About Absorb LMS












Absorb LMS pricing
Absorb LMS does not have a free version but does offer a free trial.
Alternatives to Absorb LMS
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All Absorb LMS Reviews Apply filters

- Industry: Education Management
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Refreshing and innovative LMS product
Customer service team are excellent. Project implementation team also excellent. Smooth implementation process. Overall positive and professional experience with the whole team.
Pros
The user interface. It is easy to navigate and makes good use of accessibility.
Cons
In the course setup section I would like to see more developer integration options alongside SCORMS, TinCan, AICC etc. OCN requested compliance integrations with the product so it would be good to see something like this added in the future.
Alternatives Considered
DoceboReasons for Choosing Absorb LMS
Former LMS feedback indicated non user friendly interface and a lack of usage across OCNs active centres due to this.Switched From
MoodleReasons for Switching to Absorb LMS
ABSORB's price was overall the best out of all for the features and functionality contained within the whole subscription price. The customer service engineers post implementation are also extremely helpful and will always provide alternative solutions or workarounds on the platform too.- Industry: Nonprofit Organisation Management
- Company size: 501–1,000 Employees
- Used Daily for 1+ year
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Review Source
Fantastic for Corporate Training
Pros
Fantastic for corporate training and up skilling for teams and users with an easy to use LMS platform
Cons
lacks features needed for more structured long form learning and integration with tools to facilitate this kind of learning eg: Plagiarism Checking or Long form content submissions
Reasons for Choosing Absorb LMS
Needed a platform with better support for the teams and admin usersSwitched From
MoodleReasons for Switching to Absorb LMS
Offered the best all round experience over the other options at an appropriate price point- Industry: Education Management
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Absorb LMS - Good but needs lot of work on UI and UX
We used Absorb for almost 4 years to provide learning resources to our members. However, with time we started to receive feedback about the platform being non-intuitive and difficult to navigate. From admin and instructor point of view, we found the system to be difficult to design dashboards, welcome pages. Although, I liked its capability to import SCROM files. Moreover, it was a bit expensive for the experience offered and for our scale.
Pros
The ability to support different formats such as SCORM
Cons
Well, although it is a decent LMS tool, I would urge the team at Absorb to work on their UI and UX for all stakeholders - Admins, Instructors, and Learners. The UI is not at all intuitive and looks archaic.
- Industry: E-Learning
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Why would I suggest Absorb?
Pros
Robust reporting and Dashboards - Implementing robust reporting and dashboard features in Absorb LMS involved configuring custom reporting tools and dashboards to track learner progress, performance, and engagement metrics effectively. Customizing reporting for license usage and billing to meet specific organizational requirements has posed complexity, data integration, and usability challenges. Close collaboration between the Absorb billing and internal delivery teams was essential to define reporting requirements and configure custom reports accurately.
Cons
e-Commerce - Business to Customer is one of our lead profit generation initiatives, and we want to create a unique learning experience for individuals interested in shaping their DEI learning journey. Challenges were introduced in secure payment processing, and outdated knowledge-based articles were found in Absorb. Extensive collaboration was required between the finance, IT, and Absorb LMS specialists to identify the payment issues. A temporary solution was enabled to capture the payments that still pose a risk.
Integrations admin authorization - While Absorb has essential integrations on a button click, it has dependencies on the admin authorization between different systems. Admin within Absorb should also have admin privileges in other systems, which is not always the case within the organization.
- Industry: Consumer Goods
- Company size: 10,000+ Employees
- Used Weekly for 6-12 months
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Review Source
Training Transformation
Absorb LMS revolutionizes digital marketing training from the traditional course approach and presents the most engaging style. While the simplicity and the flexible environment of the platform contribute to the ease of creating and sharing training materials, the variety of content management tools available on the platform contributes to the fun factor of the training itself.
Pros
Out of the features described above, there are two exciting abilities that set Absorb LMS apart from the competition. While it adapts content based on team member performance, the choice of training content is particularly well suited to the creation of visually rich, highly engaging multimedia content, which enhances knowledge retention and reduces dictionary lookup interruptions in the actual work environment training.
