included a free card reader.

Cons

If you have a large amount of SKUs it takes awhile for the search to load anything. Sometimes when you type in an item it brings up something totally unrelated...