---
description: Review of ServiceTeam ITSM Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: ServiceTeam ITSM | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [Information Technology Service Management (ITSM) Tools](/directory/4296/itsm/software) > [ServiceTeam ITSM](/software/374593/serviceteam-itsm)

# ServiceTeam ITSM

Canonical: https://www.softwareadvice.ie/software/374593/serviceteam-itsm

> Designed for Microsoft-centric Customers, Partners and MSPs by a Microsoft Partner, ServiceTeam ITSM lets you take advantage of your in-place Microsoft Dynamics 365 and Power Platform environment to deliver modern, cost-effective IT services.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: Provance Technologies

## Commercial Context

- **Starting Price**: US$45.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: ServiceTeam ITSM is licensed on a per-user basis with a minimum of 1-year and available 2 and 3-year subscription terms. The base license for ServiceTeam ITSM starts at 30 named users. Government, Education and Non-Profits may qualify for special pricing, please contact Provance Sales for more details. If you are a Microsoft Partner and/or a Managed Service Provider, please contact Provance Sales about other pricing options which may apply. ServiceTeam ITSM is comprised of 2 editions, Professional and Enterprise. We also have ServiceTeam ITAM available, which lets you leverage Power Apps, Dynamics 365 and the Power Platform eco-system to proactively plan and manage assets. Visit Provance.com or contact  us at sales@provance.com for more details. 

The use of Provance ServiceTeam Power Apps products require Microsoft Power Apps and/or Dynamics 365 and potentially other licenses to support all capabilities. These Microsoft licenses are not included and are the customers responsibility.
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English, French, German
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more

## Features

- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Availability Management
- Capacity Management
- Change Management
- Chat/Messaging
- Configuration Management
- Customisable Branding
- Customisable Forms
- Customisable Reports
- Customisable Templates
- Customizable Fields
- Dashboard Creation
- Help Desk Management
- Incident Management
- Knowledge Base Management

## Integrations (11 total)

- Azure DevOps
- Jira
- Microsoft Azure
- Microsoft Entra ID
- Microsoft Intune
- Microsoft Outlook
- Microsoft SharePoint
- Microsoft Word
- N-central
- Network Performance Monitor
- System Center

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support

## Category

- [Information Technology Service Management (ITSM) Tools](https://www.softwareadvice.ie/directory/4296/itsm/software)

## Alternatives

1. [ManageEngine Endpoint Central](https://www.softwareadvice.ie/software/117339/manageengine-endpoint-central) — 4.6/5 (1632 reviews)
2. [ServiceNow](https://www.softwareadvice.ie/software/27432/service-now) — 4.5/5 (348 reviews)
3. [Freshservice](https://www.softwareadvice.ie/software/436317/freshservice) — 4.5/5 (703 reviews)
4. [SysAid](https://www.softwareadvice.ie/software/158389/sysaid-it-crm) — 4.5/5 (517 reviews)
5. [Desk Manager](https://www.softwareadvice.ie/software/310334/desk-manager) — 4.8/5 (106 reviews)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/374593/serviceteam-itsm)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/itsm/serviceteam-itsm-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/374593/serviceteam-itsm> |
| en-GB | <https://www.softwareadvice.co.uk/software/374593/serviceteam-itsm> |
| en-IE | <https://www.softwareadvice.ie/software/374593/serviceteam-itsm> |
| en-NZ | <https://www.softwareadvice.co.nz/software/374593/serviceteam-itsm> |

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