--- description: Review of Questback Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Questback | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [360 Degree Feedback Software](/directory/2081/360-degree-feedback/software) > [Questback](/software/374705/questback) # Questback Canonical: https://www.softwareadvice.ie/software/374705/questback Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.ie/software/374705/questback?page=2) > Questback excels as a pioneering Experience Management platform, specializing in elevating customer and employee experiences alike. Their mission revolves around enabling organizations to evolve and grow smarter through effective utilization of feedback from key stakeholders. Renowned as the foremost authority in experience management in the Nordics, they extend our services to a global clientele. Boasting a team rich in diversity, with an array of nationalities and backgrounds, they share a unified belief in the power of smart organizations to surpass their competitors by fostering more engaging experiences. > > Verdict: Rated **4.7/5** by 51 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 51 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: QuestBack - **Founded**: 2000 ## Commercial Context - **Starting Price**: €2,500.00 - **Pricing model**: Other (Free Trial) - **Pricing Details**: Contact Questback for pricing. - **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: Dutch, English, Finnish, French, German, Norwegian, Spanish, Swedish - **Available Countries**: Albania, Andorra, Argentina, Australia, Austria, Belgium, Bosnia & Herzegovina, Brazil, Bulgaria, Canada, Croatia, Cyprus, Czechia, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar and 36 more ## Features - 360 Degree Feedback - API - Action Management - Activity Dashboard - Activity Tracking - Alerts/Notifications - Anonymous Feedback - CSAT Survey Structure - Chat/Messaging - Churn Management - Collaboration Tools - Commenting/Notes - Communication Management - Complaint Monitoring - Conditional Logic - Continuous Feedback - Customer Database - Customer Experience Management - Customer History - Customer Journey Mapping ## Integrations (1 total) - Startdeliver ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support ## Category - [360 Degree Feedback Software](https://www.softwareadvice.ie/directory/2081/360-degree-feedback/software) ## Related Categories - [360 Degree Feedback Software](https://www.softwareadvice.ie/directory/2081/360-degree-feedback/software) - [NPS Software](https://www.softwareadvice.ie/directory/4116/nps/software) - [Employee Engagement Software](https://www.softwareadvice.ie/directory/3397/employee-engagement/software) - [Customer Satisfaction Software](https://www.softwareadvice.ie/directory/4627/customer-satisfaction/software) - [Customer Engagement Software](https://www.softwareadvice.ie/directory/508/customer-engagement/software) ## Alternatives 1. [UmfrageOnline](https://www.softwareadvice.ie/software/449992/Enquetes-Maken) — 4.6/5 (1627 reviews) 2. [Google Forms](https://www.softwareadvice.ie/software/179230/google-forms) — 4.7/5 (11432 reviews) 3. [SurveyMonkey](https://www.softwareadvice.ie/software/157864/surveymonkey) — 4.6/5 (10455 reviews) 4. [Jotform](https://www.softwareadvice.ie/software/433821/jotform) — 4.7/5 (2885 reviews) 5. [Typeform](https://www.softwareadvice.ie/software/324633/typeform) — 4.7/5 (964 reviews) ## Reviews ### "Experienced Questbackuser" — 5.0/5 > **Peter** | *9 January 2023* | Sports | Recommendation rating: 9.0/10 > > **Pros**: It´s easy to use and reliable as a system. > > **Cons**: The system could have even more different types of questions. > > It has worked well for me as an individual as well as for our organization for about 15 years. Its easy to use and are working good for different kinds of user with different levels of experience. ----- ### "High-quality survey tool with extensive features" — 5.0/5 > **Patrick** | *30 March 2026* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: Superb customer support and service. Responses are always helpful and come back very quickly. The tool’s features for creating surveys and generating reports are user-friendly and leave nothing to be desired. > > **Cons**: Working with multiple data sets when creating reports could be made even more user-friendly by allowing the order of the data sets to be changed via drag-and-drop. ----- ### "Review from The Living History Forum (Government)" — 4.0/5 > **Catarina** | *13 January 2023* | Government Relations | Recommendation rating: 7.0/10 > > **Pros**: We use questback to evaluate our trainings and forum meetings. It is easy for the participants to fill in and it is easy to follow the answers and get an overview of what the participants thought of the training. > > **Cons**: I'm a new user to questback so I haven't learned much yet. I have had some difficulties when I have wanted to extract a report for a specific day but then I have received good help from your support. > > Overall, questback has worked well. We have received many evaluations which we can follow up. ----- ### "Easy to use and learn, great support" — 4.0/5 > **Kristina** | *24 October 2022* | Market Research | Recommendation rating: 9.0/10 > > **Pros**: Simple logic and has most of the functions you need to carry out all types of surveys. > > **Cons**: We lack support for conducting phone interviews but have found a way around this. > > Easy to use and learn. The support is always fast\! ----- ### "Questback - easy to use, great customer service" — 5.0/5 > **Dahn-Ola** | *21 February 2024* | Civic & Social Organization | Recommendation rating: 9.0/10 > > **Pros**: I mainly like the intuitive way the tool is structured. My users need very little support to start making their own surveys. In the cases where I needed to use the support, they have always been able to assist me, and this within very reasonable times. > > **Cons**: I have no complaints, I really like the tool. > > Really great tool - highly recommend it. ----- Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.ie/software/374705/questback?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/374705/questback) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data