About Square Point of Sale

Square Point of Sale is a mobile POS system available for iOS and Android devices. Key capabilities of the Square POS system include online payment processing, sales reports, inventory tracking, digital receipts, email and SMS marketing campaigns, eCommerce, insights/analytics, and more. Square offers magstripe, chip, and contactless card readers for accepting payments via debit and credit cards, Google Pay, and Apple Pay. Square Virtual Terminal enables payment collection through a computer, which allows merchants to key in card details so that no card reader is required. Square POS is flexible enough to work for any business, from retailers and bakeries to coffee shops to hairdressers. Retailers can manage their inventory from any device. Products can be imported via CSV and names, prices, and quantities can be edited at any time. Daily stock alert emails notify users of items with low or no stock, and inventory levels can be exported to printable spreadsheets. Restaurants can manage online orders and third-party pickup and delivery. Square Point of Sale makes it easy for businesses to sell in-person, online, over the phone, or out in the field. Merchants can add a synced online store, sell through Instagram and Facebook, and offer curbside pickup, local delivery, and shipping -- no coding required. The built-in customer directory can track customer preferences and feedback with every card swipe. Key customer information is added automatically to build profiles, and merchants can search and sort customers to view their purchase histories, target email marketing campaigns, and send more personalized messages that keep customers coming back more often. With Square Dashboard and built-in sales reports on the POS, merchants can access their sales data from any device, with real-time hourly sales reports for each location, transaction and deposit tracking, and more. Square POS helps merchants manage their inventory from anywhere. Products can be imported via CSV and names, prices, and quantities can be edited at any time. Daily stock alert emails notify users of items with low or no stock, and inventory levels can be exported to printable spreadsheets. Everything is integrated into your POS for a stress-free experience. It’s free to use, and no contracts, fine print, or manuals required.
Square Point of Sale Software - The point of sale that's so much more than a point of sale.
Square Point of Sale Software - Sell at the counter, on the go, or online, so you never miss a sale.
Square Point of Sale Software - Customize your checkout to keep your line moving and your customers happy.
Square Point of Sale Software - Accept every way your customers want to pay.
Square Point of Sale Software - Track customer’s preferences and purchases with every card swipe.
Square Point of Sale Software - Keep track of your sales, inventory, and locations, all in one system.
Square Point of Sale video
Square Point of Sale Software - The point of sale that's so much more than a point of sale. - thumbnail
Square Point of Sale Software - Sell at the counter, on the go, or online, so you never miss a sale. - thumbnail
Square Point of Sale Software - Customize your checkout to keep your line moving and your customers happy. - thumbnail
Square Point of Sale Software - Accept every way your customers want to pay. - thumbnail
Square Point of Sale Software - Track customer’s preferences and purchases with every card swipe. - thumbnail

Square Point of Sale pricing

Square Point of Sale does not have a free version and does not offer a free trial.

Starting Price:
Not provided by vendor
Free Version:
No
Free trial:
No

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Square Point of Sale Reviews

Feature rating

Value for Money
4.5
Functionality
4.5
Ease of Use
4.7
Customer Support
4.4
5 reviews of 2,621 View all reviews
Jared
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 25/6/2022

Square POS after 1 year

The POS software is very good especially when I go offline and in person I can collect a payment and continue online and resolve any client information.

Pros

It's seamless with my banking and helps me integrate payments for clients, products, and services

Cons

There are many freemium features that can be an additional benefit on top of the current monthly costs unlike a shopify plan that bundles most offers in one subscription.

Alternatives Considered

Cash App, Stripe and Venmo

Reasons for Choosing Square Point of Sale

The solution was able to solve a pressing need to offer an offline settlement system just in case my clients were not able to access my website.

Switched From

PayPal and Shopify POS

Reasons for Switching to Square Point of Sale

It involved a lot more ecom and web integrations that provide
Katherine
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
0

5
Reviewed on 22/8/2023

Ideal Invoicing & Processing for B2B Services

Pros

Square is easy and secure to use when invoicing our business clients. In 10+ years we have never experienced downtime, security issues, or missed or misapplied payments. Their processing rates are not always the absolute cheapest, but they are competitive. We have also integrated Square into websites/e-commerce for dozens of clients, and it works seamlessly. Additionally, they offer capital business loans that have helped us with cash flow on a couple occassions.

Cons

Their processing rates are not necessarily the absolute lowest. If a few tenths of a percentage are important to you, you may wish to shop around for the lowest transaction rates.

Alternatives Considered

authorize.net and Stripe

Reasons for Choosing Square Point of Sale

Ease of use and integration was considerably better than using our Bank for CC processing. Integrates seamlessly with many e-commerce platforms, without complicated APIs.

Reasons for Switching to Square Point of Sale

Ease of use and integration.
Jeff
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
2
Features
3
Ease of Use
3
Customer Support
1

2
Reviewed on 19/9/2023

Frustrating

Terrible will no longer be using

Pros

Easy to use but when they make a mistake it is very difficult to get it resolved

Cons

Lack of customer service . They like to pass the Buck . Avoid this platform

Birdi
  • Industry: Mental Health Care
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 12/6/2023

Long time user

Perfect. The couple of times (in over 12 years) I needed to engage with Support, they were stellar. Helpful, and there to truly support me. Exactly what a business needs. I see no need to go to another service.

Pros

Square is efficient, secure and personable. The records are fantastic and thorough. It's easy to see data however one might need it presented.

Cons

I really don't have any cons. Really. None.

Austin
  • Industry: Entertainment
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
5

5
Reviewed on 31/8/2023

Square POS

Square helped us with sales when we're at events and with our regular business operation. The rates are affordable so we're still making nearly the same profit and we've been able to sell more tickets and merchandise.

Pros

Square is a convenient way to complete sales transactions no matter where you are or what kind of business you're running. They have an app that's great. Use it in your storefront, pop-up booth, festivals, events, wherever. All of the pricing information and fees are listed up front and it's a pretty good rate. Transactions are secure for buyer and seller. Customer service portal has several ways to get support so you can use whatever method is best for you and your situation. Square can run in offline mode if you need it.

Cons

Inventory management wasn't great but since we don't have a lot of merchandise it wasn't a deal breaker. Square should come up with something better for Inventory. Easier to manage, less time involved.Account freezes do happen with Square once in a while.

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