About Square Point of Sale

Square Point of Sale is a mobile POS system available for iOS and Android devices. Key capabilities of the Square POS system include online payment processing, sales reports, inventory tracking, digital receipts, email and SMS marketing campaigns, eCommerce, insights/analytics, and more. Square offers magstripe, chip, and contactless card readers for accepting payments via debit and credit cards, Google Pay, and Apple Pay. Square Virtual Terminal enables payment collection through a computer, which allows merchants to key in card details so that no card reader is required. Square POS is flexible enough to work for any business, from retailers and bakeries to coffee shops to hairdressers. Retailers can manage their inventory from any device. Products can be imported via CSV and names, prices, and quantities can be edited at any time. Daily stock alert emails notify users of items with low or no stock, and inventory levels can be exported to printable spreadsheets. Restaurants can manage online orders and third-party pickup and delivery. Square Point of Sale makes it easy for businesses to sell in-person, online, over the phone, or out in the field. Merchants can add a synced online store, sell through Instagram and Facebook, and offer curbside pickup, local delivery, and shipping -- no coding required. The built-in customer directory can track customer preferences and feedback with every card swipe. Key customer information is added automatically to build profiles, and merchants can search and sort customers to view their purchase histories, target email marketing campaigns, and send more personalized messages that keep customers coming back more often. With Square Dashboard and built-in sales reports on the POS, merchants can access their sales data from any device, with real-time hourly sales reports for each location, transaction and deposit tracking, and more. Square POS helps merchants manage their inventory from anywhere. Products can be imported via CSV and names, prices, and quantities can be edited at any time. Daily stock alert emails notify users of items with low or no stock, and inventory levels can be exported to printable spreadsheets. Everything is integrated into your POS for a stress-free experience. It’s free to use, and no contracts, fine print, or manuals required.
Square Point of Sale Software - The point of sale that's so much more than a point of sale.
Square Point of Sale Software - Sell at the counter, on the go, or online, so you never miss a sale.
Square Point of Sale Software - Customize your checkout to keep your line moving and your customers happy.
Square Point of Sale Software - Accept every way your customers want to pay.
Square Point of Sale Software - Track customer’s preferences and purchases with every card swipe.
Square Point of Sale Software - Keep track of your sales, inventory, and locations, all in one system.
Square Point of Sale video
Square Point of Sale Software - The point of sale that's so much more than a point of sale. - thumbnail
Square Point of Sale Software - Sell at the counter, on the go, or online, so you never miss a sale. - thumbnail
Square Point of Sale Software - Customize your checkout to keep your line moving and your customers happy. - thumbnail
Square Point of Sale Software - Accept every way your customers want to pay. - thumbnail
Square Point of Sale Software - Track customer’s preferences and purchases with every card swipe. - thumbnail

Square Point of Sale pricing

Square Point of Sale does not have a free version and does not offer a free trial.

Starting Price:
Not provided by vendor
Free Version:
No
Free trial:
No

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Square Point of Sale Reviews

Feature rating

Value for Money
4.5
Functionality
4.5
Ease of Use
4.7
Customer Support
4.4
5 reviews of 2,778 View all reviews
Allen
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 24/11/2023

Good to get started

Pros

It was so easy to get started - went to best buy for the mobile chip and account setup was a breeze. I was able to get started with my business, take credit cards and not worry about security.

Cons

Up to 10k/mo the cost is fine, but past that the fees really rack up and thats when i went with bigger processing company with one of the big companies that did not charge a flat % + swipe fee for each transaction.

Celine
  • Industry: Education Management
  • Company size: Self Employed
  • Used Monthly for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
1

4
Reviewed on 26/11/2023

Square varies from case to case and company to company

Great as a beginner but not for anything complicated. Can't integrate into many programs. If you just want to collect money and nothing more, it's fine, but keep it at that.

Pros

Square was the first POS that I ever had. I've used everything from the first small swiper that was offered many years ago to the actual POS system in a kiosk I had to taking mobile payments via NFC. It's very user friendly and great for beginners and self explanatory.

Cons

I ordered the square bank and card product so that I wouldnt have to go out of my way to open a business account for a small consultation business I have and that was a terrible idea. I never saw a dollar of the money I was paid that went to it. I never had access to any of the funds and I couldn't ever reach anyone to figure it out. It would show the payments I received but my drawer was always at 0.

Paul
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
1
Features
5
Ease of Use
5
Customer Support
1

2
Reviewed on 24/10/2023

Square Point of Sale is Reliable and Easy to Use, But Beware

Our overall experience with Square POS was either one extreme or the other. We were reasonably happy customers for four years, minimal complaints, and then dumped on our butts without warning. Three years earlier we were contacted by Square POS and asked to remove glass product from our POS, and we complied, so I'm honestly not sure why, years later, as loyal customers we weren't even given the courtesy of a phone call or email explaining what the issue actually was.

Pros

Our setup was Square POS for the brick & mortar piece of our store, then we had another software acting as our master of inventory between our store, and website, which was hosted on a different, more robust ecommerce platform than Square. I feel it's fair to say that Square kept its promise in terms of its uptime, and ease of use. We rarely had issue with Square POS being down, though it did happen for a few hours here and there, but again, well within their uptime promise.

Cons

What did I like least about Square POS? That would be the time Square, with zero notice, pulled the plug on our store and website as a credit card processor, leaving us without any modern way to process payments. Customer service IS part of the deal, right? Well, when I contacted Square about this, I was not given a reason, or the ability to appeal the decision. I was simply told to move on to a different solution, and no further information would be provided.

Alternatives Considered

Shopify POS and Toast POS

Reasons for Switching to Square Point of Sale

We went with Square POS because we are in the CBD business, and Square invited us to be part of their CBD payment processing program. There's that, and in all honesty, the software is incredibly easy to set up, and use. It's certainly not the most robust solution in terms of reporting, but to cover that we were able to connect to a solid IMS via API. For most businesses, I think Square would be a simple POS solution, but again, beware, there just wasn't a lot of communication from their end on major decisions that negatively impacted our small business.
Kelsey
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
4

5
Reviewed on 23/9/2023

Standard and solid option

No restrictions on Contractor payroll was absolutely great, but when we added Employees, the same options were not available

Pros

Ease of set-up and price was better than the alternatives

Cons

No ability to customize payroll for the 16th through the 15th of every month

Alternatives Considered

Stripe

Reasons for Choosing Square Point of Sale

See above, Gusto allowed the customizations for employees

Switched From

Square Online

Reasons for Switching to Square Point of Sale

Cost and Square seemed to be the more standardized option
Lisa
  • Industry: Consumer Services
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 19/10/2023

Easy, Secure, and Reliable Payment Processing Software

Overall, Square is a very good payment processing software. The fees are inline with banks and other payment processing software.

Pros

The software is easy to install, easy to use, and is reliable. Payments are processed quickly.

Cons

Although Square was able to sync with our CRM software, it was not able to post payments to specific jobs/invoices.

Alternatives Considered

Thryv

Reasons for Choosing Square Point of Sale

The program our bank offered had no ability to sync with any other 3rd party software.

Reasons for Switching to Square Point of Sale

Online reviews, fee schedule, and reputation.

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