--- description: Review of Docusnap Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Docusnap | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [IT Asset Management Software](/directory/1888/it-asset-management/software) > [Docusnap](/software/374862/docusnap) # Docusnap Canonical: https://www.softwareadvice.ie/software/374862/docusnap Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.ie/software/374862/docusnap?page=2) > Docusnap – Automated IT documentation, asset management, and license compliance. Docusnap is an IT documentation, asset management, and license management software, trusted by more than 5,000 organizations worldwide since 2004. Rather than relying on manual spreadsheets or installed agents, Docusnap scans your network on a recurring schedule and captures servers, clients, network devices, Active Directory, virtualization environments such as VMware and Hyper-V, and cloud services including Microsoft Azure, AWS, and Microsoft 365. All collected data flows into an ITIL-compliant Configuration Management Database (CMDB), so hardware, software, licenses, permissions, and dependencies are always connected and traceable. Warranty information is checked automatically, and detailed software version data supports vulnerability assessment and patch planning. From this data, Docusnap generates over 200 reports, network diagrams, and topology plans automatically, along with dynamic IT concepts such as disaster recovery plans and operating manuals that update themselves with every inventory run. Docusnap's license management reconciles installed software against your license pool to reveal over- and under-licensing before an audit does, and its permission analysis shows exactly who can access which systems and data across your Microsoft environment. An optional ISMS add-on turns Docusnap into a structured information security management system aligned with ISO 27001. For IT service providers, multi-tenancy allows multiple customer environments to be documented from a single instance. Whether you need to support NIS-2, ISO 27001, TISAX, or DORA compliance, plan a disaster recovery strategy, or simply keep documentation accurate without manual effort, Docusnap gives IT administrators, IT managers, and IT security officers one current, reliable overview of their entire IT landscape. > > Verdict: Rated **4.7/5** by 7 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 7 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 5.0/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Docusnap - **Location**: Kiefersfelden, Germany - **Founded**: 2004 ## Commercial Context - **Starting Price**: €465.00 - **Pricing model**: Other (Free Trial) - **Pricing Details**: Docusnap is available through two licensing models, both scaling with network size (the number of workstations and servers to be documented). Pricing is available upon request: One-time purchase license (includes a self-renewing service contract): With 1-year service contract: starting at €1,044.50 (service contract: €167.00/year) With 3-year service contract: starting at €1,327.75 (service contract: €450.25 for 3 years) Annual subscription: starting at €461.00/year Contact Docusnap sales for a tailored quote based on your network size. - **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise) - **Supported Languages**: English, German - **Available Countries**: Afghanistan, Albania, Algeria, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin and 176 more ## Features - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Ad hoc Reporting - Alerts/Notifications - Asset Discovery - Asset Tracking - Audit Management - Audit Trail - Categorisation/Grouping - Change Management - Change Tracking - Cloud Asset Inventory - Compliance Management - Compliance Tracking - Configuration Management - Contract/License Management - Credential Management - Customisable Branding ## Integrations (2 total) - Microsoft Power Automate - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [IT Asset Management Software](https://www.softwareadvice.ie/directory/1888/it-asset-management/software) ## Related Categories - [IT Asset Management Software](https://www.softwareadvice.ie/directory/1888/it-asset-management/software) - [License Manager Tools](https://www.softwareadvice.ie/directory/4637/license-management/software) - [IT Documentation Tools](https://www.softwareadvice.ie/directory/4607/it-documentation/software) ## Alternatives 1. [ManageEngine Endpoint Central](https://www.softwareadvice.ie/software/117339/manageengine-endpoint-central) — 4.6/5 (1822 reviews) 2. [CodeMeter](https://www.softwareadvice.ie/software/273859/codemeter) — 4.7/5 (42 reviews) 3. [Nalpeiron Zentitle](https://www.softwareadvice.ie/software/111084/zentitle) — 4.8/5 (31 reviews) 4. [Inventory360](https://www.softwareadvice.ie/software/408084/inventory360) — 4.7/5 (73 reviews) 5. [Stitchflow](https://www.softwareadvice.ie/software/525032/Stitchflow) — 5.0/5 (7 reviews) ## Reviews ### "Must-have IT-Tool for SysAdmins" — 5.0/5 > **Christina** | *4 August 2022* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: Flexible, automated IT-Documentation. Nice plans \& diagrams > > **Cons**: Maybe webinars in english, but there are many video tutorials on YouTube ----- ### "Der Branchenprimus" — 5.0/5 > **Verified Reviewer** | *16 November 2022* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: Verlässlichkeit und Akzeptanz wie man es erwartet > > **Cons**: Die Anwendung ist mitunter etwas "Altbacken" in den Menüs und Baumstrukturen, es fehlen Favorits > > Immer wieder eine Empfehlung wert, denn es ist nun einmal die beste, bezahlbare Lösung ----- ### "Okay" — 3.0/5 > **Nils** | *18 May 2022* | Electrical/Electronic Manufacturing | Recommendation rating: 5.0/10 > > **Pros**: Its a Tool For many Tasks, much more than simple Asset Management > > **Cons**: While IT can do many Things, IT feels Like No Feature is complete. ----- ### "Perfekt zum automatischen Inventarisieren, Dokumentieren und Analysieren" — 5.0/5 > **Manfred** | *15 November 2022* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: Lässt sich einfach installieren und erledigt seine Hauptaufgabe dann praktisch automatisch. Liefert tolle Netzwerkpläne und visualisiert auch die Abhängigkeiten der Dienste untereinander. > > **Cons**: Bin mit der Software eigentlich rundum zufrieden. > > Umfangreiche Dokumentation mit relativ wenig Aufwand\! ----- ### "Ein sinnvolles und sehr gutes Tool mit noch mehr Möglichkeiten" — 5.0/5 > **Oliver** | *16 November 2022* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: Customizing Möglichkeiten, IT Beziehung, Darstellungen > > **Cons**: keine editierbaren Webfrontendfehlende Audit bei Änderungenfehlende REST API, offene Schnittstelle für mehrstufigen Import > > Grundlage für BCM und ISMS ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.ie/software/374862/docusnap?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/374862/docusnap) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data