--- description: Review of Sociocs Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Sociocs | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Customer Communications Management Software](/directory/4742/customer-communications-mngt/software) > [Sociocs](/software/377457/sociocs) # Sociocs Canonical: https://www.softwareadvice.ie/software/377457/sociocs Page: 1 / 6\ Next: [Next page](https://www.softwareadvice.ie/software/377457/sociocs?page=2) > Sociocs is a cloud-based customer communications management platform designed for small to mid-size businesses across several industries that want to strengthen customer engagement through messaging. It offers features for managing business messaging at scale. Businesses can send bulk SMS text messages and WhatsApp messages to reach customers on their preferred channels. Sociocs lets businesses collect Google reviews and engage customers through live chat on their websites. Voicemail drops and website form responses provide additional ways for businesses to connect with customers. It provides support to help businesses create messaging campaigns. Support is offered via email, chat, and other measures. Sociocs provides mobile applications to Android and iOS users. > > Verdict: Rated **4.6/5** by 118 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 118 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Tracious Technology Private Limited ## Commercial Context - **Starting Price**: US$20.00 - **Pricing model**: Other (Free version available) (Free Trial) - **Pricing Details**: Monthly and Yearly payment options available. Flexible pricing based on your needs. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more ## Features - API - Alerts/Notifications - Batch Communications - Chat/Messaging - Customer Database - Customer History - Feedback Management - Inbox Management - Interaction Tracking - Multi-Channel Communication - On-Demand Communications - Personalisation - SMS Messaging - Social Media Integration - Template Management - Third-Party Integrations - Video Support ## Integrations (6 total) - Buffer - Curve Dental - PrognoCIS - Webflow - WordPress - Zapier ## Support Options - Email/Help Desk - Knowledge Base - Chat ## Category - [Customer Communications Management Software](https://www.softwareadvice.ie/directory/4742/customer-communications-mngt/software) ## Related Categories - [Customer Communications Management Software](https://www.softwareadvice.ie/directory/4742/customer-communications-mngt/software) - [Live Chat Software](https://www.softwareadvice.ie/directory/4569/live-chat/software) - [SMS Marketing Software](https://www.softwareadvice.ie/directory/4532/sms-marketing/software) ## Alternatives 1. [WhatsApp](https://www.softwareadvice.ie/software/285733/whatsapp) — 4.7/5 (16474 reviews) 2. [Viber](https://www.softwareadvice.ie/software/146449/viber) — 4.4/5 (4064 reviews) 3. [Telegram](https://www.softwareadvice.ie/software/146545/telegram) — 4.7/5 (6438 reviews) 4. [Text Request](https://www.softwareadvice.ie/software/306855/text-request) — 4.6/5 (1193 reviews) 5. [Adit](https://www.softwareadvice.ie/software/214384/adit) — 4.7/5 (300 reviews) ## Reviews ### "Easy to use Social Messaging Product" — 5.0/5 > **Kiran** | *12 February 2023* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: 1. Ease of Use2. Pricing3. Multi-Channel Support > > **Cons**: 1. Could have more social channels to support.2. Pricing per channel could be better. 3. Customer support could get better > > Sociocs is one of the best software for managing social messaging. Easy to handle corporate channels and run multi-channel campaigns. The customer support is good as well. ----- ### "Great software for bulk business texting and communication" — 4.0/5 > **Sushruth** | *24 March 2023* | Financial Services | Recommendation rating: 8.0/10 > > **Pros**: One of the best things about Sociocs is the different channels that are available inside it. We get to connect via Facebook, Telegram and even google business messenger to connect with clients. Also, the reminder messages are automatic which is very good > > **Cons**: There should be more help content that is needed in the application. The entire UI of the platform is very good, but more emphasis should be given on the contact import and export options > > My overall experience with Sociocs has been very good so far and I hope it continues this way. ----- ### "Sociocs is amazing" — 5.0/5 > **Rahul** | *2 March 2023* | Higher Education | Recommendation rating: 5.0/10 > > **Pros**: Functionality: Sociocs software that provides useful functions and features to help me manage my social media accounts or analyze social media data is highly valued.Integration: Sociocs software that integrates well with other software and tools, such as CRM systems or email marketing tools, is highly appreciated.Support: I appreciate software that offers good customer support and technical assistance.Security: Sociocs software that provides strong security measures to protect my data and prevent cyber attacks is highly valued. > > **Cons**: Complexity: You may dislike software that is overly complex or difficult to use, requiring significant time and effort to learn.Cost: You may dislike software that is expensive, especially if there are other free or lower-cost alternatives available.Bugs and glitches: Sociocs software that is prone to bugs, crashes, or other technical issues can be frustrating for users.Limited functionality: Some of you may dislike sociocs software that lacks certain features or functions they need to manage their social media accounts effectively. > > I am happy with Sociocs and would like to suggest it to others. ----- ### "Business Communication Manager" — 5.0/5 > **Abhinav** | *18 July 2024* | Accounting | Recommendation rating: 9.0/10 > > **Pros**: For company social media management I always prefer Sociocs. Generating what's app chat link is simple and easy using it. Its android app also works smooth with its brilliant UI. > > **Cons**: Everything works fine nothing to mention in the cons section. ----- ### "Flawless Integration with Social Media Platforms" — 5.0/5 > **John** | *29 August 2023* | Banking | Recommendation rating: 9.0/10 > > **Pros**: What I love about the tool is the ease of use and customization. With the tool we are able to recieve SMS notifications in real time. When it comes to integration with the social media platform, it's seemless. No hinches with the integration. > > **Cons**: Although the tool offers a mesmerising experience, the time taken to learn the tool is long. Everything else is just promising. ----- Page: 1 / 6\ Next: [Next page](https://www.softwareadvice.ie/software/377457/sociocs?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/377457/sociocs) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data