Cons
A few gamification strategies were incorporated in the design. Other basic and complex content translation features. Compared to the previous years, relatively few new advanced assessment tools and resources developed. Limited access to additions to the features on training modules to reflect the specific branding of a company or organization.
- Industry: Sporting Goods
- Company size: 5,001–10,000 Employees
- Used Daily for 2+ years
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Review Source
Great Partnership
It has been my team's experience that with Absorb Learning Management System (LMS) as our partners, we have elevated what the standard for online learning had been in the past. We believe Absorb offers a user-friendly interface and robust functionality that caters to our diverse organizational needs.
Pros
The easy navigation, customization options, and learner engagement capabilities have empowered our organization to deliver impactful training programs. Backed by a solid customer support, we consider this LMS as a trusted partner in education and training, that has helped us drive educational success and innovation globally.
Cons
We've learned that a perfect Learning Management System is not a reality. Though most functionalities are essential to our success there are many others that don't fit our particular user case.
Reasons for Choosing Absorb LMS
Capabilities and especially promised developments where not aligned with our program's needs.Switched From
BlueVoltReasons for Switching to Absorb LMS
Navigation and easiness of use felt more modern and engaging.- Industry: Financial Services
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Absorb is making upskilling easy for my firm
Overall, I am so glad that we chose Absorb for our LMS. I feel like my company is in great hands and will be able to stay ahead of the curve when it comes to upskilling our employees.
Pros
The content creation tools make creating courses easy and the final product is beautiful. I am also impressed by the support team and the whole onboarding and training system offered. They made it onboarding a breeze.
Cons
There has not been any hiccups so far. The training and support has been so robust and the staff so helpful and friendly.
- Industry: Renewables & Environment
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Absorb LMS for External Trainings
Absorb has been an amazing tool for boosting my teams existing online content and I look forward to seeing where this product goes.
Pros
I really appreciate how closely the CSM worked with my team so we weren't launching this product blindly. They were personable and easy to get in touch with. I'm new to the L&D space and love how simple and straightforward it is to implement interactivity in our content through Absorb Create
Cons
There's a bit of a learning curve when getting courses set up and optimized in the system. If I wasn't tech savvy I think I would have struggled because of just how much customization there is.
Reasons for Switching to Absorb LMS
Most user friendly admin interface Best customizability Most amount of features for the price- Industry: Printing
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Absorb Experience
I enjoy Absorb and their commitment to evolving every day. The ideas portal is fantastic and they show what they are working on.
Pros
It has most features that are out in the LMS world and their customer service is great!
Cons
The 3rd party content provider integration. It takes too much time to make course edits and syncing is over a week, not instantly.
Alternatives Considered
DoceboReasons for Switching to Absorb LMS
Better price and customer service. I felt a connection with our sales person and implementation person.- Industry: Public Safety
- Company size: 1,001–5,000 Employees
- Used Daily for 1-5 months
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Review Source
Absorb LMS Review
It has been overall well. The system is a great way of managing eLearning
Pros
There are alot of off the shelf templates that can be used. Can customize templates for corporate use. Content can have branching for easier completing multiple items from the same sheet
Cons
I do not find it intutive and so I spend too much time creating items that are not as easy to create from as I would like to see.
- Industry: Computer Software
- Company size: 501–1,000 Employees
- Used Weekly for 2+ years
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Review Source
Reliable LMS
Pros
Reliable LMS. The continual enhancements that continue to improve the Admin and the Learner experience.
Cons
Difficult experience a few years ago with the Professional Services team. Since that time, they have addressed the BI tool challenges that we identified to the PS team.
