About Omnisend

Trusted by 100k+ ecommerce businesses, Omnisend’s all-in-one email marketing & SMS tool automates your marketing across the entire customer journey—reaching the right audience, with the right message at the right time. Capture and grow subscriber lists with landing pages & popups. Engage customers with ready-made email templates & newsletters. Boost conversions with pre-built automations like welcome, abandoned cart workflows, yearly birthday emails, and more. Integrates easily in 1-click with Shopify, BigCommerce, WooCommerce, Wix & more. Unlike other platforms on the market, Omnisend allows you to reach out and engage your audiences across multiple channels via the same automation workflow: email, SMS, push notifications. You can also sync your segments to Google and Facebook to create retargeting ads that deliver an immersive customer experience. With Omnisend, omnichannel marketing is an untapped opportunity that drives engagement and sales. Collect subscriber information from their first visit to your online store using eye-catching forms such as popups, embedded forms, the interactive Wheel of Fortune, and landing pages. Engage customers by sending interesting emails, including gift boxes and discount coupon codes. Respond to customers using Omnisend’s attention (marketing) automation with cart recovery and order confirmation emails. Keep customers coming back through personalized and timely automated emails, including order follow-ups and customer reactivation. Omnisend invites Freelancers and Agencies to join the Omnisend Partner Program. Win more clients and receive revenue share for referred and managed accounts. https://www.omnisend.com/partners/ Sell while you sleep with pre-built workflows across Email, SMS, Push, and more. Convert store visitors to shoppers with pre-built omnichannel automations designed for ecommerce: - Abandoned cart recovery emails - Post-sales & order follow-up emails - Product & browse abandonment - New subscribers (welcome emails) - Customers likely to churn (win back, cross-sell & reactivation emails) - Birthday + Customer feedback - All Email and SMS messages, subject lines and workflow settings are pre-built, so you can get up and running in minutes. Create beautiful and professional email campaigns and newsletters in minutes with: - A drag & drop email builder - Ready-made, responsive email templates on any device - Unique coupon codes - Automatic product picker - Product recommender (up to 8 products) - Plus, resend campaigns without any tedious manual work! Grow your Email and SMS subscriber lists by collecting email and/or SMS opt-ins with fully customizable popups, signup bars, landing pages & wheel of fortune. Find ready-made & themed templates in the Forms Library, including Back in Stock notifications & onsite promotions. Plus, a built-in Email List Cleaning tool to optimize your audience. Improve your targeting with robust segmentation and boost your conversions with well-targeted, personalized messages. Create segments for: - High-value (VIP) customers - Likely-to-churn customers - Specific category/product shoppers - First-time/repeat customers & many more data-driven types of audiences. - Combine email with SMS and push notifications - SMS available worldwide - No need to pay for multiple apps anymore! Analyze your campaigns and your customers with real-time reporting: - Sales dashboard - Campaign, automation and form performance reports - Live view of store visitor activity - Customer Lifecycle Stage breakdowns We’ll be here every step of the way to help support you, no matter what plan you’re on. All customers have access to: - 24/7 live chat & email support - On-demand Omnisend Academy training & live webinars - Full help center with articles and guides. - Dedicated Customer Success managers available on plans from $400 p/month
Omnisend Software - Email marketing & newsletters made easy
Omnisend Software - Drive revenue round-the-clock with pre-built ecommerce workflows
Omnisend Software - Convert more visitors with highly-targeted landing pages
Omnisend Software - Eye-catching email & SMS list building tools
Omnisend Software - Fast support, available 24/7
Omnisend Software - Actionable insights to help create more personalized messages
Omnisend video
Omnisend Software - Email marketing & newsletters made easy - thumbnail
Omnisend Software - Drive revenue round-the-clock with pre-built ecommerce workflows - thumbnail
Omnisend Software - Convert more visitors with highly-targeted landing pages - thumbnail
Omnisend Software - Eye-catching email & SMS list building tools - thumbnail
Omnisend Software - Fast support, available 24/7 - thumbnail

Omnisend pricing

Omnisend has a free version and does not offer a free trial. Omnisend paid version starts at US$16.00/month.

Starting Price:
US$16.00/month
Free Version:
Yes
Free trial:
No

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Omnisend Reviews

Feature rating

Value for Money
4.5
Functionality
4.5
Ease of Use
4.6
Customer Support
4.6
5 reviews of 699 View all reviews
Emre
  • Industry: Computer Software
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 27/11/2022

Positive experience results

As an entrepreneur, I am constantly searching for new ways to market my products and services. I have been using Omnisend for a 1 year now, and I am in love with it. I have been able to use the omnisend platform to completely automate my email marketing. I use it to send out a variety of emails to my subscribers based on what they have bought.

Pros

I've been using Omnisend for the past 1 years, and it's been one of my best decisions. Omnisend has really changed the way I market to my subscribers. I used to send out bulk emails over time, but now I focus on sending the emails when the subscribers are actually active in the system. I also find that Omnisend has made me a much better marketer in the process.

Cons

Overall I was satisfied and had a great experience, I think businesses lacking in marketing should definitely use it. It works great and I haven't had a problem.

Verified Reviewer
  • Industry: Food & Beverages
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
4

4
Reviewed on 28/11/2022

Omnisend review

My overall experiance is very good. I would recomende the product to other people or should i say i already did. We are currently running 4 websites on it and we will be doing more. So in my book they have a loyal customer. And yes we have tried others.

Pros

Price for performance doesn't come close to anyone. I think it is right there with Klaviyo but it is a lot cheaper. So that would be the part. Also i ti quite simple to use and to set up. The support is also very responsive but somethimes they don't have all ther right answers. But nevertheles they are there to help.

Cons

My least favorite feature is that i can't search by phone number in the contacts but you have to create a segment. I think the search needs a little work.

Alternatives Considered

Klaviyo and Mailchimp

Reasons for Choosing Omnisend

Mailchimp is really awfull. I can't bare it.

Switched From

Mailchimp

Reasons for Switching to Omnisend

Best price/ performance
Matt
  • Industry: Consumer Electronics
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
4

3
Reviewed on 30/8/2022

Many features

Overall I am satisfied!

Pros

It helps us with people who sign up for our mobile app - they are added to our contact list and then receive a welcome email.

Cons

The email content builder is glitchy. Fonts, colors, etc.

matt
  • Industry: Apparel & Fashion
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 28/6/2023

small business owner

Perfect for a small business

Pros

Was easy to work with and easy to learn from. Templates helped a lot

Cons

Some times would crash or struggle to load reports. The terminology was some time hard to understand

Joe
  • Industry: Sporting Goods
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
5

4
Reviewed on 11/2/2023

Great software with some quirks

My overall experience has been very good. My account manager is one of the best I have ever had from any service I have used. I think for the price it offers so many people a really good platform for their needs.

Pros

Omnisend is very user friendly. I believe that anyone with little knowledge of sending email campaigns will not have much of a learning curve. Unfortunately, that means that some of the things in the email builder do not have as advanced of functionally as I would like.

Cons

I think that there needs to be more customization ability in the email editor. Some competitors offer a much more robust email builder (for more advanced emails).

Alternatives Considered

Klaviyo

Reasons for Choosing Omnisend

Switch from Mailchimp to Bronto, then Bronto went to "end of life" forcing us to make a switch.

Switched From

Mailchimp

Reasons for Switching to Omnisend

Price

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