Sogolytics

Pros

What I really like about SoGo Survey is: 1) That you can create very professional-looking surveys and customize them as you like. 2) That it is quite intuitive and easy to use once you get used to the main functions and understand the terms they use to refer to each feature. 3) That it saves you tons of time on data analysis. 4) Last but not least, that they offer us students the possibility of using the software free of charge, thus saving us a lot of time and effort and ultimately boosting our research work For me, it's been a must during my PhD :)

Cons

The thing I like the least is the branching restrictions. I would love it if I could branch several questions on the same page. Also, the restrictions to the number of question display conditions you can set are also a bit annoying when you're trying to target a very specific population.

Pros

It has all the features that I use, or need, in a very intuitive platform that allows me to focus on my surveys and my research without unwanted distractions. I can use it on my PCs and on my iPad without issues or complications, making it a very useful tool whether I am deploying a survey or teaching my students how to structure or deploy one. The reporting features are getting better with each iteration, although I still tend to use the trouble-free export features to do my own statistical analysis.

Cons

Nothing, really. The frequent updates have been keeping ahead of my expectations.

Alternatives Considered

Reasons for Choosing Sogolytics

Switched From

Reasons for Switching to Sogolytics

Pros

I like the design of the website and the way we can work on it . and it was easy to distribute the survey in several ways. I enjoyed the great fun of working on this site. I also heard about the different tools that made the questionnaire distinctive. I will like to use this website in my all research and assignment during my three left semesters at Zayed University, and I will advise my friends and college mate to use it also. This website encourages the student to well done their assignment in professional and academic style. love this website a lot.

Cons

I find it defect to collect Data its need to well understand and it takes a lot of time for me to understand the process of collecting Data after the distribution of the survey. Also we send the survey to many people and for example we send it to time I don't find I way to delete the extra one, so it will be better if an option added which about if the survey sent out before to the same email it cant send again so we will not be chosen to send it by mistake twice to same people.

Pros

It started with amazing customer service in the sales call - they weren't pushy, nor tried to upsell me. They listened to what we needed and advised accordingly. Then, set up was SO easy. The platform itself is very logical and user friendly, particularly the click and drag feature for adding question types into a survey or assessment!

Cons

We had a bit of trouble getting emailed links to not go to client junk folders, but SoGo was so helpful and set up as many support calls as needed and were able to figure things out for us! That is the only hiccup we have had to date.

Pros

Being able to save questions in a question bank, copy surveys to re-use after editing, and reviewing the survey before sending are wonderful features. I can send test surveys to others for review as well. Free upgrade for non-profit does increases our survey limit so we don't worry about losing survey results because we reached our limit. Customer service is the best with responses almost the minute you ask for help!!! This is huge for me! I hate waiting day(s) to get answers to solve problems I may encounter. I haven't had very many problems with SoGoSurvey, so I don't contact them often, but the few times I have, they have always responded promptly. We can download all the results we need, no need to print it all up in order to share with members of our organization.

Cons

Getting a QR code was not as intuitive as SurveyMonkey, but their customer service easily bypassed this problem. The benefits of SoGoSurvey heavily outweigh the few things I liked slightly better about SurveyMonkey. The first year we applied for the free upgrade we needed to provide a review of their product. Because we had not used them before this was a problem, but the company was willing to work with us on this so that we could provide an honest review.