Alternatives Considered
DoceboReasons for Choosing Absorb LMS
End of Life for Kenexa had been announced.Reasons for Switching to Absorb LMS
Absorb met our requirements and seemed more intuitive.- Industry: Education Management
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
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Review Source
All-in-one learning platform for Everyone
I have been using the Absorb LMS for a few years, and have been very pleased with their platform. It is user-friendly, offers a great range of features, is well-supported and highly customisable. The training program setup and course creation process has been easy to learn and manage. I especially appreciate the reporting features which are very user-friendly and provide meaningful data. I also think Absorb has done a great job of creating an online community of customers which is a great resource for ideas and best practices.
Pros
The features most impactful in Absorb LMS are customizability, scalability, analytics, and reporting. Users can easily customize the look and feel of the platform to best suit their organization's needs. Additionally, it can be scaled up or down depending on the size of the organization and their training needs. The analytics and reporting tools provided by Absorb LMS make it easy to track learner engagement and course effectiveness. Additionally, Absorb's API also allows organizations to easily integrate Absorb into existing business processes. Finally, Absorb LMS is incredibly easy to use and provides a straightforward user interface for authors and learners.
Cons
One of the areas of least satisfaction with Absorb LMS is the amount of setup required to configure the system. This can be particularly challenging for non-technical users and requires a fair amount of time and energy to get the system settings just right. Additionally, the interface of the interface and navigation could be more intuitive.
Reasons for Switching to Absorb LMS
Absorb LMS stood out to us as a comprehensive, cost-effective, and intuitive platform that addressed all of our training needs. It provides a comprehensive range of features and customization options, making it easy to customize and configure the system to our specific needs. The customization flexibility also allows us to create automated rules and automate much of the training process. It offers scalability for growth, flexibility for changes, and has robust security measures in place to protect our data. Finally, the Absorb LMS is one of the most cost-effective options on the market. That combination of features makes it an easy choice for a reliable and successful implementation of our online training.- Industry: Oil & Energy
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Making My Life Easier
My overall experience has been great. The LMS has allowed me to build an entire corporate training program while simultaneously building the LMS to support it. The time-based credential reporting and compliance tracking has allowed to avoid those possible awkward moments with clients' specific training requirements. With this tracking and reporting, we're also able to respond to a client's immediate need by knowing who is qualified and current on a given access or occupational training requirement.
Pros
The Absorb LMS is easily customizable and Admin/Learner user-friendly. This allowed me to expand my Training effort and capabilities with not only scope but greater efficiencies in that I can customize the LMS to meet the varying needs of my different stakeholders.
Cons
If there is a negative, it is in the format of the Training Transcript when printed, or exported as an electronic file. The courses appear in alphabetical order without the ability to filter for a time period, or sort chronologically. This frustrates Supervisors who then have to review the entire transcript to find what training an employee has completed in the last year. I understand the Transcript are being reworked by Absorb for 2022, so this may become a non-issue.
Alternatives Considered
Accord LMS, Totara Learn, Adobe Learning Manager, Cornerstone LMS and LitmosReasons for Choosing Absorb LMS
I was seeking a fully supported proprietary platform with the enhanced features and functionality my training program had grown to demand.Reasons for Switching to Absorb LMS
Absorb met the overlapping sweet spot between cost, features, supported company size, and alignment with the structure of our training program.- Industry: Public Relations & Communications
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Great product and great services
Pros
Absorb LMS is well-regarded for its user-friendly interface, robust reporting and analytics features, and its ability to easily integrate with other systems. It also offers a range of customization options to suit different organizational needs. Absorb customer service is very responsive and provides top tier customer support.
Cons
Absorb LMS is alway considering feedback from their customers. It's great that they have an area to provide some feedback and they actually look into it and provide updates from their team.
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Easy to Manage and Excellent Support
Pros
The Create tool is a handy resource for creating and managing courses with accessibility in mind. It also allows us to update them efficiently. The platform's content management system is flexible and easy to use. We were impressed with the responsiveness and knowledge of the implementation team and support staff. Onboarding was a great experience overall!
Cons
As with many content management systems, it takes some getting used to. There are nuances that are not easily observed. Training is absolutely required.
- Industry: Machinery
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
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Review Source
Absorb LMS: A Great Learning Management Solution for Everyone
Pros
Everyone should adopt Absorb LMS because it is a reliable learning management system.
