--- description: Review of Sogolytics Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Sogolytics | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Customer Satisfaction Software](/directory/4627/customer-satisfaction/software) > [Sogolytics](/software/37487/sogosurvey) # Sogolytics Canonical: https://www.softwareadvice.ie/software/37487/sogosurvey Page: 1 / 30\ Next: [Next page](https://www.softwareadvice.ie/software/37487/sogosurvey?page=2) > Sogolytics delivers speed, clarity, and scale through a powerful platform built for enterprise teams managing customer journeys and employee engagement. Sogolytics streamlines the entire feedback cycle, from intelligent survey creation to real-time dashboards and automated text analysis. The platform is purpose-built to support teams of all kinds: intuitive enough for business users, powerful enough for analysts, and customizable for every audience. Design sophisticated, personalized feedback flows in minutes. Automatically adapt questions based on logic and earlier responses. Pre-fill messaging based on user data. Then, visualize results immediately. No waiting, no digging. With sentiment analysis, turnkey reports, and real-time dashboards, your team can go from data to decisions in record time. And while Sogolytics’ technology is sophisticated, its support model is refreshingly human. Its 24/7 customer support team is available whenever you need a partner, not just a platform. > > Verdict: Rated **4.7/5** by 729 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 729 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Sogolytics - **Location**: Herndon, US - **Founded**: 2009 ## Commercial Context - **Starting Price**: US$0.00 - **Pricing model**: Usage Based (Free version available) (Free Trial) - **Pricing Details**: Free Pro plan (survey): Free for life Pro plan (survey): $66/month Pro Max plan (survey) : $99/month Enterprise plan (survey): Contact vendor for pricing SogoSurvey also provides plans for non-profits, academics, and students, and offers custom survey design services. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Chinese, Czech, Dutch, English, Finnish, French, German, Greek, Hebrew, Hindi, Indonesian, Italian, Japanese, Korean, Malayalam, Nepali, Norwegian, Persian, Polish, Portuguese, Russian, Serbian, Slovak, Spanish, Swedish, Tamil, Thai, Traditional Chinese, Turkish, Ukrainian, Urdu, Vietnamese - **Available Countries**: Australia, Bahrain, Brazil, Canada, China, Germany, India, Japan, Mexico, New Zealand, Saudi Arabia, Singapore, South Korea, United Arab Emirates, United Kingdom, United States ## Features - 360 Degree Feedback - API - Action Management - Activity Dashboard - Alerts/Notifications - CRM - Communication Management - Customer Experience Management - Customer History - Customer Segmentation - Customisable Branding - Customisable Forms - Customisable Questions - Customisable Reports - Customisable Templates - Customizable Fields - Dashboard - Data Analysis Tools - Data Import/Export - Data Visualisation ## Integrations (18 total) - Asana - Caspio - Gmail - Google Analytics 360 - Google Calendar - Google Drive - HubSpot CRM - HubSpot Marketing Hub - Meta for Business - Microsoft Excel - Microsoft Outlook - Salesforce Sales Cloud - Slack - Stripe - Trello ... and 3 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Customer Satisfaction Software](https://www.softwareadvice.ie/directory/4627/customer-satisfaction/software) ## Related Categories - [Customer Satisfaction Software](https://www.softwareadvice.ie/directory/4627/customer-satisfaction/software) - [Customer Engagement Software](https://www.softwareadvice.ie/directory/508/customer-engagement/software) - [Online HR Software](https://www.softwareadvice.ie/directory/369/web-based-hr-software/software) - [Social Media Analytics Tools](https://www.softwareadvice.ie/directory/367/nonprofit/software) - [Human Capital Management Software](https://www.softwareadvice.ie/directory/1867/hcm/software) ## Alternatives 1. [SurveyMonkey](https://www.softwareadvice.ie/software/157864/surveymonkey) — 4.6/5 (10513 reviews) 2. [Jotform](https://www.softwareadvice.ie/software/433821/jotform) — 4.7/5 (2927 reviews) 3. [Connecteam](https://www.softwareadvice.ie/software/109560/connecteam) — 4.6/5 (5316 reviews) 4. [QuestionPro](https://www.softwareadvice.ie/software/153082/questionpro) — 4.8/5 (544 reviews) 5. [Typeform](https://www.softwareadvice.ie/software/324633/typeform) — 4.7/5 (982 reviews) ## Reviews ### "Works as promised" — 5.0/5 > **Gilmer** | *20 September 2023* | Food & Beverages | Recommendation rating: 9.0/10 > > **Pros**: What I liked most about Sogolytics was its intuitive and easy-to-use interface. From the first moment I was able to easily start exploring all the modules and tools that the platform has. I especially highlight its advanced metrics and customizable KPIs, which allowed me to easily configure panels with the most relevant information for monitoring my objectives. Visualizing data through clear and clean interactive graphs also made analysis a simple and enjoyable task > > **Cons**: What I liked least was that since it is a platform with numerous functionalities, there is an initial learning curve to fully master all the analytical capabilities and segmentation options. While the customer success assistant was always available to resolve my queries, there were advanced features that leave scope for further in-depth knowledge > > In a short time I was able to be operating at full capacity thanks to the ease of use and intuitive functionality of the software. The monitoring and optimization of our digital metrics became an efficient and productive task, which contributed great value to our decision-making and continuous improvement processes. The quality of the support service was also a key factor in resolving doubts and getting the most out of the powerful segmentation and predictive modeling tools. I would definitely recommend this platform to any company that needs sophisticated data science capabilities applied to their data ----- ### "User Friendly Software and Responsive Company" — 5.0/5 > **Cindy** | *26 December 2019* | Performing Arts | Recommendation rating: 10.0/10 > > **Pros**: Being able to save questions in a question bank, copy surveys to re-use after editing, and reviewing the survey before sending are wonderful features. I can send test surveys to others for review as well. Free upgrade for non-profit does increases our survey limit so we don't worry about losing survey results because we reached our limit. Customer service is the best with responses almost the minute you ask for help\!