---
description: Review of Qwaiting Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Qwaiting | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [Visitor Management Software](/directory/4205/visitor-management/software) > [Qwaiting](/software/373798/qwaiting)

# Qwaiting

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> Qwaiting is a queue management system that enables businesses to manage customer queues smartly and rapidly.&#10;&#10;It is an exceptional cloud-based system that can track data related to queues in real-time, and gather customer feedback. Qwaiting system can then assess this data to speed up the performance of your staff and services offered.&#10;&#10;Key Features include traffic management, welcome walk-in customers, controlled scheduling, tailored for business, built to scale, personalized flexibility, all business sizes, calling by name, self-registration, kiosk app, service intelligence and visitor SMS notifications.
> 
> Verdict: Rated **4.8/5** by 16 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 16 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support | 4.8/5 | Based on overall reviews |
| Value for Money | 4.7/5 | Based on overall reviews |
| Features | 4.8/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Shrivra
- **Founded**: 2014

## Commercial Context

- **Starting Price**: US$199.00
- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: We charge $199/month with unlimited users, unlimited staff per location.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Arabic, English, German, Thai
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more

## Features

- Access Controls/Permissions
- Alerts/Notifications
- Badge Management
- Compliance Management
- Contact Management
- Customisable Forms
- Digital Signature
- Document Management
- Email Management
- ID Scanning
- Mobile Access
- Multi-Language
- Multi-Location
- Pre-Registration
- Registration Management
- Reporting & Statistics
- SMS Messaging
- Self Check-In/Check-Out
- Third-Party Integrations
- User Profiles

## Integrations (1 total)

- Ultimate SMS Notifications

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Visitor Management Software](https://www.softwareadvice.ie/directory/4205/visitor-management/software)

## Alternatives

1. [Archie](https://www.softwareadvice.ie/software/501022/Archie) — 4.9/5 (81 reviews)
2. [Vizito](https://www.softwareadvice.ie/software/116376/vizito) — 4.7/5 (168 reviews)
3. [The Receptionist for iPad](https://www.softwareadvice.ie/software/29773/the-receptionist-for-ipad) — 4.8/5 (328 reviews)
4. [Swiftlane](https://www.softwareadvice.ie/software/330862/swiftlane) — 4.6/5 (88 reviews)
5. [Visitly](https://www.softwareadvice.ie/software/66857/visitly) — 4.5/5 (48 reviews)

## Reviews

### "We've sorted out the massive queues" — 5.0/5

> **Mirjalol** | *12 September 2023* | Education Management | Recommendation rating: 10.0/10
> 
> **Pros**: Simplicity and customer service, we have deployed the service without no problem just in few hours.
> 
> **Cons**: Pricing is a bit high, it is quite impossible for an annual subscription (if you are in social sphere)
> 
> Excellent

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### "An excellent and readily available tool." — 5.0/5

> **Jose** | *17 December 2024* | Government Administration | Recommendation rating: 10.0/10
> 
> **Pros**: The interface is user-friendly, easily accessible, and highly beneficial for daily tasks. It was beneficial having free trial period to thoroughly evaluate the system.
> 
> **Cons**: The pricing is relatively high, making an annual subscription quite challenging to afford.
> 
> The system is straightforward to use and simple to deploy.

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### "Review SFE" — 2.0/5

> **Stephane** | *1 December 2023* | Banking | Recommendation rating: 6.0/10
> 
> **Pros**: Customer service is available and open to solve issue when extremely needed
> 
> **Cons**: No human voice number caller , no french translation, additionals are features a overcharged.
> 
> Easy to use and no extra effor. The customer service is super. But make sure to make available other option (sms, voice, feedback...)

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### "The Qwaiting's functionalities and value" — 5.0/5

> **Alonzo** | *26 June 2023* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: The feature I liked the most regarding Qwaiting is the integrations between the company Health Information System's booking appointments that decreases wait time patients to get attended by the customer service.
> 
> **Cons**: With a system such as Qwaiting there is not much to hate. But the only feature to improve would be the access control of users that require more tweaking.
> 
> Overall, we are solving the redundant processes of our daily operations with Qwaiting by making accurate and advised decisions in the business from the reports and monitoring that it provides.

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### "Gr8 interface" — 5.0/5

> **Mohammad** | *27 November 2023* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: The ease of downlaoding day to day reports
> 
> **Cons**: The interface can be a bit better.. especially with the transfering of queue number from one stations to another.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/373798/qwaiting)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/visitor-management/qwaiting-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/373798/qwaiting> |
| en-GB | <https://www.softwareadvice.co.uk/software/373798/qwaiting> |
| en-IE | <https://www.softwareadvice.ie/software/373798/qwaiting> |
| en-NZ | <https://www.softwareadvice.co.nz/software/373798/qwaiting> |

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