I like simplicity of the features of Absorb LMS.
Cons
Absorb LMS meets our needs.
No flaws about Absorb LMS.
- Industry: Nonprofit Organisation Management
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Thank you to Absorb and our CSM
Overall, it has been great working in Absorb, especially compared to my experience with other LMSs. The new releases enable us to incorporate more active learning and engagement into our courses, and our relationship with our CSM is critically helpful in building our offering of educational courses for healthcare professionals.
Pros
The customer support- our Client Success Manager [sensitive content hidden] is always available to help answer questions, resolve issues, and suggest things we can do with our LMS. It is a load off of my mind to know that no matter the issue, we have our CSM to help us out.
Cons
I'd like to be able to build more custom reports myself (e.g. pulling enrollment numbers and evaluation responses for certain courses automatically) but our CSM has still helped figure out workarounds to pull the information we need.
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Exactly What I Needed
The team was outstanding. I received all the support I needed. They spent time with me for onboarding and training and got me up and running quickly. All my questions were answered quickly and the platform itself is reliable, functional and works great.
Pros
The platform is well crafted, providing options for just about everything I needed. Whenever I had a need, there was a way to get it done.
Cons
The mobile app needs some work. Other than that, everything worked very well.
- Industry: Hospital & Health Care
- Company size: 5,001–10,000 Employees
- Used Daily for 2+ years
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Review Source
Absorb LMS review
Pros
lots of quick support from CS and your rep
Cons
customization may be limited but there are still lots of way you can customize
- Industry: Mechanical or Industrial Engineering
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Training & Development System
Pros
I love the ease of access with everything in absorb. The customer service is best in class, and there are always resources available to support.
Cons
Would love more in depth trainings for daily users.
- Industry: Publishing
- Company size: Self Employed
- Used Monthly for 2+ years
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Review Source
Relatively nice learner experience
A relatively nice UI, hampered by implementation issues
Pros
Absorb LMS is a highly user-friendly learning management system that offers a wide range of customization options. The platform integrates seamlessly with other systems and tools, making it a versatile choice for organizations. Absorb LMS provides excellent customer support and training resources to ensure a smooth implementation process. The reporting and analytics features are robust, allowing for detailed tracking of learner progress and engagement. The mobile app is well-designed and provides learners with easy access to course content on-the-go. The gamification features are engaging and encourage learners to stay motivated and complete courses. The system is scalable and can accommodate the needs of both small and large organizations. The platform is constantly updated with new features and improvements based on user feedback. The pricing is reasonable and provides good value for the features offered.
Cons
A big challenge with Absorb LMS is the initial setup process, which can be time-consuming and requires a lot of input from the organization. This can be frustrating for users who are eager to get started with the platform and may not have the resources or expertise to complete the setup process quickly. Additionally, some users have reported issues with the system crashing or freezing during use, which can be disruptive and impact productivity.
- Industry: Public Safety
- Company size: 1,001–5,000 Employees
- Used Daily for 1-5 months
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Review Source
Easy to Absord
It's been great the two months I have been using it.
Pros
The majority of the features are very intuitive to utilize, and our Rep [sensitive content hidden] is amazing with the level of support she offers.
Cons
I think a few features are missing that other LMS systems, like post-hiring day enrollments not tied to another course.
- Industry: Food & Beverages
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Elevate Your Content Creation
Pros
Absorb stands out for its intuitive content creation tools, making it easy to design engaging learning materials with minimal effort. The interface simplifies the process, allowing for seamless customization of multimedia elements. Additionally, the platform's responsive design ensures that content looks great, enhancing the learning experience for students.
Cons
Can't say I dislike anything right now. I will come back and update with time.
- Industry: Information Technology & Services
- Company size: 201–500 Employees
- Used Daily for 1-5 months
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Review Source
Absorb is a game-changer!
The onboarding experience was amazing! We felt heard, our questions answered, and we knew where to go to get help when we needed it. I love that we are not just emailing a bot. The fact that there are people responding is refreshing.
