Square Payments

Pros

What I like most about square payments is ease of use for mobile payments and ability to send invoices mobile.

Cons

I don't like the processing fee. But all services have a processing fee so I don't mind that it's a little cheaper than others.

Alternatives Considered

Reasons for Switching to Square Payments

Pros

I love this software! We have continued to still use it for payments even after getting a new CRM software.

Cons

Nothing, it is very user friendly and they even side with you on disputes if you have all the information available to prove your claim.

Pros

Square payments is awfully intuitive, probably the most learnable and quick to use platform of them all. They feature native integrations to any phone or computer you use. The app can even take payments on iPhone without a POS system. It is a UI dream and even keeps payments engaging and fun. Since they are a big company they have multiple lines of support, and ever adding features.

Cons

Square payments is expensive, I would say the most expensive of them all. I only lasted 3 months using their service. I was roped in by the ability to accept tap to pay on my iPhone without the need for equipment. However, the fees per transaction were getting up to 2.75% each, with additional fees for instant deposit into bank account. On $10,000 I paid Square about $400 in fees out of my hard earned revenue.

Alternatives Considered

Reasons for Switching to Square Payments

Pros

Convenient and easy to use, i can carry it with me and the fees are reasonable compared to other processors

Cons

goes offline or says im offline or im not authorized to use the system

Alternatives Considered

Reasons for Choosing Square Payments

Switched From

Reasons for Switching to Square Payments

Pros

What I like most about Square payments is that it is quick and efficient once you get to know how to navigate through the system.

Cons

I have found that sometimes it does not retain the credit card information I have stored in it. I have also found that the customer has the ability to remove their credit card number when they know that an automatic debit won't go through. When using the mechanism for an iPad or iPhone, sometimes it lags or doesn't function properly at all.

Pros

We use Square for all major events because it's dependable, fast, and easy to use. One of our Festivals has around 30,000 attendees annually, and we run the entire POS off of Square including: Merch tent, 3 different bar locations, Gyutaku, Boat Building, Special Stages, and food vendors.

Cons

If Square goes down, which is incredibly rare, it's a nightmare -- however there are some built in settings to help with that possibility.

Pros

I liked how easy it was to bring my business on the road- owning small reptile business and traveling to reptile expos it’s extremely easy to complete point of sale transactions with customers. I can’t bring a cash register around, so this was the best investment for my business.

Cons

It will rarely have issues but it has froze after customer uses tap to pay but its happen once and I’ve had it for over a year!

Pros

Easy to mold to the items and categories you want

Cons

expensive - clever to take a cut every payment, however is expensive for small businesses who do not have the turnover

Pros

The convenience of making payments virtually anywhere anytime

Cons

There is nothing negative about this app

Pros

It's convenient, easy to use. Fast and efficient.

Cons

Nothing yet . I really like it. I don't find anything wrong.

Pros

The ease of use, integration into my billing system and website. Makes it easy and secure for my clients. Thank you so much. Very cost effective also.

Cons

Not anything so far. I am being honest.

Pros

Nothing at all! It’s the worst payment service provider I’ve ever dealt with.

Cons

After signing up by two days, they held my payments and requested my business license and bank statements. Etc.
A friend recommended it to me and I really didn’t dig deep to find out more about Square.
They requested a government ID, Selfie.
They wasted my time and caused me stress plus holding my money!!!
Bisness owners: Square is not for professional business owners.

Pros

I like that you can take the portable device anywhere and accept payments. Not many people carry checks anymore!

Cons

The price for the device was a little costly but worth it when you utilize it frequently.

Pros

It is a very easy way to process credit cards and to receive funds in an expeditious manner.

Cons

The data that is transmitted for accounting purposes is absolutely adequate, but it is difficult at times to know specific information about a client's identity (name, etc).

Pros

Ease of invoicing and payment options! Can easily connect with cash app.

Cons

The transaction charges are tough to swallow
When one can use cash app it is best to just have them do that or Zelle or Venmo.

Pros

This makes it quick and easy for both customers and our business. It has cut down on collections as well.

Cons

There is nothing I dislike. I feel like every business should have this.

Pros

Square payments makes my life much easier. It always remembers me and I have to put in the bare minimum information for it to autogenerate everything I need. Paying with square is so easy.

Cons

There really is not anything I dislike about square payments

Pros

Square is a household name brand. With this popularity the company makes sure the software is easy to use. On first use it is a straightforward process upon first opening & the first sale. I would recommend Square to anyone just beginning their business in face to face sales.

Cons

Square is incredibly easy, there are no cons.

Pros

my favorite part is the how easy it is to process payments and invoices

Cons

in the beginning i had the little square plug in thing. did not like it at all

Pros

Efficient and very easy and fast to make payments. Everything is detailed so it is easy to understand what we see.

Cons

Everyone is trying to tap their card on the upper part of the machine since there is a sign so that they cannot think to tap on the screen. It is kind of exhausting explaining this over and over to the customers.

