About CMW Platform

CMW Platform is an enterprise-ready BPM software that enable businesses of all sizes to connect teams, data and processes and manage routine business operations without coding. Both cloud-based and on-premise deployments are available. CMW Platform provides a visual interface for business process design coupled with configurable web forms and reports, ad hoc process updates and real-time reporting. The solution provides capabilities for approval, compliance and change management, customer request management and issue tracking. Design a unified digital environment using integrations with the most popular software (Microsoft Outlook, SharePoint, Slack, DocuSign, etc) via fully Open API. Make changes on the go using web browser or iOS and Android. Start building automated processes right away with 20+ pre-built solutions like CapEx approval, Document tracking, Claims Management, etc. CMW Platform is rated #1 BPM Software by Gartner Peer Insights with high customers' satisfaction by tens patented features on process automation integrated into the product. Start your digital transformation with CMW Lab support on every step and significantly reduce time, workload and costs. Pricing is on a per year subscription basis.
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CMW Platform pricing

CMW Platform does not have a free version but does offer a free trial.

Starting Price:
Not provided by vendor
Free Version:
No
Free trial:
Yes

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CMW Platform Reviews

Feature rating

Value for Money
4.5
Functionality
4.5
Ease of Use
4.5
Customer Support
4.4
5 reviews of 311 View all reviews
Himanshu
  • Industry: Information Technology & Services
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 1/10/2021

Great workflow tool for a Business analyst specially

Pros

I like the charting features of this tool. It gets difficult at times for a Business Analyst to manage the different flow diagrams and charts for the tech team or developers but I find it really easy and comfortable to using this tool. The content created by this tool is so easy to present to various teams and users during conference and meeting across Developers and Business users.

Cons

I wish there was some more integration of this tool with some word processing or cloud storage appliations.

Alternatives Considered

Microsoft Teams and Confluence

Switched From

Visio

Reasons for Switching to CMW Platform

Based on the experience I got during one of the webinar and guided training session I decided to go for it.
Nimesh
  • Industry: Consumer Goods
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 10/4/2023

Famous,fantabulistic and exceptional Business Process Automation and Management tool.

It enhance advanced analytics and reporting capabilities thus making workflow management to be more effective.It's better tool that saves operational cost and time.

Pros

It's easy to design and build automated workflows with CMW Platform.I'm impressed how CMW Platform allows me to easily automate routine business operations and workflows hence increasing productivity.It simple to track issues while using CMW Platform.I like ease to manage task and project with CMW Platform.Finally,I can collaborate well with my team on task and project schedules with CMW Platform.

Cons

CMW Platform is an innovative and resourceful workflow automation, management and optimization tool that comes with a basket full of benefits and I cannot remember anytime that I encounter any negative issue when working with it.

Karabo
  • Industry: Media Production
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
3
Features
4
Ease of Use
5
Customer Support
3

3
Reviewed on 4/3/2021

My use of Comindware Tracker

Time management. keeping track of the workflow in the business. every task is sent to the right person at the right time automatically. I don't have to always be in the office to be working. I can keep track of everything everywhere in the world.

Pros

It's easy to use, for the software capability is very cheap. I can get all the work load I have for the week done without breaking a sweat. Every task is sent to the right employee automatically. the work flow in the business is amazing and very productive. Now we don't have to arrange a meeting every weekend to discuss what's happening with certain project. I as the managing director can review the process and keep track of the work follow on the software, more is done in very less time.

Cons

The software can be slow at times and employees don't get their tasks in time the automated process can be slow and frustrating at times.

Alternatives Considered

FlowMapp and Pivotal Tracker

Reasons for Switching to CMW Platform

It was introduced to me by a business mentor. as i was having difficulties managing time and the work flow in my business I couldn't keep track of certain tasks and there was constantly meetings every week. what made me us the software is that its easy to use everything is straight forward. very reliable and cheaper than most of the similar software's.
Verified Reviewer
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
5
Features
3
Ease of Use
4
Customer Support
3

4
Reviewed on 13/3/2023

Bost your complex workflows easily with Comindware Tracker

Comindware Tracker provides all the necessary tools for workflow automation, which is a fantastic package deal. The HR management tool is an excellent advantage as it provides end-to-end management of employees.

Pros

The ability to break down projects into smaller actionable tasks, group them into various workflow stages and monitor the status at a single web-based dashboard makes project management more straightforward.

Cons

There is no native mobile app which makes the experience on the mobile web unpleasant.

Akshita
  • Industry: Automotive
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
4

4
Reviewed on 16/5/2023

User Exprience for CMW Platform

Overall, the CMW Platform empowers our car detailing chain studios to improve customer satisfaction, streamline operations, and expand our business to more parts. For our franchise operations, it enables centralized control, standardization, and collaboration. Additionally, its marketing automation tools also help to attract new customers and foster loyalty.

Pros

CMW Platform has helped to elevate the customer experience by providing features such as online booking, appointment reminders, and personalized service recommendations. This convenience and personalization have attracted new customers and encouraged repeat business, leading to growth for our car detailing studios.

Cons

Relying on the CMW Platform for critical business means that Car detailing studios are dependent on technology. If the software experiences downtime or technical issues, it could disrupt operations and impact our customer experience for all other companies if software faces downtime it will affect the internal operations of the company.

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