Pros
Absorb allows my company to track our customer learning progress to see if they are taking time outside our account manager meetings. It prevents repetitive meetings reviewing the same feature numerous times because customers need time to review topics.
Cons
It takes time to set up, but you get out what you put into any product.
- Industry: Human Resources
- Company size: 201–500 Employees
- Used Daily for 1-5 months
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Review Source
Absorb Is Great!
Pros
Absorb Create is a great tool to use to create content.
Cons
I have not at this point had any cons regarding Absorb.
- Industry: Government Relations
- Company size: 1,001–5,000 Employees
- Used Daily for 6-12 months
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Review Source
Initative platform and great customer focused team
The LMS allows us to uplift our capability to encourage a modern and user friendly experience. From implementation and roll out the process has been fairly smooth and the team have been really helpful to ensure we are making the most of the system. Our support team in Australia has been prompt and guiding in answering any queries and ensuring we use our system in the best way possible.
Pros
The platform is intuitive and fairly easy to navigate. The help guides are useful and if further detail is required, the support team are always on hand for guidance.
Cons
A little more work around the dynamic targeting of user groups would be great.
- Industry: Construction
- Company size: 1,001–5,000 Employees
- Used Daily for 1-5 months
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Review Source
Cotton Holdings Review
I would rate it 10/10 after implementation once we received help from [sensitive content hidden]. Absorb LMS addressed a critical challenge within our organization by consolidating multiple learning management systems (LMS) and training accounts into a single platform. This consolidation streamlines the management of training resources and records, eliminating the need to navigate through numerous systems. Furthermore, Absorb LMS enhances our reporting capabilities by centralizing data collection and analysis. Instead of pulling information from disparate sources, we now access comprehensive training data from one centralized location, enabling more efficient and insightful reporting processes.
[sensitive content hidden] have been prompt in responding to, assisting with and resolving our concerns. [sensitive content hidden] is a wealth of knowledge, I am so thankful to have his expertise to assist me as I learn the ins and outs of the administration side of Absorb.
Pros
What I appreciate most about Absorb LMS is the invaluable support provided by resources such as [sensitive content hidden]. Their guidance has been instrumental in our journey with the platform, particularly during the initial stages when onboarding took longer than anticipated. Their expertise has enabled us to overcome challenges efficiently and make significant progress, ensuring that we maximize the benefits of our Absorb LMS account.
Cons
While Absorb LMS's customizability is undoubtedly a strength, it also presents a unique challenge: starting with a clean slate. Unlike more rigid systems with predefined templates, Absorb LMS offers a blank canvas, requiring organizations to invest time and effort into tailoring the platform to their specific needs. However, this process, while initially demanding, ultimately ensures that the learning experience is precisely aligned with the organization's goals and values, resulting in a more effective and engaging training program in the long run.

- Industry: Industrial Automation
- Company size: 5,001–10,000 Employees
- Used Daily for 2+ years
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Review Source
Absorb LMS is overall good, but has areas for improvement
Good for mid-size business internal training, but not if you use both internal & external trainings. Trial is a bit minimal at 10 days as it's hard to really load and test the systems full functionality in that small amount of time. 30 days would be a great update.
Pros
top notch customer service, intuitive interface and integrates well with other systems
Cons
system is very clunky for administrators and qlitchy apps. The cost is high for support beyond basics and it's hard to get queries and issues resolved in a timely manner.
- Industry: Consumer Goods
- Company size: 10,000+ Employees
- Used Daily for 1+ year
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Review Source
Strong LMS
Overall we're most pleased with the admin functionality. The learner view displays nicely and is intuitive. We've had great customer service and always get immediate responses to questions and issues. The technical experts are true experts and have been able to help explain and resolve our issues.
Pros
Absorb has 3 very strong features: 1. Reporting is fast and can be done across different areas of the platform. 2. Email management allows easy updates or maintenance of default and custom emails. 3. Auto-assignment functionality works very well with key fields.