Pros

User friendly interface, tap to pay function which allows payments to be taken directly with your smart phone without the need for a Square terminal

Cons

Transfers can take a long time. 2-3 days on average and no transfers on the weekends. However, you can do instant transfer for a 1.75% fee

Pros

I liked how easy it was to use this. I use this for a college entrepreneurship class. We had to create out own product and sell it on campus. Square made it easy and convenient.

Cons

The only thing I didn't like was the fact that the funds were not deposited to me right away. It is understandable on why but in a perfect world, I would receive the money right away.

Pros

What I liked the most about using square payments was the accuracy and never having to worry about missing payments and not getting paid.

Cons

Something that at least liked about using square payments was the fact that I would have to wait sometimes a few days to get paid or I'd have to pay a fee to get my money sooner.

Pros

Square is by far the best for small businesses and independents. The simplicity and ease are some of the best!

Cons

There is nothing that I can say about Square that's negative! Square Payments is it for me!

Pros

Cheap to get into and daily reports are appreciated

Cons

Glitchy if there were internet connectivity issues

Pros

Square Payments is easy to set up and begin accepting payments for small businesses. It has integration with our accounting software so we can easily categorize payments as they occur and offers great features like transaction reports to stay on top of your money.

Cons

Square payments does take a fee for each transaction but that is the norm.

Alternatives Considered

Reasons for Switching to Square Payments

Pros

Square payments make it easy for me to take credit card payments from customers either at my shop or on the go.

Cons

The only thing I would change about square is to lower the fees, but they are really not bad at all compared to other companies I have researched before deciding on my square.

Alternatives Considered

Reasons for Switching to Square Payments

Pros

I like that once you start taking payments it only takes 5 minutes tops to appear in your Square account. I also like that you can sign up for a checking and savings account with square and there are no fees for using the card. I like the tap to pay where the customer and I just tap phones together and it makes a sound and a happy face pops up. I can then send a reciept to their email. You get your first reader for free as well. I do not use it anymore really because my phone does not have a 3.5mm headphone outlet, but I prefer tap to pay better anyway.

Cons

The thing I like least if the difficulty getting ahold of customer service at times. Also when I first started taking payments I had to wait days for the money. I am not sure if I get it fast now because I have a square business checking account, or if everyone can get it that fast. I have used it for so long that I do not recall.

Alternatives Considered

Reasons for Choosing Square Payments

Switched From

Reasons for Switching to Square Payments

Pros

Nothing, they have no accountability, no decency, and no competency whatsoever. Fools and clowns.

Cons

Fraudulent chargeback by a mentally challenged thief that posted photos of his received good publicly. Provided that to Square to appeal the illegal chargeback, and they failed! It couldn't have been easier to win, yet they force you to let them respond on your behalf and screw it up majorly, then refuse to identify the thief so you can fix it in civil court.
Disgusting incompetence with no accountability. Don't end up stuck with them like me because of hardware investments, they are beyond awful and will lose your money time and time again.

Pros

What I like most about Square Payments is its user-friendly interface and versatility. It simplifies the payment process for both businesses and customers, allowing for easy transactions whether in-person or online. The integration with other Square tools, like inventory management and analytics, also makes it a comprehensive solution for small businesses. Plus, the transparent pricing structure helps users avoid unexpected fees. Overall, it’s a great option for anyone looking to streamline their payment process!

Cons

What I like least about Square Payments is I have had issues with customer support, especially during peak times. Additionally, while the pricing is generally transparent, certain fees can be confusing for businesses with specific needs, like international transactions. Finally, the limited customization options for payment. Overall, while it’s a strong tool, these areas could use improvement.

Pros

I've used Square for over ten years now, across multiple businesses. I've been very pleased with the ability to run various types of transactions and without a monthly fee.

Cons

The Virtual Terminal can be buggy, the phone app is prone to freezing. I wish the reports linked to actual transaction (for instance, if I see there was a spike in sales on December 15th according to the reporting graph, I'd like to be able to click the 15th from the report and see a list of transactions). The other grievances have actually been dealt with as Square continually improves their service!

Alternatives Considered

Reasons for Choosing Square Payments

Switched From

Reasons for Switching to Square Payments

Pros

The pricing is competitive. The invoice templates we can send to customers are customizable.

Cons

There is a lot of extra clicking to get between invoicing and just taking a payment, which could be minimized.

Pros

I have been using it and it has been incredibly convenient for both online and offline transactions. The platform allows me to receive payments from clients seamlessly, without the hassle of complicated options. Its user-friendly interface and straightforward payment process have made managing transactions much easier.

Cons

the fees are higher compared to other options, which is a significant drawback. After a few years, I switched to Venmo for a more cost-effective solution.

Pros

Honestly, everything. Between 2009-2011, I looked at so many different POS (we were making the switch from an old push button cash register). Even systems that were designed specifically for coffee shops fell wayyyy flat. Then square came along and made it all so so easy to use. I’m not much of a tech person, especially 13 years ago, and set out whole library up while I was on maternity leave and nursing my baby. It was that easy.

Cons

I am a part of a small local franchise that operates as more of a co-op of shop owners. The one complaint is that We can’t all share gift cards.