\!\! This is huge for me\! I hate waiting day(s) to get answers to solve problems I may encounter. I haven't had very many problems with SoGoSurvey, so I don't contact them often, but the few times I have, they have always responded promptly. We can download all the results we need, no need to print it all up in order to share with members of our organization. > > **Cons**: Getting a QR code was not as intuitive as SurveyMonkey, but their customer service easily bypassed this problem. The benefits of SoGoSurvey heavily outweigh the few things I liked slightly better about SurveyMonkey. The first year we applied for the free upgrade we needed to provide a review of their product. Because we had not used them before this was a problem, but the company was willing to work with us on this so that we could provide an honest review. > > SoGoSurvey has exceptional customer service\!\!\! This is the biggest reason I would choose to use SoGoSurvey. I LOVE the ease of building surveys, saving questions to use later, copying surveys to use again with minor edits, testing surveys, and looking at survey results. With the free non-profit upgrade we are able to get all the survey results we need to help our organization improve and meet the needs of our community. Downloading survey results is easy and the format of the results makes it easy to evaluate our results. Having used this survey company for a little more than a year, currently I have no reason to look for another survey company to use. ----- ### "Sogosurvey: a life saver for all researchers" — 5.0/5 > **Athena** | *17 October 2019* | Market Research | Recommendation rating: 10.0/10 > > **Pros**: I absolutely loved the fact that it is so easy to navigate around. Everything you needed was there in the same page. I also love the level of customization sogosurvey offered, there are ready made templates that could be chosen for the convenience of the users. In comparison to other online survey platforms, i found that Sogosurvey extremely time saving, to make further changes and modifications to your questionnaire literally take only minutes to complete. I have had my respondents and other fellow research mates telling me how neat the survey form was. It could be easily viewed in a mobile, a tablet anywhere. I especially liked the "smartness" of the software. It catered to every need i wanted. I could also track the responses i had from my respondents, like how many was done on a particular day. which was so convenient\! Last but not least, i cannot stress enough on how good the software was in terms of data exportation. I was surprised on how neat and organized all the data was in one excel sheet. Absolutely in LOVE. > > **Cons**: I think the free package given was a little to basic. There was too little options for a new user to play around with. The free package offered could not justify half the greatness the software actually have with a paid package. I think this can be improved with a little bit more options, especially the question options. so that there is a good and satisfactory preview of how the survey will look like. One more thing, i think the instructions and video tutorials would be nice if they were more precise, as a new user, it could be difficult to navigate around looking for things you need as it takes some time to get used to. I would also like it if i could see who has responded to my questionnaire and when they responded. > > Overall, ive used this survey platform for almost 2 years, and have designed many survey forms with sogosruvey, i can proudly say that it has saved me so much time. It only took me a day to design my questionnaire, distribute it via link, and all i had to do was sit back and wait for responses. I could see how many responses were made and i could also see which day the respondents completed the questionnaires. exporting the data was extremely easily, it cut my workload in half, i dont think i can say the same for other survey platforms. I have recommended Sogosurvey to many other research mates and they have all thanked me for it. and now i'd like to thank sogosurvey\! ----- ### "Provide more flexibility even in its free version" — 4.0/5 > **Verified Reviewer** | *14 January 2024* | Education Management | Recommendation rating: 8.0/10 > > **Pros**: Compare to other online survey tools, Sogolytics provide more options even in its free version. They also provide free 1 year upgrade to premium for student and NGOs. The multilingual feature is also a huge plus. > > **Cons**: Sometime the system can be too slow and unresponsive. However, it is not a huge deal once I get used to it. ----- ### "Easy to get your data" — 5.0/5 > **Verified Reviewer** | *18 May 2021* | E-Learning | Recommendation rating: 10.0/10 > > **Pros**: I used SoGoSurvey to do initial customer surveys. I found it to be easy to use and the data was presented in a way that I could easily understand. I really liked the different question options and the bridging. Both of these features made creating the survey convenient and exactly how I wanted it. > > **Cons**: I would like to see SoGoSurvey better integrate with other software. Being able to directly access my contacts in MailChimp would make it easier to distribute. > > Overall, my experience with SoGo was great. Creating, editing, and distributing my survey was really easy. Real time data collection was a really nice feature, especially when some employees were out collecting data face to face. I would highly recommend using SoGo. ----- Page: 1 / 30\ Next: [Next page](https://www.softwareadvice.ie/software/37487/sogosurvey?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/37487/sogosurvey) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data