Cons
We're using Analyze dashboards which are very difficult to troubleshoot with various filter issues. For example, we have a dashboard with 5 filters and if there are no users that fall within the first filter, then the dashboard ignores that filter. This then allows incorrect data to appear for admins.
- Industry: Construction
- Company size: 501–1,000 Employees
- Used Daily for 1-5 months
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Review Source
Absorb LMS review
I found it to be a valuable tool for managing our organization's L&D initiatives. The platform offered a user-friendly interface that facilitated navigation for all sets of users enhancing overall usability especially since it was our first LMS.
Pros
One of the aspects I appreciated the most about the Absorb LMS is its user-friendly interface. Navigating through the system was intuitive, which made it easy for both adminis and learners to access courses, track progress, and engage with content seamlessly. Additionally, I found the customizable reporting tools to be exceptionally useful. The ability to generate detailed reports on learner progress, course effectiveness, and other metrics allowed us to make informed decisions and tailor our training programs effectively. Overall, the combination of usability and robust reporting capabilities made Absorb LMS a valuable asset for our organization's learning and development initiatives.
Cons
While the LMS offers many valuable features, one area tat could be improved is its performance on mobile app. Addressing it could enhance the platform's versatility and make it even more adaptable to diverse organizational requirements.
Also, if they had full integration with Opensesame my content management would have been smooth.
Reasons for Switching to Absorb LMS
Cost, performance, customer support and user-friendliness.- Industry: Accounting
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
A great platform and an even better implementation team!
The LMS is very new to us. We just launched on March 25th, so I can really only speak to the implementation process, which was an amazing experience. Our IPM was absolutely wonderful, I was sad to say goodbye when the implementation was complete!
Pros
It's pretty intuitive from both a user and admin perspective. It's reliable and has a ton of different reporting capabilities.
Cons
There are certain aspects of Absorb I wish were more customizable.
- Industry: Automotive
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Review of Absorb LMS
Absorb LMS does meet our needs and the people at Absorb are always great partners. I am interested in seeing new products and how we can use Absorb more in our business.
Pros
Absorb's customer support has always exceeded expectations when needed. Fortunately, we have needed their assistance often, but they have always been a great partner when working through any issues. A great example is working with Absorb's support as we transitioned to a new HRIS platform. I had the pleasure of working with [sensitive content hidden] and he was fantastic. Always quick to reply and willing to help! He made the migration a smooth process! Highly recommend [sensitive content hidden]!
Cons
The new Learner Portal updates are not simple for learners to navigate. We use online courses consisting of several modules/chapters. It has become a challenge for our learners to move to the next module. Please add a button that allows them to move forward to next module.
- Industry: Gambling & Casinos
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Our experience with Absorb
Every Absorb employee we have dealt with has been knowledgeable. and responsive with effective solutions for issues we needed guidance about. They make sure the issue is resolved.
Pros
The Absorb products have a lot of capability and can be configured appropriately for our particular business needs. Absorb implementation was accomplished in less time that some other employee-based systems we have in place. The Absorb platform has never had a performance issue that affected our business.
Cons
While there is plenty of report capability designed into the product it would be nice to have the capability expanded to allow for more ad hoc reporting.
- Industry: Professional Training & Coaching
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Absorb is a Game Changer for Any Learning/Training Usecase
Loving every minute of our Absorb experience. We are beyond happy with our decision and as we hit the almost 1-year point, we know this is the home for our training content for years to come!
Pros
Absorb is an amazing powerful LMS, but is amazingly easy to use as well. The dashboard customization, course settings, and user management are straightforward and impactful. And if you get some of the add-ons, you won't ever think of switching to another LMS!
Cons
For our specific use case (recurring training vs one and done or certificate renewal), the out-of-the-box reports don't allow us easy visibility into individual chapter completions. It focuses more on course completion
Reasons for Choosing Absorb LMS
Functionality was lacking. Customization options weren't as robust and Absorb Create was a HUGE game changer for us!Switched From
DoceboReasons for Switching to Absorb LMS
Customization options. Ease of use. Absorb create- Industry: Financial Services
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Absolutely Thrilled!
