About iMIS

iMIS EMS is the world’s only Engagement Management System (EMS) – fusing database management and web publishing into a single system – leading to operational efficiencies, revenue growth, and continuous performance improvement. Harnessing the power of Microsoft Azure’s cloud platform, iMIS EMS is purpose-built to meet the most important challenge facing associations and non-profits – Engagement. iMIS EMS unifies your member and donor data, email communications, events, fundraising, accounting data, and much more, including your website…in an ever-evolving continuous performance improvement machine.
iMIS Software - Scoring Dashboard
iMIS Software - Events Dashboard
iMIS Software - Marketing Dashboard
iMIS Software - Community Dashboard
iMIS Software - Sample Website
iMIS video
iMIS Software - Scoring Dashboard - thumbnail
iMIS Software - Events Dashboard - thumbnail
iMIS Software - Marketing Dashboard - thumbnail
iMIS Software - Community Dashboard - thumbnail
iMIS Software - Sample Website - thumbnail

iMIS pricing

iMIS does not have a free version. iMIS paid version starts at US$200.00/month.

Starting Price:
US$200.00/month
Free Version:
No
Free trial:
N/A

Alternatives to iMIS

CharityEngine

Launched in 2010 by a leading CRM and business applications provider, CharityEngine is a web-based Non-Profit solution...

Almabase

Almabase is an alumni management solution that helps education institutions streamline alumni engagement, community...

DonorPerfect

DonorPerfect is a fundraising solution suitable for all nonprofits. It helps users manage donations, contacts,...

Neon CRM

Neon CRM, a Neon One company, is a cloud-based customer relationship management (CRM) software suite for nonprofits of...

Glue Up

Glue Up (Formerly EventBank) is a cloud-based engagement management platform for nonprofit organizations. Glue Up...

Regpack

Regpack is a comprehensive online registration platform trusted by more than 7,000 organizations worldwide. Regpack...

iMIS Reviews

Feature rating

Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
4
5 reviews of 81 View all reviews
Ellen T.
  • Industry: Nonprofit Organisation Management
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
4
Customer Support
5

5
Reviewed on 22/11/2019

Great CRM

Pros

The flexibility you have for customizing. You can create your own business objects, reports, queries, etc, but still fall back on the standard ones that come "out of the box." Very helpful for new users or people just getting started...or if you need ideas on how to do something. Can integrate with other products.

Cons

If you hire someone new, it can be hard to get them trained on all the features...especially if they have no previous database experience. It is also expensive; and different features have to be added on for extra cost. May not be the best option cost-wise for smaller organizations.

Jon L.
  • Industry: Professional Training & Coaching
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
2
Customer Support
4

5
Reviewed on 20/5/2021

Endless capabilities, not the simplest EMS but it does a lot

Members are easily able to manage their membership status, event registrations, company info, contact info. We are able to offer a member experience with members-only content, event registrations based on membership, etc., which has been great in driving retention. We used to be an association that was based almost entirely on events but now about half of our members each year don't attend any events and are here for the other benefits, many of which we make available through members-only content on iMIS. Great responsive website through the iMIS RISE tool.

Pros

We did not previously have an AMS in place, we were a "data silo" association with many different buckets of information that needed to be imported/exported on a regular basis. iMIS has been a great piece for us in integrating our membership and event management, automated email marketing, mobile app, LMS, SMS texting and other things. Our membership/event marketing has improved greatly due to this. Our membership has more than doubled over the past six years and we would have had to add staff members if we didn't have this in place.

Cons

iMIS isn't the easiest system to configure, we have a consultant to deal with the implementation and setup. Some of the features like the built in email marketing aren't the greatest, we integrated with Informz instead of using the iMIS email (iMIS/Informz integration has been GREAT, but extra cost). Integrations and possibilities with iMIS are basically unlimited, but each has its own cost. With that said, we are doing a lot for our members that we didn't do prior to implementing iMIS.

Amy A.
  • Industry: Accounting
  • Company size: 1,001-5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
2
Features
3
Ease of Use
1
Customer Support
1

3
Reviewed on 24/10/2018

iMIS

As a new user, iMIS is overwhelming and difficult to learn. After meeting with long term users they say iMIS is the "devil you know" once you learn the system it's better to keep working with it than try another database software. I am hopeful the iMIS Cloud will be easier to navigate and learn, but I feel iMIS users should not have to have programming background or decades of experience with iMIS to be comfortable using it.

Pros

As a very new user, it seems to have some functionality that eliminates manual work. For those who know how to use and program databases, I believe it has good functionality.

Cons

It is very difficult for new users to learn. Even with education and training, it takes years to get good at using iMIS. Every team needs to have someone with a programming background in order to fully utilize iMIS. Resellers have so many customers it can be difficult to get your tickets addressed timely.

Gary M.
  • Industry: Sports
  • Company size: 11-50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
4

5
Reviewed on 19/5/2021

iMIS Has Moved Us Out Of The Dark Ages

Our CEO described the project as the best IT implementation he had ever seen and I have to agree.

Pros

iMIS is easy to use and is logical. If you don't know where to find something it's easy to work out. The process automation has been the real game changer for us, saving precious time for both our staff and end users.

Cons

Gift Aid not yet functional but we have found a work around for this.

Sarah I.
  • Industry: Nonprofit Organisation Management
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Features
4
Ease of Use
3
Customer Support
5

5
Reviewed on 2/2/2021

Customizable and Powerful

I've worked with iMIS for 13 years, and I'm very excited about iMIS Cloud and the improvements and additions that come with it. I'm able to customize what staff sees depending on their role, hiding information they don't need. The newest reporting tool is exciting, as is the new form builder. We're able to integrate tradeshow, LMS, and app software into iMIS, which allows us to streamline business across the association. The learning subscription and performance improvement program have been worthwhile for us as well. Highly recommend.

Pros

I've enjoyed working with iMIS for 13 years. Once you learn the system it's highly customizable and can handle pretty much anything you need it to. There are many experiential upgrades with the new iMIS Cloud version that create a simpler interface with better design options and functionality for staff.

Cons

I've found the learning curve to be a little steep with new users. The benefits of a powerful system that handles a ton of data work against light users who don't need and have trouble sifting through all of that data. I have staff that don't like using the system and avoid it whenever possible because they have trouble learning it well.

Related categories