About Brevo

Brevo is a cloud-based email marketing tool suited for organizations of all sizes. It offers marketing automation, email campaigns, transactional emails and SMS messages functionalities within a suite. Brevo allows users to create mobile-responsive emails using design tools. Users can also schedule and automate marketing campaigns and pre-test messages’ deliverability before sending campaigns. Transactional emails may be sent via Brevo's SMTP service or API. The contact management functionality allows for importing contacts, categorizing lists, collection forms, behavioral forms and more. Brevo also features reporting, which allows users to create reports on basic statistics, such as open rate, click-throughs and more. Other reporting features include per ISP, exporting results into Excel or PDF and heat maps. SendinBlue can be integrated with organizations’ websites and management tools. Brevo plugin is also available to be installed with other content management and e-commerce systems such as WordPress, PrestaShop, Drupal, WooCommerce or Magento.
Brevo Software - Say Hello to Brevo
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Brevo pricing

Brevo has a free version and offers a free trial. Brevo paid version starts at €19.00/month.

Starting Price:
€19.00/month
Free Version:
Yes
Free trial:
Yes

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Brevo Reviews

Overall rating

4.5
( 1,760 reviews )
Write a Review!

Feature rating

Value for Money
4.5
Functionality
4.4
Ease of Use
4.5
Customer Support
4.5
5 reviews of 1,760 View all reviews
Carmen
  • Industry: Insurance
  • Company size: 201–500 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5
5
Reviewed on 18/4/2022

E-mail marketing made easy

We use it weekly and in some cases daily. It's easy to use, easy to get data and easy to setup and change according with the reports we are able to obtain.

Pros

The platform is really user friendly and it allows us to integrate data with our in-house developed systems.

Cons

The customisation of the design of each e-mail it's a little bit tricky, but we make it work with our own designs being uploaded in the platform.

Alternatives Considered

Sender, Benchmark Email and Omnisend

Reasons for Choosing Brevo

Mostly because we were looking for a better integration with our own systems and Sendinblue was the best option.

Switched From

Mailchimp

Reasons for Switching to Brevo

Our IT team felt comfortable working the integrations through Sendinblue with our systems, also the price for more than 100,000 sent e-mails was critical in the decision. The marketing department were also happy working with the data and reports the platform provides.
Mike
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
4
4
Reviewed on 27/7/2022

Sendinblue is a great email marketing platform

Overall, I have had a positive experience with Sendinblue. The platform is easy to use and the reporting features are really helpful in improving my email marketing results. I would definitely recommend Sendinblue to anyone looking for a good email marketing solution.

Sadly we missed alot of other features, so we switched over to a more complete platform. But price wise sendinblue is GREAT for email marketing!

Pros

I have been using Sendinblue for a while now and I have to say that I am really happy with it. It is a great platform for sending out newsletters and other automated emails. The reporting features are also really good, and I have been able to improve my open rates and click-through rates thanks to the insights I have gained from the reports. Overall, I would highly recommend Sendinblue to anyone looking for a great email marketing platform.

Cons

I didn't really like the fact that I couldn't personalize my emails as much as I would have liked. I also found the interface a bit confusing at times.

Alternatives Considered

ActiveCampaign

Reasons for Switching to Brevo

I chose Sendinblue because it is easier to use and has better reporting features than Activecampaign. The platform is also a lot cheaper, which was a big plus for the customer at that time.
Jennet
  • Industry: Human Resources
  • Company size: 51–200 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
0
Features
4
Ease of Use
5
Customer Support
0
4
Reviewed on 22/8/2023

Good Email automation tool for marketing

Pros

Brevo formally know as Sendiblue has been very resourceful to our organization. The user interface is friendly, it has good automation features and also supports sms marketing besides email marketing.

Cons

After using other softwares, I discovered that this software is some how limited in analytics. Hope that's looked into in the nearest future.

Michael
  • Industry: Higher Education
  • Company size: 2–10 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
3
Features
4
Ease of Use
5
Customer Support
1
2
Reviewed on 18/8/2023

Impossible to contact

Very poor

Pros

Absolutely great to use, unfortunately no customer support or help in any way.

Cons

No contact or accountability, no communication or help at all

Alternatives Considered

Mailchimp

Reasons for Choosing Brevo

Was told it was better

Switched From

Mailchimp

Reasons for Switching to Brevo

Recommended but it was a bad one

Response from Sendinblue

Hi There,

I am sorry to hear about your experience with our platform. So that we can look into it and assist you further, could you please share the ticket id and email address associated with your account?

I look forward to your response.

Regards,

Replied 23/8/2023
Vance
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5
5
Reviewed on 13/6/2023

Best Email Automation & Transactional Email Platform

Absolutely excellent experience throughout the years.

Pros

Wide range of features, particularly developer-friendly ones such as transactional email, SMTP and API. Also, affordability for small and medium businesses. The developer documents and customer service are probably the best.

Cons

Nothing much to hate about Brevo (previously known as SendinBlue), except maybe the new colour scheme. On a more serious note, the email builder can be improved slightly in terms of UX. Certain things require one or two too many clicks.

View all reviews

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