Absolutely thrilled with the customer support provided by [sensitive content hidden] at Absorb! [sensitive content hidden] is knowledgeable, patient, and incredibly helpful. She resolves any issues we have swiftly, making the entire process incredibly smooth. Couldn't be happier with the on-going service we receive from both [sensitive content hidden] and the Absorb team.
Pros
Customer Support has been outstanding and the platform is very easy to use, our users are completely satisfied.
Cons
Nothing, everything is suited to our needs at this point.
Alternatives Considered
AxonifyReasons for Switching to Absorb LMS
Our users were already comfortable with the platform and Absorbs ability to customize was enough for our company, not to mention pricing was more attune to our budget.- Industry: Hospital & Health Care
- Company size: 10,000+ Employees
- Used Daily for 1-5 months
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Review Source
Ease to use LMS with a lot of capabilities!
Pros
I loved how easy it was for our team to start using Absorb. The implementation process was great! I also loved all the features that Absorb provided us with that our old LMS didn't, such as forums and curriculums.
Cons
My team is new to Absorb, so there may be a better solution, but what we found was the Survey capability wasn't where we wanted it. The basic survey wasn't what we were looking for so we created one with Absorb Create to get the same reporting capabilities, but the problem with Create was the design and formatting limitations.
Alternatives Considered
Valamis LXPReasons for Choosing Absorb LMS
Our old LMS didnt' have the capabilites we were looking for to support our end users.- Industry: Mechanical or Industrial Engineering
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
LMS Training system
This LMS system is very user friendly, and the buy in from your team is great. I looked at UKG LMS and it isn't as user friendly as Absorb
Pros
Ease of use, and user friendly. Layout is self explanatory
Cons
Limitations, and time for certain updates to come out
- Industry: Security & Investigations
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
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Review Source
Absorb LMS
My overall experience has been great! The team is very supportive and is always available to answer questions.
Pros
For the most part, Absorb is easy to use and intuitive. The Create tool with the addition of AI is a huge help in the creation of new content. Our Absorb support team is always available to help when needed.
Cons
Some aspects of Absorb are cumbersome - for example, when creating a class, it is really easy to click on the wrong button, so you end up enrolling the entire company in the class vs. just making it available to everyone.
- Industry: Information Services
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Chosen Absorb - 3 times
Pros
What I like most about Absorb is the ease of use as admin. I also value the responsiveness of the customer service team.
Cons
My dislikes are trivial to be honest. I wish the certificate creation tool was easier to use and I had the ability to assign deactivation dates to non-regular users.
Reasons for Choosing Absorb LMS
They were lacking in several features that we needed. Additionally, their reporting was very cumbersome.Switched From
360LearningReasons for Switching to Absorb LMS
The feature set was the biggest factor in our decision making.- Industry: Financial Services
- Company size: 201–500 Employees
- Used Daily for 1-5 months
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Review Source
The Standard in Learning Management Systems
In searching for the right LMS for our organization, Absorb was the perfect fit. We have a diverse group of learners and need to provide reporting to auditors multiple times of year. With a small T&D department, Absorb proved to be just the software needed to meet the high expectations of our organization.
Pros
Absorb provides ease of use for all learners regardless of technological skills. Absorb provides the data and reporting that our organization needs.
Cons
Absorb is not as attractive/visually appealing as some of the other systems on the market.
- Industry: Construction
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
A well rounded LMS with great branding capabilities.
The LMS has been great overall from navigation, content delivery, engagement, and the branding capabilities.
Pros
The great degree of customization available.
Cons
Some UI features could be improve for a richer experience
- Industry: Leisure, Travel & Tourism
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Superb LMS
Overall experience has been great and they are quick to respond when help is needed.
Pros
Absorb has a ton of features that are included for the standard price. The leaners portal and admin portal are easy to use, navigate, and customize.