Alternatives Considered

Reasons for Switching to Square Payments

Pros

I like that I can use Square to accept credit card payments or my small business with out having to set up an account with one of the major credit card processing companies. Easy one stop shop

Cons

I dislike the cost of the tap terminals and processing fees.

Pros

Take a payment anywhere, anytime and the ability to send a "payment requested" link on overdue accounts.

Cons

Not all services are available in Canada, yet.

Pros

Square payment software is easy to use both online and in "RL" (Real Life). If you have a versatile business and you are conducting sales both on and offline, this makes it easy to accept payments no matter where you are! If you are the type to always carry a little bit of product with you, download the mobile app and you can even accept payments when you are just out and about.

Cons

So far, I haven't found anything that I don't like.

Pros

Receive money instantly if you use their debit card, user friendly, easy to set up, ability to set recurring invoicing without a separate fee.

Cons

Now there are separate subscriptions required for some more advanced options. You can't (as far as I could see) set an invoice to automatically charge the customer unless the customer selected it, and you can't enter a customer's payment information directly (as far as I could see).

Square Contracts - which is an amazing feature - has one problem - if you need to do a contract with a business/organization, it fills the contract as if it is with the signer rather than the org.

Pros

I like the ease of setting up on the go
I safety features that Square offers
I like that I don't have to just have a stationary POS. I can take it on the go.

Cons

The one thing I dislike is the time it takes for my funds to become available for use or transferring to my bank account. Sometimes I can transfer to my bank account and sometimes I have to wait 24 hours to transfer my funds.

Alternatives Considered

Reasons for Switching to Square Payments

Pros

Square Payments is incredibly easy to use with minimal setup required. I appreciate that there are no monthly subscription fees, which works well for me since I only use it occasionally. The predictable, flat-fee pricing per transaction is a big plus, making it a convenient and affordable option for when clients prefer to pay by credit card.

Cons

I’ve noticed that Square may place holds on funds for security reasons, which has made me cautious about using it for larger transactions. This limitation affects our ability to rely on Square for bigger payments, as a hold on substantial funds could impact our ability to deliver on larger service engagements.

Alternatives Considered

Reasons for Switching to Square Payments

Pros

Square is so user friendly. It’s easy to create or add products, and I can access it via laptop, iPad or on my phone. People who have never used it before have been able to step in and learn how to easily navigate it in order to run our merch booth. I also like that there is an option to send invoices.

Cons

Nothing at this time! I’ve recommended Square payments to others looking for a safe and efficient way to capture payments across several different applications (churches, small businesses).

Pros

Ease of use and fluidity from step to step

Cons

The cost and time frame for disbursement of dunds

Pros

I would definitely have to say my favorite features about Square Payments is the effective and easy process to accept online and in person payments is wickedly awesome. I can accommodate each customer to their liking and avoid confusion and mistakes simply.

Cons

Honestly, I really like square payments. Maybe adding a customize option to how we want to view our pages ourselves as the business owner would be cool. I love being able to personalize anything app or item i use.

Pros

I love Square, it’s easy and convenient! The savings account and my automatic savings is another great perk!

Cons

I currently can’t find a C-type plug-in for card swipe. Although, tap-to-pay is convenient most times.

Pros

I love that I was able to figure out Square Payments the first day. The simplicity of Square made it Second to none! I can go anywhere and accept a credit card payment with a tiny card processor. The accessories are priceless!

Cons

Some times I do forget my card reader I hope they make a phone backup soon!

Pros

I am able to take payments and create invoices anywhere. I am able to put in other payment options like a check of cash and still send a receipt.

Cons

I do not like when I open the all on my phone it takes a few seconds to get to where I am trying to get to. I do not ever use the square reader and it always tries to connect to it.

Alternatives Considered

Reasons for Switching to Square Payments

Pros

I love how easy it was to use and also affordable. When my business wasn't making much, I could not afford Quickbooks and Square made doing business so much easier.

Cons

Can not recall anything I didn't like about it. It seems it isn't as comprehensive for business accounting like Quickbooks is.

Alternatives Considered

Reasons for Choosing Square Payments

Switched From

Reasons for Switching to Square Payments

Pros

The ease of use plus ITS free other than fees.

Cons

It costs money to send emails... It would be better if we got at least one email per month for all of our clients.

Pros

It is easy to use and was easy to set up/show other employees how to use it. Pricing is very clear.

Cons

It's hard to get in touch with the support team

Pros

"What I love most about Square is how user-friendly it is, especially for mobile menus. It makes taking orders and managing payments a breeze, even on the go. Plus, the ability to save all the customer data and transaction history is a game changer. It’s super easy to go back and check past transactions or customer details, which helps me stay on top of everything. Overall, it's a reliable and efficient tool that’s made running my business so much smoother!"

Cons

"As much as I appreciate Square, adding menu items on the phone while on the go can be frustrating. It's not as smooth as I'd like, especially when you're in a rush. Also, card payments sometimes fail when you're in a busy environment, which can be stressful when you're trying to process transactions quickly. It would be great if those issues could be smoothed out for a more seamless experience!"