--- description: Review of Sociocs Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Sociocs | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Customer Communications Management Software](/directory/4742/customer-communications-mngt/software) > [Sociocs](/software/377457/sociocs) # Sociocs Canonical: https://www.softwareadvice.ie/software/377457/sociocs Page: 1 / 6\ Next: [Next page](https://www.softwareadvice.ie/software/377457/sociocs?page=2) > Sociocs is a cloud-based customer communications management platform designed for small to mid-size businesses across several industries that want to strengthen customer engagement through messaging. It offers features for managing business messaging at scale. Businesses can send bulk SMS text messages and WhatsApp messages to reach customers on their preferred channels. Sociocs lets businesses collect Google reviews and engage customers through live chat on their websites. Voicemail drops and website form responses provide additional ways for businesses to connect with customers. It provides support to help businesses create messaging campaigns. Support is offered via email, chat, and other measures. Sociocs provides mobile applications to Android and iOS users. > > Verdict: Rated **4.6/5** by 118 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 118 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Tracious Technology Private Limited ## Commercial Context - **Starting Price**: US$20.00 - **Pricing model**: Other (Free version available) (Free Trial) - **Pricing Details**: Monthly and Yearly payment options available. Flexible pricing based on your needs. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more ## Features - API - Alerts/Notifications - Batch Communications - Chat/Messaging - Customer Database - Customer History - Feedback Management - Inbox Management - Interaction Tracking - Multi-Channel Communication - On-Demand Communications - Personalisation - SMS Messaging - Social Media Integration - Template Management - Third-Party Integrations - Video Support ## Integrations (6 total) - Buffer - Curve Dental - PrognoCIS - Webflow - WordPress - Zapier ## Support Options - Email/Help Desk - Knowledge Base - Chat ## Category - [Customer Communications Management Software](https://www.softwareadvice.ie/directory/4742/customer-communications-mngt/software) ## Alternatives 1. 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It also helps in connecting with a larger number of customers in a single go through its bulk sms feature. > > **Cons**: Initially, the platform was great for a few months then I come to know about its limitation that the user is allowed to send only a specific number of messages in the month which limits its efficiency and forces users to buy its upgradation. The app really has lots of potential if they could work on these small things. > > My overall experience with the software was good as it has saved me a lot of time and also our customers have got a single-point solution for all of their issues and after installing automated chatbots the efficiency of our sales team is at another level. A great tool for all kinds of businesses. ----- ### "Sociocs: Customer engagement & online communication tool" — 4.0/5 > **Prasath** | *19 May 2023* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: We can communicate effectively with our clients as well as provide an outstanding online customer service experience. By using this tool, we can acquire new customers as well as retain existing customers easily to expand. The Google Play store makes it easy for businesses to download and use this highly customizable application. Businesses can enhance their growth and operation efficiency with this tool. The company offers outstanding customer service, social media management tools, and messenger options. > > **Cons**: Despite its effectiveness in attracting new clients and accelerating a business's growth exponentially in highly profitable ways, this customer engagement tool has not encountered any issues as of yet. Adding additional features to the app would help it remain relevant to the market and business needs. > > Sociocs stands out as an exceptional online customer engagement platform, highly valued by businesses and professionals alike. With its extensive range of features, it enables effortless business text messaging and online bulk text messaging. What sets it apart is its seamless execution of live chat and web chat messaging, ensuring smooth and uninterrupted communication experiences. Sociocs is the go-to solution for efficient customer engagement without any complications or delays. ----- ### "Sociocs is amazing" — 5.0/5 > **Rahul** | *2 March 2023* | Higher Education | Recommendation rating: 5.0/10 > > **Pros**: Functionality: Sociocs software that provides useful functions and features to help me manage my social media accounts or analyze social media data is highly valued.Integration: Sociocs software that integrates well with other software and tools, such as CRM systems or email marketing tools, is highly appreciated.Support: I appreciate software that offers good customer support and technical assistance.Security: Sociocs software that provides strong security measures to protect my data and prevent cyber attacks is highly valued. > > **Cons**: Complexity: You may dislike software that is overly complex or difficult to use, requiring significant time and effort to learn.Cost: You may dislike software that is expensive, especially if there are other free or lower-cost alternatives available.Bugs and glitches: Sociocs software that is prone to bugs, crashes, or other technical issues can be frustrating for users.Limited functionality: Some of you may dislike sociocs software that lacks certain features or functions they need to manage their social media accounts effectively. > > I am happy with Sociocs and would like to suggest it to others. ----- ### "Sociocs is an customer engagement and online communication tool" — 5.0/5 > **Sophia** | *15 March 2023* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: The most effective communication tool to attract and onboard new clients, as well as to deliver an exceptional online customer service experience, is now available. This tool not only facilitates the acquisition of new customers, but also helps to retain existing ones and significantly expand the customer base. Moreover, it is a highly customizable application that can be downloaded and used easily from the Google Play store, making it widely accessible to businesses. By using this tool, businesses can grow and accelerate their operations to new heights. It offers outstanding social media management capabilities, messenger services, and the best customer service experience available to date. > > **Cons**: There have been no issues encountered thus far with this customer engagement tool, which is one of the most effective ways to attract new clients and grow a business exponentially in a highly profitable manner. To remain relevant to the market and business needs, it would be beneficial to incorporate additional features into the app. > > Sociocs is an exceptional online customer engagement platform that offers a vast array of features and is widely accepted by businesses and professionals alike. The platform facilitates efficient business text messaging and online bulk text messaging with ease and without any complications. Additionally, live chat and web chat messaging are executed seamlessly, with no lag or slowdown. ----- ### "World class customer engagement and online communication tool for businesses and professionals \!" — 5.0/5 > **Rahul** | *31 December 2022* | Marketing & Advertising | Recommendation rating: 9.0/10 > > **Pros**: Best communication tool for attracting and onboarding new clients and deliver online customer service experience in one of the best way possible. It helps in greater traction of new clients and retain the older ones and increase the customer base significantly. Also, it is highly customizable app and is easily available on Google play store for downloads and use. Has wider acceptability for businesses. It helps in growing and accelerating business to its best level. The social media management, messenger service and best customer service experience attained through this platform till date. > > **Cons**: No problem encountered so far. One of the best customer engagement tool for attracting new clients and increase the business exponentially in most profitable manner possible. More and more features should be added significantly so that the app can stay relevant to market and business requirements. > > Sociocs is one of the best customer engagement online application platform for businesses and professionals with wider acceptability and numerous features. Business text messaging and online bulk text messaging is done in most efficient manner through this platform without any hassle or trouble. The live chat and web chat messaging is done effortlessly without any lag or slowdown. ----- Page: 1 / 6\ Next: [Next page](https://www.softwareadvice.ie/software/377457/sociocs?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/377457/sociocs) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data