Cons
There are a few items that could be a little better such as group management, but overall a great system.
- Industry: Information Technology & Services
- Company size: 5,001–10,000 Employees
- Used Daily for 1+ year
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Review Source
Easy to implement tool with great potential to develop further
Pros
Easy to implement, easy to learn as an admin. Support Team always ready and helpful. Very customisable to cater for different audiences
Cons
It's missing bulk actions for courses and user management that would make life easier
- Industry: Construction
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Absorb more with Absorb
Mostly positive. I especially appreciate how supportive our CSM is to our team. Very responsive when we have questions.
Pros
Versatile. Great support. Leader in the industry. Lots of content available, as well as the ability to add our own content.
Cons
Learner AI assist would be great as navigation is not always intuitive to some learners. THis is on the roadmap, so that will solve that.
- Industry: Accounting
- Company size: 201–500 Employees
- Used Weekly for 1+ year
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Review Source
Absorb Review
My overall experience with Absorb LMS has been very positive. I will continue to learn more so that I may maximize the use of more complicated features.
Pros
Absorb LMS has a user interface that is user friendly, easy to use and manage content. Support website also has an extensive knowledge base with training videos and searchable documents. Support tickets are also handled promptly.
Cons
Reports and Data Analytics is minimal, unless Data Analytics module is purchased which is expensive.
- Industry: Professional Training & Coaching
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
A Wonderful Learner Experience!
My overall experience surpassed all the expectations I had. May Larkin was our Implementation Project Manager and we felt she was right along side us throughout our entire process. She was quick to reply to emails or jump on a call when we needed assistance. She was patience and had an understanding of our unique platform usage.
Pros
What I like most about Absorb is how clean and user friendly the learner experience is! Our goal was to minimize manual task for our admin team and provide our learners a more trendy and all-in-one platform to house their learning materials and certificates. Absorb checked off all our requirements, which are unique, and provided us solutions to all our questions.
Cons
While the Knowledge Articles are helpful and a great tool, they are at times overwhelming because the large number of them can make it hard to locate the exact help you need.
- Industry: Nonprofit Organisation Management
- Company size: 51–200 Employees
- Used Weekly for 2+ years
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Review Source
Absorb LMS Review
My overall experience has been great! I would give them a 95 out of 100.
Pros
The ease of implementation, dedicated customer service representatives, and mid-range cost.
Cons
I have struggled with the reporting feature, although you can pay extra for custom reports.
Alternatives Considered
DoceboReasons for Choosing Absorb LMS
There were too many limitations and there was a fee for any recommendation. Also, the customer service was poor.Switched From
Crowd WisdomReasons for Switching to Absorb LMS
Docebo was more expensive, and we did not need the additional feature that they offered.- Industry: Oil & Energy
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Absorb LMS
Pros
The Admin panel is very intuitive for self learning and navigation. The flexibility in the end user view was so configurable that we made this an very easy to use system for our audience.
Cons
The reporting structure within the Admin panel is extremely rigid. Ultimately, this was not as useful for us and we had to export all of our information out of the system and manage it elsewhere.
- Industry: Logistics & Supply Chain
- Company size: 51–200 Employees
- Used Monthly for 1+ year
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Review Source
Accounting Manager
Good - Training video's are done pretty quickly.
Pros
You can assign training based on departments. Set deadlines and have a little questionnaire.
Cons
There should be limitations on how long the training video should be. some divisions put up videos that are over 2 hours long.
Absorb should advise that training is absorbs in smaller doses.
Documents for the videos should be easily visible as well after the video ends instead of watching the video again and waiting for the steps.
- Industry: Broadcast Media
- Company size: 1,001–5,000 Employees
- Used Weekly for 2+ years
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Review Source
NBCU - Technical Operations Absorb Training
Pros
Helped with course creation, easy enrollment, and helped with our hands-on training teams with managers manually updating certifications.
Cons
Not able to edit multiple courses for multiple employees. This was helpful for trainers/admins who did hands-on training for employees who were enrolled in the same courses and completed them on the same date.